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e-Manual
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>
Support
>
e-Manual (Troubleshooting)
This TV features a built-in electronic user manual. It is a comprehensive guide for using your Samsung
SMART TV. Refer to the "Viewing the e-Manual" for more information.
Self Diagnosis
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Support
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Self Diagnosis
Try Now
Your TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self-
diagnosis function consists of the following options:
●
Picture Test
●
Samsung Multi View Test
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Sound Test
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Voice & Motion Control Environment Check
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Signal Information
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Reset
Picture Test
Screen Menu
>
Support
>
Self Diagnosis
>
Picture Test
Try Now
The
Picture Test
displays HD pictures to examine it for flaws or faults throughout three attempts.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem
with the external device. Please check the connections. If the problem persists, check the signal
strength or refer to the external device’s user manual.
Samsung Multi View Test
Screen Menu
>
Support
>
Self Diagnosis
>
Samsung Multi View Test
Test the Multi View function on your TV. Perform this test if you are experiencing a problem with your
TV's Multi View function.