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PROBLEM

SOLUTION

the appliance is not 

operating at all or the 

temperature is too 

high.

• 

Check that the power plug is correctly connected.

• 

Is the temperature control on the front panel correctly set?

• 

Does sun shine on the appliance or are there heat sources nearby?

• 

Is the back of the appliance too near to the wall?

the food in the 

refrigerator is frozen.

• 

Is the temperature control on the front panel set to the coldest 
temperature?

• 

Is the surrounding temperature too low?

• 

Did you store the food with a high water content in the coldest part of 
the fridge?

there are unusual 

noises.

• 

Check that the appliance is installed on a stable, level floor.

• 

Is the back of the appliance too near to the wall?

• 

Have any foreign objects fallen behind or under the appliance?

• 

Is the noise coming from the compressor in the appliance?

• 

A ticking sound may be heard inside the appliance; this is normal. 

     

This sound occurs when the various accessories contract or expand.

the front corners 

and sides of the 

appliance are warm 

and condensation 

starts to form.

• 

Heat-proof pipes are installed in the front corners of the appliance to 
prevent condensation from forming.

     When the surrounding temperature rises, this may not always be 

effective. However, this is not abnormal.

• 

In very humid weather, condensation may form on the outer surface 
of the appliance when the moisture in the air comes into contact with 
the cool surface of the appliance.

you can hear a 

liquid bubbling in the 

appliance.

• 

This is the refrigerant, which cools the inside of the appliance.

there is a bad smell 

inside the appliance.

• 

Has a food item spoiled?

• 

Make sure that strong smelling food (for example, fish) is wrapped so 
that it is airtight.

• 

Clean out your freezer periodically and throw away any spoiled or 
suspect food.

there is a layer of 

frost on the appliance 

s walls.

• 

Are the air outlet vents blocked by food stored inside the refrigerator.

• 

Space the food out as much as possible to improve ventilation.

• 

Is the door fully closed?

Condensation forms 

on the inside wall of 

the appliance and 

around vegetables.

• 

Food with a high water content is stored uncovered with a high 
humidity level or the door has been left open for a long time.

• 

Store the food with a cover or in sealed containers.

troubleshooting

03 
trou

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H

ooting

troubleshooting

 

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Summary of Contents for DA99-01906A

Page 1: ...Refrigerator user manual imagine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com register English ...

Page 2: ...d power consumption DELUXE VEGETABLE BIN COOL EVER ZONE Optimized humidity control keeps vegetables fruits fresh longer DOOR ALARM A helpful beeper alerts you if door is ajar For easy future reference write the model and serial number down You will find your model number on the left hand side wall of the refrigerator Model Serial CE Notice European Union This product has been determined to be in c...

Page 3: ... capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Because these following operating instructions cover various models electronic control type mechanical control type the characteristics of your refrigerator may differ slightly from those described in this manual CAUTION W...

Page 4: ...es shall be broke in the open space SEVERE WARNING SIGNS for INSTALLATION This refrigerator must be properly installed and located in accordance with the manual before it is used Do not install the refrigerator in a damp place or place where it may come in contact with water Deteriorated insulation of electrical parts may cause an electric shock or fire Do not place this refrigerator in direct sun...

Page 5: ...essible after installation CAUTION SIGNS for INSTALLATION Allow sufficient space to install the refrigerator on a flat surface If your refrigerator is not level the internal cooling system may not work correctly Keep ventilation opening in the appliance enclosure or mounting structure clear of obstruction Allow the appliance to stand for 2 hours after installation SEVERE WARNING SIGNS for USING Do...

Page 6: ...ss they are of a type recommended by the manufacturer If you smell pharmaceutical or smoke pull out power plug immediately and contact your Samsung Electronics service center Do not dissemble or repair the refrigerator by yourself You run risk of causing a fire malfunction and or personal injury If any dust or water is in Refrigerator pull out power plug and contact your Samsung Electronics servic...

Page 7: ...t performance of product Do not place foods too closely in front of the vents at the rear of the appliance as it can obstruct free air circulation in the freezer compartment Wrap the food up properly or place it in airtight containers before put it into the fridge or freezer Do not put any newly introduced food for freezing near to already food Do not place carbonated or fizzy drinks in the freeze...

Page 8: ...atures However you should minimize the number of door openings while the power is off But Should the power failure last more than 24 hours remove all frozen food If the key is provided with refrigerator the keys should be kept out of the reach of children and not in vicinity of the appliance The appliance might not operate consistently possibility of defrosting of contents or temperature becoming ...

Page 9: ...oPErating tHE saMsung rEfrigErator 14 14 Using the control panel 15 Controlling the temperature electronic control 16 Controlling the temperature dial control type 17 Making ice 18 Using water dispenser 20 Storing food 22 Removing the refrigerator accessories 23 Cleaning the refrigerator 25 Cleaning the water Dispenser 26 Replacing the interior light trouBLEsHooting 27 contents CIRCUIT DIAGRAM 28 ...

Page 10: ...lified individual Please dispose of the packaging material for this product in an environmentally friendly manner Pull the power plug out of the socket before changing the interior light of the refrigerator Otherwise there is a risk of electric shock Selecting the best location for the refrigerator Select a location without direct exposure to sunlight Select a location with level or nearly level f...

Page 11: ... TYPE 1 at least 50mm 1 380mm 1 425mm at least 50mm TYPE 2 When installing servicing or cleaning behind the refrigerator be sure to pull the unit straight out and push back in straight after finishing Also make sure your floor supports the full load refrigerator Otherwise it may cause floor damage CAUTION Please tie up the extra length of the power cord at the back of the refrigerator so as not to...

Page 12: ...Handle Locking Tabs installed on the left hand side of the door and the handle inserts 2 Fix the handle by pulling it down or tapping it lightly with a tool like a rubber hammer 3 Check whether the locking tabs inside the handle are assembled by pulling it up and down Disassembling the Door Handle 1 Separate the locking tabs by tapping the lower part of the handle with a tool like a rubber hammer ...

Page 13: ...r Samsung Electronics service center 1 Place the refrigerator in an appropriate location with reasonable clearance between the wall and the refrigerator Refer to installation instructions in this manual 2 Once the refrigerator is plugged in make sure the interior light comes on when you open the doors 3 Set the temperature control to the coldest temperature and wait for an hour The freezer should ...

Page 14: ...ff in the freezer compartment at least 24 hours before FREEZER Press the Freezer button to set the Freezer to your desired temperature you can set the temperature between 16 C and 25 C CHILD LOCK By pressing the child lock button for 3 seconds all buttons will be locked To cancel this function press the child lock button again for 3 seconds again DOOR ALARM When you press the Door alarm button Doo...

Page 15: ...ure is set the display will again show the actual current freezer temperature However this number will change as the Freezer adjusts to the new temperature 16 C 6 F 17 C 3 F 18 C 0 F 20 C 2 F 21 C 4 F 23 C 7 F 25 C 11 F FREEZER TEMPERATURE CONTROL COLD COLDER COLDEST CONTROLLING THE FRIDGE TEMPERATURE The refrigerator temperature can be set between 5 C and 1 C to suit your particular need Turn the...

Page 16: ...vacation or business trip or you do not need to use the refrigerator adjust the temperature control to the VACATION position The refrigerator is switched off but the freezer remains on COLDER When storing large quantities of food to be refrigerated or temperature is not cold enough Adjust the temperature control to the COLDER position COLDER to COLD When using MID range Adjust the temperature cont...

Page 17: ...Removing the ice cubes Make sure that the ice cube storage bin is in place under the ice cube tray If not slide it into place Twist one of the levers firmly in the clockwise direction until the tray twists slightly Result The ice cubes fall into the storage bin Repeat Step 2 for the other half of the tray if necessary Remove the storage bin by Lifting it slightly Pulling it towards you REMOVABLE I...

Page 18: ...r the first time Fill the water tank with water ensuring that it is in a stable position allowing for the extended water supply outlet Fill with water up to 2 8l If it is filled higher than this it may overflow when the lid is closed It is impossible to fill the tank with water while it is positioned in the refrigerator Method 1 Fill the water lifting the round lid in the arrow direction to open M...

Page 19: ...with your glass Make sure the glass is in line with the dispenser to prevent the water from bouncing out Dispenser Lever operating _19 Fix water tank to the fridge door tightly If not water tank may not be operate correctly Do not use the refrigerator without the water tank If not it may cause an efficiency problem CAUTION Check that the locking device is set to unlock Water can only be dispensed ...

Page 20: ...e created to keep your food fresher longer Remember in order to prevent odour penetration to the ice stored food should be wrapped securely and as airtight as possible 3 5 7 8 1 2 4 6 Storing Food in the Freezer SHELVES Can be used to store all types of frozen food ICE CUBE Optional Can be used to store ice FREEZER GUARD Can be used for small packages of frozen food 1 2 3 Items may differ slightly...

Page 21: ...ed to store smaller dairy items like butter or margarine yogurt or cream cheese bricks BOTTLE GUARD Designed to handle large bulky items such as gallons of milk or other large bottles and containers 4 5 6 7 8 operating _21 Bottles should be stored tightly together so that they do not tip and fall out when the refrigerator door is opened If you plan to go away for a significant time empty the refri...

Page 22: ...d altogether to reduce the risk of accidents 3 Lift up the vegetable bin lid and pull it forward Pull out vegetable box while lifting it up pulling forward after it has reached the middle of the slide 4 Lift up and pull out the water tank optional as shown in the diagram 5 Pull it out while pressing the end of the sill on the low temperature catalyzing deodorizer 6 Lift up and pull out the door gu...

Page 23: ...f moisture to the surface The doors handles and cabinet surfaces should be cleaned with a mild detergent and then wiped dry with a soft cloth To keep your appliance looking its best the exterior should be polished once or twice a year Do not use Benzene Thinner or Clorox for cleaning They may damage the surface of the appliance and can create a risk of fire WARNING CAUTION Do not spray the refrige...

Page 24: ...ow temperature catalyzing deodorizer Cartrige Cleaning behind the Refrigerator To keep cords and exposed parts free of dust and dirt accumulation vacuum behind the appliance once or twice a year If the cartridge dries in a confined or humid area there may be an odour to the cartridge If this occurs re clean and allow to dry in a well ventilated area Do not remove the back cover There can be a risk...

Page 25: ...pulling it out It can be separated from water tank by pulling up the hand grip 3 After washing the water tank and lid with dishwashing detergent rinse them with water 4 Clean the Dispenser cock with a soft brush Disassemble and clean occasionally 5 How to use the Dispenser tray Frequently empty water collected in the tray dispenser and wipe it out with dry clothe 2 Separate the water tank from wat...

Page 26: ...nt operating the SAMSUNG refrigerator REPLACING THE INTERIOR LIGHT Always unplug the appliance when replacing the refrigerator light This eliminates the danger of electric shock Fridge lamp 1 Remove the indoor lamp cover by using a driver fit the front part of indoor lamp cover into the groove and then fit the rear part 2 Turn ccw the indoor lamp to remove and replace it with a new one 3 After fit...

Page 27: ...of pipes are installed in the front corners of the appliance to prevent condensation from forming When the surrounding temperature rises this may not always be effective However this is not abnormal In very humid weather condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the appliance You can hear a liquid bubbling i...

Page 28: ...circuit diagram ELECtroniC ControL tyPE 1 28_ circuit diagram MECHaniCaL ControL tyPE ...

Page 29: ...circuit diagram _29 circuit diagram ELECtroniC ControL tyPE 2 ...

Page 30: ...memo ...

Page 31: ...memo ...

Page 32: ...he sustainable reuse of material resources Household users should contact either the retailer where they pur chased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other c...

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