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Troubleshooting
Before calling for service, review the symptoms and recommended solutions below. If
none of the suggested solutions resolve your problem, please visit our website at www.
samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that
you will be charged for any service calls in which no defects were found.
General
Temperature
Symptom
Possible causes
Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Make sure there is a gap of
at least 2.5 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• Energy Saver mode is
activated.
• Deactivate Energy Saver
mode.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Troubleshooting
Untitled-3 40
2018-07-05 7:14:39
Summary of Contents for BRF365200AP/AA
Page 1: ...Refrigerator User manual Built in Appliance Untitled 3 1 2018 07 05 7 14 34 ...
Page 57: ...Refrigerador Manual del usuario Electrodoméstico incorporado Untitled 4 1 2018 07 05 7 16 27 ...
Page 111: ...Notas Untitled 4 55 2018 07 05 7 16 34 ...
Page 113: ...Réfrigérateur Guide d utilisation Appareil encastré Untitled 5 1 2018 07 05 7 18 00 ...
Page 166: ...Mémo Untitled 5 54 2018 07 05 7 18 07 ...