Samsung CFG7 Series, User Manual

Page 1: ...n parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there ...

Page 2: ...ALL 19 Attaching the Stand 20 Connecting and Using a Source Device Pre connection Checkpoints 21 Connecting and Using a PC 21 Connection Using the HDMI Cable 21 Connection Using an HDMI DVI Cable 21 Connection Using an DP Cable 22 Connecting to Headphones 22 Connecting the Power C24FG70FQ model only 22 Connecting the Power C27FG70FQ model only 23 Tidying Up the Connected Cables 23 Correct posture ...

Page 3: ... Restrictions and Problems with the Installation 37 System Requirements 37 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Center 38 Testing the Product 38 Checking the Resolution and Frequency 38 Check the following 38 Q A 40 Specifications General 41 Standard Signal Mode Table 42 Appendix Responsibility forthe Pay Service Cost to Customers 44 Not a product defect 44 ...

Page 4: ... you want to clean the inside of the product Service fee will be charged Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with...

Page 5: ...a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product...

Page 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ... Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Insert the power plug into the AC DC adapter until a click sound is heard Do not insert on...

Page 9: ...screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle or stand height Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product ...

Page 10: ...Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Function Key Guide will appear To access the onscreen menu when the guide is displayed press the corresponding direction button a...

Page 11: ... Source Selects to change the input signal by moving the JOG button in the Function Key Guide screen A message will appear on the top left corner of the screen if the input signal has been changed Eye Saver Mode Selects by moving the JOG button in the function key guide screen Press to enable or disable Eye Saver Mode The items below are not available if the Eye Saver Mode function is enable Game ...

Page 12: ...UP Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the Main menu Close Sublist without saving value Value decreases in the slider RIGHT Move to next depth Value increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist ...

Page 13: ...er depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT RIGHT on the product What is Auto Mute The function mutes the audio to impro...

Page 14: ...echnicians Connect to an audio output device such as headphones Adjusting the Product Tilt and Height The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 15 to Left 15 to Right Total 30 2 2 2 92 2 2 2 17 2 140 mm 0 10 mm The monitor tilt and height can be adjusted When adjusting the tilt and height hold both sides of the...

Page 15: ...ounterclockwise can damage the product Rotating the screen when the product is upright orwhen the height is not at the maximum can also damage the product When rotating the monitor set Arena Lighting to Off Direct eye exposure to the bright light A on the bottom front of the monitor may cause your eyesight to deteriorate Caution Grasp the left and right sides of the monitor and adjust the tilt 90 ...

Page 16: ...end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precautions for moving the monitor Hold the lower part of the monito...

Page 17: ... While pressing down with one hand on the lower styrofoam layer lift the stand s neck with the other hand Rotate the stand neck 90 counterclockwise and put the connecting area on the edge of the packaging 4 5 6 Attach the stand base to the neck as shown in the image Make sure there is no gap between the stand neck and base Attach the stand base to the stand neck and then fasten the two screws on t...

Page 18: ...own in the image Make sure to use the styrofoam cushion that came with the monitor Insert the dedicated disassembly pin into tabs A and B then use the pin as a lever to lift the COVER REAR SUB Remove the COVER REAR SUB in the arrow direction On the back of the monitor use your fingers to lift the COVER REAR TOP in the direction of the arrows as shown in the image 5 6 7 Remove the COVER REAR TOP in...

Page 19: ...t be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall...

Page 20: ...n the Styrofoam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Attach the stand to the back of the monitor in the direction of the arrow Use the screws on the stand to tightly fasten On the back of the monitor align and push the COVER REAR TOP in the groove in the direction of the arrow 5 6 7 Push the COVER REAR TOP in the direction of the arrows On the bac...

Page 21: ...able during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable HDMI IN1 HDMI IN 2 Connection Using an HDMI DVI Cable HDMI IN1 HDMI IN 2 The a...

Page 22: ...ve feature in Arena Lighting is available This feature works in conjunction with audio input Connecting the Power C24FG70FQ model only 2 DC 19V HDMI IN1 HDMI IN 2 DP IN SERVICE 4 3 1 1 Connect the power plug to the AC DC adapter 2 Connect the AC DC adapter cable to the DC19V port on the back of the monitor 3 Plug the AC DC adapter into the power outlet 4 Press the JOG button on the back of the mon...

Page 23: ... on The input voltage is switched automatically Tidying Up the Connected Cables DC 19V HDM I IN 1 HDM I IN 2 DP IN SER VICE 1 Connect cables to the appropriate connectors 2 Run the cables through the holder in the direction of the arrow from the lower part of the holder as shown in the image 3 Pull cable down to adjust the length 1 4 Use the same method to clean up the other cables Caution While r...

Page 24: ...nstalling the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on the product and change the resolution on your PC to the optim...

Page 25: ...ase the color temperature and contrast ratio to improve visibility of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen sRGB Adjust the color system to sRGB mode This is the standard mode of this monitor Cinema Obtain the brightness and shar...

Page 26: ...r to 0 the darker areas of the screen become brighter making it easier to find enemies when playing a game To find enemies more easily during a game use a lowervalue As the value gets closer to 20 the darker areas of the screen become darker and the contrast increases This menu is not available when Eye Saver Mode is enabled Response Time Increase the response rate of the video or game screen The ...

Page 27: ...FreeSync in AMD Radeon Settings Right click the mouse AMD Radeon Settings Display The AMD FreeSync feature should be set to On Select to On if not already enabled Menu item 2 Off Disable FreeSync Standard Engine Enable the basic FreeSync functions of the AMD graphics card Ultimate Engine Enable the FreeSync feature with a higher screen frame rate Screen tearing abnormal sync between the screen and...

Page 28: ... This feature is not available if the scanning rate on the computer is different from the settings in the Refresh Rate menu Screen Size Select the best screen size and ratio In PC mode Auto Display the picture according to the aspect ratio of the input source Wide Display the picture in full screen regardless of the aspect ratio of the input source 17 4 3 Use a 4 3 aspect ratio on a 17 inch screen...

Page 29: ...screen Pictures with a different aspect ratio will not be displayed The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not every model can support al...

Page 30: ...me RTS Increase the color temperature and contrast ratio to improve visibility of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen sRGB Adjust the color system to sRGB mode This is the standard mode of this monitor Cinema Obtain the brightn...

Page 31: ... level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the color Color Tone Select a color tone that best suits yourviewing needs Cool 2 Set the color temperature to be cooler than Cool1 Cool1 Set the color...

Page 32: ...ome source devices The HDMI Black Level feature is only activated at a certain AV resolution such as 720P and 1080P Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation The blue light level is lower than the defaul...

Page 33: ... on your PC Game Picture OnScreen Display System Information Language Display Time English 20 sec Set the menu language Black Equalizer Off 12 120 On Response Time Refresh Rate FreeSync Low Input Lag Picture Mode Custom Hz The displayed image may differ depending on the model Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period o...

Page 34: ...k Equalizer Off 12 120 On Response Time Refresh Rate FreeSync Low Input Lag Picture Mode Custom Hz The displayed image may differ depending on the model Off Deactivate the Arena Lighting function Blinking The LED lighting works at a constant interval Interactive Automatically change the LED brightness according to the sound from the computer This mode changes the illumination level by detecting th...

Page 35: ...ivate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activate go to System and set Off Timer to Off PC AV Mode Set PC AV Mode to AV The picture size will be enlarged This option is useful when you view a movie Set to PC when connected to a PC Set to AV when connected to an AV device Supplied for the wide models only such...

Page 36: ...when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings Game Setting1 Game Setting 2 and Game Setting 3 saved under Save Settings will not be changed Information View the current input source frequency and resolution Game Picture OnScreen Display System Information Information Exit H...

Page 37: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Page 38: ...esolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the s...

Page 39: ...istorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control...

Page 40: ...ngs How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set power savin...

Page 41: ...sing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the natur...

Page 42: ... such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 ...

Page 43: ... screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for...

Page 44: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...