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The problem
Try this!
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise in analogue and
digital channels.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
The colour is poor
or the picture is not
bright enough.
Go to the
Picture
menu and then adjust the
Picture Mode
,
Brightness
,
Sharpness
, and
Colour
settings.
See if
Energy Saving Mode
(
Settings
System
Eco Solution
Energy
Saving Mode
) has been enabled.
Try resetting the picture. (
Settings
Picture
Expert Settings
Reset
Picture
)
There is a dotted line
on the edge of the
screen.
Change
Picture Size
to
16:9 Standard
.
Change the cable or satellite box resolution.
The picture is black
and white.
If you use AV equipment, connect a Composite adapter (Yellow). Then, remove the
Component adapter (Blue).
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"
If the problem persists, check the signal strength or refer to the external device’s user manual.
