78
Troubleshooting
Recording
Symptom
Explanation/Solution
You don’t hear the beep sound.
Set “
Beep Sound
” to “
On
”.
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page 60
Beep sound is temporally off while recording videos.
When the mini HDMI cable is connected to the product, the Beep Sound is not available.
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There is a time difference between the point
where you press the
OK (REC)
button and
the point where the recorded video starts/
stops.
On your product, there may be a slight time delay between the point where you press the
OK (REC)
button and the actual point where the recorded video starts/stops. This is not
an error.
•
Horizontal stripes appear on the images.
This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
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Storage Media
Symptom
Explanation/Solution
Memory card functions do not operate.
Insert a memory card into your product properly.
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page 29
If you use a memory card formatted on a computer, format it again directly on your
product.
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page 62
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Image cannot be deleted.
You cannot delete a protected image. Release protection of the image using the Protect
function.
¬
page 54
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You cannot format the memory card.
The memory card is not supported on your product or the card has some problems.
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The data file name is not indicated correctly.
The file may be corrupted.
The file format is not supported by your product.
The file name is displayed correctly only if the directory structure complies with the
international standard.
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