Samsung Galaxy Tab A6, Device Setup Manual

Page 1: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 1 Samsung Galaxy Tab A6 Device Setup Guide ...

Page 2: ... received a Samsung Galaxy Tab A 2016 tablet In this document you ll find the following to get your device and SIM up and running p 3 Tablet overview p 6 Pre setup charging p 8 First time setup p 19 Installing the SIM p 27 Setting up a Google account p 36 Finishing Up p 42 Troubleshooting ...

Page 3: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 3 Samsung Galaxy Tab A6 In the box Power adaptor USB cable Quick start guide and warranty card Tablet in protective sleeve ...

Page 4: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 4 Samsung Galaxy Tab A6 Device Overview ...

Page 5: ...al co uk info we are digital co uk 44 0 3333 444019 5 Samsung Galaxy Tab A6 SIM Overview SIM card Top up card Welcome booklet The outer plastic packaging has a sticker with the associated mobile number PIN and PUK code ...

Page 6: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 6 Pre Setup Charging ...

Page 7: ... be fully charged for setup Try to plug it in somewhere accessible so you can continue with setup while it charges 1 Attach the USB cable to the included power adaptor 1 Plug in to the multipurpose jack at the bottom of the tablet and charge via an accessible wall socket 1 Hold down the power button for 2 3 seconds to switch the tablet on USB cable Power adaptor ...

Page 8: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 8 First Time Setup ...

Page 9: ...etup 1 Press and hold the power key top right for a few seconds to switch on the device 1 If the device does not switch on a Please ensure you have charged the device for at least half an hour b If it is still not working contact the Digital Bridge team digitalbridge we are digital co uk or 0345 222 0333 ...

Page 10: ... should be English United Kingdom 1 Tap the blue button to proceed Note While you can choose another language if preferred we recommend using English UK if you wish to use this guide for reference If you require accessibility options such as a screen reader or visibility enhancements tap on Accessibility on this screen before proceeding ...

Page 11: ...setup If you have WiFi in your home 1 Locate the name and password for the network This is usually found on the router 1 Select the network name and enter the password and tap Connect then Next once Connected appears in blue Use the eye button to show the password as it s typed ensure you are in a private location when doing this ...

Page 12: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 12 Samsung Galaxy Tab A6 Internet If you will be using the SIM card provided 1 Optional Switch off WiFi using the toggle 2 Tap Skip ...

Page 13: ...ntinuing Setup You will be asked to read and accept the terms and conditions for the device We recommend ticking End User Licence Agreement and leaving the other two options unticked However it s up to you tap learn more under any of the options to find out more about each one Tap Next to proceed ...

Page 14: ...ll need to to read and agree to Google s terms and conditions We recommend that the location settings are switched off at this stage to preserve data and can be switched on later from the device settings if required Tap on the blue toggles to switch these on and off as preferred When you re ready tap Next to proceed ...

Page 15: ...have connected to WiFi skip to p 27 to complete Google Account setup before continuing with the next steps Select today s date and the correct time Please note this is important as if you use the default time some updates and features may not work properly Add your name on the next screen optional for personalisation ...

Page 16: ... is highly recommended You will require this for future access so remember what you choose or make a note somewhere safe Pattern Draw a pattern on a 9x9 grid covering at least 4 dots PIN Set a PIN with at least 4 digits Remember to not use something too obvious like your birthday or 1234 Password Set a password with at least 4 letters numbers or symbols remember our password tips from page 22 ...

Page 17: ...33 444019 17 Samsung Galaxy Tab A6 Samsung Account It is advised to skip the Samsung Account setup at this stage However if you wish to set up an account or already have one fill in the details here You can come back to this later through your tablet settings ...

Page 18: ...o we are digital co uk 44 0 3333 444019 18 Samsung Galaxy Tab A6 Continuing Setup Tap on Set screen layout to adjust the screen zoom and font size if required Once you re happy with the preview tap OK and Finish to complete setup ...

Page 19: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 19 Installing the SIM ...

Page 20: ...ung Galaxy Tab A6 Preparing the SIM 1 Take the SIM card out of the packaging 1 There are three SIM sizes standard micro and nano 1 Break out the nano SIM option this is the smallest option Keep the packaging welcome booklet and top up card in a safe place for future reference ...

Page 21: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 21 Samsung Galaxy Tab A6 Preparing the SIM Break out the smallest SIM size from the card as indicated on the image ...

Page 22: ...fo we are digital co uk 44 0 3333 444019 22 Samsung Galaxy Tab A6 Installing the SIM 1 Press and hold the power key top right for a few seconds to switch the device off 1 Once the screen goes blank you re ready to install the SIM ...

Page 23: ... 23 Samsung Galaxy Tab A6 Installing the SIM 1 Open the SIM card slot on the right hand side of the tablet 1 Insert the nano SIM with the gold coloured contacts facing down and the corner notch on the bottom left as indicated by the diagram 1 Replace the SIM slot cover ...

Page 24: ...power key top right for a few seconds to switch the device on 1 Wait for the tablet to load the home screen 1 Swipe down from the top of the screen and tap on the notification that says Sign in to network or tap on the Internet app if the notification does not show up restart the device by pressing the power key and choosing restart ...

Page 25: ...the SIM The screen pictured here should now load Tap Activate If you have an email address you may also wish to register an account with EE by tapping the register button This allows you to manage your account with EE but is optional If not don t worry you can register later at https id ee co uk register ...

Page 26: ...the window will automatically close Your SIM should now be up and running To test it out Tap on the Internet app on your home screen Try searching for something If search results come up your device is connected to the Internet and ready to use If not try restarting the device and following the instructions to activate your SIM again ...

Page 27: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 27 Google Account Setup ...

Page 28: ...msung Galaxy Tab A6 Google Account You will need a Google account to download apps from the Google Play Store To log in or create an account 1 Taon on Apps on the home screen 2 Tap on Settings 3 Tap on Cloud and accounts 4 Tap on Accounts 5 Tap on Add account and then Google ...

Page 29: ...t If you have an existing Google account Find the email address and password Another device e g your phone may be needed to pass any security checks Use the forgot email or forgot password options if needed If you do not have an account or cannot access your existing one tap Create account to continue setup ...

Page 30: ...0 Samsung Galaxy Tab A6 Google Account BASIC DETAILS 1 Tap Create account and select For myself 1 Enter your a First name and last name b Birthday and gender Remember to use your real information as this will be important if you need to reset the password at a later date ...

Page 31: ...ccount GMAIL ADDRESS 3 Set up a gmail com email address to use with the account 6 30 characters long Use letters numbers and full stops only Many email addresses are already taken if you receive this message adjust or change and try again Note this new email address somewhere safe for future reference ...

Page 32: ... STRONG PASSWORD 4 Enter a password and type it again in the second box to confirm Remember You will need this password to access email and other Google tools in future Use a mixture of letters numbers and symbols Don t use any elements of your or your family s names address or dates of birth Do not share with others ...

Page 33: ...d to add a phone number The device will autofill your new SIM phone number however you may wish to replace this with a phone number you use more often Tap Yes I m in and follow the instructions given This will allow you to access your account in future if you forget your password If you would prefer to skip this select Skip at the bottom of the page ...

Page 34: ...TING AN ACCOUNT 6 On the review page tap Next and then read the terms and conditions 7 Tick the boxes to confirm you agree with the terms and then tap Create Account to continue 8 The next screen will ask if you would like to back up data to Google Drive Use the blue toggle to switch this on or off and tap Accept ...

Page 35: ...ou will use when you download an app log in to Gmail or use other Google services You can manage or remove this account from the tablet in future by going to Settings Cloud and accounts Accounts and tapping on the account name You can also use your browser app e g Chrome to go to myaccount google com where you can change your password and manage account settings ...

Page 36: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 36 Finishing Up ...

Page 37: ...o uk 44 0 3333 444019 37 Samsung Galaxy Tab A6 Finishing Up The next pages will go through the following to help you get used to using your device Basic navigation Security settings Unresponsive device reset Using the controls What to do next time ...

Page 38: ...you through basic navigation Follow the instructions to learn how to use your new device Tap on Apps in the bottom right corner of the screen to see all installed apps For further guidance see the user manual and support at https www samsung com uk support model SM T585NZKABTU You can also find the user manual linked from Settings on the tablet ...

Page 39: ...y Settings To change your screen lock 1 Tap Apps and then Settings or swipe down from the top and select the cog symbol 1 Scroll down to Lock screen and security Screen lock type 1 Enter the current pattern PIN or password then choose the new method you d like to use and follow instructions to set up ...

Page 40: ...ice If the device is unresponsive or frozen press and hold the power key and the volume down key at the same time for more than 7 seconds to restart the device This may be useful if you cannot navigate between pages and tapping and swiping are not working If the tablet won t start up it may need to be charged ...

Page 41: ...axy Tab A6 Getting Back In To access your tablet again later Switch the device on and off using the power key just hold for 2 3 seconds Remember the screen lock you set earlier You ll need this each time you switch your device back on or if the screen locks to keep your tablet secure ...

Page 42: ...www we are digital co uk info we are digital co uk 44 0 3333 444019 42 Troubleshooting ...

Page 43: ...me of the steps to follow if your device stops responding Frozen screen If the tablet is not responding to tapping and or swiping try the following Wait 10 seconds before trying the action again Close any apps that are not responding If that doesn t work Press the power button to turn the screen off Press the power button again and unlock ...

Page 44: ...l not responding it may need to be restarted Restart If the tablet screen is on Press and hold the power key for 2 3 seconds until the option to restart appears Tap Restart and wait for your device to turn itself off and on again If the option does not appear hold the power and volume down keys for 7 seconds to force a restart ...

Page 45: ...ng Galaxy Tab A6 Troubleshooting Blank screen or won t turn on Firstly plug your tablet in to charge see p 7 We recommend leaving the tablet charging for 30 minutes before trying to turn it on again Once charged hold down the power button for 2 3 seconds USB cable Power adaptor ...

Page 46: ...Resetting If restarting is not working or if the screen will not turn on after trying the previous steps you may need to reset your device Please be aware this will reset your device and wipe all files apps and settings All steps on p 43 45 should be followed before proceeding to the next page ...

Page 47: ...same time 2 When the menu pictured left appears let go of the buttons 3 Use the volume buttons to move the highlight to Wipe data factory reset and press the power button 4 Use the volume up down button to highlight Yes and press the power button 5 When the main menu reappears press the power button to restart 6 You ll now need to set up your tablet from p 10 of this guide ...