background image

18  English

W

arr
anty and servic

e

Warranty and service

What should I do if, after the cooking zones have been switched off, residual 
warmth is not indicated in the display?

Check for the following possibility:

• 

The cooking zone was only briefly used and therefore did not become hot 
enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

• 

The control panel is partially covered by a damp cloth or liquid.

• 

The child safety lock is on.

What should I do if the     display is illuminated?

Check for the following:

• 

The control panel is partially covered by a damp cloth or liquid. To reset, press 
the 

On/Off

   button.

What does it mean when the burner does not glow red?

• 

The selected temperature of the cooking zone is maintained by a sensor 
that cycles the zone on and off, so the surface cooking area will not always 
glow red. If you select a low heat setting, the heat will cycle on and off more 
frequently than at higher settings. The heat also cycles on and off at the 
highest setting.

Warranty and service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help 
of the following instructions. Do not attempt any further repairs if the following 
instructions do not help in each specific case.

WARNING

Repairs to the appliance are to be performed only by a qualified service technician. 
Improperly effected repairs may result in considerable risk to the user. If your 
appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

• 

The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of 
times, call an authorised electrician.

• 

The appliance is properly switched on.

• 

The control indicators in the control panel are illuminated.

• 

The cooking zone is switched on.

• 

The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

• 

A period of more than 10 seconds has elapsed between when the 

On/Off

 

 button was actuated and the desired cooking zone switches on (see the 

section 

Switching the appliance on

 on page 

12

).

• 

The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for   the residual warmth indicator 
suddenly disappears?

This could be a result of one of two possibilities:

• 

The 

On/Off

   button was accidentally actuated.

• 

The control panel is partially covered by a damp cloth or liquid.

CTR432NB02_XSP_DG68-00315C-00_EN.indd   18

2017-07-24     6:00:36

Summary of Contents for CTR432NB02

Page 1: ...Ceramic Glass Hob User manual CTR432NB02 CTR432NB02_XSP_DG68 00315C 00_EN indd 1 2017 07 24 6 00 32...

Page 2: ...s of your appliance 10 Safety shutoff 10 Residual heat indicator 11 Hob use 11 Initial cleaning 11 Using suitable cookware 11 Using the touch buttons 12 Switching the appliance on 12 Temperature contr...

Page 3: ...e appliance to avoid the possibility of electric shock During use the appliance becomes hot Care should be taken to avoid touching heating elements inside the hob Using this manual Please take the tim...

Page 4: ...ause accidents The temperature of accessible surfaces may be high when the appliance is operating Keep the appliance and its cord out of reach of children less than 8 years Accessible parts may become...

Page 5: ...ing foods in fat or oil for example when cooking chips Turn the cooking zones off after use CAUTION Be sure the appliance is properly installed and grounded by a qualified technician The appliance sho...

Page 6: ...sposal sites is available from your local refuse department or council Always keep the control panels clean and dry Never place combustible items on the hob it may cause fire There is the risk of burn...

Page 7: ...the snap action springs must be bonded in place with a suitable artificial resin or mixed adhesive Ensure that the seal is correctly seated against the work surface without any gaps Additional silicon...

Page 8: ...uired in the case of requests for service and is no longer accessible after installation as it is on the original rating plate on the underside of the appliance Pay special attention to the minimum sp...

Page 9: ...heat indicator 04 Lock button 05 Timer setting buttons 06 Heat setting buttons 07 On Off button Parts and features Cooking zones 01 02 03 01 Single cooking zone 1790 W 183 mm 02 Single cooking zone 1...

Page 10: ...the indicated time has elapsed see the section FAQs and troubleshooting on page 18 The key features of your appliance Ceramic glass cooking surface The appliance has a ceramic glass cooking surface an...

Page 11: ...erve the manufacturer s instructions Other reasons why a cooking zone will switch itself off All cooking zones will immediately switch themselves off if liquid boils over and lands on the control pane...

Page 12: ...the desired function is activated Ensure that you are touching only one button when operating the appliance If your finger is too flat on the panel an adjacent button may be actuated as well Switching...

Page 13: ...itch off the appliance use the On Off button Touch the On Off button NOTE After switching off a single cooking zone or the entire cooking surface the presence of residual heat will be indicated in the...

Page 14: ...touch the Timer button and then change the setting using the Timer setting buttons or Timer There are two ways to use the timer Using the timer as a safety shutoff If a speci c time is set for a cook...

Page 15: ...ing of small amounts of vegetables boiling rice and milk dishes 2 1 Melting Melting butter dissolving gelatine melting chocolate NOTE The heat settings indicated in the table above are provided only a...

Page 16: ...grill or oven sprays scouring pads or abrasive pan cleaners NOTE Clean the ceramic glass surface after each use when it is still warm to the touch This will prevent spillage from becoming burnt onto...

Page 17: ...ooking zone and melts it should be cleaned off immediately with a kitchen scraper while it is still hot If allowed to cool it may damage the surface when removed Keep all items and materials that coul...

Page 18: ...lp of the following instructions Do not attempt any further repairs if the following instructions do not help in each specific case WARNING Repairs to the appliance are to be performed only by a quali...

Page 19: ...easier to decide if a customer service visit is necessary Please take note of the following information What form does the problem take Under what circumstances does the problem occur When calling pl...

Page 20: ...om id support JAPAN 0120 363 905 www samsung com jp support MALAYSIA 1800 88 9999 603 77137477 Overseas contact www samsung com my support PHILIPPINES 1 800 10 726 7864 PLDT Toll Free 1 800 8 726 7864...

Reviews: