Samsung Galaxy A04S, User Manual

Page 1: ...www samsung com USER MANUAL English 08 2022 Rev 1 0 SM A047F SM A047F DS SM A047F DSN ...

Page 2: ...9 Understanding the screen 26 Notification panel 28 Entering text Apps and features 30 Installing or uninstalling apps 31 Phone 34 Contacts 36 Messages 37 Internet 38 Camera 48 Gallery 52 Multi window 54 Samsung Health 55 Samsung Notes 55 Samsung Members 56 Samsung Kids 56 Samsung Global Goals 57 SamsungTV Plus 57 Galaxy Shop 57 Calendar 58 Reminder 59 Voice Recorder 59 My Files 59 Clock 59 Calcul...

Page 3: ...0 Device overheating situations and solutions Appendix 103 Troubleshooting 108 Removing the battery Settings 64 Introduction 64 Samsung account 64 Connections 66 Wi Fi 67 Bluetooth 68 NFC and contactless payments NFC enabled models 69 Data saver 70 Mobile data only apps 70 Mobile Hotspot 71 More connection settings 72 Sounds and vibration 72 Sound quality and effects 73 Separate app sound 73 Notif...

Page 4: ...4 Getting started Device layout and functions Speaker Side key Fingerprint recognition sensor Volume key Touchscreen Front camera Multipurpose jack USBType C Earphone jack SIM card Memory card tray ...

Page 5: ...urce such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device s sound...

Page 6: ... not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Hard keys Key Function Side key Press and hold to turn the device on or off Press to turn on or lock the screen Press twice to launch the app or feature you set Side key Volume Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the de...

Page 7: ...vigation bar soft buttons for more information Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device s multipurpose jack to charge the battery After fully charging disconnect the charger from the device ...

Page 8: ...USB connector may be needed depending on the other device When charging starts the battery charging icon will appear on the other device s screen The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device us...

Page 9: ... approved charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing powe...

Page 10: ...ds are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Single SIM card tray Dual SIM card tray 2 1 3 4 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card o...

Page 11: ...nto your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager dual SIM models Launch the Settings app and tap Connections SIM card manager SIM cards Activate the SIM card to use and customise the SIM card settings Preferred SIM card Select to use specific SIM ca...

Page 12: ...rd into the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the...

Page 13: ...nd device care Storage 2 Swipe to the left to view the SD card page 3 Tap Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data ...

Page 14: ...ice on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for ...

Page 15: ...evice settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use ...

Page 16: ...nd then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously O...

Page 17: ...fficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup...

Page 18: ...t download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s...

Page 19: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doin...

Page 20: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 21: ... upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 22: ...vice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout ...

Page 23: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 24: ...ouble tap the screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will req...

Page 25: ...nnected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the ...

Page 26: ...re the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and then tap the Show toolbar after capturing switch to activate it Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To ope...

Page 27: ... then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification p...

Page 28: ...ut languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Setting...

Page 29: ... links Enter emojis Attach animated GIFs Enter stickers Change the keyboard size Open the text editing panel Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text i...

Page 30: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 31: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 32: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 33: ... call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party canno...

Page 34: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 35: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 36: ...Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen So...

Page 37: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 38: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 39: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 40: ...to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camer...

Page 41: ...posure of the shot Matrix metering averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting...

Page 42: ...o take a picture Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap...

Page 43: ...tment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or ba...

Page 44: ... moving or poorly lit objects However higher ISO settings can result in noise in pictures EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure WB Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Separating the focus area and the exposure area You can s...

Page 45: ...void taking pictures of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar t...

Page 46: ...lipping them Videos Reduce file size You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory You may not be able to play the HEVC videos on other devices or share them online General Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Grid lines Display viewfinder...

Page 47: ...torage This feature will appear when you insert a memory card Watermark Add a watermark in the bottom left corner when taking pictures Privacy Privacy Notice View the privacy notice Permissions View the permissions required to use the Camera app Reset settings Reset the camera settings About Camera View the Camera app version and legal information Contact us Ask questions or view frequently asked ...

Page 48: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 49: ...ns View the content on a large screen using the SmartView feature Delete the image Share the image with others Modify the image Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 50: ...next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the p...

Page 51: ...is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then ...

Page 52: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature ...

Page 53: ...the circles between the app windows to the edge of the screen the window will be maximised Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app...

Page 54: ...ng Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards View health tips Manage your profile and view your health and fitness history Monitor your health and fitness Compare your step count records with other Samsung Healt...

Page 55: ... When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in ...

Page 56: ...reen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental controls and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then...

Page 57: ...he region Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync w...

Page 58: ...con will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and tap Restore Reminders ...

Page 59: ... To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To ...

Page 60: ... To stop recording tap on the navigation bar Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in t...

Page 61: ...e not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile n...

Page 62: ...s to find your device Contacts only Only allow Samsung users in your contacts to share with your device Anyone nearby Allow any nearby devices to share with your device Sharing viaWeb link Upload large files to the Samsung storage server and share them with others viaWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share as link Share usin...

Page 63: ...your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhe...

Page 64: ... Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments NFC enabled models Set the device to allow you to read near field communication NFC tags that c...

Page 65: ... to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card m...

Page 66: ...ap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected d...

Page 67: ...opies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on th...

Page 68: ...s Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to rea...

Page 69: ... include all available payment apps If you update the payment app or install a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Connections NFC and contactless payments Contactless payments Payment or Others and then select another app instead of the updated or newly installed app Or deselect the selected app Data saver Reduce y...

Page 70: ...t to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your device from theWi Fi networks list Alternatively ...

Page 71: ...etwork settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printin...

Page 72: ...on System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more informatio...

Page 73: ...etooth speaker 1 On the Settings screen tap Sounds and vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style ...

Page 74: ...screen will scroll more smoothly Refer to Motion smoothness for more information Eye comfort shield Reduce eye strain by limiting the amount of blue light emitted by the screen You can set a schedule for applying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Full screen apps Select apps to use with the full screen aspect ...

Page 75: ...ive Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 90 Hz Standard Use a standard refresh rate in normal situations to conserve battery power Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper and style Themes Apply various themes to the device to change the visual elements...

Page 76: ...email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Some features may not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart...

Page 77: ...ce s software and check for updates Google Play system update View the Google Play system version and check for updates Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device SecureWi Fi Set the device to protect your data while using unsecuredWi Fi networks Refer to SecureWi Fi for...

Page 78: ...gnition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that...

Page 79: ...ings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data...

Page 80: ...PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data ...

Page 81: ... before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the f...

Page 82: ... using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fi...

Page 83: ... network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Settings Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some...

Page 84: ...onal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 85: ...y consumption Refer to Emergency mode for more information Some features may not be available depending on the model Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage...

Page 86: ...e Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the ...

Page 87: ...unch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Screenshots Change the settings for screenshots Show contacts when sharing content Set the dev...

Page 88: ...wing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Turn over to mute Set the device to mute certain sounds by using motions or gestures Finger sens...

Page 89: ...be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be dele...

Page 90: ... apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an ov...

Page 91: ...anced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete fil...

Page 92: ...iagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compression feature to compress Internet data such as images videos and webp...

Page 93: ...used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physi...

Page 94: ...nfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the ...

Page 95: ... update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website...

Page 96: ...ormation such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 97: ...d by apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extra...

Page 98: ...matically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Sett...

Page 99: ...r The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performanc...

Page 100: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 101: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 102: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 103: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 104: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 105: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 106: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 107: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 108: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 109: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...