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Section 13: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants
that SAMSUNG’s devices and accessories (“Products”) are free
from defects in material and workmanship under normal use and
service for the period commencing upon the date of purchase by
the first consumer purchaser and continuing for the following
specified period of time after that date:
What is not covered?
This Limited Warranty is conditioned upon proper use of the
Product.
This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abnormal use, abnormal
conditions, improper storage, exposure to liquid, moisture,
dampness, sand or dirt, neglect, or unusual physical, electrical or
electromechanical stress; (b) scratches, dents and cosmetic
damage, unless caused by SAMSUNG; (c) defects or damage
resulting from excessive force or use of a metallic object when
pressing on a touch screen; (d) equipment that has the serial
number or the enhancement data code removed, defaced,
damaged, altered or made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (h) defects
or damage resulting from external causes such as collision with
an object, fire, flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown fuse, or improper
use of any electrical source; (i) defects or damage resulting from
cellular signal reception or transmission, or viruses or other
software problems introduced into the Product; or (j) Product
used or purchased outside the United States. This Limited
Warranty covers batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this Limited Warranty
Device
1 Year
Batteries (Including
Internal Batteries)
1 Year
Case/Pouch/Holster
90 Days
Other Device Accessories 1 Year
