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PROBLEM

Dishwasher will not fill

Dishwasher will not drain/
Water in tub bottom

Dishwasher adds water at 
end of cycle

Detergent cup is not empty

Dishwasher seems noisy

Cycle takes too long (Heating 
light stays on)

Dishwasher has an odor

Dishwasher leaks

SOLUTION

• Press the START/Cancel pad to start the dishwasher.
• Be sure door is latched securely.
• Be sure the water is turned on.
• Check that the pad is properly selected for a cycle.
• Check your home‘s circuit breaker or fuse box.
• Check inlet hose for a kink.
• Check water valve inlet for sediment and clean if necessary.

• If hooked up to a food waste disposer, be sure the knock-out is removed from the

disposer inlet.

• Check for food obstruction in the drain or disposer.
• Check drain hose for a kink.
• Check your home‘s circuit breaker or fuse box.
• Check that the cycle is completed.

• This is normal.  The sensor (select models) in the pump must stay submerged so a

short fill of water is added after the cycle’s last drain.

• Check that the cycle is completed.

• Be sure dispenser is not blocked.
• Use fresh detergent stored in a cool, dry place.

• A water valve hiss during fill is normal.
• Water circulation sounds are normal.
• A thumping sound may be a wash arm bumping an item that is extending beyond the

racks.  Readjust load to avoid obstructing wash arm.

• Chopping or grinding sounds may be heard as the internal food disposer chops hard

items like fruit seeds, nuts, etc.

• Humming during the drain is normal.
• A snap noise is the detergent cup lid hitting the door liner when the dishwasher door

is opened at the end of the cycle. This is normal.

• Proper installation affects the noise level.

• High Temp or Sanitize has been selected and the cycle is extended to heat water.
• Check to see that the incoming water temperature is 120° F (49° C).

• Run dishes being held in the dishwasher through a Rinse Only cycle.
• Many dishwashers have a “new” smell when first installed. This will dissipate with use.
• Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.) 
• For a strong odor, place baking soda in both sides of the detergent cup.  Select Light

Wash cycle and allow the water to circulate for about 10 minutes.  Interrupt the cycle
by unlatching the door and let it stand overnight.  Restart the dishwasher by latching
the door and allow it to complete the cycle.  Another alternative is to use a dishwasher
cleaning product such as Jet-Dry Dishwasher Cleaner*.

• Check that the dishwasher is level. (Refer to the Installation Instructions.)
• Suds can cause the dishwasher to overflow. Measure the detergent carefully and use

only detergents designed for use in a dishwasher. Less detergent is needed in soft
water. Try another brand of detergent if sudsing continues. 

• Follow directions closely on how to add a forgotten item (pg. 2).
• To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.

*Brand names are trademarks of the respective manufacturer.

T

ROUBLESHOOTING

Cont.

Summary of Contents for DB3710DB

Page 1: ...Part No 6918977 A Litho U S A Dishwasher Use Care Guide 6918977 A...

Page 2: ...proper grounding procedures 5 Connect to a properly rated protected and sized power supply circuit to avoid electrical overload 6 Children should never be permitted to operate or play in with or arou...

Page 3: ...ss the START Cancel pad once The dishwasher will drain then shut off To turn the dishwasher off without draining press the START Cancel pad twice To prevent unplanned cycle or option changes these sel...

Page 4: ...t up for taller items like glasses bowls plates etc The edge of the Folding Shelf is designed to hold stemware in place Taller stemware will fit better on the right side as the upper rack is deeper on...

Page 5: ...her by placing some items in the basket with handles up and some with handles down Load knives handles up and spoons and forks handles down through the slots in the hinged covered section s when close...

Page 6: ...k stops 3 Roll the rack all the way out of the track and remove from the dishwasher To replace Reverse the above procedure to replace the rack into the dishwasher To remove rack with pull tab rack sto...

Page 7: ...d close the detergent lid Do not use detergent with the Rinse Only cycle Leave the detergent lid open when running Rinse Only Rinse Aid Regular use of a rinse aid improves drying reduces spotting and...

Page 8: ...dishes being held until 9 1 rinse there is a full load Notes Depending on water temperature there may be time added to the cycle to bring water up to temperature Cycle times shown in the numerical di...

Page 9: ...Wash at the end of the cycle Sanitization may not be achieved if Light Wash there is an interruption of the cycle power failure or if the Auto Clean incoming water temperature is below 120 F 49 C Adds...

Page 10: ...To cancel a Delay When the delay is counting down press the Delay pad again The indicator light will go out and the cycle will start or resume immediately To cancel a Delay and the cycle Press START C...

Page 11: ...er Yes except anodized No Yes except antique or hand painted Yes except antique or delicate crystal Not recommended Yes No No Yes top rack except disposable plastic items Yes No if has commercial dark...

Page 12: ...d detergent and water A solution of white vinegar and water Formula 409 Glass and Surface Cleaner or similar multi surface cleaner Do Not use products containing chlorine bleach or citric acid Follow...

Page 13: ...the internal food disposer chops hard items like fruit seeds nuts etc Humming during the drain is normal A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is opene...

Page 14: ...d the glassware is permanently damaged To prevent further etching adjust the detergent amount to match the water hardness stop prewashing and use water heating options only when incoming water tempera...

Page 15: ...because they have a porous surface which tends to collect water droplets Towel drying may be necessary Glasses and cups with concave bottoms hold water and require towel drying Locate these items on t...

Page 16: ...ions and surges customer adjustments and failure to follow operating instructions maintenance and environmental instructions that are covered and prescribed in the instruction book product removal and...

Page 17: ......

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