English - 65
English - 64
07
tr
oubleshoo
ting
and
inf
orma
tion
c
ode
problem
cause
action
oven
The oven does
not heat.
The door is open.
Close the door and try
again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from the
heating elements when
you first use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
There is a
burning or
plastic smell
when using the
oven.
Plastic or non heat-
resistant cookware is
used.
Use glass cookware
suitable for high
temperatures.
There is a bad
smell coming
from inside the
oven.
Food residue or plastic
has melted and stuck to
the interior.
Use the steam function
and then wipe with a
dry cloth. You can put a
lemon slice inside and
run the oven to remove
the odour more quickly.
problem
cause
action
The oven
does not cook
properly.
The oven door is
frequently opened during
cooking.
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lowered and this may
affect the results of your
cooking.
The oven controls are not
correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Reset the oven controls
or use suitable cookware
with flat bottoms.
information codEs
If the oven fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
code
description
action
C-20
The temperature sensor is open.
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
The temperature sensor is short.
C-21
This code appears when the oven
temperature high. In case the
temperature rises over the limit
temperature during operation of
each mode. (Fire sensed.)
Unplug the power cord for
cooling enough time, and
restart the microwave oven.
C-d0
The touch key is malfunction.
Unplug the power cord for
cooling enough time, and
clean the button. (Dust,
Water) When appear same
problem, contact a local
Samsung service centre.
CE1041DFB2_XTL_ DE68-04373A-00_EN.indd 65
2015-06-26 �� 1:26:15