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Troubleshooting
Adjusting the image during recording
Symptom
Explanation/Solution
The image is out of focus.
This product has no user-adjustable focus control function.
The minimum focal length between the product and the subject is about 7.9~9.8 inches
(20~25 cm). Record the subject at more than the minimum focal length.
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Playback on your product
Symptom
Explanation/Solution
Playback (playback/pause) function does not
work.
Image files recorded using another device may not play back on your product.
Check memory card compatibility.
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The skip or search function does not work
properly.
If the temperature inside the product is too high, it cannot function properly. Turn the
product off, wait for a few minutes, and turn it on again.
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Playback on other devices (TV)
Symptom
Explanation/Solution
You cannot view the image on or hear the
sound from the connected device.
Make sure that the connection cable is connected to the proper jack.
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The image appears distorted on your TV or
PC.
The display mode of the recorded video does not match that of playback display device.
A video recorded in 16:9 wide mode should be played back on a TV or PC that supports
16:9 screen mode.
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