troubleshooting
Recording
Symptom
Explanation/Solution
Pressing the
Recording start/stop
button does not start recording.
Press the
MODE
button to set the record mode.
page 24
There is not enough free space to record on the storage media.
Check if memory card is not inserted or write-protect tab is set to lock.
The actual recording time is less than the
estimated recording time.
The estimated recording time may vary depending on content and
features used.
When you record an object that moves quickly, the actual recording
time may be shortened.
The recording stops automatically.
There is no more free space for recording on the storage media.
Back up important files on your PC and format the storage media or
delete unnecessary files.
If you make recordings or delete files frequently, the performance of the
storage media deteriorates. If this occurs, format the storage media again.
If you use a memory card with a low write speed, the camcorder
automatically stops recording videos and displays a message on the
LCD screen.
When recording a subject illuminated by
bright light, a vertical line appears.
This is not a malfunction.
When the screen is exposed to direct
sunlight during recording, the screen
becomes red or black for an instant.
This is not a malfunction.
During recording, the date/time does not
display.
“Date/Time Display”
is set to
“Off”
. Set the
“Date/Time Display”
to On.
page 77
You cannot record a photo image.
Set your camcorder to the record mode.
page 24
Release the lock on the write-protection tab of the memory card if any.
The storage media is full. Use a new memory card or format the
storage media.
page 74 Or remove unnecessary images.
page 69
You don’t hear the shutter sound when
you record a photo image.
Set
“Shutter Sound”
to
“On”
.
During dual recording (video and photo), the Shutter Sound is off.
When the Mini HDMI cable or Audio/Video cable is connected to the
camcorder, the Shutter Sound is not available.
You don’t hear the beep sound.
Set “
Beep Sound
” to “
On
”.
Beep sound is temporally off while recording videos.
When the Mini HDMI cable or Audio/Video cable is connected to the
camcorder, the Beep Sound is not available.
There is a time difference between the
point where you press the
Recording
start/stop
button and the point where
the recorded video starts/stops.
On your camcorder, there may be a slight time delay between the point
where you press the
Recording start/stop
button and the actual point
where the recorded video starts/stops. This is not an error.
Horizontal stripes appear on the images.
This occurs when recording images under a fluorescent lamp,
sodium lamp, or mercury lamp. This is not a malfunction.
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