42_
Troubleshooting
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Dishwasher leaks
• Overfill dispenser or rinse
aid spills.
• Be careful not to overfill the rinse aid
dispenser.
Spilled rinse aid could cause overusing
and lead to overflowing.
Wipe away any spills with a damp cloth.
• Dishwasher isn’t level.
• Make sure the dishwasher is level.
Buttons are not
working on power on
state
• Door is open.
• When door is opened, buttons are not
working except
Power
button. Close the
door and press the button.
• Control lock function is
selected.
• When selected Control lock function,
buttons are not responded. To
unlock this function, hold down the
Control lock
button for three (3)
seconds.
Also, Control lock function is released
when power cord is reconnected.
The result of washing performance may be caused by a power supply issue. Try another program
before contacting for service.
INFORMATION CODES
When a fault occurs, the appliance will display information codes to inform you.
Codes
Meanings
Possible Causes
4C
Water supply check
Faucets is not opened, or water intake is
restricted,or water pressure is too low
LC
Leakage
Some element of dishwasher leaks.
HC
Not reaching required temperature
Malfunction of heating element
PC
Divider valve failed
Divider valve failed
AC
Failure of communication between main
PCB with sub PCB
Open circuit or break wiring for the
communication
bC2
Button pressed long time
Button pressed 30 seconds
WARNING
: If overflow occurs, turn off the main water supply before calling a service. If there is water
in the base pan because of an over fill or small leak, the water should be removed before restarting the
dishwasher.
Troubleshooting
DW5500M_DD81-02437Q-00_EN.indd 42
DW5500M_DD81-02437Q-00_EN.indd 42
2019-06-25 11:13:29
2019-06-25 11:13:29