Troubleshooting
131
T
rou
b
leshootin
g
W
hen
y
ou
turn
on
y
our
d
evice
or
w
hile
y
ou
are
usin
g
the
d
evice
,
it
p
rom
p
ts
y
ou
to
enter
one
of
the
follo
w
in
g
co
d
es
:
Code
Try this to solve the problem:
Password
When the device lock feature is enabled, you
must enter the password you set for the device.
P
I
N
When using the device for the first time or
when the P
I
N requirement is enabled, you
must enter the P
I
N supplied with the S
I
M or
US
I
M card. You can disable this feature by
using the
Lock SIM card
menu.
PUK
Your S
I
M or US
I
M card is blocked, usually as a
result of entering your P
I
N incorrectly several
times. You must enter the PUK supplied by
your service provider.
P
I
N2
When you access a menu requiring the P
I
N2,
you must enter the P
I
N2 supplied with the S
I
M
or US
I
M card.
F
or details, contact your service
provider.
Y
our
d
evice
d
is
p
la
y
s
net
w
or
k
or
service
error
messa
g
es
When you are in areas with weak signals or poor reception,
●
you may lose reception. Move to another area and try
again.
You cannot access some options without a subscription.
●
Contact your service provider for more details.