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106

General Terms and Conditions of Service

v.7-1-13

(6) As an alternative to arbitration, we may 
resolve Disputes in small claims court in the 
county of your most recent billing address. In 
addition, this arbitration agreement does not 
prevent you from bringing your Dispute to 
the attention of any federal, state, or local 
government agency. Such agencies can, if 
the law allows, seek relief against Sprint on 
your behalf.

No Trial By Jury and No Class Action

IF FOR ANY REASON A CLAIM ARISING OUT 
OF OR RELATING TO THIS AGREEMENT IN 
ANY WAY PROCEEDS IN COURT RATHER 
THAN IN ARBITRATION, REGARDLESS OF 
WHETHER THE CLAIM IS AN ACTION, 

COUTERCLAIM OR ANY OTHER COURT 
PROCEEDING, WE EACH AGREE THAT TO 
THE EXTENT ALLOWED BY LAW, THERE WILL 
NOT BE A JURY TRIAL OR CLASS ACTION 
AND WE EACH UNCONDITIONALLY (1) WAIVE 
ANY RIGHT TO TRIAL BY JURY AND (2) 
WAIVE ANY RIGHT TO PURSUE DISPUTES ON 
A CLASSWIDE BASIS, INCLUDING JOINING A 
CLAIM WITH THE CLAIM OF ANY OTHER 
PERSON OR ENTITY OR ASSERT A CLAIM IN 
A REPRESENTATIVE CAPACTITY ON BEHALF 
OF ANYONE ELSE IN ANY OTHER 
PROCEEDING.

Sprint_LT02_IIB_.book  Page 106  Thursday, August 15, 2013  4:01 PM

For PRA Only, Printing NOT approved by Technical Writing Team

Summary of Contents for Galaxy Tab3

Page 1: ...Information page 6 Manufacturer s Warranty page 42 General Terms and Conditions of Service page 67 Important Message From Sprint page 111 Sprint_LT02_IIB_ book Page 1 Thursday August 15 2013 4 01 PM F...

Page 2: ...trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property M...

Page 3: ...clusion of Liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT THE PURCHASER TAKES THE PRODUCT AS IS AND SAMSUNG MAKES NO EXPRESS OR IMPLIED...

Page 4: ...OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Modification of Software SAMSUNG IS N...

Page 5: ...hour information and assistance we offer a new FAQ ARS System Automated Response System at www samsung com us support Headquarters 1301 E Lookout Drive Richardson TX 75082 Customer Care Center 1000 Kl...

Page 6: ...your Galaxy Tab The terms GALAXY or mobile device are used in this section to refer to your Galaxy Tab Read this information before using your mobile device ExposuretoRadioFrequency RF Signals Althoug...

Page 7: ...tists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones While some researchers have reported biological changes associated with...

Page 8: ...ociated with radio frequency energy including both radio waves and microwaves are not great enough to cause ionization of atoms and molecules Therefore RF energy is a type of non ionizing radiation Ot...

Page 9: ...these studies are described below InterphoneStudy Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer A report published in th...

Page 10: ...ucted around the world and the FDA continues to monitor developments in this field InternationalCohortStudyonMobilePhoneUsers COSMOS The COSMOS study aims to conduct long term health monitoring of a l...

Page 11: ...ca en_projectes creal view php ID 39 Surveillance Epidemiology andEndResults SEER ProgramoftheNationalCancerInstitute The National Cancer Institute NCI actively follows cancer statistics in the United...

Page 12: ...also is working with voluntary standard setting bodies such as the Institute of Electrical and Electronics Engineers IEEE the International Commission on Non Ionizing Radiation Protection ICNIRP and...

Page 13: ...antially reduce exposure because the phone is held away from the head in the user s hand or in approved body worn accessories Cell phones marketed in the U S are required to meet RF exposure complianc...

Page 14: ...these so called shields may interfere with proper operation of the phone The phone may be forced to boost its power to compensate leading to an increase in RF absorption Children and Cell Phones The s...

Page 15: ...itional information on the safety of RF exposures from various sources can be obtained from the following organizations updated 10 1 2010 FCC RF Safety Program http www fcc gov oet rfsafety Environmen...

Page 16: ...ed the exposure limits for Radio Frequency RF energy set by the Federal Communications Commission FCC of the U S Government These FCC RF exposure limits are derived from the recommendations of two exp...

Page 17: ...the mobile device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the mobile...

Page 18: ...1 50 W kg The SAR information for this device can also be found on Samsung s website http www samsung com sar SAR information on this and other model mobile devices can be accessed online on the FCC...

Page 19: ...g interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits...

Page 20: ...d OfftheTablet The primary responsibility of every driver is the safe operation of his or her vehicle Responsible drivers understand that no secondary task should be performed while driving whether it...

Page 21: ...ertain areas Before using your device to chat with friends consider your circumstances Let the chat wait when driving conditions require Remember driving comes first nothing else If you consider a cha...

Page 22: ...e to comply with these restrictions could result in fines penalties or other damages Never mount this device in a manner that will obstruct the driver s clear view of the street and traffic Never use...

Page 23: ...heat source Excessive heating can damage the GALAXY or the battery and could cause the GALAXY or the battery to explode Do not dry a wet or damp battery with an appliance or heat source such as a micr...

Page 24: ...ible batteries and chargers Some websites and second hand dealers not associated with reputable manufacturers and carriers might be selling incompatible or even counterfeit batteries and chargers Cons...

Page 25: ...ecycling your GALAXY go to http mobile samsungusa com recycling index jsp or call 1 800 822 8837 for more information To find the nearest recycling location go to www samsung com recyclingdirect or ca...

Page 26: ...OWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION Display Touch Screen Please note the following information when using your mobile device WARNING REGA...

Page 27: ...GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan FRP Changes...

Page 28: ...onal instructions are consistent with what you see before following them All users should pay attention to road conditions closures traffic and all other factors that may impact safe driving or walkin...

Page 29: ...le device does get wet do not accelerate drying with the use of an oven microwave or dryer because this may damage the mobile device and could cause a fire or explosion Do not use the mobile device wi...

Page 30: ...Caution Avoid potential hearing loss Damage to hearing occurs when a person is exposed to loud sounds over time The risk of hearing loss increases as sound is played louder and for longer durations P...

Page 31: ...ingle volume setting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some common sense recommendations when using any portable audio device...

Page 32: ...e amount of time you listen As the volume increases less time is required before you hearing could be affected Avoid using headphones after exposure to extremely loud noises such as rock concerts that...

Page 33: ...222 2336 Email info audiology org Internet http www audiology org Pages default aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive MSC...

Page 34: ...ctronic Devices Most modern electronic equipment is shielded from Radio Frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your National Institut...

Page 35: ...ntable medical device when the mobile device is turned ON Should not carry the mobile device in a breast pocket Should use the ear opposite the implantable medical device to minimize the potential for...

Page 36: ...could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its represent...

Page 37: ...liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn...

Page 38: ...he National Fire Protection Standard NFPA 58 For a copy of this standard contact the National Fire Protection Association Cautions Any changes or modifications to your mobile device not expressly appr...

Page 39: ...n using a headset in dry environments static electricity can build up in the headset and cause a small quick static electrical shock To minimize the risk of electrostatic discharge from the headset av...

Page 40: ...to observe these instructions may lead to the suspension or denial of network services to the offender or legal action or both While using your device leave some lights on in the room and do not hold...

Page 41: ...p press the keys lightly and take frequent breaks If you continue to have discomfort during or after such use stop use and see a physician If your device has a camera flash or light do not use the fla...

Page 42: ...SAMSUNG warrants that SAMSUNG s handsets and accessories Products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by...

Page 43: ...equipment that has the serial number or the enhancement data code removed defaced damaged altered or made illegible e ordinary wear and tear f defects or damage resulting from the use of Product in co...

Page 44: ...g the battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been used in equipment other than the SAMSUNG phone for which it is specified What are...

Page 45: ...ce facility in an adequate container for shipping accompanied by the sales receipt or comparable proof of sale showing the original date of purchase the serial number of the Product and the seller s n...

Page 46: ...E FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR WITHOUT LIMITATION COMMERCIAL LOSS OF ANY SORT LOSS OF USE TIME DATA REPUTATION OPPORTUNITY GOODWILL PROFITS OR SAVINGS INCONVENIENC...

Page 47: ...ORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT Nothing in the Produc...

Page 48: ...not under any circumstances proceed as part of a class action The arbitration shall be conducted before a single arbitrator whose award may not exceed in form or amount the relief allowed by the appl...

Page 49: ...0 of such fees whichever is less and SAMSUNG shall pay the remainder of such fees Administrative facility and arbitrator fees for arbitrations in which your total damage claims exclusive of attorney f...

Page 50: ...found i on the Product box ii on the Product information screen which can be found under Settings iii on a label on the back of the Product beneath the battery if the battery is removable and iv on t...

Page 51: ...r someone to retrieve and reuse the data by means of special software To avoid unintended information leaks and other problems of this sort it is recommended that the device be returned to Samsung s C...

Page 52: ...gal agreement between you either an individual or a single entity and Samsung Electronics Co Ltd Samsung for software owned by Samsung and its affiliated companies and its third party suppliers and li...

Page 53: ...d by multiple computers at the same time You may make one copy of the Software in machine readable form for backup purposes only provided that the backup copy must include all copyright or other propr...

Page 54: ...ercial hosting services with the Software 4 CONSENT TO USE OF DATA You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services...

Page 55: ...lies to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software unless we provide other terms along wit...

Page 56: ...al use of your device If you want to avoid any use of network data for the Update downloads then you should choose the Wi Fi Only option in the Setting Regardless of the option you choose the Automati...

Page 57: ...ser receiving the Software must agree to all the EULA terms 8 EXPORT RESTRICTIONS You acknowledge that the Software is subject to export restrictions of various countries You agree to comply with all...

Page 58: ...DING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY OR WORKMANLIKE EFFORT FITNESS FOR A PARTICULAR PURPOSE RELIABILITY OR AVAILABILITY ACCURACY LACK OF VIRUSES QUIET ENJ...

Page 59: ...ns is at your sole risk and that the entire risk of unsatisfactory quality performance accuracy and effort is with you It is up to you to take precautions to ensure that whatever you select to use is...

Page 60: ...application provider s privacy policy if such a policy exists SAMSUNG DISCLAIMS ANY RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMATION OR ANY OTHER PRACTICES OF ANY THIRD PARTY APPLICATION PROVIDER SAM...

Page 61: ...NABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION ITS CONTENT OR FUNCTIONALITY INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS OMISSIONS INTERRUPTIONS DEFECTS DELAY IN OP...

Page 62: ...IONS 10 11 12 AND 13 SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE 14 U S GOVERNMENT END USERS RESTRICTED RIGHTS The Software is licensed...

Page 63: ...not amicably settled it shall be subject to the non exclusive jurisdiction of the courts of the jurisdiction where you are a resident Notwithstanding the foregoing Samsung may apply for injunctive re...

Page 64: ...ovision and the EULA For any arbitration in which your total damage claims exclusive of attorney fees and expert witness fees are 5 000 00 or less Small Claim the arbitrator may if you prevail award y...

Page 65: ...s device To opt out you must send notice by e mail to optout sta samsung com with the subject line Arbitration Opt Out You must include in the opt out e mail a your name and address b the date on whic...

Page 66: ...17 ENTIRE AGREEMENT SEVERABILITY This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications proposal...

Page 67: ...ith us or any user of our Devices or Services 3 Device means any phone aircard mobile broadband device any other device accessory or other product that we provide you we sell to you or is active on yo...

Page 68: ...hich includes but is not limited to the following i the subscriber agreement and transaction materials that you receive and accept ii the plan s that you chose as set forth in our written services and...

Page 69: ...of a bundle with another company s services for example cable services home phone services etc The additional terms for bundled Services may either modify or replace certain provisions in these Ts Cs...

Page 70: ...t anytime with or without notice WhenYouAcceptTheAgreement You must have the legal capacity to accept the Agreement You accept the Agreement when you do any of the following a accept the Agreement thr...

Page 71: ...ll be prorated based on your remaining Term Commitment Early Termination Fees are a part of our rates Any Term Commitment the length of the Term Commitment and the applicable Early Termination Fee amo...

Page 72: ...ement as described directly below OurRightToChangeTheAgreement YourRelatedRights We may change any part of the Agreement at any time including but not limited to rates charges how we calculate charges...

Page 73: ...t If you do not notify us and cancel Service within 30 days of the change an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment OurRightToSuspe...

Page 74: ...rRightToChangeServices When ChangesAreEffective The account holder can typically change Services upon request In some instances changes may be conditioned on payment of an Early Termination Fee or cer...

Page 75: ...y be charged all or part of an Early Termination Fee You are responsible for all charges billed or incurred prior to deactivation If Services are terminated before the end of your invoicing cycle we w...

Page 76: ...nformation upon request We may provide your payment history and other account billing charge information to any credit reporting agency or industry clearinghouse AccountSpendingLimits ASL An ASL is a...

Page 77: ...ctors Unless prohibited by law we may mix Deposits with our other funds and it won t earn interest and we reserve the right to return the Deposit as a credit on your invoice at anytime If your Service...

Page 78: ...for any defects acts or omissions of the manufacturer The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through Device performanc...

Page 79: ...int com or call 1 888 211 4727 for information and eligibility requirements Porting TransferringPhoneNumbers We don t guarantee that number transfers to or from us will be successful If you authorize...

Page 80: ...stimated coverage areas that along with other factors both within and beyond our control for example network problems network or Internet congestion software signal strength your Device structures bui...

Page 81: ...Roaming coverage may exist both within and outside our network coverage areas Your Device will generally indicate when you re roaming Depending on your Services separate charges or limits on the amoun...

Page 82: ...e We are not responsible for any Data Content We are not responsible for any damage caused by any Data Content that you access through your Services that you load on your Device or that you request th...

Page 83: ...example wireless routers Data Link etc you can t use our data Services 1 with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions 2 as a...

Page 84: ...ansfer copy translate publish create derivative works of make any commercial use of modify reverse engineer decompile or disassemble the software Sprint may revoke this license at any time Fees Activa...

Page 85: ...ding data calls texts and Web access If you the account holder allow end users to access or use your Devices you authorize end users to access download and use Services You may have the opportunity to...

Page 86: ...nd stops when you press End or the network connection otherwise breaks You re charged for all calls that connect even to answering machines voicemail or voice transcription services You won t be charg...

Page 87: ...begins when you press any button to start a push to talk call and ends approximately 6 seconds after completion of a communication to which no participant responds Subsequent push to talk communicatio...

Page 88: ...e per KB any fractional cents will be rounded up to the next cent You are charged for all data directed to your Device s Internet address including data sessions you did not initiate and for incomplet...

Page 89: ...in the bill cycle in which they re incurred Some usage charges such as those that depend on usage information from a third party may be billed in subsequent bill cycles and result in higher than expec...

Page 90: ...onal fees for certain methods of payment We may charge you up to the highest amount permitted by law for returned checks or other payments paid by you and denied for any reason by a financial institut...

Page 91: ...kept by us The number and type of Surcharges will be provided on your invoice and may vary depending upon the location of the billing address of the Device and can change over time We determine the a...

Page 92: ...l ProtectingOurNetwork Services We can take any action to 1 protect our networks our rights and interests or the rights of others or 2 optimize or improve the overall use of our networks and Services...

Page 93: ...ormation by establishing a personal identification number PIN You may also set a backup security question and answer in the event you forget your PIN You agree to protect your PIN passwords and other...

Page 94: ...contact us For some accounts with a dedicated Sprint representative we may rely on contacting your pre established point of contact as the standard authentication measure Third Party Applications If...

Page 95: ...change return or recycle your Device By submitting your Device to us you agree that our employees contractors or vendors may access all of the information on your Device If you exchange return or recy...

Page 96: ...use for location enabled applications and that the Device may be located 911OrOtherEmergencyCalls Public safety officials advise that when making 911 or other emergency calls you should always be prep...

Page 97: ...en calls IfYourDeviceIsLostorStolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft A lost or st...

Page 98: ...PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN AS IS BASIS WITH ALL FAULTS ERRORS AND DEFECTS YouAgreeWeAreNotResponsibleFor CertainProblems You agree that neither we nor our parent subsidiary or affili...

Page 99: ...t connected to your Device or damage to or loss of any information stored on your Device computer equipment or Sprint storage space from your use of the Services or from viruses worms or downloads of...

Page 100: ...OVIDE SERVICES IN CONNECTION WITH A DEVICE INCLUDING BUT NOT LIMITED TO LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT PRODUCTS OR SERVICES DISPUTERESOLUTION AND ARBITRATION PLEASE READ THIS CAR...

Page 101: ...no judge or jury Instead Disputes are decided by a neutral third party arbitrator in a more informal process than in court In arbitration there is limited discovery and the arbitrator s decision is su...

Page 102: ...e but are not limited to i claims in any way related to or arising out of any aspect of the relationship between you and Sprint whether based in contract tort statute fraud misrepresentation advertisi...

Page 103: ...your satisfaction You and Sprint agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action If an agreement cannot be reached within forty five 45 days of...

Page 104: ...The Federal Arbitration Act FAA applies to this Agreement and arbitration provision We each agree that the FAA s provisions not state law govern all questions of whether a Dispute is subject to arbit...

Page 105: ...itration provision shall be null and void 4 We each are responsible for our respective costs including our respective counsel experts and witnesses Sprint will pay for any filing or case management fe...

Page 106: ...OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION REGARDLESS OF WHETHER THE CLAIM IS AN ACTION COUTERCLAIM OR ANY OTHER COURT PROCEEDING WE EACH AGREE THAT TO THE E...

Page 107: ...stion or other account information or violating this Agreement or any policy referenced in this Agreement any applicable law or regulation or the rights of any third party ProvidingNoticeToEachOtherUn...

Page 108: ...Sprint You agree and acknowledge that any email address or any other electronic address that you provide to Sprint is your private address and is not accessible to unauthorized third parties For attem...

Page 109: ...of any third party except our corporate parents affiliates subsidiaries agents and predecessors and successors in interest You can t assign the Agreement or any of your rights or duties under it unle...

Page 110: ...3 dispute resolution no class action no jury trial survive termination of Services End General Terms and Conditions of Service Sprint_LT02_IIB_ book Page 110 Thursday August 15 2013 4 01 PM For PRA On...

Page 111: ...lications or software The websites you visit may place cookies or other files on your device when you visit them Downloaded applications or software may access use or share information on your device...

Page 112: ...ad or cause to be downloaded to your device Damage related to websites visited or downloads to your device may not be covered by Sprint s Service and Repair policy or your device insurance policy For...

Page 113: ...of Sprint Other marks are the property of their respective owners GH68 39460C Printed in China SPT_LT02_IIB_Eng_TE_081513_F2 Sprint_LT02_IIB_ book Page 113 Thursday August 15 2013 4 01 PM For PRA Only...

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