Samsung C8 SM-C7100, User Manual

Page 1: ...www samsung com hk USER MANUAL English HK 12 2018 Rev 1 0 SM C7100 ...

Page 2: ...ring data from your previous device 30 Understanding the screen 40 Notification panel 42 Entering text Apps and features 45 Installing or uninstalling apps 47 Phone 51 Contacts 54 Messages 57 Internet 59 Email 60 Camera 75 Gallery 80 Always On Display 82 Multi window 87 Samsung Notes 88 Calendar 89 Samsung Health 93 Voice Recorder 94 My Files 95 Clock 96 Calculator 97 Radio 98 Game Launcher 101 Bi...

Page 3: ...ibration 127 Notifications 128 Display 129 Blue light filter 129 Changing the screen mode or adjusting the display colour 131 Wallpapers and themes 131 Advanced features 133 Device maintenance 135 Apps 135 Lock screen 136 Biometrics and security 137 Face recognition 139 Fingerprint recognition 142 Secure Folder 146 Cloud and accounts 147 Backup and restore 147 Google 148 Accessibility 149 General ...

Page 4: ...d use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature D...

Page 5: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 6: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 7: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 8: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 9: ... Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is...

Page 10: ...evice layout Microphone Microphone Earphone jack Back key Multipurpose jack Proximity Light sensor LED indicator Flash Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera ...

Page 11: ...ch metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not...

Page 12: ...ng the battery Charge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save ene...

Page 13: ...ery consumption Your device provides various options that help you conserve battery power Optimise the device using the device maintenance feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of app...

Page 14: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 15: ...gle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servic...

Page 16: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 17: ...pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot Using dual SIM or USIM cards If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select...

Page 18: ...ot be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports ...

Page 19: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 20: ...ing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as...

Page 21: ... Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aero...

Page 22: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 23: ...e to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you 6 Follow the on screen instructions to proceed the initial setup ...

Page 24: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 8 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 25: ...sung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Set...

Page 26: ...ormation tap Find ID or Reset password You can find your account information when you enter the required information 4 Read and agree to the terms and conditions and tap NEXT 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settin...

Page 27: ... a previous device to your device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobile devices You can download the app from Galaxy Apps or Play Store Computer version Transfer data between your device and a computer You can download the app from www samsung com hk apps smart switch Transferring data wirelessly viaWi Fi D...

Page 28: ...puter and import the data to your device 1 On the computer visit www samsung com hk apps smart switch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 ...

Page 29: ...ice supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTOR...

Page 30: ...trical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch in...

Page 31: ...Basics 31 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 32: ...Basics 32 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 33: ... the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Favourite apps Bixby Home indicator View your customised content ...

Page 34: ...me screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the s...

Page 35: ...der containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted T...

Page 36: ...as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home...

Page 37: ...Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode acti...

Page 38: ...n select a method When you set a pattern PIN password face or fingerprint the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the...

Page 39: ...ously Swipe capture Swipe your hand to the left or right across the screen Quick setting button capture Open the notification panel swipe downwards on the notification panel and then tap Capture screen It is not possible to capture a screenshot while using some apps and features If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Pal...

Page 40: ...r icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform va...

Page 41: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 42: ...ges Break to the next line Delete a preceding character Enter symbols Change the input language Enter a space View more keyboard functions View more keyboard functions Enter uppercase For all caps tap it twice Enter numbers Additional keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use Changing the keyboard layout Tap L...

Page 43: ...are unsure about which stroke to enter PINYIN 3 x 4 Switch to 3x4 pinyin mode To enter a character tap the corresponding key and select characters from the left side HALF SCREEN HANDWRITING or FULL SCREEN HANDWRITING Switch to handwriting mode Open the text editing panel Enter text by voice Change the voice input settings Start or pause entering text by voice Change the keyboard settings Add an it...

Page 44: ...ures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to th...

Page 45: ...apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download f...

Page 46: ...on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by ...

Page 47: ...the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap or to make a voice call Preview the phone number Hide the keypad Delete a preceding character Add the number to an existing contact Access additional options Create a new contact ...

Page 48: ...d dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag out...

Page 49: ...us bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap ...

Page 50: ...ars Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app 2 Enter the number If the keypad does not appear on the screen tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add th...

Page 51: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 52: ...h online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and then select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following sea...

Page 53: ...photo and status message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing ...

Page 54: ...ontacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messa...

Page 55: ...e message 4 Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message tap Enter message enter a message and then tap or ...

Page 56: ...Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Acc...

Page 57: ...ch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Floating quick menu button Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing...

Page 58: ...as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recognition for more information about using your fingerprints Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs TURN OFF SECRET MODE Using the quick menu You can access menus quickly by tapping on the bottom left of the screen Share Send the website address you are...

Page 59: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 60: ...e photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the circle Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is s...

Page 61: ...ears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap To use the BixbyVision features tap Use the camera to recognise objects or locations to search for products online or nearby places You can also detect text and translate it Refer to BixbyVision for more...

Page 62: ...g features are available only when using the rear camera Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Edit camera modes Rear camera or Front camera Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting modes drag to another location Rear camera Front came...

Page 63: ...era button switch to activate it Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button On the preview screen tap Hold Camera button to and select an action you want to use Take picture Take a photo Take burst shot Take a series of photos Create GIF Create an animated GIF with sequential photos you taken The Take burst sh...

Page 64: ... take shallow focus photos where the background is blurred and the subject stands out clearly Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or t...

Page 65: ...Apps and features 65 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar LIVE FOCUS ...

Page 66: ...to decorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR 2 To adjust the background blur level drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape...

Page 67: ...osure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Select an ISO value This controls camera light sensitivity Low values are for stationary or ...

Page 68: ...the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Beauty mode Take a photo with lightened skin to...

Page 69: ...ooting modes list tap STICKERS 2 Tap and select a sticker you want 3 Tap to take a photo Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears Night mode Take a photo in low light conditions without using the flash On the shooting modes list tap NIGHT ...

Page 70: ...thout effect With effect Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 71: ...to Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits 1 On the preview screen tap 2 Select the options to apply beauty effects to your face and take a photo of yourself Selfie focus mode Take selfies that focus on your face by blurring the background 1 On the preview screen swipe upwards or downwards or tap to switch to the fron...

Page 72: ...and clearer Wide selfie mode Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap WIDE SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recogni...

Page 73: ...ng options The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Activate or deactivate the flash Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Select a filter effect to use when taking photos or recording videos Select a metering method ...

Page 74: ...olution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Timer Select the length of the delay before the camera automatically takes a photo Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use COMMON Edit camera mo...

Page 75: ...era button that you can place anywhere on the screen Hold Camera button to Select an action to perform when you tap and hold the camera button PressVolume key to Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or crea...

Page 76: ...Share the image with others Draw on the image Add the image to favourites BixbyVision You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents shooting mode and more To search for images by entering keyword...

Page 77: ...orward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can view your ima...

Page 78: ... stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Enter a title for the story and tap CREATE 4 Tick images or videos to include in the story and tap DONE To add images or videos to a story select a story and tap ADD To remove images or videos from a story select a story tap Edit tick images or videos to remove and then tap Remove from story Deleting stories...

Page 79: ... for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or ...

Page 80: ...u can also check new notifications such as messages or missed calls Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications ...

Page 81: ...tivate it Controlling music playback on the Always On Display You can control music playback when the screen is off without turning on the screen 1 Launch the Settings app tap Lock screen FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback on the Always On Display double tap the clock and swipe the screen to the left or right until the music playback scr...

Page 82: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 83: ... apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 84: ...the selected window to a pop up view Switch locations between app windows Add this app pair to the Home screen Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 85: ...e and the app in the upper window will remain active in the minimised split screen view Minimised split screen To close the minimised split screen view tap Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature ...

Page 86: ...ards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 87: ... the screen and compose a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch th...

Page 88: ...date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour Select a sticker to display with the event 3 Tap SAVE to save the event ...

Page 89: ...accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this...

Page 90: ...folder and launch the Samsung Health app View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health home screen tap Manage items and select items under each tab SERVICES Set your daily fitness goals a...

Page 91: ...evice counts the number of steps you take and measures the distance travelled On the Samsung Health home screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tra...

Page 92: ...such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as well as with any of your other conn...

Page 93: ...ce to text Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 94: ...quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and launch the My Files app View files t...

Page 95: ...arm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap WO...

Page 96: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 97: ...tes stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Launch the Radio app Tap SCAN and then s...

Page 98: ...and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Downloaded apps View more games and install them Open games with or without sound Change the performance mode Turn on or off the GameTools icon View your gameplay information ...

Page 99: ...tomatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Ba...

Page 100: ...me is being played Capture screenshots Mute notification sounds and display notifications only for incoming calls and emergency alerts Available options may vary depending on the game Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and display only notifications for incoming calls and emergency alerts so that ...

Page 101: ...To use the Bixby your device must be connected to aWi Fi or mobile network To use the Bixby you must register and sign in to your Samsung account Swipe to the right on the Home screen to open Bixby Home To close Bixby Home swipe to the left on the Bixby Home screen Bixby Home Upcoming reminder The Bixby Home screen may appear differently depending on the region or service provider ...

Page 102: ...to the terms and conditions and tap NEXT The Bixby Home screen will appear Using Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine You can also launch Reminder from Bixby Home To open Bixby Home swipe to the right on the Home screen Upcoming reminder Recommended content Access additional optio...

Page 103: ...iewing Bixby cards Checking your morning alarm At night Bixby Home will show your alarm for the following morning You can check your alarm information You can also edit the alarm by tapping the card To turn off the alarm tap the switch next to the alarm to deactivate it Checking a reminder If you have added reminders the most recent reminder will appear on the Bixby Home screen On the Bixby Home s...

Page 104: ... Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Settings Cards and tap the switches next to items ...

Page 105: ...t Search for similar images Search for nearby places Search for wine information Read QR codes To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correc...

Page 106: ...allery Internet Detecting and translating text Detect and save information on business cards or detect text in an image to share or translate it For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will detect the sign s text and translate it into the language you select 1 Point the camera towards the desired image or object and activate...

Page 107: ...he recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the o...

Page 108: ...laces in the direction where the camera is facing will appear on the screen To view your current location and nearby places on the map hold your device horizontally to the ground You can also search for landmarks or information on nearby places by tapping Searching for wine information Detect the information from a wine label and search for information on the wine Information such as its vintage c...

Page 109: ...r object and activate BixbyVision 2 Keep the QR code within the frame in the camera s viewfinder to recognise it When the QR code is recognised the available search icons will appear 3 Tap The QR code s information will appear Setting languages for text detection 1 Activate BixbyVision 2 Tap Settings Select languages 3 Select Documents or Business cards check languages to use and then tap DONE To ...

Page 110: ... fully use this feature you must register and sign in to your Samsung account Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear 3 Make sure the Add Reminder on Home screen option is ticked and tap START The reminder composition screen...

Page 111: ...age address and view it later You can create various reminders such as Take medicine Feed the dog Go to the gym Work out Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Date and time and set the time to 9 AM 4 Tap SAVE to save the reminder ...

Page 112: ...ernet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or location manually tap Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app You can view your reminders list To view reminder details select a reminder ...

Page 113: ...reminded of as complete On the reminders list select a reminder and tap COMPLETE Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminde...

Page 114: ...share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional feature Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be v...

Page 115: ...e region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store ...

Page 116: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 117: ...d devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using their Share to device option Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to autom...

Page 118: ...o More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a passwo...

Page 119: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 120: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 121: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 122: ...estrict networks SelectWi Fi networks to prevent apps running in the background from using them To change the monthly reset date for the monitoring period tap Billing cycle and data warning Start billing cycle on Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit 1 On the Settings screen t...

Page 123: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to ...

Page 124: ...e device to display the SIM or USIM card selection popup window when returning a call or calling from a message The pop up window will appear only if the SIM or USIM card used for the previous call or message is different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may ...

Page 125: ...than 30 MB faster viaWi Fi and mobile networks simultaneously VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you w...

Page 126: ...n tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Co...

Page 127: ...ch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Dialling keypad tones Set the device to sound when you tap the buttons on the keypad Keyboard sound Set the device to sound when a key is touched Sound qualit...

Page 128: ...me screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make icons stand out LED indicator Set the device to turn on the LED indicator when you charge the battery when you have notifications or when you...

Page 129: ...y the blue light filter Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive displa...

Page 130: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options ...

Page 131: ...e features Smart stay Set the device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Multi window Se...

Page 132: ...screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number Dual Messenger Use two different accounts for the same messenger app When you use this feature with an app that supports it a duplicate app icon for the second account will be added on the Home screen Send SOS messages Set the device to ...

Page 133: ...tap of your finger Battery Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed ap...

Page 134: ...ivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual a...

Page 135: ...Lock screen Change the settings for securing the device On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the...

Page 136: ...for more information Screen transition effect Set the device to show a transition effect when you unlock the screen using your biometric data Google Play Protect Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and ...

Page 137: ...is less secure than Pattern PIN or Password Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results If you use your face as a screen lock method your face cann...

Page 138: ...creen with face recognition You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to de...

Page 139: ...ot to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten...

Page 140: ...ts 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Place your finger on the Home key 4 After the device detects your finger lift it up and place it on the Home key again Repeat this action until the fingerprint is registered When you are finished registering your f...

Page 141: ...nts to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you access via the Internet app 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Web sign in switch to activate it 4 Open a webpage that you want to sig...

Page 142: ...re Folder Secure Folder protects your private content and apps such as photos and notes from being accessed by others You can keep your private content and apps secure even when the device is unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the...

Page 143: ...Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder whe...

Page 144: ...ng content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app 2 Select an image 3 Tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Fold...

Page 145: ... Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder ...

Page 146: ...l not be backed up Cloud and accounts Options Sync back up or restore your device s data using Samsung Cloud You can also register and manage accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Cloud and accounts Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage...

Page 147: ...ta for the Samsung account select the items you want to back up and then tap BACK UP Data will be backed up to Samsung Cloud Refer to Samsung Cloud for more information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On t...

Page 148: ...irect access Set the device to open selected accessibility menus when you press the Home key three times quickly or press the Power key and theVolume Up key together Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Notification reminder Set the device t...

Page 149: ...evice s settings or perform a factory data reset You can reset all your settings and network settings You can also set the device to restart at a preset time for device optimisation or set the device to automatically turn on or off at preset times Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add lang...

Page 150: ...tically Set the device to download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time Last update information View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For sec...

Page 151: ... card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 152: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 153: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 154: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 155: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 156: ...ces may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless ...

Page 157: ...tside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance feature or manually delete unused apps or files to free up storage space The Apps butt...

Page 158: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 159: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...