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CALLER ID
WHAT IS CALLER ID?
Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory.
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for
a specific telephone number. However, even though you are paying to
receive Caller ID information, there are some circumstances that mean you
will not receive this information. The six most common reasons are listed
below along with the display information that the system will provide.
PRIVATE
The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
OUT OF AREA
The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE
The caller is calling from a coin-operated telephone.
The telephone company will send this information as
there are no directory listings for pay phones. The num-
ber will be delivered as usual.
INVALID CID INFO This is a message that will be displayed when CID infor-
mation is sent on the line but was somehow corrupted.
NO CID RECEIVED This is a message that will be displayed when there was
no CID information sent on the line.
KEY
DESCRIPTION
EXTENDER
BOSS
..............Boss and Secretary ..........1–4
DP
....................Direct Pickup ..................Extension or
station group number
DS
....................Direct Station ....................Any extension number
FWRD
..............Call Forwarding ..............0–7
GPIK
................Group Pick-Up ................01–20
IG
......................In/Out of Group ................Any group number you are part
MMPG
..............Meet Me Page ................0–9,
4
PAGE
................Page ................................0–9,
4
PARK
................Park (orbits) ......................0–9
RP ....................
Ring Plan ..........................(1–6), HOLD for none
PMSG ..............
Programmed Messages ..01–30
SG
....................Station Group ..................500 or 5000 through 549 or 5049
SPD
..................Speed Dialing ..................00–49, 500–999
DIR
..................Directory ..........................PERS (1), SYS (2) or STN (3)
VT
....................Voice Mail Transfer ..........Voice Mail Group number
(501–549)
NOTE: Confirm that the cursor is placed correctly before you enter the ex-
tender.
LCR WITH CLEAR
When you are making an outside call using LCR and dial an incorrect digit,
you can press the
CLEAR
soft key to reenter the telephone number. You do
not need to redial
9
to reaccess LCR.
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