on-site to modify the customer database or to download (save) the entire customer data-
base to a file. This file can then be saved as a backup and be uploaded when required to
restore the database. Through the use of modems, PCMMC can access a DS 616 system
remotely (off-site) to make database changes or perform uploads or downloads of the
customer database as if the technician were on-site.
1.6