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General Terms and Conditions of Service
effective 1-17-15
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited
to, rates, charges, how we calculate charges, discounts, coverage, technologies
used to provide services, or your terms of Service. If you lose your eligibility for a
particular rate plan or if a particular rate plan is no longer supported or available,
we may change your rate plan to one for which you qualify. We will provide you
notice of material changes—and we may provide you notice of non-material
changes—in a manner consistent with this Agreement (see “Providing Notice To
Each Other Under The Agreement” section).
If you continue to access or use our
Services or increase your account balance on or after the effective date of a change,
you accept the change. Do not access or use our Services after the effective date of
a change if you decide to reject the change and terminate Service. You will not be
entitled to any credit for the unused portion of your account balance if you decide to
terminate Service in response to a change to the Agreement.
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any
reason.
For example, we can suspend or terminate any Service for the following: (a)
failure to have or maintain an appropriate account balance for applicable charges;
(b) harassing/threatening/abusing/offending our employees or agents; (c) providing
false or inaccurate information; (d) interfering with our operations; (e) using/suspicion
of using Services in any manner restricted by or inconsistent with the Agreement
and Policies; (f) breaching, failing to follow, or abusing the Agreement or Policies; (g)
modifying a Device from its manufacturer specifications (for example, rooting the
device); or (h) if we believe the action protects our interests, any customer’s interests,
or our networks.
Your Right To Change Services & When Changes Are Effective
The account holder can typically change Services upon request, and in some
instances, changes may be conditioned on payment of certain charges. The effective
date of any changes will depend on our Policies, the old Services, and the requested
Services. We may credit or refund any subscription or other charges as a result of a
change of Services. We may–but are not obligated to–provide you the opportunity to
authorize someone else to have account control and make changes to your Services.
