5.
ANSD:
This is a count of how many times an outside call was answered by the specific station. Outside callers
recalling a station are not counted again when they are answered.
6.
NOT-ANSD:
This is a count of how many times a trunk call was directed to the station but was not answered
by this station.
7.
DIALED:
Peg count of how many times the station made a valid outside call. An outside call is defined by the
SMDR start time in MMC 501.
8.
ICM-TRSF:
This is the number of times a trunk call was successfully transferred to another station using the
intercom. It includes both screened and unscreened transfer.
9.
TRK–TRK:
This is the number of times a trunk call was transferred to another trunk (tie line) This is called a
trunk–to–trunk transfer. This field gets pegged every time the station completes a trunk to trunk transfer.
10. PICKUP:
This is a count of the outside calls that were picked up by the specific station. Picked-up calls are calls
that are not ringing at your station but were answered by you. This peg count is separate from the number
of answered call in #5 of Individual Stations section E.
11. INTERCOM:
Statistics for intercom calls. An intercom call made from a station or a station device within the
system to another station.
12. ANSD:
This is the number of times an intercom call was answered by this specific station. Screened transfers
count as an answered intercom call.
13. DIALED:
The number of times the specific station dialed another station or station group. Screened transfers
count as a dialed intercom call.
4.61
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