Samsung HG49NE478HF, Installation Manual

Page 1: ...Thank you for purchasing Samsung product To receive more service please registeryour product at www samsung com register Model Serial No LED TV Installation manual ...

Page 2: ... jpeg picture files or still image elements such as TV channel logos panorama or 4 3 format images stock or news bars etc on the screen Displaying still pictures continually can cause uneven screen wear which will affect image quality To reduce the chance that this effect will occur please follow the recommendations below y y Avoid displaying the same TV channel for long periods y y Always try to ...

Page 3: ...necting the TV to the Lodgenet game controller or a STB of a SI vendor 18 y y Connecting a Pillow Speaker 20 y y Connecting the Audio Output to an Audio Amplifier 21 y y Connecting the MediaHub HD 22 y y Connecting the RJP Remote Jack Pack 23 y y Setting the Hotel Option Data 25 y y Installing the Wall Mount 48 y y Securing the TV to the Wall 49 y y Anti theft Kensington Lock 50 y y Specifications...

Page 4: ...the model The parts for the stand are listed under Stand Components on the following page List of Parts Remote Control Batteries AAA x 2 Power Cord Safety Guide Quick Setup Guide Not available in all locations Data Cable depending on the model BN39 00865B BN39 01011E Hotel Mount Kit depending on the model Holder Wire stand 1EA depending on the model Assembling the HolderWire Stand ...

Page 5: ...SE OIL 1 1 1 2 1 2 X 4 M4 X L12 coarse thread A C B 2 Place a soft cloth over the table to protect the TV and then place the TV on the cloth screen side down Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow 3 Tight the bottom of the screw first and stow the upper side of screw last Progress the assembly of screw in the man...

Page 6: ...6 English HG50NE460H A 1 EA 1L 1R 2 EA B C X4 M4 X L12 Stand Guide Stand Screws Y X Y X 2 5 Y X C X4 M4 X L12 2 1 3 6 Y X Y X 1 4 B B ...

Page 7: ...V on the cloth screen side down Insert the Stand Guide into the slot on the botton of the TV 1 DO NOT USE GREASE ATTENTION DO NOT USE CHEMICALS DO NOT USE OIL Side 4 EA M4 X L12 coarse thread A B C 2 3 50 4 EA M4 X L12 fine thread C 32 4 EA M4 X L12 coarse thread 4 EA M4 X L12 or C D NOTE Make sure to distinguish between the front and back of the Stand and Stand Guide when connecting them Make sur...

Page 8: ... Bracket Holder Swivel marked 20 Then fix the Bracket Holder Swivel to the stand using the three supplied screws as shown below 60 swivel To configure the TV so that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel marked 60 Then fix the Bracket Holder Swivel to the stand using the three supplied screws as shown below 90 ...

Page 9: ...Bolt Nut Top Bottom Affix the stand to a flat surface such as a dresser top desk top or entertainment center as shown WARNING To prevent injury you must attach this TV securely to the floor a table a dresser top etc with the Hotel Mount Kit as described in these instructions ...

Page 10: ...y pressing and holding the TV s controller The product color and shape may vary depending on the model With the TV s Controller you cannot perform other operations except for turning the TV on or off changing the channel adjusting the volume and switching the input source Standby mode Your TV enters Standby mode when you turn it off and continues to consume a small amount of electric power To be s...

Page 11: ...11 English The Connection Panel NE460 HDMIIN2 DVI HDMIIN1 ARC 5V 0 5A CLONING AUDIO AV IN AUDIO VIDEO AUDIO OUT EX LINK ANTIN AIR CABLE 1 1 3 2 4 6 5 NE473 ...

Page 12: ...GAME CONTROL DATA Connect an external device to your TV make sure that the TV and the device are turned off When connecting an external device match the color of the connection terminal to the cable 1 HDMI IN Connects to the HDMI jack of a device with an HDMI output No separate sound connection is needed for an HDMI to HDMI connection HDMI connections carry both audio and video 2 USB CLONING Conne...

Page 13: ...IO OUT Connects to the audio input jacks on an Amplifier Home Theater 6 EX LINK Connect this jack to the jack on the optional RJP Remote Jack Pack The RJP allows you to connect external devices Camcoders PCs DVD players etc easily 7 DATA Used to support data communication between the TV and the external SBB or STB Connects using RJ 12 TV type plugs 8 GAME CONTROL DATA Used to connect the Lodgenet ...

Page 14: ...e table are recommended Optimal resolution is 1360 x 768 60 Hz Display Mode Display Format Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 70Hz 31 469 70 087 28 322 MAC 640 x 480 67Hz 35 000 66 667 30 240 832 x 624 75Hz 49 726 74 551 57 284 VESA DMT 640 x 480 60Hz 31 469 59 940 25 175 640 x 480 72Hz 37 861 72 809 31 500 640 x 480 75Hz 37 500 75 000 31...

Page 15: ...024 x 768 60Hz 48 363 60 004 65 000 1024 x 768 70Hz 56 476 70 069 75 000 1024 x 768 75Hz 60 023 75 029 78 750 1152 x 864 75Hz 67 500 75 000 108 000 1280 x 720 60Hz 45 000 60 000 74 250 1280 x 800 60Hz 49 702 59 810 83 500 1280 x 1024 60Hz 63 981 60 020 108 000 1280 x 1024 75Hz 79 976 75 025 135 000 1366 x 768 60Hz 47 712 59 790 85 500 1440 x 900 60Hz 55 935 59 887 106 500 1600 x 900RB 60Hz 60 000 ...

Page 16: ... Turns the 3D function on or off Not available CC VD Controls the caption decoder Cut off the sound temporarily Press to directly access channels Adjust the volume Display the channel list on the screen Display the main on screen menu HOME Switch to the HOME Screen HD478 none Quickly select frequently used functions Return to the previous menu Use these buttons in a specific feature Select on scre...

Page 17: ...osed Installing Batteries into the Remote battery size AAA Match the polarity of the batteries to the symbol in the batter compartment NOTE y y Use the remote control within 23 33 feet of the TV y y Bright light may affect the performance of the remote control Avoid using near fluorescent lights or neon signs y y The color and shape of the remote may vary depending on the model ...

Page 18: ...e Data Cable to may differ depending on the SBB or STB type HE478 GAME CONTROL DATA ETH MODEM GAME CONTROL DATA TV Rear Panel TV Rear Panel Data Cable Data Cable Game Controller or 1 Connect the LodgeNet game controller to the TV s GAME CONTROLLER DATA jack of the TV 2 Connect the GAME CONTROL DATA jack of the TV to the ETH MODEM jack of the STB SBB with the data cable The ETH MODEM jack name that...

Page 19: ...he code label on the data cables y y Contact your nearest dealer oryour SI Vendor to buy the data cable not included in the TV Confirm the code on the Code Label Note the labeled end Note the labeled end SI Vendor Cable code Pin assign Remark Samsung OCC Enseo Guest Tek BN39 00865B NXTV BN39 01011B nStreams BN39 01110A MTI BN39 01011C Operation Specification of Data Cable RJ12 TTL ...

Page 20: ... set the Pillow Speaker Mode item to on in the Hospital mode setup menu y y Analog type speaker The pillow speaker has one key Power On press the key when the TV is in standby mode Channel Up press the key when the speaker is on Power Off press and hold the key for more than 3 seconds when the speaker is on An Analog type speaker always works regardless of the Pillow Speaker Type value set in the ...

Page 21: ...e Audio Output to an Audio Amplifier AUDIO OUT AUDIO IN 1 Stereo cable TV Rear Panel Audio Amplifier 1 Connect the AUDIO OUT port of the TV to the Audio In port of an audio amplifierwith a stereo cable Stereo cable not provide ...

Page 22: ...e HDMI port of the MediaHub HD y y MediaHub HD The MediaHub HD is a hardware module that has different Audio Video inputs A V Audio PC HDMI and USB and corresponding outputs The corresponding output sources connect from MediaHub to the TV MediaHub communicates with the TV via RS232 Hot Plug Play is a function that allows hotel guests to connect an external source to the MediaHub MediaHub communica...

Page 23: ...DIO OUT EX LINK ANTIN AIR CABLE DATA USB HDMI S VIDEO RCA AUDIO PC RS 232 3 HDMI Cable 2 Video Audio Cable 1 PC Audio cable 4 EX LINK TV Rear Panel 1 Connect the AUDIO OUT port of the TV to the PC AUDIO port of the RJP 2 Connect the AV IN VIDEO L AUDIO R port of the TV to the RCA port of the RJP 3 Connect the HDMI IN port of the TV to the HDMI port of the RJP 4 Connect the EX LINK port of the TV t...

Page 24: ...rn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart If the guest then touches another source button the TV will change to the selected source and the corresponding LED will be lit y y After an RJP Reset or a TV Power OFF ON it takes approxi...

Page 25: ...menu item Press the RETURN or MENU button to exit the current menu item and go to a higher menu level or the Main menu To exit a Hotel mode menu turn off the TV and then turn it on again Any changes you made are saved except changes to SI Vendor For changes to SI Vendor you must turn the TV off wait until the Standby light glows steadily then unplug the TV wait for the Standby light to go off and ...

Page 26: ...nel it was displaying when it was turned off Power On Channel Num When the TV is turned on it switches automatically to this channel Power On Channel Type y y Select channel band AIR analog air band DTV digital air band CATV analog cable band CDTV digital cable band Power On Volume Last Saved y y User Defined Lets you set the Power On Volume manually See Power On Volume below y y Last Saved When t...

Page 27: ... DTV channels in Channel Editor but additional DTV channel program number update is not supported Mychannel Enable or disable the My Channel feature Menu OSD Picture Menu Lock OFF Enable or disable the Picture Menu Menu Display ON y y ON The Main Menu is displayed y y OFF The Main Menu is not displayed Tools Display OFF y y ON The Tools quick acess is displayed y y OFF The Tools quick acess is not...

Page 28: ...o key or turn the TV on y y ON The External Source information is displayed on the TV screen y y OFF The External Source information is not displayed on the TV screen Auto Source OFF y y ON When an external input source is connected to the TV the TV identifies the input source and then automatically switches to that input source y y OFF Auto Source function is Off Anynet Return Source Power On Src...

Page 29: ...G information headed to the Americas according to Room Type from SI and it displays the appropriate channel list and EPG information according to the value set on TV For IPG Room Type there are Default Public Roomtype 3 within the hotel Factory Install menu and its default value is Default Ticker OFF y y ON The TICKER content is displayed y y OFF The TICKER content is not displayed REACH Update Ti...

Page 30: ... failed and communication with the SI STB or SBB has failed first check your SI STB or SBB If your SI STB or SBB does not have a problem contact to Samsung Service SW Update Lets you upgrade the TV SW with a USB memory stick See Page 40 Service Pattern OFF Lets you check the state of the TV picture by displaying picture test patterns Press the Menu button to turn off the test patterns and exit ATV...

Page 31: ...up to 25 characters long and edit it in the Hotel Service menu Welcome Message supports the following characters Capital Letters from A to Z You can edit the Welcome Message by using the remote s navigation color and Enter buttons in the Edit Welcome Message OSD See the illustration below Move Enter Return a b Move to Left Move to Right Leave Black Done W E L C O M E T O O U R H O T E L _ Edit Wel...

Page 32: ...spitality Logo image is displayed or not Initial value is OFF Can be set to OFF or ON When set to ON the Logo Download and Logo Time Display menu items become accessible y y Hospitality Logo DL This option lets you download the logo image to the TV s memory from a USB device A wait message appears while the image is being copied to the TV A completed message appears when the copy operation finishe...

Page 33: ... picture size contrast etc and the Hotel side menu 5V0 5A CLONING USB Clone TV to USB Clone USB to TV Setting Auto Initialize OFF y y Cloning from USB to TV Copies menu settings in a USB device to a TV Shortcut Turn the TV off insert the USB device turn the TV on and then press the ENTERE button for 5 seconds To clone data to the TV using the Hotel menu follow these steps 1 Turn the TV off 2 Inser...

Page 34: ...Mixed Channel Map No Dynamic SI No Picture Menu Lock Yes Menu Display Yes Tools Display Yes Channel Menu Display Yes Panel Button Lock Yes Home Menu Display Yes Home Menu Editor Yes Home Menu Auto Start Yes Clock Type Yes Local Time Yes Timer Type Yes Time Channel Type Yes Time Channel Num Yes Music Mode AV Yes Music Mode Backlight Yes Priority AV Yes Priority HDMI Yes AV Option Yes HDMI Option Ye...

Page 35: ...Room Type No Ticker Yes REACH Update Time Yes REACH Update Immediate Yes Room Number Yes REACH ServerVersion Yes Password Input Yes Password Setting No Password Reset Yes Security Mode Yes USB Yes HDMI Yes DRM Mode No PI AES Data No PI AES Log Yes View PI AES Log No Self Diagnosis for TV No Self Diagnosis for HTV No SW Update No Service Pattern Yes ATV Cable AGC Gain Yes DTV Open Cable AGC Gain Ye...

Page 36: ...he screen and the words Remote control code is set to x If you want to change the Remote control code enter the digit you want to change 2 Press the number on the remote you want to assign to the TV The TV displays the following words Remote control code is changed to x The TV will display the OSD until you press the EXIT button See the example below Remote control code is set to 0 If you want to ...

Page 37: ...are ignored The table below lists the settings that are restored to their cloned values when you set the Setting Auto Initialize function to On Menu Menu Item Menu Menu Item Picture Menu Picture Mode Sound Menu Sound Mode Backlight Sound Effect Contrast DTS TruSurround Brightness DTS TruDialog Sharpness Equalizer Color Speaker Settings Tint G R Speaker Select Picture Size Auto Volume Picture Size ...

Page 38: ...one from USB Solution Setup Room Number Group All Group ID Enter The room number Only numbers and English letters can be entered Set options regarding the selected solution Setup Complete Your TV is now ready to use Done Select your Language Select your language to start the on screen setup Press the arrow buttons to move around the screen Press the Enter button to select English Español Français ...

Page 39: ...n are the same as Samsung s consumer TV models If you press the Enter key the Picture Mode OSD appears Configure your TV OSD Initially highlighted Standard The TV displays the Picture Mode OSD where you can choose Dynamic or Standard Picture mode Auto Program OSD If you press the Enter key the TV automatically searches for channels After the automatically searches for channels complete press the n...

Page 40: ...hese steps 1 Insert a USB drive containing the SW upgrade into the USB port on the side of the TV 2 Press the MENU button to display the menu Press the or button to select Support and then press the ENTERE button 3 Press the or button to select SW Upgrade and then press the ENTERE button The message Scanning for USB This may take more than1min is displayed 4 The message Upgrade version XXXX to ver...

Page 41: ... option External Device Sound Bar Out On Hotel option Power On Power On Volume User Defined Hotel option Power On Power On Volume Num Set greater than 0 Hotel option Power On Max Volume Set greater than 0 2 Connect an HDMI cable from the HDMI OUT jack on the back of the Sound Bar to the HDMI port supporting ARC on the hospitality TV 3 After the Sound Bar is connected to the hospitality TV when the...

Page 42: ...ccess depend on the Bank Card installed in their SMOOVIE remote Setting the Channel Bank Editor under Stand alone Mode 1 Press MUTE 1 1 9 ENTERE on the remote to enter the Hotel Standalone menu 2 Go to SI vendor and then select Smoovie 3 Find the new menu option Channel 4 Enter the Channel Bank Editor Hospitality Mode Standalone SI Vendor OFF d SI Vendor Smoovie d Channel d Channel Bank Editor 5 E...

Page 43: ...from the Bank1 channel list In the Channel Guide or the Channel List Smoovie Set Up Sequence Step Smoovie TV Setup Air Cable Only Air or Cable used Only Air or Cable used If the TV starts with Hotel Plug Play If Hotel Plug Play already done 1 Do a complete P P including Air or Cable auto tune Enter the Hotel menu 2 After P P the TV displays the Hotel menu Select the channel type ATV orADTV forAir ...

Page 44: ...ity Mode Standalone System SI Vendor OFF Power On Channel Menu OSD Clock Music Mode Remote Jack Pack External Source Eco Solution Logo Message Cloning REACH Solution DRM r Channel Editor Depending on model and region some menu items may not exist General Steps for Using the Channel Editor in Stand alone Mode Step Broad Outline 1 Run Channel in the Hotel Option Menu 2 Enter Channel Editor in the Ho...

Page 45: ...om the channel list press the red button on the remote To delete two or more channels simultaneously select multiple channels in Step 1 and then press the red button on the remote If you want to delete the scambled channels you should run the process below Hotel option Channel Channel Setup Channel Settings Clear Scrambled Channel 3 Press the green button on the remote to select all channels 4 To ...

Page 46: ... of a channel follow these steps 1 Select a channel on the Channel Edit screen 2 Press the TOOLS button on your remote 3 Select Rename Channel in the Tools menu 4 Use the on screen keyboard that appears to enter the new name for the channel Use the arrow buttons on your remote to select a letter or number and then press Enter Repeat for each letter or numberyou want to select 5 When finished selec...

Page 47: ...then using the up or down arrow button on the remote to select the channel number of the analog channel If you tune to a channel after assigning the channel to an external source you can enter the external source without opening the TV source menu 30 Air 22 Air 81 Cable 72 Cable HDMI2 DVI AV 50 2 CH 50 2 50 4 CH 50 4 27 Air 73 Cable HDMI1 HDMI3 50 1 CH 50 1 20 2 50 3 CH 50 3 51 1 KUSI HD 27 Air 20...

Page 48: ...ype of wall mount kit depending on the geographical region y y Standard dimensions forwall mount kits are shown in the table below y y If you are installing a third party wall mount note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table below TV size in inches VESA screw hole specs A B in millimeters C mm Standard Screw Length Pitch in m...

Page 49: ...sary clamps screws and string are not supplied please purchase these additionally 2 Remove the screws from the back center of the TV put the screws into the clamps and then fasten the screws onto the TV again Screws may not be supplied with the product In this case please purchase the screws 3 Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong string and then tie...

Page 50: ... on the rear of the TV A Kensington slot is beside the K icon 1 Optional To lock the product follow these steps 1 Wrap the Kensington lock cable around a large stationary object such as desk or chair 2 Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lock These are ...

Page 51: ...20 60 90 Dimensions W x D x H Body With stand 745 4 x 69 0 x 442 2 mm 745 4 x 192 6 x 484 2 mm 1140 8 x 72 9 x 662 3 mm 1140 8 x 226 5 x 713 1 mm Weight Without Stand With Stand 4 3 kg 5 8 kg 11 1 kg 14 0 kg Model Name HG32NE473F Display Resolution 1360 x 768 Screen Size Diagonal 32 Class 31 5 measured diagonally Sound Output 5W x 2 Dimensions W x D x H Body 745 4 x 69 0 x 442 2 mm Weight 4 3 kg E...

Page 52: ...ntent or the container y y Sound orvideo may not work if the contents have a standard bit rate frame rate above the compatible Frame sec listed in the table y y If the Index Table is in error the Seek Jump function is not supported y y Some USB digital camera devices may not be compatible with the player y y The menu can be displayed late if the video is over10Mbps bit rate Video decoder Audio dec...

Page 53: ... y y Internal Name Container Format Xsub AVI Picture Format SubStation Alpha MKV Text Format Advanced SubStation Alpha MKV Text Format SubRip MKV Text Format MPEG 4 timed text MP4 Text Format Supported Music Formats File Extension Type Codec Remark mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Can support up to 2channel ogg OGG Vorbis Can support up to 2channel wma WMA WMA WMA1...

Page 54: ...HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English ...

Page 55: ...iew Side view HG32NE460F 1 2 5 4 3 6 7 9 8 Unit mm 1 2 3 4 5 6 7 8 9 745 4 699 7 394 3 433 9 442 2 484 7 57 3 163 4 69 0 HG50NE460H 7 9 8 1 2 5 4 3 6 Unit mm 1 2 3 4 5 6 7 8 9 1140 8 1097 8 1037 1 618 4 662 3 685 2 41 6 72 9 187 5 ...

Page 56: ...7 394 3 442 2 69 0 HG32NE470F HG32NE477F HG50NE470H HG50NE477H HG50NE478H 7 1 2 4 3 5 6 8 Unit mm 1 2 3 4 5 6 7 8 HG32NE470F HG32NE477F 745 4 699 7 394 3 442 2 484 2 57 3 69 0 192 6 HG50NE470H HG50NE477H HG50NE478H 1140 8 1097 8 618 4 662 3 713 1 41 6 72 9 226 5 ...

Page 57: ...G50NE460H HG50NE470H HG50NE477H HG50NE478H 4 5 6 2 1 3 unit mm 1 2 3 4 5 6 229 7 223 7 203 9 200 0 200 0 789 4 HG32NE460F HG32NE470F HG32NE477F HG32NE473F 2 1 3 6 5 4 unit mm 1 2 3 4 5 6 101 4 106 1 111 9 503 8 100 0 100 0 ...

Page 58: ...58 English Stand base view HG32NE460F 163 4 30 0 311 4 163 4 124 2 311 4 HG50NE460H 187 5 142 6 158 0 ...

Page 59: ...59 English HG32NE470F HG32NE477F 192 6 123 2 451 3 192 6 55 9 451 3 R9 50 mm R3 75 mm 135 0 152 0 HG50NE470H HG50NE477H HG50NE478H 226 5 174 1 556 5 226 5 67 0 556 5 R9 50 mm R3 75 mm 135 0 152 0 ...

Page 60: ...ing should be limited to no more than 5 of the total television viewing perweek Additionally viewing other stationary images and text such as stock market reports video game displays station logos web sites or computer graphics and patterns should be limited as described above for all televisions Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays t...

Page 61: ...ng to Samsung products please contact the SAMSUNG customer care center Samsung Hospitality Hotline 1 866 sam4biz US 1 800 749 0205 CANADA 1 800 726 7864 MEXICO Web site http www samsung com us business 2017 Samsung Electronics America Inc HE460_470_473_477_478_F_NA ENG 00 ...