Samsung DS 616, User Manual

Page 1: ...his guide Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA 2700 NW 87th Avenue Miami FL 33172 telephone 305 592 2900 SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide DS 6 1 6 ...

Page 2: ...rior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 2002 Samsung Telecommunications America All rights reserved No part of this manual may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval systems without express written permission of the pub...

Page 3: ...L SPECIFICATIONS 3 1 3 2 DIMENSIONS AND WEIGHTS 3 1 3 3 ENVIRONMENTAL LIMITS 3 1 3 4 CABLE REQUIREMENTS 3 2 3 5 SYSTEM TONES 3 2 3 6 KEYSET LED INDICATIONS 3 3 4 FEATURES SYSTEM FEATURES 4 1 4 1 SYSTEM FEATURE DESCRIPTIONS 4 2 STATION FEATURES 4 18 4 2 STATION FEATURE DESCRIPTIONS 4 18 DISPLAY FEATURES 4 25 4 3 DISPLAY FEATURE DESCRIPTIONS 4 25 4 4 SAMPLE DISPLAYS 4 29 4 5 SAMPLE CID DISPLAYS 4 30...

Page 4: ...EPHONE STANDARD TELEPHONE TONE PULSE DOOR PHONES EXTERNAL MUSIC SOURCE SVM 400 48 VDC BATTERY BACKUP DS 24D KEYSET COMPUTER SYSTEM PROGRAMMING REMOTE PROGRAMMING AUTO ATTENDANT CARD 110V AC EXTERNAL PAGING PRINTER OR CALL ACCOUNTING SYSTEM LOUD BELLS ...

Page 5: ...e highest product quality and long life In many instances sophisticated features are made simple through the use of friendly display prompts or push on push off feature keys 1 2 SIZE AND CONFIGURATION The DS 616 consists of the Basic Key Service Unit KSU option boards trunk interface cards interface modules and digital keysets The Key Service Unit KSU is a single metal cabinet and it begins with 1...

Page 6: ...e system cannot accommodate any cards of other Samsung Digital Systems ex cept for the 3 TRK and 6 TRK boards 5 The analog Caller ID presentation facility requires the special designed SIO option board SIO 2 as well as an analog trunk card a 3TRK or 6 TRK card The DS 616 system has only one expansion slot dedicated to a trunk expansion card d e l l a t s n I d r a C n o i s n a p x E k n u r T n o...

Page 7: ...1 4 TRK EXP SLOT SIO OPTION AA OPTION POWER SUPPLY P4 P5 U703 ODD 1 U704 EVEN 1 U705 ODD 2 U706 EVEN 2 DS 616 SYSTEM CONFIGURATION ...

Page 8: ...ed processing The system s primary processor is a 16 bit Motorola MC68000 operating at a clock speed of 8MHz The secondary level of pro cessing is done in the keysets The digital keyset uses a Hitachi H8 processor for data communication within the DS 616 1 4 PROGRAMMING The DS 616 is self configuring This means that when the power is switched ON the sys tem reads the types and locations of all ins...

Page 9: ... file This file can then be saved as a backup and be uploaded when required to restore the database Through the use of modems PCMMC can access a DS 616 system remotely off site to make database changes or perform uploads or downloads of the customer database as if the technician were on site 1 6 ...

Page 10: ...le line telephones One 1 Trunk Expansion Slot one 1 SIO Option Connection for SIO2 and one 1 AA Option Connection One 1 Amphenol Connector and one 1 RJ 45 Connector for external connections and other connectors for the Power Supply Unit and External Backup Battery 2 2 OPTION BOARDS SIO OPTION BOARD Two 2 dedicated connectors in the Basic KSU are provided for an SIO The option board contains two 2 ...

Page 11: ...ory 512 Kbyte pre recorded message memory 1 Mbyte data and customer message memory and a DSP chip for AA processing Only one 1 board can be installed per system 2 3 TRUNK EXPANSION BOARDS One slot only is available for trunk expansion purposes S3TRK CARD This card provides three Caller ID compatible loop start C O interfaces S6TRK CARD This card provides six Caller ID compatible loop start C O int...

Page 12: ...r wall mounted Available in Dark Grey Only FIGURE 2 3 SINGLE LINE TELEPHONE See Figure 2 3 Four fixed function keys hold flash new call and monitor Data Port selectable to share station ex tension or utilize a separate extension On hook dialing Message Waiting Ring Indicator Desk or wall mounted Ring volume control Four available ring tones Available in Light Grey and Dark Grey Note This single li...

Page 13: ...mber of door phones available is limited to the number of available DLI ports not to exceed twelve 12 Note that you should take in consideration the optional SVM 400 voice mail system which requires two 2 DLI ports Door phone is wall mounted Door phone is weather resistant FIGURE 2 4 FIGURE 2 5 2 5 OPTIONAL EQUIPMENT FIGURE 2 6 SVM 400 See Figure 2 6 Voice Mail System and Auto Attendant Integrates...

Page 14: ...NUTE DC OUTPUT 5 VOLTS 2 5 AMPS MAX 5 VOLTS 0 5 AMPS MAX 56 VOLTS 1 2 AMPS MAXIMUM BATTERIES 10 40 AMPS 48 VOLTS MAXIMUM CHARGE CURRENT 0 4 A MAXIMUM DISCHARGE RATE 2 5 A 3 2 DIMENSIONS AND WEIGHTS HEIGHT WIDTH DEPTH WEIGHT BASIC KSU 18 5 12 5 4 5 14 lb DIGITAL KEYSET 4 7 4 9 1 65 lb DOOR PHONE 5 3 88 1 25 6 8 oz 3 3 ENVIRONMENTAL LIMITS OPERATING TEMPERATURE 32 104 F 1 40 C STORAGE TEMPERATURE 13...

Page 15: ...e door phone and the DPIM The DPIM can be installed up to 250 cable meters from the KSU 3 5 SYSTEM TONES TONE FREQUENCIES CADENCE DIAL TONE 350 440 Hz CONTINUOUS RING BACK TONE 440 480 Hz 1 sec on 3 sec off BUSY TONE 480 620 Hz 0 5 sec on 0 5 sec off DND NO MORE CALLS 480 620 Hz 0 25 sec on 0 25 sec off ERROR TONE 480 620 Hz 0 25 sec of each tone CONFIRMATION TONE 350 440 Hz Three bursts of tone 0...

Page 16: ...LED OFF LINE IDLE OFF OFF LINE IN USE RED GREEN STEADY RECALL AMBER 500 ms 500 ms CALL ON HOLD RED GREEN 500 ms 500 ms RINGING C O CALL GREEN 100 ms 100 ms RINGING INTERNAL CALL GREEN 100 ms 100 ms DND INDICATION RED 100 ms ON 100 ms OFF 500 ms for 500 ms 3 3 ...

Page 17: ...ging Day Ring Assignments Night Ring Assignments Hold Recall to Operator Hot Line In Group Out of Group Incoming Call Distribution Incoming Outgoing Service Individual Line Control Internal Page 4 Zones Least Cost Routing Live System Programming From any Display Keyset With a Personal Computer Loud Bell Control Meet Me Page and Answer Message Waiting Indications Microphone On Off per Station Music...

Page 18: ...ccount number is not verified They can include digits 0 9 star and ALL CALL VOICE PAGE Users can page all internal and all external paging zones at the same time by dialing the All Page code Keysets may be restricted from making or receiving pages in system programming A maximum of 12 keysets can be programmed to receive page announcements ATTENTION TONE To get your attention a brief tone precedes...

Page 19: ...side C O call pressing another trunk key route key or CALL button automatically places the call on hold when Automatic Hold is enabled Pressing the transfer key conference key page key or a DSS key always automatically places a C O call on hold Intercom calls can be automati cally held only by pressing the transfer key or the conference key Each keyset user can enable or disable Automatic Hold BAC...

Page 20: ...ection SAVE CID At any time during an incoming call that provides CID information you may press the SAVE key This saves the CID number in the Save Number feature Pressing the SAVE number redial key will dial the CID number The system must be using Least Cost Routing LCR to dial the saved number STORE CID At any time during an incoming call that provides CID you may press the STORE key This saves t...

Page 21: ... printer set for condensed print NUMBER TO NAME TRANSLATION 200 The system provides a translation table for 200 entries When the CID number is received the table is searched When a match is found the system will display the corresponding name This will allow users in areas that do not support deluxe Caller ID to provide names for regular callers CALL FORWARDING This feature allows the user to redi...

Page 22: ...s feature forwards C O calls to an external number via a central office trunk if allowed by class of service These C O calls forward only after the programmable external call forward delay timer expires TO VOICE MAIL Each station may be programmed to allow or deny the ability to forward intercom calls to voice mail When denied valuable message time in the voice mail system can be saved CALL HOLD E...

Page 23: ...ollowed by the pickup group number CALL WAITING CAMP ON Busy stations are notified that a call is waiting camped on when they receive a tone The tone is repeated at a programmable interval Keysets receive an off hook ring signal through the speaker and single line stations receive a tone in the hand set The volume of the camp on tone can be set by the station user Camped on calls follow Forward No...

Page 24: ... these devices receive DS 616 C O ringing pattern instead of intercom ring pattern Devices connected to an SLI card receive a disconnect signal upon termination DATABASE PRINTOUT A copy of the customer database can be obtained by using PCMMC This informa tion can be directed to a printer or the PC screen and may be done either on site or remotely A complete database or specific data blocks may be ...

Page 25: ... of incorrect passcode attempts and the time that DISA is disabled are programmable In addition all failed attempts to access DISA print on SMDR if provided with a DE DISA error flag DISTINCTIVE RINGING A user knows the type of call received by the type of ring heard Outside calls have a single ring repeated while internal calls have a double ring repeated DOOR LOCK RELEASE PROGRAMMABLE After answ...

Page 26: ...ISUSE OF THIS FEATURE EXECUTIVE SECRETARY POOLING Each keyset may be defined as a BOSS or a SECRETARY in system programming Each BOSS can have up to four SECRETARIES and each SECRETARY can have up to four BOSSES These arrangements are known as executive secretary pools There can be multiple pools in a system When a BOSS is in DND all calls to the BOSS ring the first SECRETARY assigned to that BOSS...

Page 27: ...plan FLEXIBLE RINGING Each C O line can be programmed to ring at any station or station group Each line can be assigned a day ring destination and a night ring destination HOLD RECALL TO OPERATOR Lines left on hold will recall the stations that put them on hold after a preprogrammed period of time If the station does not answer the recall it will return to the system operator HOT LINE Stations can...

Page 28: ...ion The DS 616 LCR program includes the following features Option to use or not use LCR on a tenant basis Programmable LCR access code Digit analysis table 1000 entries each with ten digits Routing by time of day and day of week 4 time bands per day Routing according to individual station class Modify digits table 100 entries Flexible trunk group advance timer Option to use or not use trunk group ...

Page 29: ...sired each station trunk can be programmed to receive either a 50 ms tone or no music The system generated tone is a beep every 3 5 seconds NIGHT SERVICE The DS 616 provides separate ringing locations for all trunks in both the day and the night modes AUTOMATIC Automatic night service allows each tenant to automatically go in and out of night service according to the system clock There are separat...

Page 30: ...ments to any zone or combination of zones PRIME LINE SELECTION Any station can be programmed to select a specific line line group telephone number station or station group PRIVATE LINES For private line use stations can be prevented from dialing and or answering any line PROGRAMMABLE LINE PRIVACY Each outside line can be programmed to ignore the automatic line privacy This allows up to four other ...

Page 31: ...ecked out before purchase to ensure correct operation Central office ring cadence can be selected for SLT sta tions This is helpful when optional devices cannot detect DS 616 intercom ring cadence SPEED DIAL NUMBERS 500 A library of 500 speed dial numbers may be allocated as needed The system list can have up to 300 numbers and each station can have up to 50 numbers Speed dial numbers are assigned...

Page 32: ...6 This design creates smoother more accurate operation The SVM 400 can also be used for Auto Attendant functionality to compliment the voice mail system or as a stand alone Auto Attendant SYSTEM DIRECTORY Each station station group and outside line can have an 11 character directory name This name will appear on keyset displays to provide additional information about lines and stations TOLL RESTRI...

Page 33: ...RS System speed dial numbers 90 99 and each station user s personal speed dial numbers 1 and 2 will not be displayed when used This will ensure the privacy of these telephone numbers and prevent unauthorized use However they will be printed out on the SMDR report VOICE MAIL INTEGRATION The DS 616 system uses DTMF tones inband signaling to communicate with any compatible voice mail system Stations ...

Page 34: ... alarm clock When programmed for a specific time the keyset will sound a distinctive ring to remind the user of meet ings or appointments Alarms can be set for today only or for every day at the same time Up to three alarms may be set at each keyset Display keysets can also show a programmed message when the alarm rings ATTENDANT STATION Select the station of your choice to be the attendant This s...

Page 35: ... music interface is located in the KSU BUSY LAMP FIELD BLF DSS BLF keys are assigned by default to all keysets These buttons will be off when the station is idle light red when that station is in use and flash distinctively when that station is in the DND mode BUSY STATION CALLBACK When reaching a busy station callers may request a callback by pressing one button or dialing a code The system rings...

Page 36: ... allow pickup from a specific station or pickup group The DS 616 has 8 programmable pickup groups DIAL BY NAME Each system and personal speed dial number can have an associated directory name A speed dial number can be selected by scrolling alphabetically through the directory name list This on line directory allows the user to look up and dial numbers in seconds DIRECT STATION SELECTION DSS By de...

Page 37: ...set pro gramming or more easily by pressing the headset ON OFF key The headset key lights steady red when the keyset is in headset mode The SPEAKER key lights if headset mode is activated by keyset programming only HEARING AID COMPATIBLE All DS 616 keysets are hearing aid compatible as required by Part 68 of the FCC requirements LINE QUEUING WITH CALLBACK When the desired outside line is busy the ...

Page 38: ...nd does not want to be disturbed for the duration of the call Upon completion of the call DND is canceled and the station is returned to normal service This feature requires a programmed button ONE TOUCH DIALING KEYS Frequently used speed numbers can be assigned to one touch dialing keys for fast accurate dialing ON HOOK DIALING Any keyset user can originate calls without lifting the handset When ...

Page 39: ...TRY When an outside number is dialed and a busy signal is received the auto retry feature can be used to reserve the outside line and automatically redial the number for a programmable number of attempts LAST NUMBER The most recently dialed number on a C O line is saved and may be redialed by pressing the redial key or dialing the LNR access code SAVE NUMBER Any number dialed on a C O line may be ...

Page 40: ...K With a programmable personal station passcode any keyset can be locked and unlocked A locked keyset cannot be used to make or receive calls STRAIN RELIEF CHANNELS Both the handset and line cords are routed through channels in the bottom of the keyset Pulling and stretching the cords will not dammage the modular plug or connector TRI COLORED LIGHTS DS 24D keysets have 24 keys equipped for tri col...

Page 41: ...ION When a call is made to a station group the display shows CALL FOR GROUP and the user s group number These calls can be answered with a different greet ing than calls to the user s extension number CALL PROCESSING INFORMATION During everyday call handling the keyset display will provide information that is helpful and in some cases invaluable Displays such as CALL FROM 203 TRANSFER TO 202 701 R...

Page 42: ...feature allows display keyset users to review CID information for calls sent to their stations This list can be from ten to fifty calls in a first in first out basis The list includes calls that were answered and calls that rang the user s station but that were not answered When reviewing this list the user can press one button to dial the person back The system must be using LCR to dial the store...

Page 43: ...are displayed as the user dials them If the display indicates an incorrect number was dialed the user can quickly hang up before billing begins ENHANCED STATION PROGRAMMING Personal programming options are easier to select and confirm with the help of the display IDENTIFICATION OF RECALLS Hold recalls and transfer recalls are identified differently than other ringing calls Hold recalls indicate th...

Page 44: ...tations are displayed at the call ing station s keyset SOFT KEYS Below the display there are three soft keys and a SCROLL button These keys allow the user to access features in his her class of service without requiring the keyset to have designated feature keys STOPWATCH TIMER Display keyset users find this feature very convenient to time meetings calls and other functions Users simply press once...

Page 45: ...ion is receiving an off hook voice announcement from station 203 This station is on a conference call with John extension 203 Assume other parties will hear your conversation This station is on a conference call with extension 202 and trunk 702 and has the option to add two more parties This station is transferring a call to John at extension 203 This station is receiving a call from extension 201...

Page 46: ...ROP the call from the system or examine further NND information This display shows the information on the abandoned call list This call came in on May 25 at 9 41 on line 702 The user can CLEAR the entry DIAL the caller back or examine further NND information A M TALKING TO 203 BARGE DROP 13054264100 TRANSFER FM 201 This display shows a call from 1 305 426 4100 that has been transferred to you from...

Page 47: ...ZA DELIVERY 209 702 01 02 17 33 24 00 02 18 T 13055556420 PIZZA DELIVERY 701 01 02 17 41 45 00 00 30 A 13055553426 TERRY PRUITT 701 01 03 17 42 15 00 00 02 A 13055554676 BLANCHE MARKER 203 701 01 03 17 51 17 00 00 22 O 5554069 701 01 03 17 56 02 00 00 05 A 13055556733 ALEX DAULTON 701 01 03 17 56 07 00 00 54 A 13055559723 CHAZ NEWMAN 13054264100 SAMSUNG TELECOM Call Type Flag Definitions 0 Outgoin...

Page 48: ...so that the KSU and receiver are on different circuits 5 2 FCC REQUIREMENTS The DS 616 Private Automatic Branch Exchange PABX system complies with part 68 of the Federal Communications Commission Rules and Regulations UNAUTHORIZED MODIFICATIONS Any changes or modifications performed on this equipment that are not expressly ap proved in writing by SAMSUNG TELECOMMUNICATIONS AMERICA could cause non ...

Page 49: ... telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the tele phone company ...

Page 50: ...5 3 GENERAL This equipment must not be used on coin telephone lines Connection to party line ser vice is subject to state tariffs ...