Samsung Chromebook Plus, User Manual

Page 1: ...www samsung com User Manual ...

Page 2: ...sing applications 28 All about Chrome OS 30 Get on the web 33 Discover web apps 34 Using Play Store 35 FAQ 35 Recovery optional Settings Upgrade 37 LCD brightness 38 Volume 39 Battery Appendix 41 Product specifications 42 Ergonomic tips 46 Safety precautions 56 Important safety information 59 Replacement parts and accessories 62 Regulatory compliance statements 72 WEEE symbol information 74 Samsun...

Page 3: ... the touchpad mouse and touch screen Instructions for using the touch screen are for models with the touch screen feature Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product Content may differ from the final product and is subject to change without prior notice For the latest version of the manual refer to the Samsung webs...

Page 4: ... Samsung Electronics Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer s functions To service your computer For inquiries about the Chrome operating system or applications visit www google com support chromeos If you have a problem while using the Chromebook hardware please contact our Customer Care Center below or visit ww...

Page 5: ...m has reduced greenhouse gas emissions and saved energy through voluntary labeling Power management setting of this product has been enabled by default and has various timing settings from 1 minute to 5 hours The product can wake with a button press on the chassis from sleep mode Trademarks Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Bluetooth is a r...

Page 6: ...22 MB or less Precautions for Operating System Support If a problem occurs because of the reinstallation of other operating systems OS or a previous version of an OS pre installed on this computer or a software that does not support the OS the company will not provide technical support a replacement or refund and if our service engineer visits you due to this problem a service charge will be appli...

Page 7: ...computer like a tablet or setting it down on a flat surface Face this camera toward the subjects and check the preview on your LCD screen Front camera Using this camera you can take still pictures and record video Layout Features or options may differ depending on the model The items marked as optional may not be provided or may be provided in different locations Since some storage space is reserv...

Page 8: ...CD Touch screen The screen s images are displayed here Recognizes touch interactions only for touch screen models Keyboard Enter text or control computer functions Touchpad Moves the cursor and selects options Functions as a mouse 1 2 3 4 5 6 1 ...

Page 9: ...l Power button Power LED Turns the computer on and off Shows the operating status of the computer Blinks red Pre charging Red Charging Green Fully charged Blue Turned on USB 3 0 port Connect various peripheral devices such as a mouse camera or keyboard Data transfer speeds can vary among different USB devices and system configuration Right view 1 2 4 3 ...

Page 10: ...ternal display Memory card slot Insert a memory card into the slot Left view 1 3 2 About the chargeable USB port It may take longer to charge the battery when charging a USB device The battery power level may be reduced when charging a USB device while the computer is powered by the battery The charging status of the USB device is not displayed on the computer This feature may not be available on ...

Page 11: ...ce the internal battery take it to a Samsung Service Center You will be charged for this service Speaker Sound is emitted from the speakers If the bottom of the computer is replaced the model name serial number and some logos will no longer be present For more information contact the Samsung Service Center to request assistance Bottom view 1 2 2 ...

Page 12: ... Then pull the PEN from the slot To store the PEN push it back into the slot until you hear it click 2 1 PEN 1 2 Number Name Description PEN nib Use the PEN to write draw or perform touch actions on the screen Tweezers Remove the PEN nib with the tweezers when replacing the nib ...

Page 13: ... device Do not bend or apply excessive pressure with the PEN while using it The PEN may be damaged or the nib may be deformed If you use the PEN at sharp angles on the screen the device may not recognise the PEN actions For more information about the PEN visit the Samsung website If the PEN is not working properly take it to a Samsung Service Center Replacing the PEN nib If the nib is dull replace...

Page 14: ...ot turn on automatically press the Power button Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time Turning the computer on 1 Before turning on the computer check that the battery is charged and charge it if necessary 2 Open the LCD panel ...

Page 15: ...d hold the Power button for about 2 seconds to shut down the Chromebook To shut down the Chromebook when the system has frozen unexpectedly press and hold the Power button for at least 8 seconds Turning the computer off Using screen buttons 1 Select the account icon on the taskbar 2 Select Power button Save all data before turning off the computer If the screen is locked in power saving mode Press...

Page 16: ...for a predetermined period of time If the Power button is pressed Signed in state Enters power saving mode Enters power saving mode The state changes to the sign out state Signed out state The computer is turned off The computer is turned off The computer is turned off Press any key to unlock the screen ...

Page 17: ...ock the screen When the computer is in power saving mode press the Power button to unlock the screen When storing the computer in a bag or carrying it close the LCD panel to protect the computer Basics Using the computer as a tablet You can use the computer as a tablet by folding the LCD panel behind the keyboard Open the LCD panel and rotate it away from the keyboard until it touches the bottom s...

Page 18: ... item to another location tap and hold it and then drag it on the touch screen to the desired location Using the touch screen Use your fingers on the touch screen to perform actions Touch screen gestures Tapping To select menus options or applications tap the touch screen Double tapping To open files or items double tap the touch screen ...

Page 19: ...Basics 19 Scrolling To scroll up down left or right swipe on the touch screen or Spreading and pinching To zoom in spread two fingers apart on an image or text Pinch to zoom out ...

Page 20: ...s Touch screen gestures are available for touch screen models runningWindows and work only with some applications Do not subject the touch screen to severe impacts or press it with sharp objects Doing so may damage the touch screen Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touch screen to malfunction Do not expose the to...

Page 21: ...rd Shortcut key functions and procedures are discussed in the following sections The keyboard image may differ from the actual keyboard The keyboard may differ depending on your country The following mainly describes the shortcut keys Shortcut Keys Here is an overview of the shortcut keys on the top row of the keyboard Shortcut Keys Description Go to the previous page in your browser history Go to...

Page 22: ... keys in Chrome OS Search key Where you d find the Caps Lock key on a traditional keyboard we ve put the Search key Press the Search key to run the Launcher If you really need Caps Lock go to the Settings page to make the Search key behave like a Caps Lock key System Reset If computer is frozen and unresponsive press the following keys at the same time ...

Page 23: ...eft and right buttons of a mouse Use the touchpad only with fingers The touchpad will not recognize actions of other objects Images and the touchpad layout may differ depending on the model Basic touchpad functions Moving To move the cursor move a finger on the touchpad Clicking Tap the touchpad Tap Double clicking Double tap the touchpad Tap tap ...

Page 24: ...d hold it and then drag it to the target position Press and hold the left touchpad Move Adjusting yourTouchpad Settings If your touchpad is too sensitive you can adjust your settings by following these steps 1 Click the list icon on the top right corner of your browser 2 Select Settings 3 Go to Device Touchpad Touchpad speed and change the settings as appropriate ...

Page 25: ...ing the card when moving the computer Memory card speeds vary Memory card slot Use a memory card to transfer data to other devices such as digital cameras or MP3 players Memory cards are sold separately Purchase a memory card with the necessary capacity for the requirement This computer supports the following types of memory cards Abbreviation Description micro SD micro Secure Digital micro SDHC m...

Page 26: ...nd pull it out of the slot Available data formats depend on the current version of the Chrome operating system Data on the card can be saved in the Downloads folder under Files The maximum file size will vary depending on Chrome OS Inserting a memory card 1 If a dummy card or a memory card adapter is inserted in the memory card slot remove it 2 Insert a memory card into the memory card slot in the...

Page 27: ...he wireless LAN Wireless LAN Connect the computer to a wireless network to use the Internet The descriptions below are for computer models with aWireless LAN card or device AWireless LAN device is optional The pictures in this manual may differ from the actual product depending on the wireless LAN device model About Access Point AP An Access Point AP is a network device that bridges wired and wire...

Page 28: ...ebook is as easy as surfing the web Quick access to the web Chromebooks boot quickly after start up and resume instantly from power saving mode Your favorite websites load quickly and run smoothly with full support for the latest web standards and Adobe Flash The best part Chromebooks not only stay fast but are designed to get faster over time as updates are released Same experience everywhere All...

Page 29: ...google com chromebook answer 7225252 hl en ref_topic 3399712 For additional inquiries about the Chrome operating system or applications visit https support google com chromebook If you have a problem while using the Chromebook hardware please visit www samsung com sec support guarantee do Built in security Your Chromebook is much safer than a regular computer Each webpage and application you visit...

Page 30: ...tifications Get on the web Logging in with your Google account You can use your Chromebook when it is connected to the internet To login you need a Google account If you don t have a Google account create an account The setup process may be different depending on the OS version being used 1 Activating the computer 1 1 Select a network Detected networks are automatically listed in the Select a netw...

Page 31: ... screen You can view the full screen captured image and use it with other apps such as Google Keep or Google Docs Create note Open Google Keep and create a memo You can share the memo with other people and set the date and time to remind you of the contents in the memo For more information on Google Keep select Help Laser pointer Use the PEN as a laser pointer for the screen Magnifying glass Expan...

Page 32: ... buttons Go back forward or reload your page Address bar Search or enter a web address Bookmark Bookmark the page Setting Click to adjust your browser settings To learn about using the browser visit the Help Center at https support google com chromebook The browsing interface Once you re signed in you re instantly on the web Here s a quick overview of the interface you ll see ...

Page 33: ...play games in your browsers The ChromeWeb Store offers a wide range of apps games extensions and themes that you can use to customize your browser Extensions are custom features and functionality that you can add to the browser Themes change the skin of the browser to give it a bit more style and flair Apps can offer powerful functionality that you d expect from desktop programs Games lets you enj...

Page 34: ...e Play Store 5 The downloaded apps will be installed on the Launcher If you cannot find the apps select on the Launcher Using Play Store You can purchase and install various Android apps with your Chromebook just as you would with other Android devices Download useful apps from Play Store to use your Chromebook more effectively Installing apps 1 Select Play Store If you cannot find Play Store on t...

Page 35: ...ry image onto the SD card or USB flash drive refer to the Recover your Chromebook https support google com chromebook answer 1080595 FAQ How can I print on a Chromebook Chromebook supports the Google Cloud Print service for printing If the printer supports cloud printing you can print without connecting the Chromebook and the printer Also you don t need to install the printer driver on the Chromeb...

Page 36: ...ining the recovery image and press both the Refresh button and the Power button while holding down the ESC key 4 When the Chromebook restarts follow the onscreen instructions to complete the recovery process 5 Remove the SD card or the USB flash drive as instructed 6 When the system has restarted the update is successfully completed ...

Page 37: ...of LCD But in spite of that it is inevitable that there might be a small number of bad pixels A large number of bad pixels can cause problems in appearance but a small number of pixels doesn t affect the computer performance Therefore Samsung observes and manages the following dot principles Bright dot 2 or less Black dot 4 or less Combination of Bright and Dark 4 or less Instructions for Cleaning...

Page 38: ...con on the taskbar 2 Drag the adjustment bar to the desired volume Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video Controlling volume using the keyboard Press theVolume button on the right side of the computer to adjust the volume ...

Page 39: ... Battery Fully charge the battery using the AC adapter before using the computer for the first time Use only Samsung approved AC adapters batteries and cables If you use unapproved adapters the battery cannot be charged or it may explode or damage the computer Incorrectly connecting the charger may cause serious damage to the computer This computer is equipped with an internal battery The battery ...

Page 40: ... charge and its power level is reduced If a battery can only hold its charge for half of the time that it could when new it is recommended to purchase a new replacement battery 3 When the battery is fully charged the power LED turns green Disconnect the AC adapter from the computer Power LED Status Blinks red Pre charging Red Charging Green Fully charged Blue Turned on 4 Unplug it from the electri...

Page 41: ... operating Humidity 5 90 for storage 20 80 when operating AC DC rating Input 100 240VAC 50 60 Hz Output 15VDC 2 A 9VDC 3 A 5VDC 3 A PC rating 15VDC 2 A 9VDC 3 A 5VDC 3 A 30W Optional components may not be provided or different components may be provided depending on the model The system specifications are subject to change without notice Due to this computer s design memory cannot be replaced or u...

Page 42: ...ature increases there is a danger of burn injury The instructions in this manual have been prepared so that they can be applied to the range of needs of general users If the user is not included in the range the recommendations should be applied according to the user s needs Images may differ from actual products Ergonomic tips Maintaining the proper posture during computer use is very important t...

Page 43: ...raight line Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing Use an external keyboard and mouse when using the computer for long periods When using an external keyboard and mouse position the devices at the same height as the computer and within comfortable reach Ar...

Page 44: ...river updates without your knowledge Always recheck equalizer and volume settings before listening to audio To prevent possible hearing damage do not listen at high volume levels for long periods Eye position and display illumination 50cm Position the screen at least 50 cm away from your eyes Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes Avoi...

Page 45: ...h use stop using the computer and consult a physician Operating conditions Take at least a 10 minute break every hour Avoid using the computer in dark locations Use the computer with as much ambient light as you would when reading a book Indirect illumination is recommended Use a curtain to prevent reflections and glare on the screen While operating a computer and talking on the phone use a headse...

Page 46: ...nection may result in a fire Use the approved adapter or cable included in the product box If you use the unapproved adapter or cable it cause the damage or malfunction of the computer Safety precautions For your safety and security and to prevent damage carefully read the following safety instructions This Safety precautions relate to computer use Some of the content may be not applicable to your...

Page 47: ...ter Failure to do so may result in an explosion or fire Use only properly earthed electric sockets or extension cords Unearthed electric sockets or extension cords may cause electric shock Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak If water or other substances enters the product disconnect the power cable and contact a Samsung ...

Page 48: ...the head may result in suffocation Never heat the computer or the battery or put the computer or the battery into a fire or microwaves Failure to do so may result in an explosion or fire Replace a run down battery with a new Samsung approved battery Dispose of worn out batteries properly There is a danger of fire or explosion The battery disposal method may differ depending on your country and reg...

Page 49: ...ters that are supplied with an optional removable battery disconnect the battery Failure to do so may result in electric shock or fire Keep the computer away from water or liquid Water or liquid entering the computer may short circuit the computer resulting in electric shock or fire If the computer is dropped or broken disconnect the power cord and contact a Samsung Service Center For notebook com...

Page 50: ...em off disconnect the power cord from the wall outlet and phone line from modem There is a danger of electric shock or fire Connect only permitted devices to the connectors or ports of the computer Failure to do so may result in an electric shock or fire Do not place or use the computer on slanted or vibrating surfaces Failure to do so may result in computer malfunction or damage Do not place heav...

Page 51: ...thod only when the Optical Disc Drive has stopped There is a danger of injury Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause deformation of the product Do not press the eject button while the CD ROM drive is in operation You might lose data and the disc might be suddenly ejected and could cause an injury Do not drop or hit t...

Page 52: ...cal Disc Drive tray when it is operating There is a danger of injury due to an abrupt ejection Do not use the product if it is cracked or broken Broken glass or acrylic could cause injury to your hands and face Take the device to a Samsung Service Center to have it repaired When using wireless communication LAN Bluetooth etc always follow applicable instructions For example airlines and hospitals ...

Page 53: ...ured or authorized by Samsung enquire at a Samsung Service Center before connecting the device There is a danger of damaging the product Upgrade Related Do not attempt to upgrade the computer unless you are qualified Otherwise contact a Samsung Service Center or an authorized technician When you upgrade permitted devices according to the manual follow the specified instructions in the manual to up...

Page 54: ...the data frequently Storage and movement related Do not store the computer in an enclosed space such as a computer bag while it is running Failure to do so may result in fire Completely shut down the computer before putting the computer into an enclosed space When carrying the notebook computer with other items such as the adapter mouse books etc take care not to press anything against the noteboo...

Page 55: ...els can cause problems with the display but a small number of bad pixels does not generally affect computer performance Samsung s quality standards for bad pixels are as follows Bright dot 2 or fewer Black dot 4 or fewer Combination bright and dark 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent Do not use excessive force Doing so may damage the LCD scr...

Page 56: ...tch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when setting up your work area Never insert objects of any kind into the computer ventilation openings Important safety information Safety ...

Page 57: ...ied technician performs the task When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables remove the battery and modem cables from the wall outlets before cleaning the system Ensure that the fan vents on the bottom of the casing are clear at all times Do not place the computer on a soft surface do...

Page 58: ...ut by authorized service centers 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC Power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Unplug the system from the wall outlet and conta...

Page 59: ...ng of old batteries THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECTTYPE DISPOSE OF USED BATTERIES ACCORDINGTOTHE INSTRUCTIONS Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not use this product in areas classified as hazardous Such area...

Page 60: ...iation when open Avoid exposure to the beam Connecting and disconnecting the AC adapter The socket outlet shall be installed near the equipment and shall be easily accessible Do not unplug the power cord by pulling the cable only Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are class...

Page 61: ...system USA only The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C7 or C5 connector for mating with appliance inlet on the computer Power cord requirements The power cord set all plugs cable and AC adapter plugs you received with your computer meets the requirements for use in the country where you purchased your equipment Power cord sets for use ...

Page 62: ... compliance statements Wireless guidance If fitted with 2 4 G band or 5 G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in the notebook system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific c...

Page 63: ...l be used See the manufacturer System Restoration Kit or contact the manufacturer s technical support for additional information Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet orWi Fi and Bluetooth communication...

Page 64: ...he wireless network United States of America USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the...

Page 65: ...rease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approv...

Page 66: ... frequency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or damage this device If necessary the user should consult the dealer or an experienced radio television technician for addit...

Page 67: ...xperts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy Before a new model is available for sale to the public it must be certified to the FCC that it does not exceed the exposure limit established by the FCC Evaluation per each model is performed in positions and locations e g at the bottom on the body ...

Page 68: ... to a wireless base station antenna the lower the power output For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can be viewed on line at www fcc gov oet ea fccid This site uses this produc...

Page 69: ...ess communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label Canada Unintentional emi...

Page 70: ...e not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service When using IEEE 802 11a wireless LAN this product is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for the frequency range of 5 15 to 5 25 GHz to...

Page 71: ... Electronics Co Ltd 129 Samsung Ro Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea Samsung Electronics Suzhou Computer Co Ltd No 198 Fangzhou Road Suzhou Industrial Park Jiangsu Province 215021 China Tel 86 0512 6253 8988 Samsung ElectronicsVietnam Co Ltd Yen Phong 1 I PYenTrung Commune Yen Phong Dist Bac Ninh Province Vietnam For the web or the phone number of the Samsung Service Center see the...

Page 72: ..._corner html India only For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 This product is RoHS compliant WEEE symbol information Correct disposal of this product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or lite...

Page 73: ...sal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels...

Page 74: ...back at no cost to you Simply call the following number for the locations nearest you CRT Processing LLC 877 278 0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recycling or call 1 800 SAMSUNG ...

Page 75: ...ome content may differ from the computer depending on the region service provider software version or computer model and is subject to change without prior notice English 05 2019 Rev 1 3 www samsung com ...