v.7-1-13
General Terms and Conditions
51
“Disputes” shall include, but are not
limited to, any claims or controversies
against each other related in any way
to or arising out of in any way our
Services or the Agreement, including,
but not limited to, coverage, Devices,
billing services and practices,
policies, contract practices (including
enforceability), service claims, privacy,
or advertising, even if the claim arises
after Services have terminated.
Disputes also include, but are not
limited to, claims that: (a) you or an
authorized or unauthorized user of
the Services or Devices bring against
our employees, agents, affiliates, or
other representatives; (b) you bring
against a third party, such as a retailer or
equipment manufacturer, that are based
on, relate to, or arise out of in any way
our Services or the Agreement; or (c)
that Sprint brings against you. Disputes
also include, but are not limited to, (i)
claims in any way related to or arising
out of any aspect of the relationship
between you and Sprint, whether
based in contract, tort, statute, fraud,
misrepresentation, advertising claims
or any other legal theory; (ii) claims that
arose before this Agreement or out of a
prior Agreement with Sprint; (iii) claims
that are subject to on-going litigation
where you are not a party or class
member; and/or (iv) claims that arise
after the termination of this Agreement.
Dispute Notice and Dispute
Resolution Period
Before initiating an arbitration or a
small claims matter, you and Sprint
each agree to first provide to the other
a written notice (“Notice of Dispute”),
which shall contain: (a) a written
