Samsung Galaxy S 5 Sport, Important Information Manual

Page 1: ...Important Information for the Samsung Galaxy S 5 Sport Important Health Safety and Warranty Information page 2 General Terms and Conditions of Service page 20 Important Message from Sprint page 55 ...

Page 2: ...e using your mobile device Warranty Information Samsung Limited Warranty This product is covered under the applicable Samsung Limited Warranty Full written terms and detailed information about the warranty and obtaining service are available On the device tap Settings SYSTEM tab bout device Legal information Samsung legal Warranty Online at English www samsung com us Legal Phone HSGuide Spanish ww...

Page 3: ...ce Legal information Samsung legal End User License Agreement Online at www samsung com us Legal SamsungLegal EULA4 Health and Safety Information The complete Health and Safety document is available On the device tap Settings About device Legal information Samsung legal Health and Safety Online at English www samsung com us Legal Phone HSGuide Spanish www samsung com us Legal Phone HSGuide SP ...

Page 4: ...entions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to ...

Page 5: ...ANY PARTICULAR PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT THE PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATION OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KI...

Page 6: ...RE SUCH AS CUSTOM OS Samsung KNOX Samsung KNOX is Samsung s security platform and is a mark for a Samsung device tested for security with enterprise use in mind Additional licensing fee may be required For more information about Knox please refer to www samsung com us knox 030115 Samsung Electronics America SEA Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726...

Page 7: ...efore this device is restricted from being used outdoors when operating in frequencies between 5 15 5 25 GHz Specific Absorption Rate SAR Certification Information Your wireless device is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for Radio Frequency RF energy set by the Federal Communications Commission FCC of the U S Government These FCC RF...

Page 8: ...bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum reported value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the ...

Page 9: ...ite www samsung com sar SAR information on this and other mobile devices can be accessed online on the FCC s website through http transition fcc gov oet rfsafety sar html To find information that pertains to a particular model this site uses the device FCC ID number which is usually printed somewhere on the case of the device Sometimes it may be necessary to remove the battery pack to find the num...

Page 10: ...use harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This ...

Page 11: ...se the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Commercial Mobile Alerting System CMAS This device is also designed to receive CMAS alerts known as Personal Localized Alerting Network PLAN alerts If your wireless provider ha...

Page 12: ...improve GPS performance AGPS uses your wireless service provider s network and therefore airtime data charges and or additional charges may apply in accordance with your service plan Contact your wireless service provider for details Your Location Location based information includes information that can be used to determine the approximate location of a mobile device Mobile devices which are conne...

Page 13: ...mobile device for as long as the emergency responder instructs you Navigation Maps directions and other navigation data including data relating to your current location may contain inaccurate or incomplete data and circumstances can and do change over time In some areas complete information may not be available Therefore you should always visually confirm that the navigational instructions are con...

Page 14: ... receive any calls the mobile device must be switched on and in a service area with adequate signal strength Emergency calls may not be possible on all wireless mobile device networks or when certain network services and or mobile device features are in use Check with local service providers If certain features are in use call blocking for example you may first need to deactivate those features be...

Page 15: ...on FCC has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices When individuals employing some assistive hearing devices hearing aids and cochlear implants use wireless mobile devices they may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference noise and mobil...

Page 16: ...earing device is the best way to evaluate it for your personal needs M Ratings Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled M4 is the better higher of the two ratings M ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode T Ratings M...

Page 17: ... aid and wireless mobile device rating values are added together to indicate how usable they are together For example if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating the sum of the two values equals M5 Under the standard this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device...

Page 18: ... there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing...

Page 19: ...isk of fire or explosion which could lead to serious bodily injuries or damage to property Restricting Children s Access to Your Mobile Device Your mobile device is not a toy Do not allow children under the age of 3 to play with it because they could hurt themselves or others or damage the mobile device If parents choose to allow children 3 or older to use the device they should make sure that the...

Page 20: ...vices 2 you your customer and user mean an account holder with us or any user of our Devices or Services 3 Device means any phone aircard mobile broadband device any other device accessory or other product that we provide you we sell to you or is active on your account with us and 4 Service means Sprint branded offers rate plans options wireless services billing services applications programs prod...

Page 21: ...the requirements and terms set forth in the current written Agreement and transaction materials apply iii any confirmation materials and invoices that we may provide to you and iv the terms set forth in the coverage map brochures It is important that you carefully read all of the terms of the Agreement Additional Terms Additional terms will apply when you use certain applications programs Devices ...

Page 22: ...loyer association or organization and Sprint The discount will be zero after your agreement or your organization s agreement with Sprint ends Additional terms and eligibility requirements regarding organization discounts will be provided to you Our Policies Services are subject to our business policies practices and procedures Policies You agree to adhere to all of our Policies when you use our Se...

Page 23: ...t or other terms of the Agreement but such Early Termination Fee will be prorated based on your remaining Term Commitment Early Termination Fees are a part of our rates Any Term Commitment the length of the Term Commitment and the applicable Early Termination Fee amounts and proration will be disclosed to you during the sales transaction Carefully review any Term Commitment and Early Termination F...

Page 24: ...ervice If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available we may change your rate plan to one for which you qualify We will provide you notice of material changes and we may provide you notice of non material changes in a manner consistent with this Agreement see Providing Notice To Each Other Under The Agreement section If a ch...

Page 25: ...n any manner restricted by or inconsistent with the Agreement and Policies g breaching failing to follow or abusing the Agreement or Policies h providing false inaccurate dated or unverifiable identification or credit information or becoming insolvent or bankrupt i modifying a Device from its manufacturer specifications for example rooting the device j failing to use our Services for an extended p...

Page 26: ... if you return or provide your Device to Sprint and fail to either deactivate service on the Device or activate another Device in connection with your Service we reserve the right to terminate your Service and if you are subject to a Term Commitment you may be charged all or part of an Early Termination Fee You are responsible for all charges billed or incurred prior to deactivation If Services ar...

Page 27: ... provide your payment history and other account billing charge information to any credit reporting agency or industry clearinghouse Account Spending Limits ASL An ASL is a temporary or permanent limit typically based on credit history payment history or to prevent fraud that we place on the amount of unpaid charges you can accumulate on your account regardless of when payment on those charges is d...

Page 28: ...your Deposit to any outstanding charges We ll send any remaining portion of the Deposit to your last known address within 90 days after your final invoice if it is returned to us we will forward it on to the appropriate state authorities to the extent required by law Restrictions On Using Services You can t use our Services a in a way that could cause damage or adversely affect any of our other cu...

Page 29: ... another carrier Except for any legal right you may have to port transfer your phone number to another carrier you have no and cannot gain any for example through publication use etc proprietary ownership or other rights to any phone number identification number email address or other identifier that we assign to you your Device or your account We ll notify you if we decide to change or reassign t...

Page 30: ...onditions Coverage isn t available everywhere Coverage and Service speeds are not guaranteed Coverage is subject to change without notice Service speeds may depend on the Service purchased Actual speeds will vary Estimating wireless coverage signal strength and Service speed is not an exact science There are gaps in coverage within our estimated coverage areas that along with other factors both wi...

Page 31: ...that roaming coverage will be available Roaming coverage may exist both within and outside our network coverage areas Your Device will generally indicate when you re roaming Depending on your Services separate charges or limits on the amount of minutes used while roaming may apply Certain Services may not be available or work the same when roaming for example data Services voicemail call waiting e...

Page 32: ...ur representatives access or load on your Device To protect our networks and Services or for other reasons we may place restrictions on accessing certain Data Content such as certain websites applications etc impose separate charges limit throughput or the amount of data that you can transfer or otherwise limit or terminate Services If we provide you storage for Data Content that you have purchase...

Page 33: ...s our networks performance or hinders access to our networks If your Services include Web or data access you also can t use your Device as a modem for computers or other equipment unless we identify the Service or Device you have selected as specifically intended for that purpose for example with phone as modem plans Sprint Mobile Broadband card plans wireless router plans etc Software License If ...

Page 34: ... usage charges charges for additional services taxes surcharges and fees associated with your Services These charges are described or referred to during the sales transaction in our marketing materials and in confirmation materials that we may send to you Depending on your Services charges for additional services may include operator and directory assistance voicemail call forwarding data calls te...

Page 35: ...lling Purposes Regular Voice Calls We round up partial minutes of use to the next full minute Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks You re charged for all calls that connect even to answering machines voicemail or voice transcription services You won t be charged for unanswered calls or if you ...

Page 36: ...pant responds Subsequent push to talk communications are considered new calls Charges apply for the entire period of time the push to talk call is connected to our network Depending on your plan nationwide international or group push to talk calls may use the local push to talk minutes in your plan and result in additional or different charges Responses to call alert transmissions are treated as n...

Page 37: ...ctures banners advertisement etc additional data used in accessing transporting and routing the file on our network data from partial or interrupted downloads re sent data and data associated with unsuccessful attempts to reach websites or use applications These data charges are in addition to any charges for the Data Content itself game ringer etc Data used and charged to you will vary widely eve...

Page 38: ...ll be listed as total charges for a category If you choose Internet billing you will not receive paper bills Your Payments Late Fees Payment is due in full as stated on your bill If we do not receive payment in full by the date specified on your bill a late payment charge which may be charged at the highest rate permissible by law may be applied to the total unpaid balance We may also charge you a...

Page 39: ...include but are not limited to Federal Universal Service Regulatory and Administrative charges gross receipts charges and other charges Surcharges are not taxes and we are not required by law to assess them They are part of our rates we choose at our discretion to collect from you to recover certain costs and are kept by us The number and type of Surcharges will be provided on your invoice and may...

Page 40: ...ll Protecting Our Network Services We can take any action to 1 protect our networks our rights and interests or the rights of others or 2 optimize or improve the overall use of our networks and Services Some of these actions may interrupt or prevent legitimate communications and usage for example message filtering blocking software to prevent spam or viruses limiting throughput limiting access to ...

Page 41: ... that Sprint may in our sole discretion treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service You agree that we may contact you for Service related reasons through the contact information that you provide through the Services or Devices to which you subscribe or throu...

Page 42: ...our use of the Services or the application s You understand that your use of third party applications is subject to the third party s terms and conditions and policies including its privacy policy Be sure that you have reviewed and are comfortable with the third party s policies before using its application on your device Information on Devices Your Device may contain sensitive or personal informa...

Page 43: ...on and use of location enabled services You agree that any authorized user may access use or authorize Sprint or third party location enabled applications through the Services You understand that your use of such location enabled applications is subject to the application s terms and conditions and policies including its privacy policy If you activate location enabled services for devices used by ...

Page 44: ...ces have a safety feature that prevents use of the keypad after dialing 911 you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or th...

Page 45: ...AND DEFECTS You Agree That We Are Not Responsible For Certain Problems You agree that neither we nor our parent subsidiary or affiliate companies nor our vendors suppliers or licensors are responsible for any damages delay interruption or other failure to perform resulting from a anything done or not done by someone else b providing or failing to provide Services including but not limited to defic...

Page 46: ... riot strike war terrorism or government orders or acts You should implement appropriate safeguards to secure your Device computer or equipment and to back up your information stored on each YouAgreeThatOurLiabilityIsLimited NoConsequentialDamages TO THE EXTENT ALLOWED BY LAW OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE...

Page 47: ...tion Mandatory Arbitration and Waiver of Class Action Instead of suing in court you and Sprint agree to arbitrate all Disputes as defined below on an individual non representative basis You agree that by entering into this Agreement you and Sprint are waiving the right to a trial by jury or to participate in a class action or representative action This agreement to arbitrate is intended to be broa...

Page 48: ...her representatives b you bring against a third party such as a retailer or equipment manufacturer that are based on relate to or arise out of in any way our Services or the Agreement or c that Sprint brings against you Disputes also include but are not limited to i claims in any way related to or arising out of any aspect of the relationship between you and Sprint whether based in contract tort s...

Page 49: ...t agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action If an agreement cannot be reached within forty five 45 days of receipt of the Notice of Dispute you or Sprint may commence an arbitration proceeding or small claims action ArbitrationTerms Process Rulesand Procedures 1 Unless you and Sprint agree otherwise the arbitration will be conducted by ...

Page 50: ...MS Policy on Consumer Arbitrations Pursuant to Pre Dispute Clauses Minimum Standards for Procedural Fairness the Minimum Standards the Minimum Standards in that regard will apply However nothing in this paragraph will require or allow you or Sprint to arbitrate on a class wide representative or consolidated basis 3 The arbitrator may award declaratory or injunctive relief only in favor of the indi...

Page 51: ...trator s decision and award is final and binding with some limited court review under the FAA and judgment on the award may be entered in any court with jurisdiction 6 As an alternative to arbitration we may resolve Disputes in small claims court in the county of your most recent billing address In addition this arbitration agreement does not prevent you from bringing your Dispute to the attention...

Page 52: ...nsmit or make available via the Service failing to provide appropriate notices regarding location enabled services see Location Enabled Services section failure to safeguard your passwords backup question to your shared secret question or other account information or violating this Agreement or any policy referenced in this Agreement any applicable law or regulation or the rights of any third part...

Page 53: ...hone number email address or any other electronic address that you have provided or may in the future provide to Sprint You agree and acknowledge that any email address or any other electronic address that you provide to Sprint is your private address and is not accessible to unauthorized third parties For attempts to collect unpaid charges you agree that in addition to individual persons attempti...

Page 54: ...filiates subsidiaries agents and predecessors and successors in interest You can t assign the Agreement or any of your rights or duties under it unless we agree to the assignment We can assign the Agreement without notice You cannot in any manner resell the Services to another party The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior writt...

Page 55: ...n you visit them Downloaded applications or software may access use or share information on your device like your contacts or your location Although Sprint is excited to allow our customers to make their own choices about the Internet sites you wish to visit or the applications or software you d like to use we do want to remind you that Sprint is not able to help you troubleshoot issues connected ...

Page 56: ...56 Important Message not be covered by Sprint s Service and Repair policy or your device insurance policy For more information about Sprint s policies products or services please visit us at sprint com ...

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Page 60: ... 2015 Sprint Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners GH68 41830A_REV_1 1 Printed in Korea SPT_G860P_IIB_Eng_PS_042915_R2 ...