English - 63
English - 62
07
tr
oubleshoo
ting
and
inf
orma
tion
c
ode
problem
cause
action
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
The oven does
not heat.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
Heating is weak
or slow.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
The warm
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
problem
cause
action
The thaw
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again. Use a
cooking container with a
flat bottom.
The interior light
is dim or does
not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the "Cancel" button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the
food, press the Start
button again to restart
operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
problem
cause
action
There is
electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
There is water
dripping.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
Steam leaks from
the door.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
There is water
left in the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes
during cooking are not
malfunctions.
This is not an oven
malfunction.
Cooking is
finished, but the
cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to
run for about 5 minutes
after cooking is complete.
This is not an oven
malfunction.
Pressing the
+30sec button
operates the
oven.
This happens when the
oven was not operating.
The microwave oven is
designed to operate by
pressing the +30 sec
button when it was not
operating.
(continued)
CE1041DFB2_XTL_ DE68-04373A-00_EN.indd 63
2015-06-26 �� 1:26:15
