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24_

 

troubleshooting

pROblem

pOSSIble CAUSe

SOlUTION

there are spots and film 
left on dishes.

The water temperature was low.

For best performance, the 
temperature of the supplied water 
should be 120 ˚F (49 ˚C).

The amount of detergent was 
inappropriate.

Use the appropriate amount of 
automatic dishwasher detergent.

Too many dishes have been loaded.

Load only an appropriate number of 
dishes.

The dishes were loaded incorrectly.

Load your dishes as recommended. 
(See page 16.)

Low water pressure.

The water pressure should be 
between 20 and 120 psi (140 ~ 830 
kPa).

Improper detergent was used.

Use automatic dishwasher 
detergent.

There is no rinse aid.

Check the dispenser and add rinse 
aid.

The water is too hard.

Add a water softener.

Is too noisy.

Sound is generated when the 
dispenser cover is open. 
Sound is generated when the drain 
pump is operating in an early stage.

This is normal operation.

The dishwasher is not level.

Ensure the dishwasher is level.

Foreign material (screw, plastic 
piece, etc.) is in the pump chamber.

Contact a qualified service technician 
to remove foreign material from the 
pump chamber.

There is a ‘chopping’ sound because 
a nozzle is bumping against the 
dishes.

Rearrange the dishes.

leaves glasses with a 
dim polish.

The water supplied is soft and too 
much detergent was used.

Underload the dishwasher and use a 
rinse aid to minimize this.

Aluminum dishes were included in 
the wash load.

Remove the marks on the dishes 
using a low sensitivity cleaner.

leaves a yellow or brown 
film on the inside of the 
dishwasher.

This is caused by coffee and tea 
soils.

Remove the soils using a spot 
cleaner.

Does not have any lights 
lit up.

The power is not connected.

Connect the power cable.

The circuit breaker has failed.

Check the circuit breaker.

Does not have a 
smoothly rotating nozzle.

The nozzle hole is clogged with food 
particles.

Clean the nozzle hole.

has a bent upper rack 
after loading dishes.

The dishes are not loaded properly.

Load your dishes as recommended. 
(See page 16.)

troubleshooting

DMT300-00062A .indb   24

2010-03-26   �� 1:57:45

Summary of Contents for DMR78AHB

Page 1: ... imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com global register DMT300 Series DMT300 00062A indb 1 2010 03 26 1 57 31 ...

Page 2: ...eeps food waste internally while operating then drains it automatically with the water 4 Smart Digital leakage sensor Samsung dishwasher is equipped with a unique Digital Leakage Sensor designed to detect even the smallest traces of water Located below the dishwasher the sensor immediately shuts off the electrical connection after detecting a leak saving you from the expensive aftermath of a water...

Page 3: ...ns Do NOT attempt Do NOT disassemble Do NOT touch Follow directions explicity Unplug the power plug from the wall socket Make sure the machine is grounded to prevent electric shock Call the service center for help WARNING When using the dishwasher follow basic precautions including the following Read all instructions before using the dishwasher As with any equipment using electricity water and mov...

Page 4: ...fire or explosion Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is fla...

Page 5: ... of the reach of children Detergent has an adverse effect on human organs It contains elements for polishing and is corrosive Avoid letting the detergent come into contact with your skin and eyes Do not install the dishwasher near electrical components Keep the dishwasher away from open flames If the dishwasher is left unused for an extended period of time turn off the water supply This dishwasher...

Page 6: ...e upper rack 15 Removing the upper rack 16 Loading the lower rack 16 Loading the upper rack 17 Using the cutlery basket 18 Using the dispenser cleaning and maintaining your dishwasher 20 20 Cleaning the exterior 20 Cleaning the interior 20 Cleaning the nozzles 21 Storing your dishwasher cycles 22 22 Cycle chart troubleshooting 23 23 Check these points if your dishwasher 25 Information codes append...

Page 7: ... is no damage to the product you can proceed with the installation If you are going to install it yourself make sure to read through the installation guide and follow the directions inside After unpacking your dishwasher keep the packaging out of the reach of children to ensure their safety Checking parts When your dishwasher has been unpacked make sure you ve received all the parts shown below If...

Page 8: ...ates for 10 minutes at the end of the cycle while it sanitizes The Sanitize feature is in accordance with NSF ANSI Standard 184 for Residential Dishwashers Certified residential dishwashers are not intended for licensed food establishments Your dishwasher is NSF Certified The cycle that is NSF certified is the Normal Cycle with the sanitize option selected CHILD LOCK This option allows you to lock...

Page 9: ... Heavy and Delicate buttons for three 3 seconds POWER When pressed all indicator lights turn on and off and the most recently finished cycle light lights up When the dishwasher is running and a selected cycle is finished the Clean light is illuminated for 10 minutes The Power turns off automatically START PAUSE In Power on condition close the dishwasher door and select the cycle and desired option...

Page 10: ... it turns off immediately 4 CHILD LOCK When you select Child Lock the Child Lock indicator light is illuminated 5 RINSE REFILL When Rinse Refill remains illuminated there is no rinse agent in the dispenser Refill the rinse aid dispenser Cycle selector DMT300 Series 1 NORMAL Use this cycle for regular dinner dishes 2 HEAVY Use this cycle for heavily soiled dishes pots and pans and dishes with heavy...

Page 11: ...d on the appliance Water supply Your dishwasher will fill properly when your water pressure is 20 120 psi 140 830 kPa Water pressure less than 20 psi 140 kPa may cause water supply valve failure preventing the water supply valve from shut off completely Or it may take the dishwasher longer to fill than the controls allow causing your dishwasher to turn off A fill time limit designed to prevent overflo...

Page 12: ...cycle light is illuminated If the cycle button is pressed again the light turns off and the cycle is canceled On selecting a cycle according to the soil level of the dishes see Cycle Selector 5 Press the Start Pause button After you close the door and press the start button the dishwasher starts the selected cycle after a few seconds The door must be firmly closed If the door is slightly ajar the ...

Page 13: ...d dried immediately as it may rust Wooden utensils Wooden items may crack When using the dishwasher try to arrange the dishes properly as described on page 16 You should remove food remains such as bones fruit seeds etc and any other kind of waste such as toothpicks paper etc from the dishes as these may cause damage to the dishes create noise or cause the dishwasher to malfunction Select the appr...

Page 14: ...upport can be easily removed to make room for large items such as pots and pans To remove the plate support lift up the handles A Then refit the plate support align it so it is in place and then push down on the handles A using your dishwasher DMT300 00062A indb 14 2010 03 26 1 57 35 ...

Page 15: ...e upper rack re install the rack as shown in Figure A to the right 3 If you want to raise the upper rack re install the rack as shown in Figure B to the right We recommend adjusting the height of the upper rack before loading dishes into the rack as the dishes may be damaged Removing the upper rack To remove the upper rack Pull the upper rack towards the front and then remove it by lifting it up s...

Page 16: ...ng 12 place setting 10 place setting Loading the upper rack The upper rack has been designed for small plates mugs glasses and plastic items marked dishwasher safe Load your plates into the dishwasher so their open sides face forward Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack Check this by rotating the nozzle by han...

Page 17: ...partments Each knife spoon or fork can be placed separately into the spoon stand to prevent chipping and discoloration DO NOT let any item extend through the bottom 1 Small forks 2 Spoons 3 Knives 4 Large spoons and forks 5 Medium sized forks 6 Remaining items The cutlery basket can be used with the cover open Refer to the illustration below Take care not to break the plastic hinge 02 using your d...

Page 18: ... is closed correctly 4 When Heavy cycle is selected add the recommended amount of detergent to the pre wash dispenser using the table below The cover opens automatically to dispense the detergent during the wash CYCLE AMOUNT OF DETERGENT Main wash dispenser Pre wash dispenser Normal Delicate Quick 0 5 oz 15 g No detergent Heavy 0 7 oz 20 g 0 2 oz 5 g The numbers inside the dispenser refer to grams...

Page 19: ...to MAX Avoid overfilling the dispenser 3 Adjust the amount of rinse aid released during the rinse operation You can adjust the amount over four levels 1 4 The greater the number the larger the amount of rinse aid released The factory default is 3 When the rinse dispenser is filled up it is good for about 40 washes 4 Close the cover Turn the dispenser knob clockwise We strongly recommended using on...

Page 20: ...rt of the door with a wet dishcloth We recommend filling the detergent dispenser with dish detergent and then running the dishwasher empty periodically using either the Normal or Quick cycle with the sanitize option This will keep your dishwasher clean If white spots and odor are still present in your dishwasher run the Normal cycle with the dishwasher empty and without detergent until it flushes ...

Page 21: ...e nozzle 3 To remove the nozzle pull out the upper rack first remove the duct connected to the nozzle from the tub bracket and then remove the nozzle To remove the bracket use tools such as a screwdriver 4 Clean the nozzle and connect it to the duct 5 Insert the duct into the bracket 6 Check whether the nozzle is engaged correctly by rotating it by hand Storing your dishwasher If you need to store...

Page 22: ...62 F 72 C The numbers in parentheses in the Last Rinse column represent the temperature when Sanitize is selected The wash time is the same When Normal cycle is selected the flexible steps can be eliminated depending the amount of soil on the dishes If you select the Delicate cycle the Sanitize option is disabled to prevent damage to delicate china and glassware The wash time varies depending on t...

Page 23: ...ishes have been left in the unit too long With the dishwasher empty and no detergent place a glass with 8 ounces of vinegar upright into the lower rack and then run a Normal cycle Has water remaining after the cycle has finished The drain hose is folded or clogged Straighten the hose There are food particles remaining on dishes An inappropriate cycle was selected Select a cycle according to the nu...

Page 24: ...e the dishwasher is level Foreign material screw plastic piece etc is in the pump chamber Contact a qualified service technician to remove foreign material from the pump chamber There is a chopping sound because a nozzle is bumping against the dishes Rearrange the dishes Leaves glasses with a dim polish The water supplied is soft and too much detergent was used Underload the dishwasher and use a r...

Page 25: ...roblem continues close the water supply valve and then contact an authorized Samsung service center High temperature Water supply error Check the temperature of the supplied water If it is higher than 176 F 80 C a functional error may occur with the dishwasher Drain error Check whether the drain hose is clogged or folded If the problem continues close the water supply valve and then contact an aut...

Page 26: ...anufacturers instructions Specifications Model DMT300RFS DMT300RFB DMT300RFW Type Dishwasher Wash capacity 14 place setting Power 120 V 60 Hz AC only 15 A circuit breaker Wash temperature Normal 138 F 59 C Wash type Rotating nozzle spray Rinse temperature Normal 135 F 57 C Dry type Air vent dry system Standard amount of used water Normal 7 9 gal 30 ℓ Used water pressure 20 120 psi 140 830 kPa Numb...

Page 27: ...nsportation of the product to and from an authorized service center SAMSUNG will repair replace or refund this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement pa...

Page 28: ...REGOING PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on ...

Page 29: ...memo DMT300 00062A indb 29 2010 03 26 1 57 46 ...

Page 30: ...ns or Comments Country CALL OR VISIT US ONLINE AT USA 1 800 SAMSUNG 726 7864 www samsung com us CANADA 1 800 SAMSUNG 726 7864 www samsung com ca Code No DD68 00062A_EN DMT300 00062A indb 30 2010 03 26 1 57 46 ...

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