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The problem
Try this!
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
●
Select
Settings
Picture
Expert Settings
and adjust the
Backlight
,
Contrast
,
Brightness
,
Sharpness
,
Color
, or
Tint (G/R)
settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the
Auto Motion Plus
function (
Settings
Picture
Expert Settings
Auto Motion Plus
) to resolve the issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if
Sleep Timer
(
Settings
System
Time
Sleep
Timer
) has been enabled. The
Sleep Timer
automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if
Auto Power
Off
(
Settings
System
Eco Solution
Auto Power Off
) has been enabled
and disable it.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable or satellite box, confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable or satellite box, run
Auto Program
(
Settings
Broadcasting
Auto Program
).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting HD content.
●
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●
Air/Cable Antenna Connection: Try HD channels after running the
Auto Program
function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables
are connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
