background image

4

Undelivered Retrieval

When this function is activated, the SVM/SVMi E-Series will allow you to
recall any messages you have sent that have NOT yet been picked up
by the recipient.

Q

From the Subscriber Services Menu press 

[6]

for Mailbox

Administration.

Q

Press

[4]

for Undelivered Messages.

This useful feature will allow you to cancel any messages that have NOT yet
been picked up by the recipient.

5

Auto Play New Messages 

If this option is enabled, after you enter your password correctly any
new messages will immediately begin to play. To enable (or if already
enabled toggle and disable) this feature:

Q

From the Subscriber Services Menu press 

[6]

for Mailbox

Administration.

Q

Press

[5]

to Set Auto Play of New Messages.

6

Auto Play Message Information

If this option is enabled, the date, time and sender’s name will be played
automatically before each message. If this is disabled, the information
must be requested manually by pressing ‘00’. To enable (or if already
enabled toggle and disable) this feature:

Q

From the Subscriber Services Menu press 

[6]

for Mailbox

Administration.

Q

Press

[6]

to Set Auto Play of Message Information.

9

MESSAGE BROADCAST

This option will only be available if it has been allowed by the System
Administrator. 

Broadcast to All Mailboxes

If you have been designated as a Subscriber Administrator, you may
send a message to ALL mailboxes in the system. 

55

iDCS_16_DS_24D.qxd  12/14/2004  3:49 PM  Page 61

Q

From the Subscriber Services Menu press 

[6]

for Mailbox

Administration.

Q

Press

[9]

for Broadcast Messages.

This option will only be available if your mailbox has been assigned
Subscriber Administration privileges. 

#

PERSONAL SERVICES

The Personal Administration Menu is used to set your password and record
your name. Many of these features must be allowed by the System
Administrator. 

1

Workload Management

Allows you to access to all reminders, both Active and Pending. If
authorized you can group your reminders as Commitments, Follow-Ups
or Tasks for better organization. The system will flag each reminder as
Active or Pending (pending means scheduled for future delivery).

2

Stored Numbers

Allows you to enter up to 9 stored phone numbers. The first five of these
are used in the 'Find Me' feature, but any of them (1-9) can be easily
dialed using only one digit followed by the pound key, to be used by
many other features from within your subscriber space. (ie: “Follow Me,
“Message Alert”, “Pager Alert”, and “Direct Call”).

3

Schedule Availability

Allows you to enter a weekly availability schedule for use with Night
Personal Greeting and the Auto Night Intercept feature. Follow the spo-
ken directions to enter the days of the week and times you are general-
ly available to talk to your callers. All other times you will be considered
unavailable.

5

Place a Direct Call

Allows you to place a direct call out of the SVM/SVMi E-Series from
anywhere. You may either dial the number or dial a single digit 1-5 that
corresponds to a stored number (See Personal Services, 2 - Stored
Numbers). This feature must be authorized by the System Administrator
and can be limited or opened to internal, local, and long distance calls.

56

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Summary of Contents for DS 24D

Page 1: ...s guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi neering and manufacturing may warran...

Page 2: ...Calls 14 16 Call Pickup 16 Group Call Pickup 16 DIALING FEATURES Speed Dialing 17 Programming Personal Speed Dial Numbers 17 18 One Touch Speed Dialing 18 Last Number Redial 18 Save Number with Redia...

Page 3: ...ing Message Indications 35 Alarm Reminder Messages 35 Personal Speed Dial Names 36 Station Names 37 Managing Key Assignments 37 Caller ID 38 41 LCR with Clear 41 SVM SVMi E Series 42 Accessing your Ma...

Page 4: ...keys are relabeled properly Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned...

Page 5: ...me and Handset volume The are 8 levels for Ring volume Off Hook volume and Handset volume The volume of Off Hook ring is controlled by a user programmable setting FEATURE ACCESS CODES This user guide...

Page 6: ...ial a line access code Dial the telephone number Finish the call by replacing the handset or pressing the SPEAKER key NOTE You will receive No More Calls tone when you attempt to make a call and there...

Page 7: ...nfirmation tone press the HOLD key This will cancel the oldest set callback that you have set NOTES 1 If the hot keypad feature is turned off you must first lift the handset or press the SPEAKER key b...

Page 8: ...When you are connected to any call press HOLD The call will flash green at your keyset If this call appears on a line key at other keysets it will flash red at those keysets To take the caller off hol...

Page 9: ...tension who is call ing or you can do a blind transfer without notification While on a call press the TRANSFER key and dial an extension num ber or group number Your call is automatically put on trans...

Page 10: ...ontrol is passed to the next inter nal station If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference press the CONF key plus the CALL...

Page 11: ...ANSFER to store 15 Press FWD EXTERNAL to turn the feature on and press it again to turn the feature off NOTES 1 External Call Forward will cancel all other call forwarding instructions 2 If the Hot Ke...

Page 12: ...d dial number causes all subsequent digits to be sent as DTMF tones The E key is used to hide digits Display keyset users may want to hide some speed dial numbers so that they will not show in the dis...

Page 13: ...OTES 1 If you make another call auto redial is canceled 2 To cancel a retry lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dial...

Page 14: ...ou cannot park and page intercom calls 21 22 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing SETTING A MESSAGE INDICA...

Page 15: ...ncel DND press the DND key again or dial 400 The DND light turns off You can make calls while in the DND mode NOTES 1 If the Hot Keypad feature has been turned off you must first lift the hand set or...

Page 16: ...ING THE DOOR PHONE ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room Dial the extension number of the door phone You will be connected to the door...

Page 17: ...e announcement Dial the extension number or press the DSS key When you receive a busy signal press the OHVA key After the attention tone begin speaking Finish the call by replacing the handset or pres...

Page 18: ...keyset has a programmed AME key While on hook press TRANSFER and then dial 110 Dial 101 to turn on AME PASSCODE or 100 to turn it off Press TRANSFER to store your selection SELECT RING TONE Each keys...

Page 19: ...while the light is lit will cause the keyset to return to handset mode and the light will go out 31 32 HOT KEYPAD On your phone system your keyset s keypad can be made live or hot so that it is not ne...

Page 20: ...ECTORY Each station or speed dial number can have an associated directory name A station or speed dial number can be selected by scrolling alphabetically through a directory name list This on line pho...

Page 21: ...me you want the alarm to go off Enter the time as HHMM hours and minutes using the 24 hour clock Dial 0 NOT SET 1 TODAY or 2 DAILY to select the alarm type Write your message using the dial pad keys E...

Page 22: ...VT Voice Mail Transfer Voice Mail Group 5XX NOTE Confirm that the cursor is placed correctly before you enter the ex tender 37 WHAT IS CALLER ID Caller ID is the name given to the telephone company pr...

Page 23: ...n your system you will not be allowed to STORE CID numbers INQUIRE CALLER ID PARK HOLD INFO If you are informed that an incoming call is on hold or has been parked for you you may view the Caller ID i...

Page 24: ...ized Features and Services known as Subscriber Services Voice Mail is one of the Subscriber Services available Your voice mail box has the capability of storing private messages and offers a number of...

Page 25: ...fferent station Press the VMMSG key or dial the SVM SVMi E Series group number You will be prompted to enter a password Press 4 This will take you to the Main Auto Attendant Menu Press plus the Subscr...

Page 26: ...to use LISTENING TO YOUR MESSAGES If there are new messages in your mailbox your VMMSG key will be lit Call the SVM SVMi E Series by pressing this key and when prompted enter your password You will t...

Page 27: ...77 Change playback volume of the recording There are two levels of volume during playback Dialing this code will toggle between the two levels 8 Pause or resume during message playback 9 Fast forward...

Page 28: ...mber may be an internal or external number This is useful if you are frequently traveling or changing the number where you can be reached When Follow Me is activated the transfer will be supervised an...

Page 29: ...swer Greeting Used when in your office away from your desk or during the time peri od you are scheduled available If this is the only Personal Greeting you record it will play for all call coverage co...

Page 30: ...n and off your pager noti fication message alert options and other message control features 1 Message Alert When this function is activated the SVM SVMi E Series will call any out side or inside telep...

Page 31: ...stration Q Press 9 for Broadcast Messages This option will only be available if your mailbox has been assigned Subscriber Administration privileges PERSONAL SERVICES The Personal Administration Menu i...

Page 32: ...terface mailbox prompts Change this setting only if you are very familiar with the user operation of the SVM SVMi E Series Note Remember if you know what digits to press you can enter them at any time...

Page 33: ...er you can press to imme diately send the call to the called parties mailbox Being Called If your phone rings and you want to send the caller directly to your mailbox simply press Direct Messaging DSS...

Page 34: ..._______________ _________________________ 24 _________________________ _________________________ 61 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 _________________________ ________________...

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