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© SAMSUNG Electronics Co., Ltd.
page 52 of 162
Operator Group
An operator group is a special hunt group made up of members who act as operators.
Different hunt groups can be specified as operator groups by time periods. In general, a
user selected as a member of an operator group uses the phone in parallel to a PC
application or uses a PC-based soft phone.
Operator Recall
When a call is transferred or parked and then directed back to the original called party
but the connection was not established, the operator recall service directs the call back
to the operator group.
Calls are redirected to the operator group in the following cases:
Reconnection failure after call transfer failure: When call transfer fails for an
incoming call for an extension number, the call is redirected to the extension
number. Here, if the call is not answered by the extension number, it is redirected
to the operator group.
Reconnection failure after call park: When an incoming call for an extension
number is put on hold (call park) and the call is not answered for a set period of
time, the call is redirected to the extension number. Here, if the call is not
answered by the extension number, it is redirected to the operator group.
Registration management
On the IPX-S300B, you can check the current registration status of phones, trunk routes
and applications.
Ring Plans
When processing calls on a PBX, it is often necessary to provide different services for
different days of the week or time of the day. Different services also may be required for
public holidays. To accommodate such needs, the services are configured for different days
of the week, different time of the day, and different dates. But the problem is that the
settings become too complicated.
IPX-S300B provides different services for different days of the week, different time of the
day, and different dates by utilizing a feature known as ring plans. IPX-S300B supports a
total of 11 ring plans, including the 10 ring plans (ring plans 1 through 10) which can be
assigned their own dates, days of the week and time of the day, and the default ring plan
which is used when none of the former 10 ring plans is applied.
Calendar Exceptions
To use ring plans, IPX-S300B refers the calendar which is made when a user group is
created for maximum of 20 years.
Each day assigns to a day type from Monday to Sunday, Weekday and Weekend as a
default. For a site, the special day types can be assigned to some days to provide
different services according to the day type. IPX-S300B provides four day type,
Holiday1, Holiday2, User1 and User2.
Ring Plan Schedule
A ring plan schedule is a table containing data which specifies ring plans by days of
the week, dates, and time of the day.
