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Be sure to first follow the 

Quick Start Guide on 

the reverse side of this guide 

to complete initial setup 

of your headset.

Features and 

Functions Guide

SAMSUNG 

Bluetooth

®

 Headset 

WEP420

To turn the headset on

Press and hold the Multi-Function button for 

4 seconds until you see 4 blue flashes on the 

indicator light, then release. 

You will hear a tone and see the indicator light 

flashes while the power is on 

(see 

Meaning of the indicator light

 of this guide).

To turn the headset off

Press and hold the Multi-Function button for 

4 seconds until you see blue and red flashes on the 

indicator light, then release.

You will hear series of 2 tones and see the indicator 

light stops flashing.

Turn the headset on/off

Wear the headset on your ear. 

In general, you will get better performance 

when there are no obstructions 

(including parts of your body) 

between the headset 

and the phone.

Wear the headset

Use enhanced features

Meaning of the indicator light 

Make a voice activated call

If the phone’s voice recognition feature is on, you can 

make a voice activated call.

 Press and hold the Multi-Function button. You will hear 

the voice-activation tone.

 Say the name of the person you wish to call. 

Depending on your phone, this feature may not be 

supported.

Redial the last number

Press the Multi-Function button. When you release the 
button, the phone dials the last dialled or received 
number.

End a call

Close the headset cover.

Answer a call

When a call comes in, the headset sounds the ring tone and 
flashes the blue indicator twice. Choose either of the 
following ways to answer the call:
• When the headset cover is closed, open the cover.
• When the headset cover is open, press the Multi-Function
button.

Adjust the volume

Press [+] on the side of the headset to increase the volume 
level and press [-] to decrease the volume level

.

Make calls

Depending on what ear you are going to wear the 

headset, simply adjust the ear hook accordingly

Use the ear hook

Enhanced features are available for phones that support the 

Hands-Free Profile and enhanced features.

• 

Reject a call

When you receive a call, close the headset cover or press 

and hold the Multi-Function button.

Depending on your phone’s setting or type, you may only 

be able to mute the ringer or this feature may not be 

supported.

• 

Answer a second call

 

When your phone notifies you of another incoming call while 

you are on a call, press and hold the Multi-Function button to 

answer the second call. 

You can switch between calls by pressing and holding it. 

Depending on your phone, this feature is not supported.

• 

Place a call on hold 

While you are on a call, press and hold the Multi-Function 

button. To retrieve the call, press and hold the Multi-Function 

button again. Depending on your phone, this feature may not 

be supported.

Flashes in 

blue every 

8 seconds.

Quick series 

of 2 tones.

(Active mode 

starts.)

The headset is in Active mode.
• The headset has an active 

   call in progress.

• You can talk up to 4 hours.*

Flashes in 

blue every 3 

seconds.

Quick series 

of 2 tones.

(Standby 

mode starts.)

The headset is in Standby mode.
• The headset is waiting 

   for a call.

• The headset can be in 

   Standby mode up to 70 

   hours.*

Flashes in 

red.

5 tones every 

20 seconds.

The battery of the headset is 

low. 
• There is less than 10% of

   battery power left. Recharge

   the battery.

Important: 

Light

Tone

Status

*

Depending on the phone type and usage, the actual time 

  may vary.

Troubleshooting

My phone does not find my headset. 

Make sure the blue indicator light on your 

headset turns on when your phone is 

searching for devices. 

My headsest worked before but now it is 

not working.

 

Make sure your phone is on and the Bluetooth 

feature is turned on in your phone. 

If the Bluetooth feature has been turnned off 

or was turned on only temporarily, you may 

need to restart the Bluetooth feature. 

If you have confirmed the Bluetooth feature is 

on in your phone, pair your phone and 

headset again.

Headquarters:

1301 East Lookout Drive Suite 150 

Richardson, TX 75082  

Internet Address: 

http://www.samsungmobileusa.com/

accessories

Customer Care Center: 

1-888-987-4357

Depending on your phone, how to redial the last number 

may vary.

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