English - 53
07
TR
OUBLESHOO
TING
Problem
Cause
Action
The thaw
function does
not work.
The oven may not work, too
much food is being cooked,
or improper cookware is
being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The interior light
is dim or does
not turn on.
The door has been left open
for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or press the
"Cancel" button.
The interior light is covered
by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the
food, press the Start
button again to restart
operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power
is connected,
the oven
immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is
electricity
coming from the
oven.
The power or power socket
is not properly grounded.
Make sure the power and
power socket are properly
grounded.
Problem
Cause
Action
There is water
dripping.
There may be water or
steam in some cases
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
Steam leaks from
the door.
There may be water or
steam in some cases
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is water
left in the oven.
There may be water or
steam in some cases
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes
during cooking are not
malfunctions.
This is not an oven
malfunction.
Cooking is
finished, but the
cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to run
for about 5 minutes after
cooking is complete.
This is not an oven
malfunction.
Pressing the
+30sec button
operates the
oven.
This happens when the
oven was not operating.
The microwave oven is
designed to operate by
pressing the +30 sec
button when it was not
operating.
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
(continued)
CE77JD-CS_TL_DE68-04168D-01_EN.indd 53
2019-08-29 11:13:50