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6. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there
might be a reduction in print quality. See the table below to clear the problem.
Condition
Suggested solutions
Light or faded print
•
If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 83).
•
If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 20).
•
The paper may not meet paper specifications; for example, the paper may be too moist or rough.
•
If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
•
A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 91).
•
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
91). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
•
Change the printer option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set the paper type to
Recycled
(see
"Opening printing preferences" on page 57).
Summary of Contents for CLX-330x/330xW Series
Page 82: ...Redistributing toner 82 3 Maintenance ...
Page 84: ...Replacing the toner cartridge 84 3 Maintenance ...
Page 86: ...Replacing the waste toner container 86 3 Maintenance ...
Page 88: ...Replacing the imaging unit 88 3 Maintenance ...
Page 93: ...Cleaning the machine 93 3 Maintenance 1 2 1 2 ...
Page 102: ...Clearing original document jams 102 4 Troubleshooting ...
Page 105: ...Clearing paper jams 105 4 Troubleshooting ...
Page 109: ...Clearing paper jams 109 4 Troubleshooting ...
Page 126: ...Specifications 126 5 Appendix Free HDD space 1 GB 2 GB Items Requirements ...
Page 140: ...Regulatory information 140 5 Appendix 27 China only ...