Phone Calls
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Retrieve Your Voicemail Messages
You can review your messages directly from your phone (using either traditional voicemail or Visual
Voicemail), or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. From a Home screen, tap
Phone
.
2. Touch and hold
.
3. Follow the system prompts to enter your voicemail password and manage voicemail.
Use Visual Voicemail to Access Your Messages
1. From a Home screen, tap
Apps
>
Voicemail
2. Tap an entry to listen to the message.
Note:
You are charged for airtime minutes when you access voicemail from your phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. Press the asterisk key on the phone (*) before your voicemail answers.
3. Enter your password.
Voicemail Notification
There are several ways your phone alerts you to a new message.
●
By sounding the notification ringtone.
●
By displaying
in the Notificatio
ns area of the Status bar when there’s a new voicemail
message.
●
By displaying the number of new voicemail message(s) on the Voicemail app icon.
●
By displaying the number of new voicemail message(s) on the Notifications Panel
Note:
When you are roaming off the network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, tap
and enter your password. Roaming
rates apply when you access voicemail while roaming off the network.
Note:
Your phone accepts messages even when it is turned off. However, your phone notifies you of new
messages only when it is turned on and you are in a network service area.
