background image

Basic printing

35

2. Learning the Basic Usage

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as 

follows:

You can access this window by simply double-clicking the machine icon 

(

) in the Windows task bar. 

You can also cancel the current job by pressing 

(

Cancel

) on the control 

panel.

Opening printing preferences

 

The 

Printing Preferences

 window that appears in this user’s guide may 

differ depending on the machine in use. However, the composition of 
the 

Printing Preferences

 window is similar.

When you select an option in 

Printing Preferences

, you may see a 

warning mark 

 or 

 . An 

 mark means you can select that certain 

option but it is not recommended, and an 

 mark means you cannot 

select that option due to the machine’s setting or environment.

 

1

Open the document you want to print.

Select 

Print

 from the file menu.

Select your machine from the 

Select Printer

Click 

Properties

 or 

Preferences

Summary of Contents for CLP-36 Series

Page 1: ...information concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...ay 27 Basic printing 34 3 Maintenance Ordering supplies and accessories 40 Available supplies 41 Available maintenance parts 43 Storing the toner cartridge 44 Redistributing toner 46 Replacing the toner cartridge 48 Replacing the waste toner container 50 Replacing the imaging unit 52 Cleaning the machine 54 Tips for moving storing your machine 56 4 Troubleshooting Tips for avoiding paper jams 58 C...

Page 3: ...know before using the machine Key benefits 3 Features by models 5 Useful to know 8 About this user s guide 9 Safety information 10 Machine overview 16 Control panel overview 19 Turning on the machine 21 Installing the driver locally 22 Reinstalling the driver 24 ...

Page 4: ...tter Convenience You can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 46 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard see Easy Capture Manager on page 64 Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs ...

Page 5: ... on page 52 You can print in various operating systems see System requirements on page 73 Your machine is equipped with a USB interface and or a network interface Supports various wireless network setting method Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router Using the USB cable or a ...

Page 6: ...Features by models Some features and optional goods may not be available depending on model or country Operating System Operating System CLP 36x Series CLP 36xW Series Windows Mac Linux ...

Page 7: ...PS printer drivera a For XPS driver You can install the XPS printer driver in the Custom Installation window Refer to Software CD that was provided with your machine Samsung Easy Printer Manager Samsung Easy Color Managerb b Download the software from the Samsung website and install it http www samsung com find your product Support or Downloads Before installing check whether your computer s OS su...

Page 8: ...ANa a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine IPv6 Google Cloud Print Eco printing Easy Eco Driver b b Setting the ECO settings is available from the windows driver Wi Fi Protected Setup WPS Manual duplex 2 sided printingc c Available for Windows...

Page 9: ...eshoot accordingly see Understanding the status LED on page 64 A paper jam has occurred Open and close the top cover see Front view on page 17 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 59 Printouts are blurry The toner level might be low or uneven Shake the toner cartridge Try a different print quality setting Replac...

Page 10: ...ng on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to pr...

Page 11: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 12: ...f the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It can cause damage to the ...

Page 13: ...condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to left the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 lbs 40kg 88 18 lbs lift with 2 people If the machine weighs more than 40 kg 88 18 lbs lift with 4 or more people The machine coul...

Page 14: ...t in electric shock or fire Do not put a cover over the machine or place it in an airtight location such as a closet If the machine is not well ventilated this could result in fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplu...

Page 15: ...n explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away from children Toner dust can be dangerous if inhaled or ingested Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged For supplies that contain toner dust toner cartridge waste toner bottle imaging unit...

Page 16: ...Safety information 15 1 Introduction When toner gets on your clothing do not use hot water to wash it Hot water sets toner into fabric Use cold water ...

Page 17: ...es Power cord Quick installation guide Software CDa a The software CD contains the printer drivers and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 18: ... model Some features and optional goods may not be available depending on model or country see Features by models on page 5 1 Output tray 2 Output support 3 Top cover 4 Control Panel 5 Tray 6 Front cover 7 Front cover release button 8 Toner cartridges 9 Waster toner container 10 Imaging unit 8 9 10 1 2 3 6 7 5 4 ...

Page 19: ...tration may differ from your machine depending on its model Some features and optional goods may not be available depending on model or country see Features by models on page 5 1 Rear cover 2 Power receptacle 3 USB port 4 Network porta a CLP 36xW only 1 4 3 2 ...

Page 20: ... button and the green LED will start blinking If you want to print only the active screen release the button when the green LED stops blinking If you want to print the whole screen release the button while it s blinking Manual print Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver Print Screen can only be used in...

Page 21: ...ints event log report usage counter Press and hold this button for about 4 seconds until the green LED blinks quickly and release Prints supplies info report Press and hold this button for about 6 seconds until the green LED on and release 5 Power Wakeup You can turn the power off or wake the machine up from the sleep mode with this button 6 Status LED Shows the status of your machine see Status L...

Page 22: ...ntroduction Turning on the machine 1 Connect the machine to the electricity supply first 2 press Power Wakeup on the control panel If you want to turn the power off press Power Wakeup on the control panel 1 2 ...

Page 23: ...e following steps below and go on to installing a network connected machine s driver see Advanced Guide If you are a Mac or Linux operating systems user refer to the Installation for Mac on page 3 or Installation for Linux on page 5 The installation window in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches ...

Page 24: ...rams Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK 2 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement Then click Next 3 Follow the instructions in the installation window You can select the software applications in the Select Software to Install Window ...

Page 25: ... reinstall the driver 13 Windows 1 From the Start menu select Programs or All Programs Samsung Printers your printer driver name Uninstall 2 Follow the instructions in the installation window 3 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 22 ...

Page 26: ... want to set the machine s default settings Refer to the next section if you would like to set or change values This chapter provides information about the overall menu structure and the basic setup options Printing a demo page 26 Media and tray 27 Basic printing 34 ...

Page 27: ...sage Printing a demo page Print a demo page to make sure that the machine is operating correctly Windows only To print a demo page Open the Printing Preferences see Opening printing preferences on page 35 Samsung tab Demo page ...

Page 28: ...s machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 70 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 1 Tray overview To change the size you need to adjust the paper guide If you do not adjust the g...

Page 29: ... paper tray see Tray overview on page 27 2 Open the paper cover 3 Press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide 4 Flex or fan the edge of the paper stack to separate the pages before loading papers 2 1 2 3 ...

Page 30: ...ength guide and paper width guide For paper longer than Legal sized press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide Do not push the paper width guide too far causing the media to warp Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be wrinkled If you do not adjust the paper width ...

Page 31: ...d type on page 33 The settings made from the machine driver override the settings on the control panel a To print in application open an application and start the print menu b Open Printing Preferences see Opening printing preferences on page 35 c Press the Paper tab in Printing Preferences and select an appropriate paper type For example if you want to use a label set the paper type to Label d Se...

Page 32: ...Opening printing preferences on page 35 For example if you want to print on labels select Labels for Paper Type Whenusing specialmedia we recommend you feed one sheetat a time see Print media specifications on page 70 To see for paper weights for each sheet refer to Print media specifications on page 70 Included Blank Not available Types Traya Plain Thick Thin Bond Color CardStock Labels Preprinte...

Page 33: ...e than 5 mm of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels through the machine more than once...

Page 34: ...70 C 338 F Preprinted paper ink must be non flammable and should not adversely affect machine rollers Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality 4 Setting the paper size and type After loading paper in the paper tray set the paper size and type Open the Printing Preferences see Open...

Page 35: ...ferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or PreferencesfromthePrintwindow see Openingprintingp...

Page 36: ...ting Preferences window that appears in this user s guide may differ depending on the machine in use However the composition of the Printing Preferences window is similar When you select an option in Printing Preferences you may see a warning mark or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setti...

Page 37: ... Samsung tab allows you to save the current preferences for future use To save a Favorites item follow these steps 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in th...

Page 38: ...sy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings see Device Settings on page 72 The settings set from the machine s driver override the settings on the control panel Setting eco mode on the driver Open the Eco tab to set Eco mode When you see the eco image that means the eco mode is currently enabled Another way ...

Page 39: ...ings you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing org uk Each model has a different index The power consumption in print...

Page 40: ...your machine Ordering supplies and accessories 40 Available supplies 41 Available maintenance parts 43 Storing the toner cartridge 44 Redistributing toner 46 Replacing the toner cartridge 48 Replacing the waste toner container 50 Replacing the imaging unit 52 Cleaning the machine 54 Tips for moving storing your machine 56 ...

Page 41: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 42: ...ng to the specific country conditions Type Average yielda a Declared yield value in accordance with ISO IEC 19798 The number of pages may be affected by operating environment printing interval graphics media type and media size Part name Toner cartridge Average continuous black cartridge yield Approx 1 500 standard pages Black Average continuous color cartridge yield Approx 1 000 standard pages Ye...

Page 43: ...enuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty ...

Page 44: ...lting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Average yielda a It will be affected by the operating system used computing performance application software connecting method media type media size and job complexity Fuser unit Approx 20 0...

Page 45: ...and store in a dark cabinet Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life Do not store on the floor If the toner cartridge is removed from the printer follow the instructions below to store the toner cartridge properly Store the cartridge inside the protective bag from the original package Store lying flat not standing on end with the same sid...

Page 46: ...e brand refilled or remanufactured toner cartridges Samsung s printer warranty does not cover damage to the machine caused by the use of a refilled remanufactured or non Samsung brand toner cartridges 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge or imaging unit yield depends on the amount of toner that print jobs require The actual print yield may vary depend...

Page 47: ...rint quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Before opening the top cover close the output support first If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Printing even after the toner empty stat...

Page 48: ...Redistributing toner 47 3 Maintenance ...

Page 49: ...e package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Shake the toner cartridge thoroughly it will increase the initial print quality Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area Printing even after the ...

Page 50: ...Replacing the toner cartridge 49 3 Maintenance When a toner cartridge has reached the end of life the Printing Status window appears on the computer indicating the toner cartridge needs to be placed ...

Page 51: ...nter stops printing Toner particles can be released inside the machine but it does not mean the machine is damaged Contact a service representative when print quality problems occur When you pull out the waste toner container out of the machine move the container carefully not to drop it from your hands Make sure that you lay the waste toner container on a flat surface so that the toner does not s...

Page 52: ...Replacing the waste toner container 51 3 Maintenance The order information is provided for optional accessories see Available supplies on page 41 ...

Page 53: ...rinting Don t use sharp objects such as a knife or scissors to open the imaging unit package You could damage the surface of the imaging unit Be careful not to scratch the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with a piece of paper to protect it if necessary Before closing the front cover make sure all toner cartr...

Page 54: ...Replacing the imaging unit 53 3 Maintenance ...

Page 55: ... a vacuum cleaner toner blows in the air and might be harmful to you During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems 4 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cl...

Page 56: ... 55 3 Maintenance Use a dry lint free cloth to clean the machine If your machine has a power switch turn the power switch off before cleaning the machine Before opening the top cover close the output support first 1 2 1 2 ...

Page 57: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 58: ...pful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced User s Guide see Troubleshooting on page 79 If you cannot find a solution in the User s Guide or the problem persists call fo...

Page 59: ...ned correctly see Tray overview on page 27 Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media see Print media specif...

Page 60: ...59 4 Troubleshooting Clearing paper jams To avoid tearing the paper pull the jammed paper out slowly and gently ...

Page 61: ...Clearing paper jams 60 4 Troubleshooting 1 In tray Click this link to open an animation about clearing a jam ...

Page 62: ...Clearing paper jams 61 4 Troubleshooting ...

Page 63: ...leshooting 2 Inside the machine Click this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine 3 In exit area Click this link to open an animation about clearing a jam ...

Page 64: ...Clearing paper jams 63 4 Troubleshooting The fuser area is hot Take care when removing paper from the machine ...

Page 65: ...ee Control panel overview on page 19 To resolve the error look at the error message and its instructions from the troubleshooting part see Troubleshooting on page 79 You also can resolve the error with the guideline from the computers s Samsung Printing Status program window see Using Samsung Printer Status on page 74 If the problem persists call a service representative ...

Page 66: ...e is on line and can be used Red Blinking The machine is on manual printing or manual duplex printing On The cover is opened Close the cover see Machine overview on page 16 There is no paper in the tray when receiving or printing data Load paper in the tray see Loading paper in the tray on page 28 The machine has stopped due to a major error Orange Blinking Upgrading firmware On A paper jam has oc...

Page 67: ...ife means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment printing interval graphics media type and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing Off All toner cartridges are at ...

Page 68: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 68 Regulatory information 77 Copyright 87 ...

Page 69: ...382 x 309 x 211 mm 15 0 x 12 2 x 8 3 inches Weight Machine with consumables 9 84 kg 21 69 lbs Noise Levela Ready mode background noise level Print mode color printing Less than 45 dB A black and white printing Less than 48 dB A Temperature Operation 10 to 32 C 50 to 90 F Storage packed 0 to 40 C 32 to 104 F Humidity Operation 20 to 80 RH Storage packed 10 to 90 RH Power ratingb 110 volt models AC ...

Page 70: ...79 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and type of current A for your machine c The power consumption of power save mode may be affected by machine s status setting conditions operating environment d Power consumption can be completely avoided only when power cable is not connented...

Page 71: ...mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 86 to 120 g m2 23 to 32 lbs bond 5 sheets Thin paper Refer to the Plai...

Page 72: ...tion 120 to 150 g m2 32 to 40 lbs bond 5 sheets Card stock Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Executive A5 Postcard 4x6 Refer to the Plain paper section 121 to 163 g m2 32 to 43 lbs bond 5 sheets Bond paper Refer to the Plain paper section Refer to the Plain paper section 105 to 120 g m2 28 to 32 lbs bond 10 sheets Archive Refer to the Plain paper section Refer to the Plain paper sectio...

Page 73: ...hes 60 to 120 g m2 16 to 32 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b The smoothness of the labels used in this machine is 100 to 250 sheffield This means the numeric level of smoothness Type Size Dimensions Print media weight Capacitya Tray ...

Page 74: ...ium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86...

Page 75: ... Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 4 Intel processors PowerPC G4 G5 128 MB for a powerPC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel processors 867MHzorfasterPowerPCG4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 8 Intel processors 2 GB 4 GB...

Page 76: ... 2 32 64 bit SuSE 10 1 32 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Debian 4 0 5 0 32 64 bit Redhat Enterprise Linux WS 4 5 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 77: ...tems Specifications Network interface 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows Server 2008 R2 Various Linux OS Mac OS X 10 4 10 8 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP Wireless security Authentication ...

Page 78: ...zardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic...

Page 79: ...or an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENERGY STAR label will be on your machine Check if your machine is ENERGY STAR certified Recycle or dispose of the packaging material for this product i...

Page 80: ...ay cause undesired operation This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of wa...

Page 81: ...nced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled D...

Page 82: ...he following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC statement for ...

Page 83: ...dings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shock if you plug it into a socket Important warning If the wires in the mains lead do not match the colors marked in your plug do the following You ...

Page 84: ... switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which c...

Page 85: ...printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label If th...

Page 86: ...ice may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restricti...

Page 87: ...Regulatory information 86 5 Appendix 22 China only ...

Page 88: ...Internet Explorer Excel Word PowerPoint and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google Inc iPad iPhone iPod touch TrueType Mac and Mac OS are trademarks of Apple Inc registe...

Page 89: ...ides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 90: ...nt 49 Changing the default print settings 50 Setting your machine as a default machine 51 Using advanced print features 52 Mac printing 59 Linux printing 61 4 Useful management tools Easy Capture Manager 64 Samsung Easy Color Manager 65 Samsung AnyWeb Print 66 Easy Eco Driver 67 Using SyncThru Web Service 68 Using Samsung Easy Printer Manager 71 Using Samsung Printer Status 74 Using the Linux Unif...

Page 91: ...the cable If your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network12 Installation for Mac 3 Reinstallation for Mac 4 Installation for Linux 5 Reinstallation for Linux 6 If you are a Windows OS user refer to the Installing the driver locally on page 22 for installing the machine s driv...

Page 92: ...mponents to install 11 Enter the password and click OK 12 Installing software requires you to restart your computer Click Continue Installation 13 After the installation is finished click Close 14 Open the Applications folder Utilities Print Setup Utility For Mac OS X 10 5 10 8 open the Applications folder System Preferences and click Print Fax 15 Click Add on the Printer List For Mac OS X 10 5 10...

Page 93: ... to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop 4 Double click the MAC_Installer folder Uninstaller OS X icon 5 Enter the password and click OK 6 When the uninstall is done click OK If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 94: ...oftware If you are not a super user ask your system administrator 3 From the Samsung website download the Unified Linux Driver package to your computer 4 Right click the Unified Linux Driver package and extract the package 5 Double click cdroot autorun 6 When the welcome screen appears click Next 7 When the installation is complete click Finish The installation program added the Unified Driver Con...

Page 95: ... Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Open the Terminal program When the Terminal screen appears type in the following root localhost root cd opt Samsung mfp uninstall root localhost uninstall uninstall sh 4 Click ...

Page 96: ...nected machine and software Useful network programs 8 Wired network setup 9 Installing driver over the network 12 IPv6 configuration 18 Wireless network setup 21 Samsung MobilePrint 45 Google Cloud Print 46 Supported optional devices and features may differ according to your model see Features by models on page 5 ...

Page 97: ...will be sent to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network mach...

Page 98: ... Using this Network Configuration Report you can find your machine s MAC address and IP address For example MAC Address 00 15 99 41 A2 78 IP Address 165 254 192 192 5 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on page 18 TCP IPv6 is not supported by this program First you have to set up an IP address for network ...

Page 99: ...nt the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instructions may differ for your model 1 Connect your machine to the network with a network cable 2 Insert the Installation CD ROM and open the disk window select MAC_Ins...

Page 100: ... The following instructions may vary from your model or operating systems 1 Open opt Samsung mfp share utils 2 Double click the SetIPApplet html file 3 Click to open the TCP IP configuration window 4 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC a...

Page 101: ...to Install window 6 Windows 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 9 2 Insert the supplied software CD into your CD ROM drive 3 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement Then click Next 4 Select Network con...

Page 102: ...on Description s or S Starts silent installation Installs machine drivers without prompting any UIs or user intervention p port name or P port name Specifies printer port Network Port will be created by use of Standard TCP IP Port monitor For local port this port must exist on system before being specified by command Printer port name can be specified as IP address hostname USB local port name or ...

Page 103: ...t uses installed printer driver files without installing an additional driver up printer name or UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer instance from your system without effecting other printer drivers It will not remove printer driver files from your system Command line Definition Description d or D...

Page 104: ...se individual components to install 11 Enter the password and click OK 12 Installing software requires you to restart your computer Click Continue Installation 13 After the installation is finished click Close 14 Open the Applications folder Utilities Print Setup Utility For Mac OS X 10 5 10 8 open the Applications folder System Preferences and click Print Fax 15 Click Add on the Printer List For ...

Page 105: ... machine s IP address should have been set 2 Download the Unified Linux Driver package from the Samsung website 3 Extract the Unified Linux Driver package and open the new directory 4 Double click the cdroot folder autorun 5 The Samsung installer window opens Click Next 6 The add printer wizard window opens Click Next 7 Select network printer and click Search button 8 The machine s IP address and ...

Page 106: ...Installing driver over the network 17 2 Using a network connected machine 7 Enter the printer description and click Next 8 After the machine is added click Finish ...

Page 107: ...ation Report that will check IPv6 addresses see Printing a network configuration report on page 9 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the instructions in the window If the machine does not work in the network envi...

Page 108: ...of router request DHCPv6 Off Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 10 From the SyncThru Web Service For models that do not have the display screen on the control panel you need to access SyncThru Web Service first using the IPv4 address and follow the below procedure to use IPv6 1 Access a web browser such as Internet Explorer from Windows ...

Page 109: ...the DHCPv6 configuration 9 Click the Apply button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 9 3 Enter the IPv6 addresses e g http FE80 215...

Page 110: ... computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environme...

Page 111: ...ith Access Point From th computer Windows user see Access point via USB cable recommended on page 28 A Mac user see Access point via USB cable recommended on page 33 B See Using a network cable on page 36 C From th machine s control panel See Machines with a display screen on page 25 See Machines without a display screen on page 26 D See Using the menu button on page 27 E Without Access Point From...

Page 112: ...he troubleshooting chapter see Troubleshooting on page 41 It is strongly recommneded that you set the passwrod on Access Points If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user s guide for password settings ...

Page 113: ...achine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel The Push Button Configuration PBC method allows you to connect your machine to a wireless network by pressing both the WPS button on the control panel of your machine and the WPS PBC but...

Page 114: ...onnection process the AP s SSID information appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes o...

Page 115: ...ust be printed see Printing a network configuration report on page 9 Inreadymode Pressthe Cancel orStop Clear buttonformorethan five seconds on the control panel The machine without the Cancel or Stop Clear button Press the WPS button formore than ten seconds on the control panel You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the ...

Page 116: ...rk Disconnecting from a network To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the...

Page 117: ... users can give or edit manually their own SSID or choose the security option in detail 15 Setup using Windows Shortcut to the Wireless Setting program without the CD If you have installed the printer driver once you can access the Wireless Setting program without the CD From the Start menu select Programs or All Programs Samsung Printers your printer driver name Wireless Setting Program Access po...

Page 118: ...elect an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPAPersonalorWPA2Personal Select this option to authenticate the print server based on a WPA Pre Shared Key This uses a shared secret key generally called Pre Sha...

Page 119: ...9 Select software to be installed 10 After selecting the components you can also change the printer driver name set the machine to be shared on the network set the machine as the default machine Click Next 11 If you want to register your machine with the Samusng web site and receive useful information click On line Registration If not click Finish Ad hoc via USB cable If you do not have an access ...

Page 120: ...n may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the app...

Page 121: ...rm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254...

Page 122: ...ommended Then click Next When you set the wireless configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive Operation Mode Select Infrastructure Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Aut...

Page 123: ...machine 14 Wireless network set up is completed After the installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Mac on page 3 Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless ne...

Page 124: ...467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 Network Password Enter the encryption network password value Confirm Network Password C...

Page 125: ...P address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 13 When the window that tells you that the netwo...

Page 126: ...etwork configuration report on page 9 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report See Setting IP address on page 9 Configuring the machine s wireless n...

Page 127: ... to set the wireless network directly select Custom 7 Select the one Network Name SSID in the list SSID SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case sensitive Operation Mode Operation Mode refers to the type of wireless connections see Wireless...

Page 128: ...ow For example 3 Click Login on the upper right of the SyncThru Web Service website 4 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wir...

Page 129: ...s network By default the device name is the model name IP Address Enter the IP address of the printer This IP address is used onlyforthelocalnetworkandnotfortheinfrastructurewiredorwireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group ...

Page 130: ...o set its Wi Fi Direct After setting up Wi Fi Direct you need to download the mobile printing application For example Samsung Mobile printer to print from your smartphone When you have found the printer you want to connect to from your mobile device select the printer and the printer s LED will blink Press the WPS button on the printer and it will be connected to your mobile device If your mobile ...

Page 131: ...ween your computer and machine For a DHCP network environment The receives the IP address automatically DHCP when computer is configured to DHCP If the printing job is not working in DHCP mode the problem may be caused by the automatically changed IP address Compare the IP address between the product s IP address and the printer port s IP address How to compare 1 Print the network information repo...

Page 132: ...the access point or wireless router refer to its own user s guide You cannot enable wired and wireless networks at the same time Your computer access point or wireless router or machine may not be turned on Check the wireless reception around the machine If the router is far from the machine or there is an obstacle you might have difficulty receiving the signal Cycle the power for the access point...

Page 133: ...sing the ad hoc mode in operating systems such as Windows Vista you might need to set the wireless connection setting every time you use the wireless machine You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines The machine is within the range of the wireless network The machine is located away from obstacles that could block the wireless signal ...

Page 134: ...ompatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsung multfunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Samsung MobilePrint To download Samsung MobilePrint go to the application store Samsung Apps Android Market App Store Marketplace on your mobile device...

Page 135: ...isit www google com 3 Sign in to the Google website with your Gmail address 4 Start Chrome and enter your printer s IP address in the browser window 5 Click Login in the upper right corner of the SyncThru Web Service website 6 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We recommend you to change the def...

Page 136: ...ple of using the GOOGLE DOCS app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the application store such as Android Market or App Store 2 Access the GOOGLE DOCS application from your mobile device 3 Tap the option button of the document that you want to print 4 Tap the send button 5 Tap the Cloud Print but...

Page 137: ...rinting features Altitude adjustment 49 Changing the default print settings 50 Setting your machine as a default machine 51 Using advanced print features 52 Mac printing 59 Linux printing 61 The procedures in this chapter are mainly based on Windows 7 ...

Page 138: ...ore you set the altitude value determine the altitude where you are For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings See Device Settings on page 72 If your machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 68 1 High 3 2 High 2 3 High 1 4 Normal 0 4 000 m 13 123 ft 3...

Page 139: ...Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 or Windows Server 2008 R2 from context menus select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click...

Page 140: ... Panel Hardware and Sound Printers For Windows 7 select Control Panel Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Select your machine 4 Right click your machine and select Set as Default Printer For Windows 7 or Windows Server 2008 R2 if Set as default printer has a you can select other printer drivers connected to the selected printer ...

Page 141: ...Installation You can select the XPS printer driver in the Select Software window For models that provide XPS driver from the Samsung website www samsung com find your product Support or downloads 1 Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file name and then ...

Page 142: ...ies window may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 37 Item Description Multiple Pages per Side Selects the number of pages to print...

Page 143: ... the sheets together Booklet Printinga Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet If you want to make a booklet you need to print on Letter Legal A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option...

Page 144: ...ion We recommend not to print on both sides of the special media such as labels envelopes or thick paper It may cause a paper jam or damage the machine Printer Default If you select this option this feature is determined by the settings you have selected on the control panel of the machine This option is available only when you use the PCL XPS printer driver see Features by models on page 5 None D...

Page 145: ... Watermark Message box You can enter up to 256 characters The message displays in the preview window Watermark Editing a watermark a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to edit from the Current Watermarks list ...

Page 146: ...overlay you must create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the overlay document must be the same as that of the document you will print with the overlay Overlay Creating a new page overlay a To save the document as an overlay access Printin...

Page 147: ... necessary check ConfirmPageOverlayWhenPrinting box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document e Click OK or Print until you exit the Print window Overlay Deleting a page overlay ...

Page 148: ...ng printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following 5 Printing multiple pages on one sheet You can print more...

Page 149: ...your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides...

Page 150: ...ges the paper size the paper type and the orientation of the documents It enables the duplex feature adds start and end banners and changes the number of pages per sheet Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Text Specifies the page margins and set the text options such ...

Page 151: ...n the Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list and click Properties 3 The Printer Properties window appears The following five tabs display at the top of the window General Allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connec...

Page 152: ...elp you make full use of your machine Easy Capture Manager 64 Samsung Easy Color Manager 65 Samsung AnyWeb Print 66 Easy Eco Driver 67 Using SyncThru Web Service 68 Using Samsung Easy Printer Manager 71 Using Samsung Printer Status 74 Using the Linux Unified Driver Configurator 76 ...

Page 153: ...ble depending on model or optional goods see Software on page 6 Available for Windows OS users only see Software on page 6 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited ...

Page 154: ...a profile and can be used from the driver or from inside of the machine This feature may not be available depending on model or optional goods see Software on page 6 Available for Windows and Mac OS users only see Software on page 6 Helps Samsung color laser printer users to adjust color as they like Download the software from the Samsung website then unpack and install it http www samsung com fin...

Page 155: ...s and Mac OS users only This tool helps you screen capture preview scrap and print pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com find your product Support or Downloads ...

Page 156: ...ter properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset Available for Windows OS users only How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply to the document You can see the preview of the applie...

Page 157: ...ey or click Go 2 Your machine s embedded website opens Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru Web Service website 2 If it s your first time logging i...

Page 158: ...e Settings tab Sets options provided by your machine Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab System Security Sets the system administrator s information and also enables or disables machine f...

Page 159: ...ndows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens 3 From the Security tab select System Security System Administrator 4 Enter the name of the administrator phone number location and email address 5 Click Apply ...

Page 160: ... the two interfaces is easy just click button Availabe for Windows or Mac OS users only For Windows Internet Explorer 6 0 or higher is the minimum requirement for Samsung Easy Printer Manager 4 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy Printer Manager For Mac Open the A...

Page 161: ...ns Troubleshooting Guide when an error occurs You can directly open the necessary section in the user s guide 3 Application information Includes links for changing to the advanced settings switching UI refresh preference setting summary help and about The button is used to change the user interface to the advanced settings user interface 4 Quick links Displays Quick links to machine specific funct...

Page 162: ... to when alerts will be received Email Alert Povides options relating to receiving alerts via email History Alert Provides a history of device and toner related alerts Job Accounting Provides querying of quota information of the specified job accounting user This quota information can be created and applied to devices by job accounting software such as SyncThru or CounThru admin software ...

Page 163: ...ly when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For example it migh...

Page 164: ...nter Status 75 4 Useful management tools 3 Order Supplies You can order replacement toner cartridge s from online 4 Troubleshooting Youcandirectlyopenthetroubleshootingsectionin the user s guide 5 Close Close the window ...

Page 165: ...atically be created on your desktop 7 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Samsung Unified Driver Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window To use the on screen help click Help 3 After changing the configurations clic...

Page 166: ... Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properties Classes tab The Classes tab shows a list of available machine classes 1...

Page 167: ...lable ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases the selected port 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in the class 1 2 3 1 Switches to Ports configuration 2 Shows all of the availabl...

Page 168: ...is chapter gives helpful information for what to do if you encounter an error Paper feeding problems 80 Power and cable connecting problems 81 Printing problems 82 Printing quality problems 86 Operating system problems 94 ...

Page 169: ... Paper does not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remov...

Page 170: ...problems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first and press the Power Wakeup button on the control panel Disconnect the machine s cable and reconnect it ...

Page 171: ... the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 48 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 18 Theconnection cablebetweenthecomputerand the machine is defective If possible...

Page 172: ...ions the paper source selection is found under the Paper tab within the Printing Preferences see Opening printing preferences on page 35 Select the correct paper source See the printer driver help screen see Using help on page 37 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page or...

Page 173: ... or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge See Redistributing toner on page 46 See Replacing the toner cartridge on page 48 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files...

Page 174: ...ling paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 35 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page ...

Page 175: ...o moist or rough If the entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 54 The surface of the ...

Page 176: ...areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick or Thicker see Opening printing preferences on page 35 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper fa...

Page 177: ...oblem contact a service representative Black background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old imaging unit and install a new one see Replacing the imaging unit on page 52 Thoroughly redi...

Page 178: ...b too much moisture If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 35 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem If ...

Page 179: ... that the paper is loaded properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested Soluti...

Page 180: ...outs are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 54 Solid color or black pages The imaging unit may not be installed properly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imaging unit and install a new one see Replacing the imaging unit on page 52 The machine may require repairing Contact a service repre...

Page 181: ...within parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The imaging unit may be installed improperly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imaging ...

Page 182: ...ng Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 35 An unknown image repetitivelyappearsonafew sheets Loose toner Lightprint or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ma...

Page 183: ...software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the me...

Page 184: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 185: ... is allowed to gain control over the device The other user will encounter device busy response You should open ports configuration and select the port assigned to your machine In the Selected port pane you can see if the port is occupied by some other application If this is the case you should either wait for completion of the current job or press the Release port button if you are sure that the p...

Page 186: ...achine is used on version 8 51 or earlier of Ghostscript 64 bit Linux OS and has been reported to bugs ghostscript com as Ghostscript Bug 688252 The problem is solved in AFPL Ghostscript v 8 52 or above Download the latest version of AFPL Ghostscript from http sourceforge net projects ghostscript and install it to solve this problem Cannot open port device file error message appears when printing ...

Page 187: ...r the network 103 Installing the driver over the wireless network 105 Uninstalling the driver 107 Using Samsung Printer Experience 108 Accessing management tools 113 Installing accessories 114 Troubleshooting 115 The screen may appear somewhat different depending on the model or interface in use Since this guide has been prepared based on Windows 8 some of the instructions may differ depending on ...

Page 188: ...99 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS Start Screen Desktop Screen ...

Page 189: ...irements Operating system Requirement recommended CPU RAM Free HDD Space Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive ...

Page 190: ...you can download from the Samsung website www samsung com find your product Support or downloads 1 From the Start Screen 1 Make sure that your computer is connected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically installed from the Windows Update If you want to install Samsung s printer ma...

Page 191: ...X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 2 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next 3 Follow the instructions i...

Page 192: ... that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 9 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the machine s control pane...

Page 193: ...h this disc pop up window appears click the window and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next 4 Select Network connection on the Printer Connection Type screen 5 If the Connect Device window appears check that the machine is connected to you...

Page 194: ...1 5 From the Start Screen 1 After completing the wireless network connection you need to install a machine driver to print from an application 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the machine s control panel t...

Page 195: ...Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next 4 Select Configure the wireless network connection using USB cable on the Printer Connection Type screen Then click N...

Page 196: ...tile unintstall from the desktop screen mode see From the Desktop Screen on page 107 If you want to uninstall Samsung s printer management tools from the Start screen right click the app Uninstall right click the program you want to delete Uninstall and follow the instruction in the window 8 From the Desktop Screen 1 From Charms select Search Apps 2 Search and click Control Panel 3 Click Programs ...

Page 197: ...from the Windows Store if the machine is connected to a computer with an Internet connection 9 Understanding the Samsung Printer Experience To open the application From the Start screen select the Samsung Printer Experience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using 1 Prin...

Page 198: ...Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings such as machine setup paper layout emulation networking and print information through SyncThru Web Se...

Page 199: ...his window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your pri...

Page 200: ...llows you to set the basic paper handling specifications Layout settings This option allows you to set the various ways to layout your documents Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential Prin...

Page 201: ... quick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experience tile on the Start screen 3 Click Scan 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan to check the image 6 Adjust the prescanned image with scanning operation functions such as rotate...

Page 202: ...tool refer to Useful management tools on page 63 1 From the Charms select Search Apps 2 Find Samsung Printers 3 Under Samsung Printers you can see installed management tools 4 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile ...

Page 203: ...s in Device Settings to use 1 From the Charms select Search Settings 2 Search for Devices and Printers 3 Right click on your printer icon and select Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 4 Select Device Settings The Printer properties window may differ depending on the driver or operating system you are usi...

Page 204: ...d the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel Devices and Printers Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD The error related toast message pops u...

Page 205: ...500 www samsung com BELGIUM 02 201 24 18 www samsung com be Dutch www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 05 133 1999 www samsung com BOTSWANA 0800 726 000 www samsung com BRAZIL 0800 124 421 4004 0000 www samsung com BULGARIA 07001 33 11 normal tariff www samsung com CAMEROON 7095 0077 www samsung com CANADA 1 800 SAMSUNG 726 7864 www samsung com ca English www sam...

Page 206: ...5 www samsung com latin_en English www samsung com latin Spanish ESTONIA 800 7267 www samsung com FINLAND 09 85635050 www samsung com Country Region Customer Care Center Web Site FRANCE 01 48 63 00 00 www samsung com GERMANY 0180 5 SAMSUNG bzw 0180 5 7267864 0 14 Min aus dem dt Festnetz aus dem Mobilfunk max 0 42 Min www samsung com GEORGIA 0 800 555 555 www samsung com GHANA 0800 10077 0302 20007...

Page 207: ...ng com KOSOVO 381 0113216899 www samsung com Country Region Customer Care Center Web Site KUWAIT 183 2255 www samsung com ae English www samsung com ae_ar Arabic KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 8000 7267 www samsung com LITHUANIA 8 800 77777 www samsung com LUXEMBURG 261 03 710 www samsung com MALAYSIA 1800 88 9999 www samsung com MACEDONIA 023 207 777 www samsung com MEXICO 01...

Page 208: ...untry Region Customer Care Center Web Site POLAND 0 801 1 SAMSUNG 172 678 48 22 607 93 33 www samsung com PORTUGAL 808 20 SAMSUNG 808 20 7267 www samsung com PUERTO RICO 1 800 682 3180 www samsung com ROMANIA 08008 SAMSUNG 08008 726 7864 TOLL FREE No www samsung com RUSSIA 8 800 555 55 55 www samsung com SAUDI ARABIA 9200 21230 www samsung com ae English www samsung com ae_ar Arabic SENEGAL 800 00...

Page 209: ...00 SAMSUNG 726 7864 www samsung com TURKEY 444 77 11 www samsung com U A E 800 SAMSUNG 726 7864 www samsung com UGANDA 0800 300 300 www samsung com U K 0330 SAMSUNG 7267864 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com UKRAINE 0 800 502 000 www samsung com ua Ukrainian www samsung com ua_ru Russian Country Region Customer Care Center Web Site UZBEKISTAN 8 10 800 500 55 500 www samsu...

Page 210: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 211: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 212: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 213: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 214: ... platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the end of the p...

Page 215: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 216: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 217: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 218: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 219: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 220: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 221: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 222: ...r network connected 16 driver installation for USB cable connected 5 driver reinstallation for USB cable connected 6 printer properties 62 printing 61 unifled driver configurator 76 using SetIP 11 loading paper in the tray1 28 special media 31 local driver installation 22 driver reinstalling 24 M Mac common Mac problems 95 driver installation for network connected 14 driver installation for USB ca...

Page 223: ...us general information 74 Printing 34 printing changing the default print settings 50 Linux 61 Mac 59 multiple pages on one sheet of paper Mac 59 printing a document Windows 34 printing on both sides of paper Mac 60 printing to a file 52 printing a document Linux 61 Mac 59 problems paper feeding problems 80 power problems 81 printing problems 82 printing quality problems 86 R rear view 18 regulati...

Page 224: ...create 56 delete 56 edit 56 Windows common Windows problems 94 driver installation for network connected 12 driver installation for USB cable connected 22 24 driver installation for Windows 8 network connected 103 driver installation for Windows 8 USB cable connected 101 driver installation for Windows 8 wireless network 105 system requirements 73 using SetIP 9 37 Windows 8 driver uninstallation 1...

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