Samsung Galaxy Buds Pro SM-R190, User Manual

Page 1: ...www samsung com USER MANUAL English 01 2021 Rev 1 0 SM R190 ...

Page 2: ... mobile device 21 Wearing the earbuds 22 Using the earbud by touch 25 Using the noise controls mode 27 Using Bixby 28 Listening to music 29 Using the equaliser 30 Using call features GalaxyWearable App 31 Introduction 32 Connecting and disconnecting the earbuds 33 Viewing Galaxy Buds Pro status and customising settings Appendix 37 Troubleshooting 40 Managing the Galaxy Buds Pro 42 Restarting the e...

Page 3: ...ranty Some functions may not work as described in this manual depending on the maker and model of the mobile device you connect to the device This product includes certain free open source software The licence information of the open source software used in this product can be found at opensource samsung com Maintaining water resistance The earbuds support water resistance but the earbuds may be d...

Page 4: ...ove the water from the devices If you do not follow these instructions the water can enter the devices joints and affect the devices speakers feature other functionality and their appearance It is not recommended to use the devices in water Your devices have been tested in a controlled environment and certified to be water resistant in specific situations meets requirements of classification IPX7 ...

Page 5: ...w you to listen to music or answer incoming calls after connecting them to your mobile device even while doing other activities such as working out Do not wear the earbuds in high traffic areas such as roads or crosswalks Doing so may result in accidents due to slowed reaction times ...

Page 6: ...out prior notice You can purchase additional accessories from the Samsung website Make sure they are compatible with the Galaxy Buds Pro before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing co...

Page 7: ...function Before wearing the earbuds clean the sensor first Charging case Charging contacts right Charging case battery indicator light Charging contacts left Charger port USBType C Wireless charging coil Earbud battery indicator light If there is sweat or liquid on the charging contacts corrosion may occur on the Galaxy Buds Pro When there is sweat or liquid on the charging contacts or earbuds cle...

Page 8: ...r tip excessively when you attach or detach it The ear tip may tear Do not press the ear tip excessively or twist it The ear tip may be damaged 1 Select the ear tip that fits your ear 2 Align the latch at the bottom of the earbud and groove of the ear tip and cover the latch with the ear tip 3 Follow the same procedure for the opposite earbud ...

Page 9: ...hargers are sold separately To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power You cannot use your earbuds wireless features while charging the earbuds batteries Keep the charging case closed while you store or charge the earbuds or when you charge the charging cas...

Page 10: ...e 2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case R L 3 Close the charging case 4 Connect the USB cable to the charger and then plug the USB cable into the charger port ...

Page 11: ...s sweat or liquid on the charging contacts or earbuds clean them before inserting the earbuds in the charging case Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current While charging the Galaxy Buds Pro and the charger may heat up This is normal and should not affect the Galaxy Buds Pro s lifespan or performance If the...

Page 12: ...arging disconnect the charging case from the wireless charger Precautions for wireless charging Do not place the charging case on the wireless charger when conductive materials such as metal objects and magnets are placed between the charging case and the wireless charger The Galaxy Buds Pro may not charge properly or may overheat or the charging case may be damaged Use Samsung approved wireless c...

Page 13: ...y vary by device Adjust the device and the charging case to make a strong connection To charge properly do not move or use either the device that functions as a wireless charger or the charging case while charging The power charged to the Galaxy Buds Pro may be less than the amount shared to them by the device that functions as a wireless charger If you charge the Galaxy Buds Pro while charging th...

Page 14: ... notification will appear on the mobile device s notification panel Battery indicator lights identification The battery indicator lights inform you of your earbuds and the charging case s charging status The earbud battery indicator light is located inside of the charging case and shows the charging status of the earbuds The charging case battery indicator light on the front of the charging case i...

Page 15: ...ays on for five seconds after closing the charging case Battery power is low between 10 and 29 Yellow stays on for five seconds after closing the charging case Battery power is moderate between 30 and 59 Green stays on for five seconds after closing the charging case Battery power is high more than 60 The charging case battery indicator light flashes red when the external power is cut off during c...

Page 16: ...r more You can change the language of the GalaxyWearable app on your mobile device Launch the Settings app on your mobile device and tap General management Language English may appear by default if the selected language on the Settings app is not supported on the GalaxyWearable app Connecting the earbuds to a Samsung mobile device for the first time 1 Check the direction of each earbud and correct...

Page 17: ...buds from the charging case and insert them into the case again 4 On your mobile device tap Connect on the pop up window and follow the on screen instructions to complete the connection Once the connection has been established the earbuds will be automatically connected to your mobile device whenever you open the charging case while the earbuds are inside it The connection pop up window will appea...

Page 18: ... the other devices that use the same Samsung account with the earbuds on the mobile devices that you want to connect launch the Settings app tap Connections Bluetooth and then select the earbuds synced through the Samsung account If only a single earbud is connected to your mobile device you will hear the sound in mono It will automatically switch to stereo mode when both earbuds are connected to ...

Page 19: ... charging case 3 Open the charging case The earbuds will enter Bluetooth pairing mode automatically 4 On your mobile device activate the Bluetooth feature to connect the earbuds to your mobile device launch the GalaxyWearable app and then follow the on screen instructions to complete the connection Galaxy Buds Pro Galaxy Buds Pro XXXX Tips and precautions when connecting to the mobile device If th...

Page 20: ...an connect and exchange data with other Bluetooth enabled devices such as mobile devices without connecting via cables Notices for using Bluetooth To avoid problems when connecting your earbuds to another device place the devices close to each other Ensure that your earbuds and the other Bluetooth device are within the maximum Bluetooth connection range 10 m The distance may vary depending on the ...

Page 21: ...e damaged or disabled by the magnets in the device If the touch sensitive sensor does not make contact with your ear the earbud may not work Use the ear tips that fit your ears if you do not hear a sound informing you that the earbud is detected If the earbuds are not positioned correctly in your ears they may not work If this is the case use a pair of ear tips that fit your ears and wear the earb...

Page 22: ...g the earbuds when you put them on Then the earbud will emit a sound informing you that the earbud is detected L Using the earbud by touch Introduction Touch the earbud to play or stop music or answer or reject calls You can also set the earbuds to perform other actions by touch Touch areas To avoid hurting your ears do not apply excessive pressure to the earbuds with your fingertips To avoid dama...

Page 23: ...ins playing to play the previous track Touch and hold Activate a preset feature It is set by default to activate the noise controls mode Refer to Setting a preset touch and hold feature for more information about changing preset menus Decline a call If the earbuds do not connect to a mobile device the connection pop up window does not appear or your mobile device cannot find the earbuds touch and ...

Page 24: ...e widget Add the Galaxy Buds Pro widget to the mobile device and tap the button to quickly lock the touch feature of the earbuds Setting a preset touch and hold feature You can select a preset touch and hold feature of each earbud to activate features quickly and conveniently 1 Launch the GalaxyWearable app on the mobile device 2 Tap Touch and hold 3 Under Left or Right select preset touch and hol...

Page 25: ...ons such as when listening to music Conversely activate the ambient sound mode to hear your surroundings clearly so you can quickly detect any potentially dangerous situations or hear another person s voice during a conversation If the microphone the outer microphone while wearing the earbuds and its area are covered completely feedback may occur when launching the active noise cancelling feature ...

Page 26: ...uds detect that you are talking to other people If ambient sound mode is activated the media volume will be decreased to let you hear outside sounds or another person s voice clearly allowing you to concentrate on the conversation The earbuds return to the previously used mode automatically if they do not detect a voice for a certain period The voice detection sensors of both earbuds detect your v...

Page 27: ...xby and touch and hold the earbud Alternatively say Hi Bixby Bixby will be launched on your connected mobile device 2 Say what you want to Bixby Bixby will launch the function you request or show the information you want on the connected mobile device when it recognises what you say through the earbuds To repeat what you said before or to say something new touch and hold the earbud Waking up Bixby...

Page 28: ... mobile device You can stream music played from the connected mobile device On your mobile device launch a music player app and play music Playing or pausing the track Touch the earbud to play and pause the track Playing the next track Double touch the earbud to play the next track Playing the previous track Touch the earbud three times to play the previous track If you touch the earbud three time...

Page 29: ... touch and hold feature is also automatically set to the volume adjustment feature 1 Launch the GalaxyWearable app on the mobile device and tap Touch and hold 2 Under Left or Right select Volume down or Volume up 3 Touch and hold the right earbud and release your finger when you reach the desired volume to increase the volume Touch and hold the left earbud and release your finger when you reach th...

Page 30: ... of the incoming call s phone number or the name saved in your contacts via voice notification launch the GalaxyWearable app on the mobile device and tap Read notifications aloud See all Then tap select All and then tap the Incoming call switch to activate the feature Answering a second call When a second call comes in during a call the earbuds will emit a sound To stay on the current call and rej...

Page 31: ...nd customise their settings Launch the GalaxyWearable app on your connected mobile device If it is the first time connecting the earbuds and a mobile device refer to Connecting the earbuds to a mobile device for more information Some features may not be available depending on the type of connected mobile device Access additional options Galaxy Buds Pro s battery status Customise your Galaxy Buds P...

Page 32: ...charging case again To manually reconnect the earbuds to your mobile device launch the GalaxyWearable app on the mobile device and tap Connect Connecting with new earbuds You can temporarily disconnect the earbuds from your mobile device and connect additional ones Launch the GalaxyWearable app on the mobile device and tap Add new device Connecting with other devices after disconnecting from the p...

Page 33: ...s and customising settings View the status of the Galaxy Buds Pro that are connected to your mobile device and change their settings Launch the GalaxyWearable app on the mobile device Some features such as the noise controls mode or Bixby voice wake up may affect the usage time of your earbuds Setting the noise controls mode Activate or deactivate the active noise cancelling or ambient sound mode ...

Page 34: ...p Read notifications aloud Read aloud while using phone Set the earbuds to receive notifications of the mobile device even when you are using the mobile device App notifications to read aloud Select the apps you want to receive notifications from and change the notification settings for each app Advanced Activate advanced features of the Galaxy Buds Pro Launch the GalaxyWearable app on the mobile ...

Page 35: ...o and sound output and listen to vivid sound when launching a game Launch the GalaxyWearable app on the mobile device tap Labs and then tap the Gaming mode switch to activate it This feature is available only when connecting with a Samsung mobile device that uses the Android OS Find My Earbuds If you misplace your earbuds use the GalaxyWearable app on your mobile device to find it 1 Launch the Gal...

Page 36: ...ftware update Tips and user manual View how to use the Galaxy Buds Pro Launch the GalaxyWearable app on your mobile device and tap Tips and user manual to view the quick tips for using the Galaxy Buds Pro Tap User manual to view the full user manual About earbuds View the information of the Galaxy Buds Pro Launch the GalaxyWearable app on the mobile device and tap About earbuds To change your Gala...

Page 37: ...the earbuds from your ears and put them in again If the earbuds touch feature becomes unresponsive or the earbuds do not work properly insert the earbuds into their corresponding slots in the charging case close the charging case and then remove them after seven seconds or more Bluetooth device cannot locate your earbuds Close the charging case again and open it to enter the Bluetooth pairing mode...

Page 38: ...arbuds to connect them both To restart the earbuds refer to Restarting the earbuds for more information The battery does not charge properly For Samsung approved chargers Ensure that the charging contacts of the earbuds and the charging contacts of the charging case are in contact with each other Ensure that the charger is connected properly to the charging case If the charging contacts are dirty ...

Page 39: ...he volume on the connected mobile device or move to another area Sound is emitted from the connected mobile device not the earbuds during a call Check if you are wearing the earbuds properly If worn improperly you will not be able to hear the call audio through the earbuds even if the Bluetooth icon appears on the connected mobile device Remove the earbuds from your ears and put them in again Audi...

Page 40: ...xy Buds Pro are hot to the touch When you use the Galaxy Buds Pro for an extended period of time they may feel hot to the touch This is normal and should not affect your Galaxy Buds Pro s lifespan or performance If the Galaxy Buds Pro overheat or feel hot for a prolonged period do not use them for a while If the Galaxy Buds Pro continue to overheat contact a Samsung Service Centre A small gap appe...

Page 41: ...cessive force while removing earwax or debris The speaker and the air duct may be damaged Cleaning the charging contacts If the battery does not charge properly wipe the charging contacts with a dry cloth Charging contacts Cleaning the earbuds and charging case When the charging case and earbuds are exposed to foreign materials such as dust sand or metal shavings the Galaxy Buds Pro may not charge...

Page 42: ... light will flash green and turn off Then the earbuds are coupled The earbud battery indicator light will keep flashing red when the earbuds are not coupled properly Remove the earbuds from the charging case and insert them again Then touch and hold both earbuds for seven seconds or more 3 Connect the earbuds to a mobile device For more information refer to Connecting the earbuds to a mobile devic...

Page 43: ...ing recording or storing in any information storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide All other trademarks and copyrights are the property of their respective owners Model SM R190 Rated voltage current 5V 120 mA earbuds 5V 500 mA charging case 3 7V i...