4. Troubleshooting
► Error Code
A1–5211
A1–5212
A1–5213
► Error message
Motor Failure: #A1-5211. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
► Symptom
Yellow toner is not supplied normally.
► Troubleshooting method
•
A1–5211 : Yellow toner supply motor is not operational but toner is supplied.
•
A1–5212 : Yellow toner supply motor does not operate.
•
A1–5213 : Yellow toner supply is stopped during operation.
1) Open the front cover. If the yellow toner pipe is blocked, open it.
2) Turn the machine off then on. If the error persists, check the following steps.
3) Enter SVC mode. Select the yellow toner supply motor test.
(
Diagnostics > Engine Diagnostics > Engine Test Routines
)
•
111-0000 : Toner Dispense Motor Yellow
4) If the motor is not operational,
a) Remove the rear cover after removing 7 screws.
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