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T E L E C O M

Viewing and Changing Call Forward Options

You can view or change your Call Forward options from the LCD panel of your phone.

1.

Press the [Transfer] button.

2.

Dial [1][0][2].

3.

Select the Call Forward option by pressing one of the buttons [0] to [5], or by using the [Volume] buttons

FORWARD FOLLOW ME

This feature has two purposes. The first is to allow you to transfer calls ringing at your normal extension to the extension you are

currently using. The second is to allow you to transfer calls from another extension to your own (called Remote Forwarding).

To transfer all calls ringing at your phone to the phone you are currently using:

1.

Dial [6][0][6] on the phone you are currently using.

2.

Dial your normal extension number.

3.

Hang up after the confirmation tone.

To transfer calls from another extension to your extension (Remote Forwarding):

1.

Dial [6][0][6].

2.

Dial the number of the extension from which calls are to be forwarded.

3.

Hang up after the confirmation tone.

INTERNAL PAGE

You can make internal announcements to extensions through their speakers. Extensions can be in page zones 1-4.

1.

Lift the handset and listen for dial tone.

2.

Press the [PAGE] button* or dial [5][5], or select the PAGE option from the LCD panel using the soft button.*If you have
dedicated PAGE buttons for page zones (e.g. [PAGE1 ], [PAGE2], etc) press the required button and skip to step 4.

3.

Select a zone number [1], [2], [3], or [4], or page all internal zones by pressing [0].

4.

Start your announcement after the confirmation tone.

5.

Hang up after paging.

ALL PAGE

You can page simultaneously through all internal and external zones.

1.

Pick up the handset and listen for dial tone.

2.

Press the [PAGE] button or dial [5][5], or select the PAGE option from the LCD panel using the soft button.

3.

Press the [*] or programmed [ALL PAGE] button.

4.

Start your announcement after the confirmation tone.

5.

Hang up after paging

Summary of Contents for ITP-5107

Page 1: ...T E L E C O M SAMSUNG HANDSET USER GUIDE FOR DS 5007S DS 5014S DS 5038S DS 5014D DS 5021D ITP 5107 ITP 5114D ITP5121D FOR TECHNICAL TIPS PLEASE VISIT OUR WEBSITE www PRPTELECOM co uk ...

Page 2: ...e Phone Passcode 6 Switching Headset Handset Mode 6 Dialling by Directory Name 7 Assigning Changing Your Extension Name 7 Entering Characters on the LCD Panel 7 Busy Extension Callback 7 Busy Extension Camp On 8 Holding a Call 8 Retrieving Calls Held at Another Extension 8 Parking Calls 8 Transferring Calls 9 Call Waiting 10 Programming Personal Speed Dial Numbers 10 Assigning a Name to a Speed Di...

Page 3: ...ing Characters on the LCD Panel 15 Cancelling a Programmed Message 15 Cancelling Messages Message Waiting lights 15 Background Music 15 Appointment Reminder Alarm Clock 16 Cancel Alarm 16 Alarm Messages 16 Boss Secretary Hot Line 16 Group Listening 17 Off Hook Voice Announcements 17 Answering an OHVA Call 17 Rejecting an OHVA Call 17 OHVA Block 17 Secure OHVA 18 Call Duration Timer 18 Storing a Ca...

Page 4: ...ONFERENCE KEY REDIAL KEY VOLUME KEY SCROLL KEY STATUS INDICATOR LED SOFT KEYS Used to activate features LIVE KEYPAD SPEAKER For handsfree operation The programmable buttons above the keypad are arranged in rows of 1x7 7 buttons or 2x7 14 buttons or 3 x7 21 buttons and are numbered from 1 to 7 or 14 or 21 from top left to bottom right By default keys 1 and 2 are set as Call keys Call keys flash for...

Page 5: ...hattheyare SELECTING PROGRAMMED FUNCTIONS The most convenient way to select functions on your phone is to have them registered on the programmable buttons sothat you simply press the required button Ifafunctionisnotprogrammedonabutton itcanbeselectedontheLCDpanel using the Scroll button and soft buttons An advantage of using the soft buttons for functions is that the programmable buttons can be us...

Page 6: ...n press the programmable button or enter the number if you know it 4 Enter the extender using the dial buttons 5 Save and exit the new key value by pressing the Transfer button Button Description Extender AB Absence Extension number ACC Account 000 999 BOSS Director Secretary 1 4 DIR Directory 1 PERS 2 SYS 3 STN DP Direct Call Pick up Extension or extension group number DS Direct Extension Select ...

Page 7: ...order or press the Volume button to listen to each ring tone 4 When you hear the desired dial tone press the Transfer button to save the setting CHANGING THE PHONES PASSCODE Your pre assigned extension passcode is 1234 You can change the passcode if needed 1 Press the Transfer button 2 Press 1 0 1 3 Enter the current passcode e g 1234 4 Enterthenewpasscode Thepasscodemustbea4 digitnumber 0 9 5 Re ...

Page 8: ...er button Entering Characters on the LCD Panel Alphabetic characters are entered on the LCD panel using the dial buttons button 2 ABC button 3 DEF and so on Press a but ton the number of times to select the required character e g press 2 three times for C Pressing a different button moves the cursor to the right to allow you to enter the next character For example if the text to enter is SAM SMITH...

Page 9: ...one users cannot take it off hold Consultation hold Puts the current call on hold and allows you to consult with another phone user Retrieving Calls Held at Another Extension When a call is on hold at another extension the appropriate line button on your phone if it is programmed will have a flashing red light To retrieve the call on hold press the line button When a call is on hold at another ext...

Page 10: ...rty and begin the transfer process again NB When the extension answers you may toggle between the parties by pressing the Transfer button Neither party can hear the other until the transfer is complete If you receive No More Calls tone the extension has no button available to receive another call or is in Do Not Disturb mode Press the Transfer button to return to the outside party You cannot trans...

Page 11: ... to be saved maximum of 24 digits 6 Press the Transfer button to save the number Assigning a Name to a Speed Dial Number A name up to 11 characters can be assigned for each speed dial number This name is used to dial numbers using the Dialling by Directory Name feature 1 Press the Transfer button 2 Dial 1 0 6 3 Enter the speed dial number to be assigned a name 00 49 4 Enter a name See Entering Cha...

Page 12: ...onvenience To do this you must have a programmed SPD button for each speed dial you require 1 Press the Transfer button 2 Dial 1 0 7 3 Press a SPD button 4 Enter the speed dial number 00 49 to 500 999 or 000 049 to 050 999 to be assigned to this button 5 Press the Transfer button to save the selected number Now to make a call to the number simply press this speed dial button STATION CALL PICKUP If...

Page 13: ...s arriving when you are busy on another call 1 Dial 6 0 2 2 Enter the extension number group number or external number where your calls are to be sent 3 Hang up after the confirmation tone Forward No Answer To forward calls arriving when you are away from your desk calls will ring and then be forwarded after a set time 1 Dial 6 0 3 2 Dial the extension number group number or external number where ...

Page 14: ...emote Forwarding 1 Dial 6 0 6 2 Dial the number of the extension from which calls are to be forwarded 3 Hang up after the confirmation tone INTERNAL PAGE You can make internal announcements to extensions through their speakers Extensions can be in page zones 1 4 1 Lift the handset and listen for dial tone 2 Press the PAGE button or dial 5 5 or select the PAGE option from the LCD panel using the so...

Page 15: ...ct the PAGE option from the LCD panel using the soft button to automatically park the call 2 If you have dedicated PAGE buttons for page zones e g PAGES PAGE6 etc press the required button and skip to step 3 3 Press the appropriate page zone number 4 Announce the parked call and your extension number or line number 5 Hang up Retrieving a Parked Call Press the PARK button or dial 1 0 Then dial the ...

Page 16: ...ing characters from the keypad to complete your entry Press the programmable A button to toggle between upper and lower case text see below Tip When the character you want is on the same key as the previous character you typed in press the Volume button to move the cursor to the right then select the character Cancelling a Programmed Message 1 To cancel a message 2 Dial 4 8 then 0 0 to cancel the ...

Page 17: ...LARM MESAGES You can set a 16 character message to display when using the alarm feature e g Meeting with JS 1 Press the Transfer button 2 Dial 1 1 6 3 Select the alarm number 1 2 or 3 4 Enter the time at which you want the alarm to sound Enter the time as HHMM hours and minutes using the 24 hour clock format e g 1330 is 1 30 pm 5 Select the alarm type 0 Not Set 1 Today or 2 Daily 6 Enter the messa...

Page 18: ...ransferred calls To make an OHVA call 1 Dial the extension number or press the DSS button 2 When you hear busy tone press the OHVA button or select the OHVA option from the LCD panel using the soft button 3 Make your announcement after the confirmation tone 4 Finish the call by replacing the handset or pressing the Speaker button Answering an OHVA Call When receiving an OHVA call you will hear the...

Page 19: ...ton to save settings Setting Manual Timer To set the timer manually when on a call you must have a programmed TIMER button Press the button to start the timer and press it again to stop the timer 1 To start the timer while the phone is idle press the TIMER button or select the TIMER option from the OTHER menu on the LCD panel using the Scroll and soft buttons 2 Press the TIMER button again or sele...

Page 20: ...t on hold If you perform the above procedure for an external call the message call no longer available will be displayed on screen VIEWING CLIP FOR PREVIOUS CALLS You can view CLIP information for up to 10 of the most recent calls you received Call information is stored in memory on a first in first out basis The list also includes calls that rang but were not answered While reviewing the list you...

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