Samsung HW-950T, Full Manual

Page 1: ...HW Q950T FULL MANUAL Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ... Instructions for use This symbol instructs the user to consult the user manual for further safety related information WARNING To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of...

Page 3: ...and receiver Connecting the equipment to an outlet that is on a different circuit than the radio or TV Consulting the dealer or an experienced radio TV technician for help FCCRadiationExposureStatement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least 8 inches 20 cm between the r...

Page 4: ...with the power requirements listed on the identification sticker located on the bottom of your product Install your product horizontally on a suitable base furniture with enough space around it for ventilation 3 4 inches Make sure the ventilation slots are not covered Do not place the unit on amplifiers or other equipment which may become hot This unit is designed for continuous use To fully turn ...

Page 5: ...contain Towels and cleaning clothes may leave lint or dirt on the product Do not use a nail or other tools to scratch the dirt off It may damage the fabric To remove oil or liquid stains use a clean white cloth moist with water If the stain persists wipe it with a mixture of water and neutral detergent such as dishwashing soaps and a cloth A non neutral detergent or cleaner may cause discoloration...

Page 6: ...ume with a TV remote control 15 04 ConnectingtheSoundbar 16 Connecting the power and units 16 Recommended Speaker Layout 17 Manually connecting the Subwoofer or Surround Speakers 18 LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 19 In case the audio output of the Subwoofer and Surround Speaker is unstable 20 05 UsingawiredconnectiontotheTV 22 Method 1 Connecting with HDMI 22 C...

Page 7: ...Fi Wireless Network 33 Configuring Amazon Alexa 34 Using the Tap Sound 36 09 InstallingtheWallMount 37 Installation Precautions 37 Wallmount Components 37 Installing the Surround Speakers on a Wall 39 10 InstallingtheSoundbaraboveaTVStand 40 Component 40 11 SoftwareUpdate 41 Auto Update 41 USB Update 41 Initialization 41 12 Troubleshooting 42 13 License 45 14 OpenSourceLicenseNotice 45 15 Importan...

Page 8: ...x 4 Bracket WallMount AH61 04119A Rubber Foot BN67 00398L For more information about the power supply and power consumption refer to the label attached to the product Label Bottom of the Soundbar Main Unit To purchase additional components or optional cables contact a Samsung Service Center or Samsung Customer Care For more information about the wallmount or rubber foot see pages 37 40 Design spec...

Page 9: ... the button pressed to enable voice recognition Display Displays the product s status and current mode D IN HDMI1 HDMI2 Wi Fi BT MicOn Off Button Press the button to turn the microphone on or off Volume Button Adjusts the volume When you plug in the AC cord the power button will begin working in 4 to 6 seconds When you turn on this unit there will be a 4 to 5 second delay before it produces sound ...

Page 10: ...TAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 ID SET WOOFER REAR POWER ID SET NETWORK SERVICE ID SET WOOFER REAR DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 POWER Connect the Soundbar s AC power cable See page 16 IDSET WOOFER REAR Press to connect the Soundbar to surround speakers and a subwoofer wirelessly NETWORK Press to connect to a wireless network Wi Fi via the SmartT...

Page 11: ... into position HowtoUsetheRemoteControl VOL WOOFER SOUNDBAR SOUND MODE PAIR Power VOL WOOFER SOUND MODE PAIR Turns the Soundbar on and off AutoPowerDownFunction The unit turns off automatically in the following situations In D IN HDMI1 HDMI2 Wi Fi BT mode if there is no audio signal for 18 minutes SOUND MODE PAIR Source Press to select a source connected to the Soundbar Mute VOL WOOFER SOUND MODE ...

Page 12: ...ch the Soundbar to Bluetooth pairing mode Press the button and wait for the BT PAIRING screen to connect to a new Bluetooth device Play Pause VOL WOOFER SOUND MODE PAIR You can also play or pause music by pressing the button VOL WOOFER SOUND MODE PAIR Up Down Left Right PresstheindicatedareastoselectUp Down Left Right Press Up Down Left Right on the button to select or set functions MusicSkip Pres...

Page 13: ...audio from the Soundbar are not synchronized select SYNC in Sound Control and then set the audio delay between 0 300 milliseconds by using the Up Down buttons SYNC is only supported for some functions If Surround Speakers are connected select REARLEVEL or REARTOPLEVEL and then use the Up Down buttons to adjust the volume within a 6 to 6 range The VIRTUAL Speaker function can be turned ON OFF by us...

Page 14: ...ch 9 1 4 ch 5 1 ch 9 1 4 ch 7 1 ch 9 1 4 ch 7 1 4 ch 9 1 4 ch GAME PRO 2 0 ch 9 1 4 ch 5 1 ch 9 1 4 ch 7 1 ch 9 1 4 ch 7 1 4 ch 9 1 4 ch ADAPTIVE SOUND 2 0 ch 9 1 4 ch 5 1 ch 9 1 4 ch 7 1 ch 9 1 4 ch 7 1 4 ch 9 1 4 ch For input sources Dolby Atmos and DTS X the effect modes that can be selected using the SOUNDMODE button will not be available See above for the effect modes If the input source is D...

Page 15: ... Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up and hold it for 5 seconds the mode switches in the following order SAMSUNG TVREMOTE Default mode OFF TVREMOTE ALL TVREMOTE RemoteControlButton Display Status S O U N D M O D E V O L W O O F E R S O U N D B A R 5 Sec SAMSUNG TVREMOTE Default mode Enable a Samsung TV s IR remote control S O U...

Page 16: ... attached to the product Label Bottom of the Soundbar Main Unit 1 Connect the Power cord to the Subwoofer POWER RearofSubwoofer PowerCord 2 Connect the power cord to the Left and Right Surround Speakers POWER POWER PowerCord BottomsoftheLeftandRight SurroundSpeakers 3 Connect the Power cord to the Soundbar HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI T...

Page 17: ...onnected when turning on the Soundbar If you unplug and reconnect the power cord when the product is turned on the Soundbar turns on automatically RecommendedSpeakerLayout 150 150 135 135 0 Subwoofer Soundbar SurroundSpeakerL SurroundSpeakerR CAUTION Wireless receiving antennas are built into the wireless subwoofer and surround speakers Keep the units away from water and moisture For optimal liste...

Page 18: ... of the subwoofer and surround speakers for at least 5 seconds The red indicator at the rear of each speaker turns off and the blue indicator blinks 5 Sec RearofSubwoofer RearofSubwoofer Blinkingblue fast Blinkingbluefast POWER x 2 RearoftheLeftandRightSurroundSpeakers 5 Sec 3 Press the Up button on the remote control for 5 seconds The IDSET message appears on the display of the Soundbar for a mom...

Page 19: ...operation Blinking Recovering the connection Check if the power cable attached to the main Soundbar unit is connected properly or wait about 5 minutes If blinking persists try manually connecting the subwoofer and Surround Speakers See page 18 Red On Standby with the Soundbar main unit turned off Check if the power cable attached to the main Soundbar unit is connected properly Connection failed Co...

Page 20: ...ning performance make sure that the area around the wireless subwoofer and the Surround Speakers are clear of any obstructions IncasetheaudiooutputoftheSubwooferandSurroundSpeakerisunstable When there is a wireless device e g wireless LAN using the same frequency 5 8GHz near the Soundbar the wireless connection between the Subwoofer and Surround Speaker could become unstable This will affect the q...

Page 21: ...The default channel is the one that s optimized for avoiding wireless interference from external devices If there is no abnormal audio output e g sound jitter or delays noise of the Subwoofer and Surround Speaker it is recommended to keep using the default channel 3 to 6 channels are available for selection depending on the radio specifications specific to each country Changing the radio frequency...

Page 22: ...dioReturnChannel HDMI IN ARC HDMI TO TV eARC ARC ConnecttotheHDMIIN ARC portofyourTV HDMICable BottomoftheSoundbar ConnecttotheHDMITOTV eARC ARC portofthe Soundbarmainunit TopoftheSoundbar TVARC 1 With the Soundbar and TV turned off connect the HDMI cable as shown in the figure 2 Turn on the Soundbar and TV 3 TVARC appears in the display window of the Soundbar main unit and the Soundbar plays TV s...

Page 23: ...if possible If you use a cored HDMI cable use one whose diameter is less than 0 55 inches 14 mm This function is not available if the HDMI cable does not support ARC When the audio in a broadcast is encoded in Dolby Digital and the Digital Output Audio Format on your TV is set to PCM we recommend that you change the setting to Dolby Digital When the setting on the TV is changed you will experience...

Page 24: ...phony the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect When the Soundbar is connected the menu TV Soundbar appears under the SoundOutput menu of the TV Select the corresponding menu TVmenu OR OpticalCable notsupplied HDMICable D IN TV menu example TV AV Soundbarseriesname HDMI NOTES It can operate according to the Codec supported by TV This funct...

Page 25: ...to BTREADY if there is a connect record b When BTREADY appears press and hold the MicOn Off button on the top panel of the Soundbar for more than 5 seconds to display BTPAIRING 2 Select Bluetooth mode on the Samsung TV e g Home Settings Sound Sound Output Bluetooth Speaker List AV Samsung Soundbar Q950T Bluetooth 3 Select AV SamsungSoundbarQ950T from the list on TV s screen An available Soundbar i...

Page 26: ...undbar Press the PAIR button on the Soundbar remote control or press and hold the MicOn Off button on the top of the Soundbar for more than 5 seconds while the Soundbar is in BT mode NotesonBluetoothconnection Locate a new device within 3 28 ft 1 m to connect via Bluetooth communication If asked for a PIN code when connecting a Bluetooth device enter 0000 The Soundbar automatically turns off after...

Page 27: ...ndbar Contact your Internet service provider for details Because the menus may differ depending on the year of manufacture refer to your TV manual To connect the TV to the Soundbar via Wi Fi connect the Soundbar to the wireless router first See page 33 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see page 33 Method2 ConnectingviaW...

Page 28: ...oundbar ExternalDevice HDMICable HDMICable OR TopoftheSoundbar HDMI1 OR HDMI2 1 Use an HDMI cable to connect the HDMI OUT port on the external device and the HDMI port on the bottom of the Soundbar 2 Use an HDMI cable to connect the HDMI IN port of the TV and the HDMITOTV eARC ARC port on the bottom of the Soundbar 3 Turn on the Soundbar TV and the external device 4 Press the MultiFunction button ...

Page 29: ...tream For example on a Samsung BD Player go to Home Menu Sound Digital Output and then select Bitstream unprocessed Method2 ConnectingusinganOpticalCable DIGITAL AUDIO IN OPTICAL HDMI 1 OPTICAL OUT BottomoftheSoundbar OpticalCable notsupplied BD DVDplayer Set top box Gameconsole TopoftheSoundbar D IN 1 Use an optical cable not supplied to connect the DIGITALAUDIOIN OPTICAL on the Soundbar main and...

Page 30: ... and then select BT BT changes to BTPAIRING in a few seconds automatically or changes to BTREADY if there is a connect record b When BTREADY appears press and hold the MicOn Off button on the top panel of the Soundbar for more than 5 seconds to display BTPAIRING 2 On your device select AV SamsungSoundbarQ950T from the list that appears When the Soundbar is connected to the Mobile device MobileDevi...

Page 31: ...be kept away from the Soundbar main unit e g microwaves wireless LAN devices etc The Soundbar supports SBC data 44 1kHz 48kHz Connect only to a Bluetooth device that supports the A2DP AV function You cannot connect the Soundbar to a Bluetooth device that supports only the HF Hands Free function When connecting the Soundbar to a Bluetooth device place them as close to each other as possible The far...

Page 32: ...When the Soundbar is disconnected from the Bluetooth device the Soundbar will display BTDISCONNECTED on the top display DisconnectingtheSoundbarfromtheBluetoothdevice Press the MultiFunction button on the top of the Soundbar or the Source button on the remote control to switch the mode from BT Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar Disconnec...

Page 33: ... 1 Install and launch the SmartThings app from your mobile device smartphone or tablet 2 On the app follow the screen instructions to add the Soundbar The automatic pop up the second screenshot below may not show on some devices If the pop up window does not appear press on the Home screen The Soundbar is added to the app Launch App Add device Auto pop up SmartThings App ...

Page 34: ...Amazon account is required to connect the Soundbar over the network 1 Install the SmartThings app on your mobile device and then launch it 2 Enter the Alexa account by following the instructions on the app and then log in the service Alexa OR 3 Sec TopoftheSoundbar 3 Call Alexa or press the MultiFunction button on the Soundbar for 3 seconds to use the Alexa service Press the MultiFunction button f...

Page 35: ...lume control Alexa turnupthevolume Alexa turndownthevolume Listening to streaming content from Amazon Music Alexa playsomejazzmusic Playback control Alexa playnextsong Alexa stopthemusic Alexa whatisthissong Weather information Alexa what stheweather Timer scheduling Alexa setatimerfor10minutes ...

Page 36: ...e device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide area in the upper portion of the Soundbar without using excessive force To use this function update the SmartThings app to the latest version The function may not be supported depending on the app ver...

Page 37: ...rews according to the type and thickness of the wall you want to mount the Soundbar on Diameter M5 Length 1 3 8 inches 35 mm or longer recommended Connect cables from the unit to external devices before you install the Soundbar on the wall Make sure the unit is turned off and unplugged before you install it Otherwise it may cause an electric shock WallmountComponents WallMountGuide AH63 04369C x 2...

Page 38: ...zed drill bit drill a hole in the wall at each marking If the markings do not correspond to the positions of studs make sure you insert appropriate anchors or mollies into the holes before you insert the support screws If you use anchors or mollies make sure the holes you drill are large enough for the anchors or mollies you use 5 Push a screw not supplied through each Holder Screw and then screw ...

Page 39: ...ou can purchase wall mounts separately to install the surround speakers on a wall Wall mounts aren t sold by Samsung Electronics NotesforWallMountingtheSurround Speakers Surround Speaker wall mounts must be able to support more than 17 6 lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Check the strength of the wall before you install the Wall Mount Brackets If the strength is insufficient make sur...

Page 40: ...and Refer to the figure below Rubber Foot Place the Soundbar on a TV stand Microphone As illustrated in the image align the center of the Soundbar with the center of the TV carefully place the Soundbar onto the TV stand At this time place the microphone at the front of the stand not to interfere with voice recognition TV RightendofSoundbar NOTES Make sure the Soundbar is placed on a flat and solid...

Page 41: ...firmware to the SERVICE port of the Soundbar 1 Go to the Samsung Electronics website www samsung com search for the model name from the customer support menu option For more information about update refer to Upgrade Guide 2 Download the upgrade file USB type 3 Unzip the file to create a folder with the file name 4 Store the created folder in a USB and then connect it to the Soundbar 5 Turn on the ...

Page 42: ...output of the TV select Soundbar Samsung TV Home Settings Sound Sound Output Select Soundbar The cable connection to the Soundbar may not be loose Remove the cable and connect again Remove the power cord completely reconnect and turn the power on Initialize the product and try again See page 41 IncasethesoundoftheSubwooferand SurroundSpeakersisnotoutput Check whether the LED indicator on the rear ...

Page 43: ...on in the TV menu should be set to On Samsung TV Home Settings Sound Expert Settings HDMI eARC Mode Auto Thereisnosoundinwhenconnectingtothe TVinHDMITOTV eARC ARC mode Your device is unable to play the input signal Change the TV s audio output to PCM or Dolby Digital For a Samsung TV Home Settings Sound Expert Settings Digital Output Audio Format IncaseBluetoothconnectionisnotpossible When connect...

Page 44: ...o weak connection may not be possible Move the router near the Soundbar or adjust the installed position with no obstacles If your wireless router is new you will need to reconfigure the speaker s network settings IncaseAlexadoesnotrespond Whenthemicrophoneisturnedofforits receptionispoor Press the MicOn Off button at the top of the Soundbar to enable the microphone Voice recognition may be unavai...

Page 45: ...ormation about Spotify Connect please visit www spotify com connect 14 OPENSOURCE LICENSENOTICE To send inquiries and requests for questions regarding open sources contact Samsung Open Source http opensource samsung com 15 IMPORTANT NOTESABOUT SERVICE Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance An administration fee ma...

Page 46: ...hes 210 0 x 403 0 x 403 0 mm AMPLIFIER Rated Output power 160W Surround Speaker Name PS SQ90BB 1 PS SQ90BB 2 Weight 4 6 lbs 2 1 kg Dimensions W x H x D 4 7 x 8 3 x 5 6 inches 120 0 x 210 0 x 141 0 mm AMPLIFIER Rated Output power 35W x 4 NOTES Samsung Electronics Co Ltd reserves the right to change the specifications without notice Weight and dimensions are approximate Precaution TheSoundbarwillres...

Page 47: ... service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery probl...

Page 48: ...l rights reserved QUESTIONS OR COMMENTS AREA IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 CALL OR VISIT US ONLINE AT WRITE Certification model only ...