Warranty Information 138
Section 15: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants to the original purchaser ("Purchaser")
that SAMSUNG's phones and accessories ("Products") are free from defects in material and workmanship under
normal use and service for the period commencing upon the date of purchase and continuing for the following
specified period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty
does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage,
exposure to moisture or dampness, neglect, unusual physical, electrical or electromechanical stress, or defects in appearance,
cosmetic, decorative or structural items, including framing, and any non-operative parts unless caused by SAMSUNG; (b)
defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (c) equipment
that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (d) any plastic
surfaces or other externally exposed parts that are scratched or damaged due to normal use; (e) malfunctions resulting from the
use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (f) defects or damage from improper testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (g) defects or damage from external causes such as collision with an
object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake, or from exposure to weather conditions, or battery
leakage, theft, blown fuse, or improper use of any electrical source; (h) defects or damage caused by cellular signal reception or
transmission, or viruses or other software problems introduced into the Product; (j) any other acts which are not the fault of
SAMSUNG; or (i) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the
Phone
1 Year
Batteries
1 Year
Leather Case
90 Days
Holster
90 Days
Other Phone Accessories
1 Year