Samsung CLX-330 Series, User Manual

Page 1: ...es information concerning the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troublesh...

Page 2: ...sic settings 40 Media and tray 42 Basic printing 55 Basic copying 61 Basic scanning 66 Basic faxing 67 Using USB memory device 71 3 Maintenance Ordering supplies and accessories 77 Available supplies...

Page 3: ...ps for avoiding paper jams 97 Clearing original document jams 98 Clearing paper jams 103 Understanding the status LED 107 Understanding display messages 109 5 Appendix Specifications 117 Regulatory in...

Page 4: ...now before using the machine Key benefits 5 Features by model 7 Useful to know 12 About this user s guide 13 Safety information 14 Machine overview 20 Control panel overview 24 Turning on the machine...

Page 5: ...ou can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 198 Easy Capture Manager allows you to easily edit and print whatever you c...

Page 6: ...ets of paper and can then be taped together to form a poster see Using advanced print features on page 227 You can print in various operating systems see System requirements on page 123 Your machine i...

Page 7: ...tures and optional goods may not be available depending on model or country Operating System Included Blank Not available Operating System CLX 330x series CLX 330xW series CLX 330xFN series CLX 330xFW...

Page 8: ...are in the Select Software to Install window Software CLX 330x series CLX 330xW series CLX 330xFN series CLX 330xFW series SPL printer driver PCL printer driver PS printer driver XPS printer drivera S...

Page 9: ...Samsung Network PC Fax Scan Twain scan driver WIA scan driver Samsung Scan Assistanta a Download the software from the Samsung website and install it http www samsung com find your product Support or...

Page 10: ...g n wireless LANa a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought...

Page 11: ...s CLX 330x series CLX 330xW series CLX 330xFN series CLX 330xFW series Fax Multi send Delay send Priority send Secure receive Send Receive forward fax Scan Scan to PC Copy ID card copying Reduced or e...

Page 12: ...eck the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 107 A paper jam has occurred Open and close the scan unit see Front view on pag...

Page 13: ...from your machine depending on its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The proc...

Page 14: ...is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarette...

Page 15: ...ctric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do...

Page 16: ...f you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If th...

Page 17: ...verload wall outlets and extension cords This can diminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If...

Page 18: ...gested Do not burn any of the supplies such as toner cartridge or fuser unit This could cause an explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away from chi...

Page 19: ...se of recycled supplies a service fee will be charged When toner gets on your clothing do not use hot water to wash it Hot water sets toner into fabric Use cold water When changing the toner cartridge...

Page 20: ...r cord Quick installation guide Software CDa a The software CD contains the print drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machin...

Page 21: ...ailable depending on model or country see Features by model on page 7 CLX 330x series CLX 330xW series 1 Scanner lid 7 Toner cartridges 2 Handle 8 Waste toner container 3 Tray 9 Imaging unit 8 7 9 12...

Page 22: ...tridge 3 Document feeder input tray 11 Waste toner container 4 Document feeder output support 12 Imaging unit 5 Handle 13 Scan unita b a Close the scanner lid before opening the scan unit b Be careful...

Page 23: ...goods may not be available depending on model or country see Features by model on page 7 CLX 330x series CLX 330xW series CLX 330xFN series CLX 330xFW series 1 Rear cover 3 USB port 2 Power receptacle...

Page 24: ...r from your machine depending on its model There are various types of control panels Some features and optional goods may not be available depending on model or country see Features by model on page 7...

Page 25: ...ung Easy Printer Manager program is installed If you are a Mac OS user you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature 2 Scan to Switches...

Page 26: ...ng the status LED on page 107 12 Eco Turn into eco mode to reduce toner consumption and paper usage when pc printing and copying only see Eco printing on page 59 13 Direct USB Allows you to directly p...

Page 27: ...level to make a copy for easier reading when the original contains faint markings and dark images 2 ID Copy Allows you to copy both sides of an ID card like a driver s license on a single side of pap...

Page 28: ...ax number or received caller ID in ready mode or inserts a pause into a fax number in edit mode see Redialing the fax number on page 248 12 Stop Clear Stops an operations at any time 13 Power Wakeup T...

Page 29: ...onsumption and paper usage when pc printing and copying only see Eco printing on page 59 20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB...

Page 30: ...llustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 2 Power is turned on automatically For CLX 330x 330x...

Page 31: ...w in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches 14 Windows 1 Insert the supplied software CD into your CD ROM dr...

Page 32: ...reinstall the driver 15 Windows 1 From the Start menu select Programs or All Programs Samsung Printers Uninstall Samsung Printer Software 2 Follow the instructions in the installation window 3 Insert...

Page 33: ...r provides information about the overall menu structure and the basic setup options Menu overview 34 Machine s basic settings 40 Media and tray 42 Basic printing 55 Basic copying 61 Basic scanning 66...

Page 34: ...ng on its options or the models The menus are described in the Advanced Guide see Useful Setting Menus on page 200 1 Accessing the menu 1 Select the Fax Copy or Scan button on the control panel depend...

Page 35: ...rward to Fax Rcv Forward Forward to Fax Forward to PC Forward Print Secure Receive Off On Print Add Page Cancel Job Sending Redial Times Redial Term Prefix Dial ECM Mode Fax Confirm Image TCR Dial Mod...

Page 36: ...ge Darkness Normal Dark 1 Dark 5 Light 5 Light 1 Original Type Text Photo Photo Magazine Text Layout Normal 2 Up 4 Up ID Copy Adjust Bkgd Off Auto Enhance Lev 1 Enhance Lev 2 Erase Lev 1 Erase Lev 4 C...

Page 37: ...ution Color Mode File Format Darkness Change Default USB Default Orientation Portrait Landscape Copies 1 999 Resolution Normal Best Trapping Off Normal Maximum Document Type Standard Photo Biz Graphic...

Page 38: ...series CLX 330xW seriesonly Paper Setup Paper Size Paper Type Margin Sound Volumea Key Sound Alarm Sound Speaker Ringer Report Configuration Supplies Info Demo Page Address Booka Fax Confirm a Fax Se...

Page 39: ...Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Wireless Wi Fi ON OFFb Wi Fi Directb WPS Settingb WLAN Settingc WLAN Defaultb WLAN Signal b Clear Sett...

Page 40: ...menus for some models 1 Select Menu button on the control panel 2 Press System Setup Machine Setup 3 Select the option you want then press OK Language change the language that is displayed on the cont...

Page 41: ...ected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determine the altitude where you are see Altitude...

Page 42: ...s machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 120 The use of inflammable media or fore...

Page 43: ...s or models Check your machine type see Front view on page 21 1 Pull out the paper tray see Tray overview on page 42 2 Open the paper cover 3 Press and unlatch the guide lock in the tray pull the tray...

Page 44: ...length guide and paper width guide For paper longer than Legal sized press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide Do...

Page 45: ...e the paper width guide and slide it to the edge of the paper stack without causing it to bend 7 Close the paper cover 8 Insert the paper tray 9 When you print a document set the paper type and size f...

Page 46: ...chine Open the paper cover and remove paper from the tray if necessary 2 If you want to change the size to Letter hold the lever at the back of the tray and rotate the lever clockwise 3 Squeeze the pa...

Page 47: ...n set the paper type from the Printing Preferences window Paper tab Paper Type see Opening printing preferences on page 57 When using special media we recommend you feed one sheet at a time see Print...

Page 48: ...n Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off du...

Page 49: ...nted paper reducing print quality 5 Setting the paper size and type After loading paper in the paper tray set the paper size and type using the control panel buttons The paper setting in the machine a...

Page 50: ...he Printing Preferences see Opening printing preferences on page 57 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once Make sure that...

Page 51: ...ink or correction fluid on the paper is completely dry before loading Do not load originals that include different sizes or weights of paper Do not load booklets pamphlets transparencies or documents...

Page 52: ...52 2 Menu Overview and Basic Setup 1 Lift and open the scanner lid 2 Place the original face down on the scanner glass Align it with the registration guide at the top left corner of the glass 3 Close...

Page 53: ...or magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may...

Page 54: ...u Overview and Basic Setup 3 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning...

Page 55: ...ollowing Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic...

Page 56: ...t job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can al...

Page 57: ...n but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Prin...

Page 58: ...ter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved T...

Page 59: ...o press OK to navigate to lower level menus for some models 1 Select Menu System Setup Machine Setup Eco Settings on the control panel 2 Select the option you want and press OK Default Mode Select thi...

Page 60: ...electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank pag...

Page 61: ...gs for each copy on page 61 4 Enter the number of copies using the arrow or number keypad if necessary 5 Press Start If you need to cancel the copying job during the operation press Stop Clear and the...

Page 62: ...areas of an image 1 CLX 330x series CLX 330xW series Make sure that the Scan to button s LED is off CLX 330xFN series CLX 330xFW series Select copy on the control panel 2 Select Menu Copy Feature Dark...

Page 63: ...xW series Make sure that the Scan to button s LED is off CLX 330xFN series CLX 330xFW series Select copy on the control panel 2 Select Menu Copy Feature Reduce Enlarge on the control panel 3 Select th...

Page 64: ...s to use this feature If the machine set to Eco mode this feature is not available Depending on the model the operating procedure may differ 1 Press ID Copy on the control panel 2 Place the front side...

Page 65: ...sic copying 65 2 Menu Overview and Basic Setup If you do not press the Start button only the front side will be copied If the original is larger than the printable area some portions may not be printe...

Page 66: ...lect scan Scan to PC Local PC on the control panel OR CLX 330x series CLX 330xW series Press Scan to Scan to PC Local PC on the control panel If you see Not Available message check the port connection...

Page 67: ...Micro filter 3 DSL modem Telephone line see Rear view on page 23 18 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear vi...

Page 68: ...age Sending a fax manually Perform the following to send a fax using On Hook Dial on the control panel If your machine is a handset model you can send a fax using the handset see Variety feature on pa...

Page 69: ...ature Multi Send on the control panel 5 Enter the number of the first receiving fax machine and press OK You can press speed dial numbers or select a group dial number using the Address book button 6...

Page 70: ...matrix printer Super Fine Originals containing extremely fine detail Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution For memory...

Page 71: ...B memory device Scan documents and save them on a USB memory device Print data stored on a USB memory device Restore backup files to the machine s memory Format the USB memory device Check the availab...

Page 72: ...or details about these features see the user s guide of the USB memory device 24 Scanning to a USB memory device Accessing menus may differ from model to model see Accessing the menu on page 34 It may...

Page 73: ...ch the image is to be saved If you select JPEG in this option you cannot select Mono in Color Mode Darkness Sets the brightness level to scan an original 3 Select the desired status you want and press...

Page 74: ...print another job and repeat from step 2 Otherwise press the left right arrow to select No and press OK 7 Press Stop Clear to return to ready mode 26 Managing USB memory You can delete image files st...

Page 75: ...e Format and press OK 3 Select Yes 4 Press Stop Clear to return to ready mode Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents 1 Inser...

Page 76: ...ring supplies and accessories 77 Available supplies 78 Available maintenance parts 79 Storing the toner cartridge 80 Redistributing toner 81 Replacing the toner cartridge 83 Replacing the waste toner...

Page 77: ...to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purcha...

Page 78: ...t guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty Type Ave...

Page 79: ...pose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Average yielda a It will be affecte...

Page 80: ...not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperatu...

Page 81: ...ibuting the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Illustrations on this user s guide may differ fr...

Page 82: ...Redistributing toner 82 3 Maintenance...

Page 83: ...sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothin...

Page 84: ...Replacing the toner cartridge 84 3 Maintenance...

Page 85: ...mation about installing the waste toner container refer to the waste toner container installation guide included on the package Toner particles can be released inside the machine but it does not mean...

Page 86: ...Replacing the waste toner container 86 3 Maintenance...

Page 87: ...ting Don t use sharp objects such as a knife or scissors to open the imaging unit package You could damage the surface of the imaging unit Be careful not to scratch the surface of the imaging unit To...

Page 88: ...Replacing the imaging unit 88 3 Maintenance...

Page 89: ...vigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Life on the control panel 2 Select the option you want and press OK Total Displays the total number of pages...

Page 90: ...he machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings s...

Page 91: ...ining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth o...

Page 92: ...to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzen...

Page 93: ...Cleaning the machine 93 3 Maintenance 1 2 1 2...

Page 94: ...your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your mach...

Page 95: ...ng the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine...

Page 96: ...ay messages 109 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If...

Page 97: ...uidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 42 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before...

Page 98: ...n an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use t...

Page 99: ...front of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be a...

Page 100: ...nside of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be av...

Page 101: ...Clearing original document jams 101 4 Troubleshooting...

Page 102: ...e may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see F...

Page 103: ...per pull the jammed paper out slowly and gently 4 In tray Click this link to open an animation about clearing a jam Illustrations on this user s guide may differ from your machine depending on its opt...

Page 104: ...Clearing paper jams 104 4 Troubleshooting...

Page 105: ...this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on it...

Page 106: ...s link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its o...

Page 107: ...is on line and can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Sma...

Page 108: ...e Off Eco mode is off Scan to Green On Eco mode is on The default setting of Eco mode is 2 up and toner save Off Eco mode is off a Estimated cartridge life means the expected or estimated toner cartri...

Page 109: ...the error number tray type indicates the tray number media type indicates the media type media size indicates the media size color indicates the color of toner 7 Paper Jam related messages Message Me...

Page 110: ...mporarily increase the printing quality by redistributing the toner see Redistributing toner on page 81 Replace toner Replace new cartridge The indicated toner cartridge has almost reached its estimat...

Page 111: ...l not be covered under the machine warranty a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant...

Page 112: ...1 Wireless Network Error Wireless module is not installed Reboot the power and try the printing job again If the problem persists please call for service BOOTP problem Auto IP Run DHCP problem Auto IP...

Page 113: ...icated toner cartridge is installed improperly ortheconnector is polluted Reinstall the Samsung genuine toner cartridge two or three times to confirm it is seated properly Or clean the connector Ifthe...

Page 114: ...w one Contact the service representatives Transfer Belt Error The transfer belt cannot be controlled Reboot thepowerandtry the printing job again If the problem persists please call for service Messag...

Page 115: ...resentatives Replace with new imaging unit The life of the imaging unit will be expired Install imaging unit The imaging unit is not installed Error error number Door open close The imaging unit is in...

Page 116: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 117 Regulatory information 127 Copyright 140...

Page 117: ...es in information Items Description Dimension Width x Length x Height CLX 330x series CLX 330xW series 406 x 362 x 288 6 mm 16 x 14 3 x 11 4 inches CLX 330xFN series CLX 330xFW series 406 x 362 x 333...

Page 118: ...e Scanner glass Less than 52 dB A Document feeder Less than 53 dB A Scan mode Scanner glass Less than 51 dB A Document feeder Less than 51 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage pack...

Page 119: ...SPW B4319S a Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b China only If the equipment s noise is louder than 63 db A the equipment should...

Page 120: ...mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5...

Page 121: ...tion 120 to 150 g m2 32 to 40 lbs bond 5 sheets Card stock Letter Legal Oficio USFolio A4 JISB5 ISO B5 Executive A5 Postcard 4x6 Refer to the Plain paper section 121 to 163 g m2 32 to 43 lbs bond 5 sh...

Page 122: ...hes 60 to 120 g m2 16 to 32 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b The smoothness of...

Page 123: ...tium III 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium I...

Page 124: ...e Mac OS X 10 4 Intel processors PowerPC G4 G5 128 MB for a powerPC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB...

Page 125: ...4 bit SuSE Linux 10 1 32 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit SuSE Linux Enterpr...

Page 126: ...s Network interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows Server 2008 R2 Various Linux OS M...

Page 127: ...zardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition W...

Page 128: ...When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on...

Page 129: ...charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste dis...

Page 130: ...digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses...

Page 131: ...cation devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system This section is only applicable if these devices are present Refer to the system label to verify the p...

Page 132: ...frequency exposure limit of 1m W cm2 may be exceeded at distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device...

Page 133: ...operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68 If such changes can be reasonab...

Page 134: ...on the same phone line as your machine you may experience transmission and reception problems with all the equipment It is recommended that no other equipment except for a regular telephone share the...

Page 135: ...use in the plug adaptor or at the distribution board 24 Declaration of conformity European countries Approvals and Certifications January 1 1995 Council Directive 2006 95 EC Approximation of the laws...

Page 136: ...document EG 201 121 which contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the re...

Page 137: ...own at this time Because the wireless devices which may be embedded into your printer emit less energy than is allowed in radio frequency safety standards and recommendations manufacturer believes the...

Page 138: ...vices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restricti...

Page 139: ...Regulatory information 139 5 Appendix 27 China only...

Page 140: ...s of Microsoft Corporation Microsoft Internet Explorer Excel Word PowerPoint and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countrie...

Page 141: ...de provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC Thi...

Page 142: ...g driver over the network 154 IPv6 configuration 159 Wireless network setup 162 Samsung Mobile Print 195 AirPrint 196 Google Cloud Print 198 3 Useful Setting Menus Before you begin reading a chapter 2...

Page 143: ...sung Easy Printer Manager 265 Using Samsung Easy Document Creator 268 Using Samsung Printer Status 269 Using the Linux Unified Driver Configurator 271 6 Troubleshooting Paper feeding problems 275 Powe...

Page 144: ...machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 154 Installation for Mac 145...

Page 145: ...cense agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choo...

Page 146: ...the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click O...

Page 147: ...oftware If you are not a super user ask your system administrator 3 From the Samsung website download the Unified Linux Driver package to your computer 4 Right click the Unified Linux Driver package a...

Page 148: ...Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your...

Page 149: ...ne and software Useful network programs 150 Wired network setup 151 Installing driver over the network 154 IPv6 configuration 159 Wireless network setup 162 Samsung Mobile Print 195 AirPrint 196 Googl...

Page 150: ...nt to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine manage...

Page 151: ...rk interface it will not be able to use this feature see Rear view on page 23 TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In m...

Page 152: ...mple 00 15 99 29 51 A8 becomes 0015992951A8 8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configu...

Page 153: ...on report on page 151 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 14 Click Apply and then click OK The machine will automatically print the Network Configuration...

Page 154: ...etting IP address on page 151 2 Insert the supplied software CD into your CD ROM drive 3 Review and accept the installation agreements in the installation window Then click Next 4 Select Network conne...

Page 155: ...ame With this parameter you can add printer instances as your wishes Command line Definition Description nd or ND Commands not to set the installed driver as a default machine driver It indicates inst...

Page 156: ...staller folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue d or D Uninstalls all device drivers and applications from your system This command will remove all...

Page 157: ...your printer and add it to your printer list 12 Click IP and select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input field 14 Enter the queue name in the Queue in...

Page 158: ...the cdroot autorun 5 The Samsung installer window opens Click Next 6 The add printer wizard window opens Click Next 7 Select network printer and click Search button 8 The machine s IP address and mod...

Page 159: ...lf configured local IPv6 address Address starts with FE80 Stateless Address Automatically configured IPv6 address by a network router Stateful Address IPv6 address configured by a DHCPv6 server Manual...

Page 160: ...Service Activating IPv6 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 If i...

Page 161: ...IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration...

Page 162: ...computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security...

Page 163: ...ng method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 169 Windowsuser see Access point withoutaUSBcable recommended on page 173 Mac us...

Page 164: ...If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user s guide for passwo...

Page 165: ...machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the...

Page 166: ...nnection process the AP s SSID information appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Conn...

Page 167: ...st be printed see Printing a network configuration report on page 151 Inreadymode Pressthe Cancel orStop Clear buttonformorethan five seconds on the control panel The machine without the Cancel or Sto...

Page 168: ...work connection when the machine is connecting to the wireless network press and release the Cancel or Stop Clear or Power Wakeup button on the control panel You need to wait 2 minutes to re connect t...

Page 169: ...button on the control panel 2 Press Network Wireless WLAN Settings 3 Press the OK to select the setup method you want Wizard recommended In this mode the setup is automatic The machine will display a...

Page 170: ...rams Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK 4 Review and accept the installation agreements in the installation window Then click Next...

Page 171: ...t an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a prop...

Page 172: ...ick Next If not click just Next Wi Fi Direct option appears on the screen only if your printer supports this feature Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting u...

Page 173: ...the wireless network the machine uses PC s wireless LAN You might not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert...

Page 174: ...Next 5 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my pr...

Page 175: ...button from the control panel within 2 minutes 7 When the wireless network set up is completed click Next 8 Follow the instructions in the installation window Ad hoc via USB cable If you do not have a...

Page 176: ...Setup exe replacing X with the letter which represents your CD ROM drive and click OK 3 Review and accept the installation agreements in the installation window Then click Next 4 Select Wireless netwo...

Page 177: ...s network using a 64 bit or 128 bit WEP encryption key 7 The window showing the wireless network setting appears Check the settings and click Next Before entering the IP address for the machine you mu...

Page 178: ...download from the Samsung website to install the printer software http www samsung com find your product Support or Downloads 1 Make sure that the machine is connected to your computer and powered on...

Page 179: ...work Connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a USB cable and click Next If t...

Page 180: ...of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network...

Page 181: ...pport or Downloads 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on you...

Page 182: ...nected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a direct wireless connection and click...

Page 183: ...access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions Items to prepare Network connected computer...

Page 184: ...the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license ag...

Page 185: ...ork using a 64 bit or 128 bit WEP encryption key 12 The window showing the wireless network settings appears Check the settings and click Next Before entering the IP address for the machine you must k...

Page 186: ...tallation for Mac on page 145 17 Using a network cable Machines that do not support the network interface will not be able to use this feature see Rear view on page 23 Your machine is a network compat...

Page 187: ...access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru We...

Page 188: ...ly with each other in a peer to peer environment Infrastructure Allows wireless devices to communicate with each other through an access point If your network s Operation Mode is Infrastructure select...

Page 189: ...0 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wireless Custom You can also turn the Wi Fi network on off 19 Setting the Wi Fi Direct for mobile printing Wi Fi Direct is...

Page 190: ...s 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network...

Page 191: ...nter s LED will blink Press the WPS button on the printer and it will be connected to your mobile device If your mobile device does not support WPS you need to enter the Network Key of a printer inste...

Page 192: ...address and the printer port s IP address How to compare 1 Print the network information report of your printer and then check the IP address see Printing a network configuration report on page 151 2...

Page 193: ...rk communication Check whether firewall software V3 or Norton is blocking the communication If the computer and the machine are connected on the same network and it cannot be found when searching fire...

Page 194: ...ireless network The machine is located away from obstacles that could block the wireless signal Remove any large metal objects between the access point or wireless router and the machine Make sure the...

Page 195: ...imply install the Samsung Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsun...

Page 196: ...ternet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example 3 Click Login in the upper right of the SyncThru Web Service website 4 If it s your first ti...

Page 197: ...your email photo web page or document you want to print 2 Touch the action icon 3 Select your printer driver name and option menu to set up 4 Touch Print button Print it out Cancelling print job To ca...

Page 198: ...wser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Click Login in the uppe...

Page 199: ...steps are an example of using the Google Docs app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the applica...

Page 200: ...chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 201 Print 202 Copy 203 Fax 206 Scan 210 System...

Page 201: ...s for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear...

Page 202: ...nt of color channels in color printing mode Also black text will be overprinted on other colors Document Type Improves the printing quality by selecting the document type for the current printing job...

Page 203: ...e size of a copied image see Reduced or enlarged copy on page 63 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that...

Page 204: ...the lower half without reducing the size of the original This feature is helpful for copying a small sized item such as business card Adjust Bkgd Prints an image without its background This copy featu...

Page 205: ...Change Default Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 62 Change Default Original Typ...

Page 206: ...x see Resolution on page 70 Original Size Sets the image size Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 69 You cannot send a color fax using th...

Page 207: ...ved fax on page 250 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 251 Item Description Item Description Redial Times Sets the number of redia...

Page 208: ...om an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction Automa...

Page 209: ...ts the value or setting to the printer s out of box state Auto Report Sets the machine to print a report with detailed information about the previous 50 communication operations including time and dat...

Page 210: ...30xFW series Press scan on the control panel Item Description USB Feature Sets scan destination to a USB You scan the originals and save the scanned image to a USB device USB Feature Original Size Set...

Page 211: ...tions In scan mode press Menu Scan Setup on the control panel CLX 330x series CLX 330xW series When the Scan to button s LED is on the machine is in scan mode CLX 330xFN series CLX 330xFW series Press...

Page 212: ...Sets the language of the text that appears on the control panel display Power Save Sets how long the machine waits before going to power save mode When the machine does not receive data for an extend...

Page 213: ...s print quality according to the humidity in the environment Item Description Auto Continue Determine whether or not the machine continues printing when it detects the paper does not match the paper s...

Page 214: ...d enables eco friendly printing Default Mode Select whether to turn the Eco mode on or off Onforce On Forced SetstheEcomodeon with password If a user wants to turn the Eco mode on off the user needs t...

Page 215: ...ds when an error occurs or fax communication ends Speaker Turns on or off the sounds from the telephone line through the speaker such as a dial tone or a fax tone With this option set to Comm which me...

Page 216: ...including the fax number the number of pages the elapsed time of the job the communication mode and the communication results for fax job Youcan set up your machine to automatically print a transmiss...

Page 217: ...ws you to adjust the color setting such as contrast level color registration color density etc Custom Color adjusts contrast color by color Default optimizes colors automatically Print Density allows...

Page 218: ...peed Configure the network transmission speed Wireless Selects this option to use the wireless network Clear Setting Reverts the network settings to the default values Reboot required Network Conf Thi...

Page 219: ...P SSDP protocol Turn the power off and on after you change this option MDNS You have to enable this option to use MDNS Multicast Domain Name System protocol SetIP You have to enable this option to use...

Page 220: ...s Altitude adjustment 221 Entering various characters 222 Setting up the fax address book 223 Printing features 226 Scan features 238 Fax features 248 The procedures in this chapter are mainly based o...

Page 221: ...m 6 561 ft High2 2 000 m 6 561 ft 3 000 m 9 842 ft High3 3 000 m 9 842 ft 4 000 m 13 123 ft You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and...

Page 222: ...and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 222 You can enter a space by pressing 1 twice To delete the last digit or character press the left right...

Page 223: ...OK 5 Press the Cancel or Stop Clear button to return to ready mode 4 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at whi...

Page 224: ...5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Cancel or Stop Clear t...

Page 225: ...Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you...

Page 226: ...4 Select Printing Preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change t...

Page 227: ...amsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type...

Page 228: ...may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button...

Page 229: ...ether Booklet Printing Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet This option is availabl...

Page 230: ...first After that a message appears on your computer Skip Blank Pages feature does not work when you select the duplex option None Disables this feature Long Edge This option is the conventional layou...

Page 231: ...view window Watermark Editing a watermark a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down li...

Page 232: ...se a page overlay you must create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a...

Page 233: ...erlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing a...

Page 234: ...nt Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer proper...

Page 235: ...calendars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the ot...

Page 236: ...eral Changes the paper size the paper type and the orientation of the documents It enables the duplex feature adds start and end banners and changes the number of pages per sheet Automatic manual dupl...

Page 237: ...the Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list and click Properties 3 The Printer Properties window appears The fol...

Page 238: ...rk The following methodoloqies can be used for scanning your documents Scan to PC Scan the originals from the control panel Then the scanned data will be stored in the connected computers My Documents...

Page 239: ...Save OK 17 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on page 23 Make sure the printer driver...

Page 240: ...omputer supports the WSD Web Service for Device feature To use the WSD feature you need to install the WSD printer driver on your computer For Windows 7 you can install the WSD driver by Control Panel...

Page 241: ...an Scan to WSD on the control panel If you see Not Available message check the port connection Or check the printer driver for WSD is correctly installed 4 Select your computer name from WSD PC List 5...

Page 242: ...Click Start Control Panel Hardware and Sound Devices and Printers 4 Right click on device driver icon in Printers and Faxes Start Scan 5 New Scan application appears 6 Choose your scanning preference...

Page 243: ...ol to make multiple selection areas 22 Scanning with Samsung Scan Assistant You need to download Samsung Scan Assistant software from the Samsung website to install the printer software http www samsu...

Page 244: ...problem continues refer to the Image Capture s help 4 Select the option you want 5 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version I...

Page 245: ...r device below SHARED 5 Set the scan options on this program 6 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version Image Capture operates...

Page 246: ...eder see Loading originals on page 51 7 From the Scanner Properties window click Preview 8 The document is scanned and the image preview appears in the Preview Pane 9 Drag the pointer to set the image...

Page 247: ...Scan features 247 4 Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image...

Page 248: ...up Sending on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 26 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax...

Page 249: ...On on the control panel You can send a fax from your computer without going to the machine To send a fax from your computer the Samsung Network PC Fax program must be installed This program will be i...

Page 250: ...s Once you entered a group dial number you cannot enter another group dial numbers anymore 8 Enter the job name and the time If you set a time earlier than the current time the fax will be sent at tha...

Page 251: ...ons The original is scanned into memory and immediately transmitted when the current operation is finished 1 Place a single document face down on the document glass or load the documents face up into...

Page 252: ...urn to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 32 Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by...

Page 253: ...fax set prints information for the received fax Notify me when complete Set to show the popup window to notify receiving a fax Openwithdefaultapplication After receiving the fax open it with default a...

Page 254: ...ing Start when you hear a fax tone 36 Receiving in Answering Machine Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a...

Page 255: ...erent telephone numbers This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the...

Page 256: ...four digit password and press OK 3 The machine prints all of the faxes stored in memory 40 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while you are mak...

Page 257: ...your machine Easy Capture Manager 258 Samsung Easy Color Manager 259 Samsung AnyWeb Print 260 Easy Eco Driver 261 Using SyncThru Web Service 262 Using Samsung Easy Printer Manager 265 Using Samsung Ea...

Page 258: ...le depending on model or optional goods see Software on page 8 Available for Windows OS users only see Software on page 8 Capture your screen and launch Easy Capture Manager by simply pressing the Pri...

Page 259: ...profile and can be used from the driver or from inside of the machine This feature may not be available depending on model or optional goods see Software on page 8 Available for Windows and Mac OS us...

Page 260: ...8 Available for Windows and Mac OS users only see Software on page 8 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinar...

Page 261: ...dows OS users only How to use 1 Open a document to print 2 Open printing preference window see Opening printing preferences on page 57 3 From the Favorites tab select Eco Printing Preview 4 A preview...

Page 262: ...xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you n...

Page 263: ...d by your machine and network You need to log in as an administrator to view this tab Machine Settings tab Sets options provided by your machine Network Settings tab Shows options for the network envi...

Page 264: ...ptions or models If so it is not applicable to your machine 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and pres...

Page 265: ...achine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is...

Page 266: ...ludes links for changing to the advanced settings preference help and about The button is used to change the user interface to the advanced settings user interface see Advanced settings user interface...

Page 267: ...eral scan and device settings Image tab Contains settings related to image altering Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable...

Page 268: ...eatures below Image Scanning Use for scanning single or mulitple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need...

Page 269: ...g Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status...

Page 270: ...t related settings 3 Order Supplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroc...

Page 271: ...ver Configurator icon will automatically be created on your desktop 7 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup M...

Page 272: ...l buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected ma...

Page 273: ...window you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews th...

Page 274: ...necting problems 276 Printing problems 277 Printing quality problems 281 Copying problems 289 Scanning problems 290 Faxing problems 291 Operating system problems 293 For errors that occur during the w...

Page 275: ...er does not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the...

Page 276: ...ems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity suppl...

Page 277: ...tall the toner cartridge see Replacing the toner cartridge on page 83 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 83 If a syst...

Page 278: ...ting preferences on page 57 Select the correct paper source See the printer driver help screen see Using help on page 58 A print job is extremely slow The job may be very complex Reduce the complexity...

Page 279: ...contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illu...

Page 280: ...aper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 57 The printed billing paper is curled The paper type setting does not match Change the printer op...

Page 281: ...o moist or rough If the entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of th...

Page 282: ...some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing pref...

Page 283: ...oblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry c...

Page 284: ...b too much moisture If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing...

Page 285: ...roperly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and qu...

Page 286: ...uts are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 91 Solid color or black pages The imaging unit may not be installed properly Remove the imaging u...

Page 287: ...within parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal...

Page 288: ...references click the Paper tab and set type to Thin see Opening printing preferences on page 57 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Yo...

Page 289: ...s face down on the scanner glass or face up in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tr...

Page 290: ...g sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data has been printed Graphics are sc...

Page 291: ...or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 79 Faxes ar...

Page 292: ...aper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store th...

Page 293: ...software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboo...

Page 294: ...may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during...

Page 295: ...ript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color M...

Page 296: ...n your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window...

Page 297: ...or report prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure t...

Page 298: ...the network 303 Installing the driver over the wireless network 305 Uninstalling the driver 307 Using Samsung Printer Experience 308 Accessing management tools 314 Installing accessories 315 Troubles...

Page 299: ...299 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS Start Screen Desktop Screen...

Page 300: ...rements Operating system Requirement recommended CPU RAM Free HDD Space Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB...

Page 301: ...not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com find your product Support or downloads 1 From the Start Screen 1 Make sur...

Page 302: ...oes not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this...

Page 303: ...ur product Support or downloads 3 From the Start Screen 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP addre...

Page 304: ...151 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the lett...

Page 305: ...rom the machine s control panel see Wireless network setup on page 162 5 From the Start Screen 1 After completing the wireless network connection you need to install a machine driver to print from an...

Page 306: ...ation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happ...

Page 307: ...ile unintstall from the desktop screen mode see From the Desktop Screen on page 307 If you want to uninstall Samsung s printer management tools from the Start screen right click the app Uninstall righ...

Page 308: ...oaded from the Windows Store if the machine is connected to a computer with an Internet connection 9 Understanding the Samsung Printer Experience To open the application From the Start screen select t...

Page 309: ...Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected...

Page 310: ...ss this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings...

Page 311: ...nting settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to se...

Page 312: ...from Windows 8 This section is for the users with multi functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning f...

Page 313: ...ws 8 User 6 Adjust the prescanned image with scanning operation functions such as rotate and mirror 7 Click Scan and save the image When you place the originals in the ADF or DADF Prescan is not avail...

Page 314: ...ool refer to Useful Management Tools on page 257 1 From the Charms select Search Apps 2 Find Samsung Printers 3 Under Samsung Printers you can see installed management tools 4 Click the management too...

Page 315: ...in Device Settings to use 1 From the Charms select Search Settings 2 Search for Devices and Printers 3 Right click on your printer icon and select Printer properties If Printer properties item has a...

Page 316: ...the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel...

Page 317: ...IN 8000 GSAM 8000 4726 www samsung com ae support English www samsung com ae_ar support Arabic BELARUS 810 800 500 55 500 www samsung com support BANGLADESH 09612300300 www samsung com in support BELG...

Page 318: ...com latin_en support English CROATIA 072 726 786 www samsung com hr support Cote D Ivoire 8000 0077 www samsung com africa_fr support Country Region Customer Care Center WebSite CYPRUS 80094000onlyfro...

Page 319: ...ruf www samsung com de support GEORGIA 0 800 555 555 www samsung com support Country Region Customer Care Center WebSite GHANA 0800 10077 0302 200077 www samsung com africa_en support GREECE 80111 SAM...

Page 320: ...22273 06 5777444 www samsung com levant support English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com support Country Region Customer Care Center WebSite KENYA 0800 545 545 ww...

Page 321: ...ca_en support NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min www samsung com nl support NEW ZEALAND 0800 726 786 www samsung com nz support Country Region Customer Care Center WebSite NICARAGUA 001 80...

Page 322: ...ung com pl support PORTUGAL 808 20 7267 www samsung com pt support Country Region Customer Care Center WebSite PUERTO RICO 1 800 682 3180 www samsung com latin support Spanish www samsung com latin_en...

Page 323: ...7864 SAMSUNG www samsung com se support SWITZERLAND 0800 726 78 64 0800 SAMSUNG www samsung com ch support German www samsung com ch_fr support French Country Region Customer Care Center WebSite SYRIA...

Page 324: ...amsung com us support UGANDA 0800 300 300 www samsung com support UKRAINE 0 800 502 000 www samsung com ua support Ukrainian www samsung com ua_ru support Russian URUGUAY 000 405 437 33 www samsung co...

Page 325: ...rks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachine...

Page 326: ...t typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on...

Page 327: ...uns back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for s...

Page 328: ...control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of pro...

Page 329: ...ly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology r...

Page 330: ...ce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It pr...

Page 331: ...ng functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmi...

Page 332: ...but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OS...

Page 333: ...eract with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data trans...

Page 334: ...dress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the In...

Page 335: ...USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transm...

Page 336: ...anced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection eas...

Page 337: ...9 E easy document creator 268 e book conversion 268 eco printing 59 entering character 222 error message 109 F favorites settings for printing 58 fax adding documents to a reserved fax 250 248 canceli...

Page 338: ...g paper in the tray1 43 special media 47 loading originals 51 M Mac common Mac problems 294 driver installation for network connected 156 145 146 printing 234 scanning 244 124 using SetIP 152 mac scan...

Page 339: ...er Mac 234 printing a document Windows 55 Mac 235 227 setting as a default machine 226 228 USB memory 73 printing a document Linux 236 Mac 234 printing feature 226 problem operating system problems 29...

Page 340: ...refilled 80 redistributing toner 81 83 storing 80 tray adjusting the width and length 42 changing the tray size 42 setting the paper size and type 49 troubleshooting 316 U understanding the status LED...

Page 341: ...Index 341 Index disconnectiong 166 PBC mode 166 PBC 167 wireless network network cable 186...