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troubleshooting

 

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pROblem

pOSSIble CAUSe

SOlUTION

Leaves an oily film on the 
dishes. The dishes are 
not clean enough.

The amount of detergent is incorrect. Supply the appropriate amount of 

automatic dishwasher detergent.

Too many dishes have been loaded.

Load only an appropriate number of 
dishes.

Dishes are loaded incorrectly.

Load your dishes as recommended 
(refer to the “Loading the top and 
bottom baskets” section).

The pressure of the supplied water is 
insufficient.

The proper pressure of the supplied 
water is 0.05 ~ 0.8 MPa.

Improper detergent is being used.

Use an automatic dishwasher 
detergent.

There is no rinse aid.

Check the dispenser and add rinse 
aid.

The water is too hard.

Add salt into the salt container.

Is too noisy.

Sound is generated when the 
dispenser cover is open. Sound is 
generated when the drain pump is 
operating at an early stage.

This is a normal operation.

The dishwasher is not level.

Ensure that the dishwasher is level.

There is a ‘chopping’ sound because 
a nozzle is bumping against the 
dishes.

Rearrange the dishes.

Leaves glasses with a 
dim polish.

The supplied water is soft and too 
much detergent is being supplied.

Underload the dishwasher and use a 
rinse aid to minimize this.

Leaves black or gray 
marks on the dishes.

Aluminum dishes have been loaded.

Remove the marks on the dishes 
using a low sensitivity cleaner.

Leaves a yellow or brown 
film on the inside of the 
dishwasher.

This occurs from coffee and tea 
soils.

Remove the soils using a spot 
cleaner.

Does not have any lamps 
lit.

The power is not connected.

Connect the power cord.

Does not have a 
smoothly rotating spray 
arm.

The nozzle hole is clogged with food 
particles.

Clean the nozzle hole.

has a bent top basket 
after loading dishes.

The dishes are not loaded properly.

Load your dishes as recommended 
(refer to the “Loading the top and 
bottom baskets” section).

05 
tr

oubleshooting

UserManual-DMS400TH_EN.indd   29

1/27/2012   5:10:16 PM

Summary of Contents for D151W

Page 1: ...ilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com global register DMS400TH DMS600TI D151W D151STS AAA Class UserManual DMS400TH_EN indd 1 1 27 2012 5 09 49 PM ...

Page 2: ...ions of the control panel instructions on how to use the dishwasher and tips for making the most of its state of the art features and technologies The cycle chart in the Program overview section offers an overview of the different cycles and the Troubleshooting section tells you what to do if something goes wrong Condensing dry technology Saves energy by drying the dishes using the remaining heat ...

Page 3: ...fety precautions Do NOT attempt Do NOT disassemble Do NOT touch Follow directions explicity Unplug the power plug from the wall socket Make sure the machine is grounded to prevent electric shock Call the service center for help WARNING When using the dishwasher follow basic precautions including the following Read all instructions before using the dishwasher As with any equipment using electricity...

Page 4: ...njury do not allow children to play in or on the dishwasher To reduce the risk of fire or explosion Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the dishwasher turn on all hot water faucets and let the water flow from each fo...

Page 5: ...s offices and other working environments farm houses by clients in hotels motels and other residential type environments bed and breakfast type environments The power plug must be accessible after the installation After the dishwasher is installed check that the drain hose is properly connected and that there is no leakage from the hose connectors If the drain hose is loose it may cause property d...

Page 6: ...ension cord When preparing for installation ensure that your power supply offers An individual circuit serving only your dishwasher Your dishwasher must be grounded If your dishwasher malfunctions or breaks down grounding will reduce the risk of electric shock by providing a path of least resistance for the electric current Never connect the ground wire to plastic plumbing lines gas lines or hot w...

Page 7: ...se instructions can result in death fire or electric shock Electrically ground the dishwasher Do not use an extension cord Do not install the dishwasher in front of the power outlet When the power cord needs to be replaced please call a Samsung Service technician Connecting the aqua stop WARNING The aqua stop must not be bent crushed or entangled when being connected Connect the threaded hose fitt...

Page 8: ...top and bottom baskets 22 Using the cutlery basket 23 Using the detergent rinse aid dispenser programs 25 25 Program overview cleaning and maintaining your dishwasher 26 26 Cleaning the exterior 26 Cleaning the interior 26 Cleaning the nozzles 27 Cleaning the filter 27 Storing your dishwasher troubleshooting 28 28 Check these points if your dishwasher 30 Information codes appendix 31 31 Detailed p...

Page 9: ...stallation If you are going to install it yourself make sure to read through the installation guide and follow the directions inside After unpacking your dishwasher keep the packaging out of the reach of children to ensure their safety Checking parts Refer to the Detailed part names and images section When your dishwasher has been unpacked make sure you ve received all the parts shown below If you...

Page 10: ...ose Power cord Aqua stop Top basket Upper spray arm Top spray arm Invisible Lower spray arm Cutlery basket Salt container Bottom basket Filter Detergent rinse aid dispensers Vapor vent cover Latch Top Shelf Door handle Control panel UserManual DMS400TH_EN indd 10 1 27 2012 5 09 55 PM ...

Page 11: ...ose Power cord Aqua stop Top basket Upper spray arm Top spray arm Invisible Lower spray arm Cutlery basket Salt container Bottom basket Filter Detergent rinse aid dispensers Vapor vent cover Latch Top Shelf Door handle Control panel UserManual DMS400TH_EN indd 11 1 27 2012 5 10 01 PM ...

Page 12: ...he height If the ground surface is too uneven please contact a qualified service technician Higher Leveler Lower Higher Leveler Lower Freestanding type Built in type Power source This product operates on a 220 V 60 Hz power source setting up your dishwasher STS 4 x 30 UserManual DMS400TH_EN indd 12 1 27 2012 5 10 02 PM ...

Page 13: ...igher than 80 cm dirty water may flow back or a significant amount of dirty water may remain inside the dishwasher 2 If you are sharing one drain pipe for the draining both the dishwasher and the sink connect the drain hose of the dishwasher to the Y adapter as shown in the figure below Do not install the Y adapter higher than 80 cm from the ground This may result in dirty water flowing back or a ...

Page 14: ...r changes each time the button is pressed The delay start time can be adjusted from 1 hour to 24 hours 4 in 1 If you want to use multi functional detergent such as 2 in 1 3 in 1 and 4 in 1 detergent select a program and then press this button The 4 in 1 function is only available when selecting the Normal Eco Pots Pans Crystal and Quick programs Though the Rinse Refill indicator is lit while the 4...

Page 15: ...uring an operation If you want to change the program after starting an operation open the door and press the Start Reset button for 3 seconds to reset the selected program Then change the program As this dishwasher is a built in model you cannot use any buttons while the door is closed To use any of the buttons first open the door Each time you press the PLUS button the indicator icon will flash i...

Page 16: ...prove the cleaning efficiency keep dishes soaked in water before washing the dishes Display 1 When Delay Start or Child Lock are selected the respective indicators are lit 2 When Rinse Refill remains lit there is no rinse aid in the dispenser and you should refill the rinse aid dispenser 3 When Salt Refill remains lit there is no salt in the salt container and you should refill the salt container ...

Page 17: ...oftening problem Using special salt Prior to using the dishwasher for the first time When the Salt Refill indicator on the control panel is lit Fill the container with special salt using the funnel The capacity of the container is approx 1kg depending on the grain size Do not overfill the salt container After filling the container with special salt pour water into the salt container If the Salt Re...

Page 18: ...ot fill the salt container with any another type of salt or dishwasher detergent as this would irreparably damage the salt container If you are not going to wash your dishes immediately you should run the Prewash program This will clean any salt that has run out of the container and any salt that has been spilt Depending on the size of the salt grains it can take several hours for the salt to diss...

Page 19: ...ive different levels according to the size and shape of the dishes To adjust the angles see the illustrations below In the bottom basket the plate support can be folded to make room for large items such as pots and pans In the top basket the plate support can also be folded 02 using your dishwasher Movable tines PULL PUSH UserManual DMS400TH_EN indd 19 1 27 2012 5 10 05 PM ...

Page 20: ...d Handling the top and bottom baskets See the illustrations below for handling the top and bottom baskets Please do not pull out the top and bottom baskets at the same time when both baskets are filled with dishes Gently lift up the bottom basket and pull it out of the door Then draw out the top basket to the end of the guide rail You can adjust the height of the top basket according to the overal...

Page 21: ...Cups Saucers Tea b Glasses Milk c Dinner plates large serving bowls Minced meat d Dessert dishes small serving bowls dishes Spinach e Soup bowls Oat flake f Dinner plates dessert dishes Egg g Oval platters Margarine Using the glass support You can load cups or glasses into the glass support This is also very convenient for washing wine glasses You can place wine glasses onto the pegs of the glass ...

Page 22: ...oration DO NOT let any item extend through the bottom 1 Soup spoon 2 Fork 3 Knife 4 Tea spoon 5 Dessert spoon 6 Serving fork 7 Serving spoon 8 Gravy ladle The cutlery basket can be used with the cover either open or removed Refer to the illustrations below to remove the cover Take care not to break the plastic latch using your dishwasher REMOVE PUSH UserManual DMS400TH_EN indd 22 1 27 2012 5 10 10...

Page 23: ...s the foam can interfere with the proper operation The detergent used is a special dishwasher detergent and like all household chemicals should be treated as toxic and kept out of the reach of children Clean any detergent or substance on the sealing part of the cover as the cover may become stuck Using the multi functional tablet detergent If you wish to use the multi functional tablet detergents ...

Page 24: ...just the amount of rinse aid released during the rinse operation You can adjust the amount over six levels 1 6 The greater the number the larger the amount of rinse aid released The factory default is 6 When the rinse dispenser is filled it is good for about 40 washes If you feel uncomfortable adjusting the leveler using a couple of coins will make your adjustments easier 4 Close the cover Turn th...

Page 25: ...40 ºC 1st Rinse End 1st Rinse 1st Rinse 1st Rinse 1st Rinse Main Rinse 50 ºC 2nd Rinse Main Rinse 63 ºC 2nd Rinse Main Rinse 55 ºC End Main Rinse 70 ºC Dry Main Rinse 75 ºC Dry Keep Dry Dry End Dry End End Keep Dry End Keep Dry Keep Dry Keep Dry The wash time may vary depending on the added steps The wash time may vary depending on the water pressure draining conditions and the temperature of the ...

Page 26: ...recommend running the dishwasher periodically using a Quick or Rinse Dry program with the Sterilization option with an empty load after inserting dishwasher detergent This will keep your dishwasher clean If white spots and odor are still present in your dishwasher run the Quick program without loading dishes until it flushes then interrupt the cycle and add 200 g cup of white vinegar solution into...

Page 27: ...lters into the tub and turn the filter cap clockwise to fix it Storing your dishwasher If you need to store your dishwasher for an extended period of time first drain and disconnect it as your dishwasher may be damaged if water is left in the hoses and internal components before storing it After draining and disconnecting the dishwasher be sure to turn off the water supply valve and circuit breake...

Page 28: ...remaining after the program has finished The drain hose is folded or clogged Straighten the hose Has food particles remaining on dishes An inappropriate program has been selected Select a program according to the number and soil level of the dishes as directed in this manual The filter is contaminated Clean the filter No dishwashing detergent is being used Use a automatic dishwasher detergent The ...

Page 29: ...s is a normal operation The dishwasher is not level Ensure that the dishwasher is level There is a chopping sound because a nozzle is bumping against the dishes Rearrange the dishes Leaves glasses with a dim polish The supplied water is soft and too much detergent is being supplied Underload the dishwasher and use a rinse aid to minimize this Leaves black or gray marks on the dishes Aluminum dishe...

Page 30: ...ror Check the drain hose and the draining route Hot water supply Check the temperature of the water supply Function error Except F2 Before requesting service unplug the power supply and turn the water valve off A communications error between the display PCB and the main PCB Call the service center Switch error Restart the appliance Temperature sensor problem Before requesting service unplug the po...

Page 31: ...ages 06 appendix Top basket Upper spray arm Top spray arm Invisible Lower spray arm Cutlery basket Salt container Bottom basket Filter Detergent rinse aid dispensers Vapor vent cover Latch Top shelf UserManual DMS400TH_EN indd 31 1 27 2012 5 10 21 PM ...

Page 32: ... Wash capacity 12 place setting Power 220 V 60 Hz Wash temperature Eco 45 C Wash type Rotating nozzle spray Rinse temperature Eco 63 C Dry type Condensation drying system for energy recycling Standard amount of used water Eco 13 2 ℓ Used water pressure 0 05 0 8 MPa Number of wash cycles Standard 6 cycles Dimensions Width Depth Height Built under Freestanding 598 647 815 mm Rated power usage Circul...

Page 33: ... water pressure 0 05 0 8 MPa Number of wash cycles Standard 6 cycles Dimensions Width Depth Height Built in Built under 598 647 815 mm Rated power usage Circulation pump 120 W Heater 1900 2100 W Weight Unpacked 47 kg Packed 56 kg Energy consumption of off mode 0 55 W Energy consumption of left on mode 10 W 06 appendix 605 mm minimum 600 mm minimum 820 mm minimum Reference drawing for the installat...

Page 34: ...serve the environment we live in Declaration of conformity This product complies with the requirements of the directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC Technical specification Manufacturer s trademark SAMSUNG Manufacturer Model DMS400TH DMS600TI D151STS D151W Energy grade from A G A the most effective G the least effective A Energy consumtion kWh cycle Based on test res...

Page 35: ...note UserManual DMS400TH_EN indd 35 1 27 2012 5 10 22 PM ...

Page 36: ...RWAY 815 56 480 www samsung com POLAND 0 801 1SAMSUNG 172678 022 607 93 33 www samsung com PORTUGAL 80820 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com U K 0845 SAMSUNG 7267864 www samsung com SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com ch www samsung com...

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