background image

25

To 

have a private conversation with 

one participant

:

1

Press Options and select Split.

2

A list of participants will appear. 

Scroll to the person you want to 

have a private conversation with and

press Select.

3

To return to the conference call, press

Options and select Join.

To 

drop one participant from the

conference call

:

1

Press Options, then scroll to and select

Remove.

2

A list of participants will appear. Scroll

to the person you want to remove from

the conference and press Select. 

The call with that participant ends, but you

will still be able to talk to the other callers.

Note

: If you are abroad the availability of

this service depends on the network you

are using. You are charged your standard

service plan rate for each call you make.

keep your business and personal

lives separate by using two

different lines

not available to pay as you go customers

With Line 2 you can keep business and

personal calls separate. 

To 

activate Line 2

, call customer services

on 

150

from your Orange phone or 

07973 100 150

from any other phone.

24

There is a one-off connection charge 

and you receive a reduced monthly charge

on your Line 2 Service Plan. You will

receive a SIM update when the service

has been activated.

For information about line 2 tariffs go to

www.orange.co.uk

or visit your nearest

Orange shop.

The following tariffs are not available on

Line 2:

Orange Everytime 20 if it includes an

option to call other networks 

Orange Everytime 400

Orange Everytime 1000

Orange Talk 150

Orange Talk 200 

Orange Talk 500

When you receive a call on Line 2, your

phone will ring without you having to have

Line 2 selected. You receive a separate

Answer Phone for your Line 2 which you

can also personalise. Call your Answer

Phone in the usual way but remember to

switch to Line 2 first. 

If you call Answer Phone from Line 2 but

have no messages, you will automatically

be connected to your Line 1 Answer

Phone if you have messages. 

To 

switch between Line 1 and Line 2

:

1

Press Menu, scroll to Network services

and press Select.

2

Scroll to and select Active Line.

3

Choose from Line 1 and Line 2.

make calls

make calls

Samsung E330 D3.qxd  11/12/04  11:03  Page 24

Summary of Contents for E330

Page 1: ...full user guide Samsung E330 the detail 0 D3 qxd 11 12 04 11 03 Page 1 ...

Page 2: ...l to texting a friend You can also find out more about the wide range of services offered by Orange to keep you in touch and informed whether you re at home at work or abroad So that you can make your first call please take a few moments to register with Orange Thank you 0 D3 qxd 11 12 04 11 03 Page 2 ...

Page 3: ...all records 40 call length 40 Text Messaging send a text message 44 predictive text input 44 standard text input 46 add a picture or sound 46 text templates 47 receive a text message 48 Photo Messaging take a photo 50 take a self portrait 51 multi media messages 51 receive a photo message 52 Orange World and multimedia services Orange World 54 browser settings 55 empty your cache 57 resetting wap ...

Page 4: ...s and applications 81 International services Pay monthly customers 84 Pay as you go customers 86 select a network 88 using your Answer Phone abroad 89 using GPRS abroad 89 ensure your phone is secure Orange Care 92 manufacturer s warranty 94 SIM Card PIN 95 security code 96 reference 98 contact Orange 176 index 178 ents 0 D3 qxd 11 12 04 11 03 Page 6 ...

Page 5: ...er richer sound ay informed with the est news and reviews ing Orange Plus Photo Caller ID shows you a picture of who s calling download ringtones and pictures with Orange World to personalise your phone Java for playing bundled and downloaded games th the Samsung E330 u can the Samsung E330 small yet perfectly formed 0 D3 qxd 11 12 04 11 03 Page 8 ...

Page 6: ... previous screen call key to answer a call or to make an outgoing call end power key to end a call or if your phone is ringing to reject a call and divert it to your Orange Answer Phone Press and hold to switch your phone on scroll keys to move through the menu options and to access your camera and other favourite menu options i key from the main display press this key to open Orange World externa...

Page 7: ...ars when a call is in progress Appears when you are out of your service area When it displays you cannot make or receive a call Appears when you are connected to the GPRS network Appears when you are out of your home area and have logged onto a different network for example when travelling in other countries Appears when the Call diverting feature is activated Appears when a new text message has b...

Page 8: ...15 get to know your phone o know your phone only available to Pay as you go customers 0 D3 qxd 11 12 04 11 03 Page 14 ...

Page 9: ...17 17 make calls 2 0 D3 qxd 11 12 04 11 03 Page 16 ...

Page 10: ... volume When you are on a call use the volume keys to increase or decrease the earpiece volume When you are not on a call the volume keys will control how loudly the key tones sound when individual keys are pressed 1 press and hold this button to turn your phone on 2 dial the number you want to call but don t forget to use the full area or international code 0 D3 qxd 11 12 04 11 03 Page 18 ...

Page 11: ...The first call is automatically put on hold 2 To return to the original call press Swap The current call is put on hold and you can speak to the first caller again 3 To end either one of the calls press while the call is active 21 make calls whether you answer a call ur phone rings press to he call to busy the call to your Phone a call press ng a number ll someone and get disconnected to tell them...

Page 12: ...elect Join 4 To add more people to the conference repeat steps 2 and 3 5 To add an incoming caller to the conference answer the call in the normal way then press Options and select Join 6 To end the conference call press 23 o someone privately during es you may need to say ng to another person that you nt your caller to hear In these ou can mute your call and your privacy your call the call is act...

Page 13: ... from any other phone There is a one off connection charge and you receive a reduced monthly charge on your Line 2 Service Plan You will receive a SIM update when the service has been activated For information about line 2 tariffs go to www orange co uk or visit your nearest Orange shop The following tariffs are not available on Line 2 Orange Everytime 20 if it includes an option to call other net...

Page 14: ...her person simply dial 141 before the number To hide your number permanently call customer services on 150 from your Orange phone or 07973 100 150 from any other phone If you are a pay as you go customer please call 450 from your Orange phone While your number is hidden you will not be able to see the Caller id of any incoming calls Note If you are abroad the availability of the services described...

Page 15: ...here you want the contact to ored either on the SIM or Phone 3 If stored to Phone you will also need to choose a category for the number Scroll to the one you want and press Select Choose from Mobile Home Office Fax Other 4 Enter a name and press OK 5 For a save to SIM select a location number If you want to store the contact at a different location number press and enter another location then pre...

Page 16: ...our representatives will be happy to assist you manage your contacts a single contact from honebook s Phonebook then press Select l to the contact whose details you to delete and press OK s Options scroll to Delete entry press Select s Yes to confirm the deletion all your contacts from honebook s Phonebook l to Delete all and press Select se to delete either All your acts your SIM contacts or Phon...

Page 17: ... s stored n store up to 200 names and rs on your SIM Card s memory hone s internal memory is ic and is shared between the s of your phone vantage of storing contacts on M Card is that if you change all of the contacts on your SIM ill move to the new phone 0 D3 qxd 11 12 04 11 03 Page 32 ...

Page 18: ...hone the symbol will be ed on your phone s display along words New Voice mail This will remain until the message has ved or deleted Answer Phone es that have not been listened to aved for up to 21 days g to your Answer messages to your Answer Phone es press Connect when the e first arrives or press and hold y Listen to the simple steps to en to or delete messages You messages that you have listene...

Page 19: ...not in an area covered by your service provider or when your phone is switched off Cancel all All diverts cancelled manage your calls an Answer Phone PIN ed Answer Phone security you your Answer Phone to request a sonal Identification Number each want to listen to your messages p an Answer Phone PIN our Answer Phone by pressing holding the 1 key ct option 3 then option 2 your chosen Answer Phone P...

Page 20: ...ss OK To deactivate a call barring setting 1 Press Menu scroll to Network services and press Select 2 Scroll to Call barring and press Select 3 Select the call barring option that you want to deactivate 4 Select the type of calls to which this option applies manage your calls se whether you want to divert calls or Data calls Press Select status of the divert option will Press Change to activate th...

Page 21: ...Call records and Select ose from sed calls ceived calls led calls ete all time keep an eye on how long you spend on your calls Your Orange phone allows you to keep track of the length of your calls and consequently to estimate how much you spend 1 Press Menu scroll to Call records and press Select 2 Scroll to Call time and press Select 3 Choose from Last call time Total sent Total received Reset t...

Page 22: ...43 43 Text Messaging 5 0 D3 qxd 11 12 04 11 03 Page 42 ...

Page 23: ...The word will be added to your T9 dictionary and will become the first word for the associated key presses Text Messaging essages are fun quick and ient phone call is inappropriate or you t to convey a short and simple e you can send a text message s Menu and select Messages messages is highlighted s Select e is highlighted Press Select new message screen will appear a flashing curser Write your a...

Page 24: ...late message If necessary edit the message Send as usual Text Messaging to standard text input e not already in standard input ress and hold the right soft key displayed tandard text input mode you will repeatedly press a key the number of times to get the letter need So for example you will press the 4 key once for a G and y four times for an S To insert a press and hold the number key brighten u...

Page 25: ... nt message will appear at the top e list s Options and choose from ete ssage reply back address nd t ract media nsfer view a list of options while writing your message While writing a text message press Options at any time and choose from Send Text Add media Preset messages Save message Note You can also set up e mail on your phone by visiting the mail and messaging section within Orange World Me...

Page 26: ...y album1 My album2 MMS images 6 Scroll to the photo you want to add and press Select then Add 7 Scroll to Message and press Add Enter any text you would like to include Press Opt and select Done Photo Messaging a new world of messages hoto Messaging essaging changes the way you e allowing you to send and ext and photos on one message mobile users and even to an email send photo messages to other h...

Page 27: ...nually or se Phonebo to send the message contact stored on your phone receiving a photo message When you receive a photo message will show in your display along with the sender s number 1 Press View Information about the message such as the sender s number the message size and subject will show 2 Press View to read the message 0 D3 qxd 11 12 04 11 03 Page 52 ...

Page 28: ...s a bookmark so you can access it easily in the future World use your Orange phone for so ore than just texting and talking nge World you can get the on you need when you need it ema listings to football scores and s to finding your nearest cashpoint got a few moments to spare World will keep you entertained with games music and celebrity r you could treat yourself to a new or wallpaper informatio...

Page 29: ...range GPRS Wap Homepage http wap orange co uk Preferred connect GPRS GPRS parameters APN orangewap Login Password IP Address 192 168 071 035 Port Type 9201 What are my GPRS wap settings URL you to enter the address of a site ou wish to visit cache the information in the cache e Options menu is dynamic in that nt may vary according to which you are visiting share information with Orange World Once ...

Page 30: ...e prompts Note You can receive text alerts when roaming but you cannot set them up Note You will be charged 12p for each text alert received Orange World and multimedia services bookmark your favourite sites When you find a site that you like you can bookmark it This means that when you want to visit the site in the future you can shortcut to it from the Orange homepage To bookmark a site 1 Go to ...

Page 31: ...bles you to speak to Customer Services listen to your Answer Phone messages listen to traffic news using Text Alerts call Orange Directory Enquiries Orange World and multimedia services ervices prefer to listen to the news han read it simply call 177 u call 177 you can listen to up to rmation on a variety of subjects lotto results the weather in your a your horoscope and a selection l information ...

Page 32: ...ay apply To check your balance 1 Press Menu and select Orange Plus 2 Choose Payasyougo 3 Choose Balance 4 You will receive a text message Press the Cancel key until you return to the main menu and choose Messages The message in your inbox will tell you your balance To top up your talk time 1 Press Menu and select Orange Plus 2 Choose Payasyougo 3 Choose Top up 4 Choose Voucher 5 Enter your Orange ...

Page 33: ...nal Unlocking Key PUK code this will be required should your phone become blocked due to entering the incorrect PIN code three times in a row Orange World and multimedia services he Top Up service you will first nominate your card with Orange er call 450 and choose option 1 s Menu and select ge Plus ose Payasyougo ose Top up ct credit or debit card as opriate will automatically be connected to ome...

Page 34: ...when e every month to phones on any ork Manage your Orange phone account online not available to Pay As You Go customers check how many inclusive minutes you have remaining view your latest bill set up a direct debit or pay by credit card securely change your Service Plan Registering with Orange Services To register with Orange Services from your PC just visit www orange co uk register Read your e...

Page 35: ...ht LCD contrast Service light onalise your phone your ringtone and alert tones s Menu scroll to Sound settings press Select ose from oming calls ssages wer on off nnection tone y tone ute minder et mode rts on call use shortcuts to quickly access your favourite features The scroll keys provide shortcuts to frequently used functions on your phone Scroll up to access your camera left to write a text...

Page 36: ...manage your time 9 0 D3 qxd 11 12 04 11 03 Page 70 ...

Page 37: ...and select Add memo 5 Enter your appointment details and press OK 6 Choose to save the memo to schedular To do list Call or Anniversary 7 Enter any further relevant details for example the time for a meeting and press OK time and date our phone s time s Menu scroll to Organiser and Select l to Clock and press Select me is highlighted Press Select the correct time and press OK he date s Menu scroll...

Page 38: ... Properties View the size and format information of the recording Note Please obey all local laws Do not use this feature illegally 75 manage your time k your calendar settings s Menu scroll to Organiser and Select l to Calendar and press Select s Options and choose from d memo to date w all ete day ete all r Samsung E330 keeping on top st of things to do is easy Simply list of your tasks in the T...

Page 39: ...r Samsung E330 has built in calculator and currency converter To use the calculator 1 Press Menu scroll to Organiser and press Select 2 Scroll to Calculator and press Select 3 Enter numbers using the keypad Press to enter a decimal point Press to add subtract multiply or divide To delete a character press 4 To perform a sum press Equal ge your time e Answer Fax able to pay as you go customers end ...

Page 40: ... Menu scroll to Organiser and Select l to Stopwatch and press Select art the stopwatch press OK eck an interval time press OK the watch will continue to run sing Reset clears the stopwatch or to exit ge your time 0 D3 qxd 11 12 04 11 03 Page 78 ...

Page 41: ...ou can then use and update wherever you are To download a Java application 1 Open the wap site with the application you want to download 2 Follow the on screen prompts for downloading 3 All downloading games will be stored in your Fun box menu ou have time to spare why t your gaming skills against hone full colour screen and excellent uality gaming on your Samsung more fun than ever You can also d...

Page 42: ...83 International services 11 0 D3 qxd 11 12 04 11 03 Page 82 ...

Page 43: ... a recorded message in a foreign language if you are out of coverage pay monthly check list before you travel 1 Call customer services on 150 from your Orange phone or 07973 100 159 from any other phone to activate your phone so you can make and receive calls abroad Roaming needs to be activated at least 24 hours before travelling abroad and it only has to be activated once 2 If you want to use An...

Page 44: ...ge phone Call the Information line on 450 from your Orange phone or 07973 100 450 from any other phone You can also go to www orange co uk to obtain an up to date list of roaming destinations have Line 2 we recommend that divert all Line 2 calls to your ge Answer Phone before you as this service is not available you are abroad ove any temporary bars on national calls using the menu ns on your phon...

Page 45: ...to worry about the expense and hassle of replacing your phone international services nge Top up Swipe Card ore you go use your Orange up Swipe Card to top up in the they re available in any Orange p and wherever you see the up symbol nge vouchers y 20 and 50 vouchers from any nge shop or high street stockist te Orange Top up vouchers are currently available abroad Only vouchers will be redeemed e ...

Page 46: ...91 ensure your phone is secure 12 0 D3 qxd 11 12 04 11 03 Page 90 ...

Page 47: ...tomers opening an Orange account receive Orange Care free of charge for the first 12 months Small Business customers will receive a free replacement for their lost stolen and damaged phones which will be sent out within 24 hours of our acceptance of your claim ensure your phone is secure Care icult enough without having to out the expense and hassle of g your phone nge Care you get dwide cover for...

Page 48: ... Orange Care you still 12 month manufacturer s warranty vers you against phone faults all 0208 391 0168 for more details that only authorised people e your phone hone s SIM Card PIN is activated a PIN Personal Identification will be requested each time you our phone on This PIN is preset To increase your phone s security change the PIN to a number only w e your phone is secure What if I enter the ...

Page 49: ...hlighted Press Select your four digit security code and OK nter the code and press OK reference 13 What are the security codes for Your Orange phone comes with a number of preset security codes Each code controls one of your phone s features Use the table below to identify which code you need to activate each feature security feature preset code SIM Card PIN PIN1 1111 Fixed dialling PIN2 1111 Call...

Page 50: ...l handsfree car kit is improperly installed and the air bag inflates serious injury could result Check regularly that all mobile phone equipment in your vehicle is mounted and operating properly 99 y work services bile phone described in this guide is d for use on the Orange network A of features included in this guide d Network Services These are ervices that you can arrange Orange Before you can...

Page 51: ...edical emergencies Do not hang up during an emergency call until you are told to do so by the operator Note When using voice dialling you must say the name exactly as you said it when you recorded it which may be difficult in for example a noisy environment or during 101 bile phone is a low power radio ter and receiver When it is d on it receives and sends out quency RF signals Most electronic equ...

Page 52: ...s Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or gency Do not rely solely upon lling in all circumstances valid SIM Card must be inserted phone in order to make ncy calls Pay as you go rs do not need to have talk time but need to ...

Page 53: ...eries connected to the charger for longer than a week since overcharging may shorten its lifetime If left unused a fully charged 105 ne areas where the air contains micals or particles such as grain or metal powders and any other where you would normally be ed to turn off your vehicle engine he functioning of your phone can ed by localised conditions and we uarantee coverage inside If you have dif...

Page 54: ... knock or shake the phone Rough handling can break the internal circuit boards reference Do not use harsh chemicals cleaning solvents or strong detergents to clean your phone Wipe it with a soft cloth slightly dampened in a mild soap and water solution Do not store it in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not...

Page 55: ...nge phone 109 rs Orange is fulfiling its duty as a ble retailer rwork phone return day phone return only applies to nes and excludes upgrades and oned phones If you are unsatisfied service in any way you can return ne within 14 days of purchase will reimburse you the cost of e and your connection charge All est is that you pay for the calls ready made and a percentage of thly subscription Simply f...

Page 56: ...ject to compliance with all the following terms and conditions of the policy For your information an authorised user is the Orange registered customer other users officially notified to Orange by the customer 111 ge Care terms and tions erpretation hese terms and conditions urance refers to the provisions of use 3 and Warranty to the visions of clause 7 together urance and Warranty are referred to...

Page 57: ...nic or supersonic speeds 113 orised by Orange the registered r s spouse partner members of mmediate family all of whom would reside at the registered customer s and employees of the registered r who use the phone with on of the customer s theft or malicious damage ms must be reported to the Police mediately but in any event within 24 urs of discovery of the occurrence espect of claims arising outs...

Page 58: ... stock that have been tested and are fully functional 6 3 In the event of a claim you are only entitled to repair or replacement at the option of Orange of your phone There is no entitlement to any monetary settlement under the terms of the Orange Care Insurance policy 6 4 The Insurance period will be unaffected by the replacement of your phone and will continue to apply from the date the Insuranc...

Page 59: ... damaged 6 17 If your phone is lost or stolen or maliciously or accidentally damaged so that it is no longer operable and such lost theft or damage falls outside these terms and conditions then Orange may entirely at its discretion agree to sell you a replacement phone at prevailing replacement phone prices The charge for any replacement phone so supplied will be applied to your Orange account 6 1...

Page 60: ... 9 5 Where phones share an Orange Group service plan then Orange Care must be purchased separately for each phone 9 6 Any claim accepted under Orange Care will be subject to an nce rranty defective materials or rkmanship our phone or parts thereof comes defective due to faulty terials or workmanship Orange will ts option repair or replace it at no rge on payment of the ministration fee if applicab...

Page 61: ...erms of the policy from time to time but will give reference you 90 days notice of any such changes If your rights under the policy are restricted or removed you may terminate Orange Care on giving not less than 10 days notice ending on an invoice date If you do not give notice within one month of notification of any changes you will be taken to have accepted the changes 10 term and payments pay a...

Page 62: ...independent Chartered Loss Adjusters for investigation and review nce tching between Service Plans he event that you wish to switch m one pay monthly service plan to other both of which include Orange e or from one pay monthly vice plan to another both of which uire Orange Care to be purchased an optional extra then Orange Care continue unaffected he event that you wish to switch m a pay monthly s...

Page 63: ... sounds software or any other material contained on or available through the Services 125 reference nce mplaints ou have any queries or complaints arding this Insurance you should in first instance address this to nge Call 150 from your Orange monthly phone or 07973 100 150 m any other phone Pay as you go tomers should call 450 from their nge phone or 07973 100 450 from other phone Small Business ...

Page 64: ...rammed to allow you to access the Network Suspension the temporary disconnection of Services Suspend has a corresponding meaning nce ms and conditions which are on both you and Orange for each ou connect to the Orange er Communication on made available to you by which provides information on Services It may be made available Device or provided electronically or ed with new Devices or in mailings o...

Page 65: ...f 3 5 1 we have good reason to believe that you haven t complied with one or more of the terms of your Contract 129 nother person named by you who ised to incur Charges to your ur Contract and the Minimum m ur Contract runs for at least the nimum Term each Device you own your ntract starts on the date of gistration and will continue for the imum Term and thereafter you e limited rights to terminat...

Page 66: ...e of the Services for example the maximum size of an email message that may be sent or receive and the maximum capacity allocated 131 2 you don t pay your bill within the time stipulated in Condition 6 2 we reserve the right to place a Bar on some or all of the Services from your Device with the exception of calls to the emergency services This Bar will remain in force until you ve paid everything...

Page 67: ...s to the third party services and the Internet 3 16 We have no control over the value or quality of goods services or Content offered by third parties on or through the Services As a result we cannot be responsible or liable in any way for and do not endorse any of these goods services or Content 3 17 The Services may be used by you to access websites and networks worldwide Orange accepts no respo...

Page 68: ... we will refund any pre paid Charges that have not been used up 135 vice you must ensure you activate access to the Age stricted Services ur rights to terminate this ntract minating your Contract after the nimum Term u may terminate your Contract to ire at anytime after the Minimum m by giving us at least one nth s notice You are free to restore r Contract throughout this notice od should you chan...

Page 69: ... right to amend the invoicing period and submit interim invoices to you The Connection 137 reference nce mination of your Contract by ange may terminate your Contract mediately at any time in respect of or all the Devices owned by you whole or in part by giving you ten notice if 1 you fail to pass any credit assessments which we may reasonably consider to be necessary from time to time 2 you fail ...

Page 70: ...er immoral fraudulent or 139 rge will be included on your first oice Charges in respect of vices not supplied directly by us Roaming may be invoiced several nths in arrears VAT will be added all invoices at the relevant rate ere applicable Payment is due en you receive your invoice 1 You will be responsible for paying all Charges on your Account whether or not they have been accrued by you persona...

Page 71: ... obscene or menacing nature 4 not cause nor knowingly allow others to cause any nuisance annoyance or inconvenience whether to us or to any of our customers by any means including the use of the Network for persistently sending unsolicited communications without reasonable cause 5 not act in a way whether knowingly or otherwise which will impair the operation of the Network or any part of it or pu...

Page 72: ...ed by you where we suspect fraud We or other organisations may use and search these records to 10 2 1 help make decisions about credit and credit related services for you and members of your household 143 ormation supplied by you details you give us must be rect applying for Registration or for nge Additional Services you dertake to provide your correct me address and other factual rmation You als...

Page 73: ...M Card and other networks 12 3 The SIM Card supplied with your Device enables the Device to work on 145 reference nce 2 2 help make decisions on motor household credit life and other insurance claims for you and members of your household 2 3 trace debtors recover debt prevent fraud and to manage your Accounts or insurance policies 2 4 check your identity to prevent money laundering unless you furn...

Page 74: ...as adding new services particularly Orange Additional Services Charges for and any special terms and conditions attached to Orange Additional Services will be notified in Customer Communication The terms of your 147 reference nce Network only with the exception Devices which can access aming Services However after the imum Term we will lift this riction at your request provided all r payments of C...

Page 75: ...ty resulting from our breach of contract or negligence while providing Services 149 ntract including Charges current the date when you take up the r of any Orange Additional Service apply to it subject to any special motional offer made by us and epted by you stomer Communication ase read all the information we nd you update our Customer mmunication from time to time rmation on various topics is m...

Page 76: ...se call customer services if you do not wish to receive such information from us or if you do not wish to receive information from our business partners but remember that this will preclude you from receiving any of our special offers or promotions or those nce tors beyond our control will not be liable to you if we are ble to perform an obligation or vide the Services to you because any factor ou...

Page 77: ...elivery All invoices and notices served by post will be sent to the address given by you on Registration unless you notify us of a change to this address Any waiver concession or extra time we may allow you is limited to the specific circumstances in which it is given and does not affect our rights in any other way reference disputes between you and us 19 10You may request that disputes between yo...

Page 78: ...quire upgrading modification maintenance and other works including but not limited to works required for security reasons or may be affected by unforeseen 155 reference nce s you go terms and tions wing words and expressions shall following meanings ries esigned for use with but not part of and approved by Orange including limitation batteries chargers car dsets and carry cases ges for pay as you ...

Page 79: ... 1 We may Disconnect your phone and refuse to Re connect it at any time in whole or in part immediately by notice in writing to you if 157 nts which may result in the partial complete non availability of the vices will use all reasonable efforts to vide back up Services and to keep such periods of non availability to a imum but some interruption may nevitable You Register in the wledge of this and...

Page 80: ...e any SIM Card found to be defective by reason of faulty workmanship or design free of charge but may charge 159 1 you fail to comply with clause 2 4 2 5 5 and 6 of these terms and conditions provided that where such failure is capable of remedy you have not taken such remedial steps as we shall have required within 7 days of our giving you notice of such failure or 2 for whatever reason we are un...

Page 81: ...ncluded in a mailing addressed to you or in a text message sent by us to your Phone You are asked to ensure that when contacting Orange 161 replacing or renewing a SIM card ny other circumstances We erve the right to recall any SIM d from you at any time to enhance maintain the quality of the Services u must inform us immediately in the nt that a SIM Card is damaged will send you a replacement SIM...

Page 82: ...be liable to the other whether in contract or tort or otherwise for any loss or damage which is 13 1 1 not the fault of the other party 13 1 2 indirect and or not reasonably foreseeable 13 1 3 loss of business profits savings revenue use or goodwill whether caused to the other party through any breach of your Contract or any matters arising under it Neither party excludes liability for negligent a...

Page 83: ...reign countries however this is dependent 165 neral bject to Condition 10 these terms d conditions may only be varied or ended only by the express mutual eement of both parties and the ty seeking to rely on such variation amendment must produce dence of the other party s eement to it u agree to the disclosure to any communications company debt ection agency credit reference ncy credit or fraud mon...

Page 84: ...erruptions malfunctions or delays in the provision of the Game We agree to rectify any such problems in the Game which are notified to us as soon as we reasonably can If you do notice a fault or error in the Game please notify Orange customer services nce this service being supported by the eign network st e cost of downloading each Game s basic form is currently charged 1 50 For certain games dit...

Page 85: ...demarks and trade names are the properties of their respective owners All rights are reserved by the respective owners reference Orange Value Promise Terms and Conditions 1 Definitions Competitor tariff A popular published currently available monthly paid contract digital tariff available in the UK from O2 UK Limited formerly British Telecommunications Mobile Communications Ltd Vodafone Retail Ltd...

Page 86: ...lan charges for calls entirely on the Orange Network will be the equivalent of the Competitor s tariff charges for calls made entirely on their network subject to point 2 8 above These are known as On Net calls 4 2 OVP Plan charges for calls made to 171 may at our choice withdraw the P Plan for new connections and se the Service Plan to customers tching Service Plan reserve the right to discontinu...

Page 87: ... 8 above These are known as obile to Mobile Off Net calls For mple if Y tariff on network X rges 25p per minute to call other mobile phone on its network d charges 50p per minute to call a bile phone on any other network OVP equivalent Plan will charge p per minute to call another Orange one and 50p per minute to call a bile phone on network X or any er mobile network ther Benefits P offers rollov...

Page 88: ...2001 EN 50361 2001 k EN 301 511 v9 0 2 2003 03 We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex of Directive 1999 5 EC has been followed with the involvement of the following Notified B...

Page 89: ...vices 150 quiries 150 nal Calling Helpline 159 Multi Media 177 or 277 on 980 Care 150 tolen 07973 100 250 ge Business Solutions omers es with 1 49 employees 345 es with 50 employees 158 pay as you go customers To top up your Talk Time 450 Customer Services Enquiries 450 Information Line 452 Talk Time balance 453 Orange Multi Media 177 or 277 Lost or Stolen 07973 100 450 Registration 0800 079 0006 ...

Page 90: ... customers 84 pay as you go customers 86 network selection 88 l Line 2 24 index 179 hone ange Answer Phone call 20 ents 73 redial 20 ntry to your phonebook 28 s 68 ll 20 lls 39 s 58 c Calculator 76 Calendar 73 Calls answering 20 barring 39 length 40 make a 18 mute 22 waiting 21 Caller id 26 Care see Orange Care Codes 96 Conference calling 23 Copy contacts 30 Converter 77 0 D3 qxd 11 12 04 11 03 Pa...

Page 91: ...p between calls 21 Symbols on your display 13 index 181 mate 31 12 alert 48 lls 40 a messages 51 22 nswer Fax 76 nswer Phone 34 r Phone Call Return 34 r Phone PIN 36 ng from any other phone 34 ges 34 al greeting 35 uts 35 are 92 Orange Text Alerts services Orange Plus 60 Orange 177 60 Orange 277 59 Orange World 54 p Phonebook add number 28 store a name and number 28 edit 29 deleting 30 make a call...

Page 92: ...edia ages 44 44 a picture 46 ates 47 date 72 77 68 oad ernational services v Vibrating alert 68 Voice recorder 75 Voice Media see Orange 177 Volume 19 w Wap 57 Wap games 81 World time 72 Writing text 44 0 D3 qxd 11 12 04 11 03 Page 182 ...

Page 93: ...lemented or withdrawn All trademarks are acknowledged October 2004 Orange Personal Communications Services Limited 2004 Orange and wirefree and any other Orange product or service names referred to in this user guide are trade marks of Orange Personal Communications Services Limited Orange Personal Communications Services Limited PO Box 10 Patchway Bristol BS32 4BQ www orange co uk PCN DO515 ISSUE...

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