Troubleshooting
99
Error messages appear when opening music
files
Some music files may not play on your Samsung mobile
phone for a variety of reasons. If you receive error
messages when opening music files on your phone, try the
following:
Free some memory by transferring files to a PC or
•
deleting files from your phone.
Ensure that the music file is not Digital Rights
•
Management (DRM)-protected. If the file is DRM-
protected, ensure that you have the appropriate license
or key to play the file.
Ensure that your phone supports the file type.
•
Error messages appear when launching the FM
radio
The FM radio application on your Samsung mobile phone
uses the headset cable as an antenna. Without a headset
connected, the FM radio will be unable to receive radio
stations. To use the FM radio, first ensure that the headset
is properly connected. Next, scan for and save the available
radio stations.
If you still cannot use the FM radio after performing these
steps, try accessing your desired station with another radio
receiver. If you can hear the station with another receiver,
your phone may require service. Contact a Samsung
Service Centre.
Summary of Contents for GT-S3370
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