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HG43EJ670U   HG49EJ670U   HG55EJ670U

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Model                                                Serial No.                                               

INSTALL GUIDE

English

Summary of Contents for HG43EJ670UBXEN

Page 1: ...HG43EJ670U HG49EJ670U HG55EJ670U Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 26 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...pace such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric shock Do not expose this apparatus to rain orplace it nearwater neara bathtub washbowl kitchen sink orlaundrytu...

Page 4: ...res high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this...

Page 5: ...SA 13 Providing properventilation foryourTV 14 03 The Remote Control About the Buttons on the Remote Control 15 Installing batteries into the remote control 16 04 Initial Setup Using the TVController 18 05 The Connection Panel 06 Connections Connecting the TVto an SBB orSTB 21 Connecting the RJP Remote Jack Pack 22 07 Using a TVViewing Card CI orCI Card Connecting the CI orCI Card via COMMON INTER...

Page 6: ...e Remocon 10 Settingthe Soundbar Samsung Soundbar AirTrack and HospitalityTVs in 2018 45 11 Editing Channels Channel Bank Editor Smoovie TVOnly 46 Using Channel Editor 47 12 Anti theft Kensington Lock 13 Specifications and OtherInformation Specifications 51 Environmental Considerations 52 Decreasing powerconsumption 52 Supported Resolutions forUHD Input Signals 53 DisplayResolution 53 Dimensions 5...

Page 7: ...n behind orin the packing materialswhen opening the box An administration fee maybe charged in the following situations a An engineeris called out atyourrequest but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a repaircentre but it is found that the product has no defect i e where the usermanual has not been read Youwill be informed...

Page 8: ...e purchase contract This product and its electronic accessories should not be mixedwith othercommercialwastes fordisposal Correct disposal ofthe batteries inthis product Applicable in countrieswith separate collection systems This marking on battery manual orpackaging indicates that the batteries in this product should not be disposed ofwith otherhouseholdwaste at the end of theirworking life Wher...

Page 9: ...hat it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marked 20 Then fix the Bracket HolderSwivel to the stand using the three supplied screws as shown below 60 swivel To configure the TVso that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marke...

Page 10: ...hen place the TVso that its screen faces down toward the table surface Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow 3 4 x 4 M4 x L14 43 49 55 Tight the bottom screwfirst and upperscrewlast Progress the assemblyof screwin the manual s order NOTE Make sure to distinguish between the front and back of each componentwhen a...

Page 11: ...ut x 2 A B C D or Affix the stand to a flat surface such as a dressertop desk top orentertainment centre as shown WARNING To prevent injury you must attach this TVsecurelyto the floor a table a dressertop etc with the Hotel Mount Kit as described in these instructions English 11 ...

Page 12: ...etyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti fall device To Preventthe TVfrom Falling TVHolderKits are sold separately To purchase a TVHolderKit contact Samsung CustomerCare 1 Insert the screws into thewall brackets and firmlyfasten them to thewall Make sure the screws are firmlyfixed to thewall We stronglyrecommendyou drive the screws into a stud ...

Page 13: ...w specifications Screws that are too long maycause damage to the inside of the TVset Forwall mounts that do not complywith theVESAstandard screwspecifications the length of the screws may differdepending on thewall mount specifications Do not fasten the screws too firmly This maydamage the product orcause the product to fall leading to personal injury Samsung is not liable forthese kinds of accide...

Page 14: ...in a fire ora problem with the product caused byan increase in its internal temperature Whenyou installyourTVwith a stand orawall mount we stronglyrecommendyou use parts provided bySamsung Electronics only Using parts provided byanothermanufacturermaycause difficultieswith the product orresult in injurycaused bythe product falling Installationwith a stand Installationwith awall mount 10 cm 10 cm 1...

Page 15: ...ng to the directions on the TVscreen Launches the APPS Not available Press to displayinformation on the TVscreen Moves the cursor selects the onscreen menu items and changes thevalues seen on the TV s menu Turns the TVon and off Gives direct access to channels Adjusts thevolume Alternatelyselects Teletext mode Full Double Mix Off Displays the Electronic Programme Guide EPG Displays the main on scr...

Page 16: ...es to the symbols in the batterycompartment Use the remote controlwithin 7 m of the TV Bright light mayaffect the performance of the remote control Avoid using nearbright fluorescent lights orneon signs The colourand shape of the remote mayvarydepending on the model English 16 ...

Page 17: ...automaticallyturns off and on 2 Welcome to Samsung TV Select your language to start the on screen setup Bienvenue Welcome Bienvenido Use the Up and Down buttons to change the language Next Selectingyourlanguage You can change the menu language 3 Next TV installation Type Select your TV installation type TV Basic Setup Cloning Mode Factory Menu Start basic setup to use your TV SelectingyourTVinstal...

Page 18: ...s set the Clock Mode to Manual and then set the date and time on the TVmanually Set DST Daylight Saving Time to On orOff to applyto the TV Selectyourtime zone 8 Setup Complete Your TV is now ready to use Done Setup complete Select the Done button to complete the Initial Setup Then Hotel Option menu appears Press POWER button to exit Usingthe TVController You can turn on the TVwith the TVController...

Page 19: ... connection DIGITALAUDIO OUT OPTICAL Connects to a DigitalAudio component HDMI IN1 2 3 ARC Connects to the HDMI jack of a devicewith an HDMI output No separate sound connection is needed foran HDMI to HDMI connection HDMI connections carryboth audio andvideo It is recommended that the external device of the HDMI1 3 or1 4versionwill be usedwith this TV Ifyou meet the compatible problem like no soun...

Page 20: ... outdoorantenna Acable television system Asatellite receiver DATA Used to support data communication between the TVand the SBB orSTB Connects using RJ 12 TVtype plugs RJP Connect this jack to the jack on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcoder PC DVD players etc easily English 20 ...

Page 21: ...l recieverspecification Band pass filtercentre frequency 37 9 CarrierFrequency Duty50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 Compatible Data Cables Suppliedwiththe TV Confirmyou are using the correct data cable foryourvendor Referto the code label on the data cables CON B CON A...

Page 22: ... TV USB HDMI S VIDEO RCA AUDIO PC RS 232 TVRearPanel RJPRear 2 RS 232 Data Cable 1 HDMI cable The rearpanel maydifferdepending on the model 1 Connect the HDMI port of the TVto the HDMI port of the RJP 2 Connect the RJP port of the TVto the RS 232 port of the RJP This Samsung TVis compatiblewith the TeleAdapt TA 7610 RJPonly English 22 ...

Page 23: ...taneouslyfor10 seconds When all button LEDs blink 5 times the RJPreset is complete The RJPwill automaticallyturn off anyLEDs after5 minutes to avoid unnecessarylight pollution in the hotel room The LEDs thatwere turned offwill turn on again if the guest touches anyof the buttons and the 5 minute timer will restart If the guest then touches anothersource button the TVwill change to the selected sou...

Page 24: ...nnectingthe CI orCI Card via COMMON INTERFACE slotwiththe CI CARDAdapter Attachingthe CI CARDAdaptervia COMMON INTERFACE slot To attach the CI CARDAdapterto the TV followthese steps Insertthe CI CARDAdapterintothetwo holes onthe back of TV Please locate the two holes at the back of the TVnext to the COMMON INTERFACE slot Connect the CI CARDAdapterto the COMMON INTERFACE slot on the back of TV Conn...

Page 25: ...ll be displayed in about 2 3 minutes If an errormessage is displayed please contactyourservice provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI orCI CARD from a local cable service provider When removing the CI orCI CARD carefullypull it outwithyourhands since dropping the CI ...

Page 26: ... you can press the up ordown directional button to displaythe next orprevious menu item Press the RETURN orMENU button to exit the current menu item and go to a highermenu level orthe main menu To exit a Hotel Option menu turn off the TV and then turn it on again Anychangesyou made are saved except SI System Integration vendor Forchanges to SIvendor you must turn the TVoff wait until the powerindi...

Page 27: ...layingwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analogue aerial band DTV digital aerial band CATV analogue cable band CDTV digital cable band SDTV digital satellite band PowerOnVolume UserDefined Letsyou setvolume level manually Last Saved...

Page 28: ...l aswell Cable type channels OFF When set to off guest can access the channel map corresponding to the selected antenna type Aerial Cable orSatellite only The Channel List Channel Editorwill onlyshowthe selected antenna type channels Dynamic SI ON Do not check the DTVprogramme channel number OFF Check the DTVprogramme channel number Channel Rescan Message When there is a mismatch between the data ...

Page 29: ...adcasting menu is disable forguest ON Broadcasting menu is enable forguest Panel Button Lock Turning the TVControllerbutton operations on oroff Unlock Unlocks TVControllerbutton Lock Locks TVControllerbutton OnlyPower Locks TVControllerbutton except the poweroff function Clock Local Time Select thewayto update the clock data Standalone Manual TTX Time Channel Interactive Manual Auto TTX Time Chann...

Page 30: ...urce and then automaticallyswitches to that input source OFF Auto Source function is disabled Anynet Return Source Select the source to return afterstopping anAnynet HDMI CEC connection This function is especiallyuseful forthe Guestlink RJP Eco Solution PowerSaving Mode Adjusts the brightness of the TVto reduce powerconsumption OFF Turns off the energysaving function Low Sets the TVto lowenergysav...

Page 31: ...e password input popupwindowappearswhich asks for an 8 charactersecuritypassword The admin must entera password before applying orupdating securitypreferences Afterthe correct password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password prot...

Page 32: ...to this TV this item letsyou to select where the TVsound is outputtedwhen the TVis turned on ON When the TVis turned on the TVsound is automaticallyoutputted in the Sound Bardevice only OFF When the TVis turned on the TVsound is automaticallyoutputted in the TV speakerdevice Contact Samsung Displaytheweb site of related Samsung service centre softwareversion and Mac address information StandbyLED ...

Page 33: ... 00 pm 2 00 pm everyday REACH Update Immediate When set to on the TVwill receive and update REACH data from the REACH Server Modulator right afterthe poweris off Operateswhen theAC powercord is plugged in and the poweris off REACH ConfigVersion Displays the TVconfiguration dataversion received from the REACH Server Room Number You can set the room numberof the TV s location Referto the manual of e...

Page 34: ...the directional buttons on the remote control to enterthe title and message and select Save Hotel Logo HospitalityLogo Hotel Option MUTE 1 1 9 SelectE Logo Message Hospitality Logo HospitalityLogo function displays the Hotel s picture imagewhen the TVis powered on Whenyou set HospitalityLogo to AVI BMP BOTH HospitalityLogo DL and Logo DisplayTime are enabled If there is a logo image stored in memo...

Page 35: ...TE 1 1 9 SelectE Cloning The USB cloning function letsyou download user configured settings Picture Sound Channel and Hotel Option from one TVto a USB device and then upload these settings from the USB device to otherTVsets This letsyou create a standard file of settings and distribute that standard file to all the TVs inyourfacility Aftercloning certain features are appliedwhen the TVis turned on...

Page 36: ...E 5 Press the up ordown directional button to select Clone USBto TV and press the SelectE button on the remote control 6 The message Clone USBto TV is displayed Press the SelectE button on the remote control If there is no file to copyon the USB device orthe message that there is no file apears check the folderonyourUSB device The foldername should be T KTM2DEUCB Tables that list the settings that...

Page 37: ...ume Num 0 100 Yes MinVolume 0 100 Yes MaxVolume 0 100 Yes PowerOn Source TV HDMI1 HDMI2 HDMI3 Last Saved Yes PowerOn Option PowerOn Standby Last Option Yes Channel Channel Setup No Channel Editor No Channel Bank Editor No Mixed Channel Map ON OFF Yes Dynamic SI ON OFF Yes Channel Rescan Message ON OFF Yes Pan Euro MHEG ON OFF Yes MyChannel ON OFF Yes SubtitleAuto On ON OFF Yes TTXWidescreen Mode O...

Page 38: ...e OFF Low Medium High Yes Logo Message Welcome Message ON OFF Yes EditWelcome Message Yes HospitalityLogo OFF BMP AVI BOTH Yes HospitalityLogo DL Yes Logo DisplayTime 3 second 5 second 7 second Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto Intialize ON OFF Yes System Manager No Security FactoryLock ON OFF Yes Password Popup ON OFF Yes Password Input No Password Setting Yes Password ...

Page 39: ...Yes Contact Samsung No StandbyLED ON OFF Yes Boot Logo ON OFF Yes TVReset No Home Menu Home Menu Display ON OFF Yes Home Menu Editor Yes Home MenuAuto Start ON OFF Yes REACH Solution REACH RF Mode ON OFF Yes REACH Channel Yes Group ID ALL 1 511 No REACH Update Time OFF 12 00 am 2 00 am 12 00 pm 2 00 pm Yes REACH Update Immediate ON OFF Yes REACH ConfigVersion No Room Number No English 39 ...

Page 40: ...anyguest side menuvalues to the cloned standardvalueswhen the TV is turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menuvalues only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported depending on ...

Page 41: ...0 Point Settings 20 Point Interval Red Green Blue Gamma HLG ST 2084 BT 1886 RGB OnlyMode ColourSpace Settings ColourSpace Colour Red Green Blue Sound Sound Output Sound Mode Expert Settings Balance Equaliser HDMI InputAudio Format Digital OutputAudio Format Audio Delay AutoVolume Sound Feedback English 41 ...

Page 42: ...lock Clock Mode Time Zone DST GMT Language Auto Protection Time External Device Manager Anynet HDMI CEC Game Mode HDMI UHD Color HDMI Black Level Input Device Manager Keyboard Language Keyboard type Eco Solution Ambient Light Detection Minimum Backlight EnergySaving Mode Motion Lighting Auto PowerOff Accessibility Audio Description Settings Audio Description Audio DescriptionVolume High Contrast G...

Page 43: ...ugh a USB device To update the TV s software followthese steps 1 Insert a USB flash dirve containing the software update file into the USB port of the TV 2 Run Update Now MENUm Support Software Update Update Now 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the SelectE button on the remote control Please be careful to not disconnect the p...

Page 44: ... To set a TV s ID code followthese steps 1 Aim the remote at the TV and then press the MUTE button and the RETURN button simultaneouslyformore than 7 seconds Whenyou stop pressing the buttons the TVdisplays the current ID in the middle of the screen and a message appears 2 Press the numberon the remoteyouwant to assign to the TV The TVdisplays a message 3 Afteryou see the message ifyou press 1 the...

Page 45: ...PowerOn PowerOnVolume UserDefined PowerOn PowerOnVolume Num set greaterthan 0 PowerOn MaxVolume set greaterthan 0 2 Connect an HDMI cable from the HDMI out port of the Soundbar AirTrack to the HDMI port supportingARC on the TV 3 Afterthe Soundbar AirTrack is connected to the TV when the TVturns on the Soundbar AirTrack automatically detects the TV and then automaticallyswitches to Hotel Mode Sound...

Page 46: ...elect Smoovie 3 Go to Channel Channel Bank Editor Press the SelectE button on the remote control 4 Enterthe Channel Bank Editor Edit the Channel Bank Bank1 Free channel Select the channels thatwill be accessiblewhen a remote doesn t have a card Bank2 FamilyCard Green Select the channels thatwill be accessiblewhen a remote has a GREEN CARD Bank3 Adult Card Red Select the channels thatwill be access...

Page 47: ...bers and names edit the channel language and channel genre and delete channels This function is enabledwhen MyChannel set to On in Hotel Option menu Hotel Option MUTE 1 1 9 SelectE Channel MyChannel Applythe Screen Off to channelsyou select The Screen Off blanks out thevideo from a channel and outputs only the soundwhile displaying a screen off icon on the screen Channel Editor also letsyouviewinf...

Page 48: ...nnel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename channel and SelectE button 3 Use the on screen keyboard that appears to enterthe newname forthe channel Use t...

Page 49: ...screen 2 Use the directional buttons on the remote control move the focus to Edit Channel Number and SelectE button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Select OKwhen done and then press the SelectE button on the remote contorl Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV source m...

Page 50: ...msung Please find the K icon on the rearof the TV AKensington slot is beside the K icon 1 To lock the product followthese steps 1 Wrap the Kensington lock cable around a large stationaryobject such as desk orchair 2 Slide the end of the cablewith the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lo...

Page 51: ...D Body With stand 970 2 x 563 2 x 58 8 mm 970 2 x 618 1 x 226 5 mm 1102 8 x 637 8 x 59 7 mm 1102 8 x 691 8 x 226 5 mm Weight Without Stand With Stand 9 6 kg 12 7 kg 13 2 kg 16 4 kg Model Name HG55EJ670U DisplayResolution 3840 x 2160 Screen Size Diagonal 55 inches 138 cm Sound Output 20W Stand Swivel Left Right 20 60 90 Dimensions Wx H x D Body With stand 1238 6 x 714 2 x 59 2 mm 1238 6 x 768 4 x 2...

Page 52: ... it enters Standbymode In Standbymode it continues to drawa small amount of power To decrease powerconsumption unplug the powercordwhenyou don t intend to use the TVfora long time English 52 Europe only To access the EPREL registration of the model 1 Go to https eprel ec europa eu 2 Get the model identifier from the energy label of the product and type it in the search box 3 Energy Labelling infor...

Page 53: ...erticalfrequency Hz Clockfrequency MHz Polarity horizontal vertical IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 832 x 624 1152 x 870 67 Hz 75 Hz 75 Hz 35 000 49 726 68 681 66 667 74 551 75 062 30 240 57 284 100 000 VESADMT 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x1024 1280 x1024 1366 x 768 1440 x ...

Page 54: ... 000 28 125 33 750 56 250 67 500 54 000 56 250 67 500 112 500 135 000 54 000 56 250 67 500 112 500 135 000 50 000 59 940 50 000 59 940 50 000 60 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 27 000 27 000 27 000 27 000 74 250 74 250 74 250 74 250 74 250 74 250 74 250 148 500 148 500 297 000 297 000 297 000 594 000 594 000...

Page 55: ... Frontview Sideview The displayed image maydifferfromyourTV depending on the model 43 Unit mm 943 2 970 2 58 8 226 5 531 4 556 5 563 2 618 1 49 Unit mm 1075 8 1102 8 59 7 226 5 606 0 556 5 637 8 691 8 English 55 ...

Page 56: ... 55 Unit mm 1211 6 1238 6 59 2 226 5 682 4 556 5 714 2 768 4 Jack panel detail Rearview Detailed dimensions can be checked at Displaysolutions samsung com English 56 ...

Page 57: ... 1 226 5 R3 75 R9 5 135 0 49 55 Unit mm 70 0 152 0 556 5 218 4 226 5 R3 75 R9 5 135 0 NOTE All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Refer to the dimensions priorto performing installation ofyourTV Not responsible fortypographical orprinted errors English 57 ...

Page 58: ...DED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Multimedia Interface and the...

Page 59: ...GARY 0680SAMSUNG 0680 726 7864 www samsung com hu support ITALIA 800 SAMSUNG 800 7267864 www samsung com it support LUXEMBURG 261 03 710 www samsung com be_fr support MONTENEGRO 020 405 888 www samsung com support SLOVENIA 080 697 267 brezplačna številka www samsung com si support NETHERLANDS 088 90 90100 www samsung com nl support NORWAY 21629099 www samsung com no support POLAND 801 172 678 lub ...

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