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Other issues
Use these procedures to resolve other issues that may occur in relation to the product.
The problem
Try this!
The product is hot.
Watching product for an extended period of time causes the panel to generate
heat.
The heat from the panel is dissipated through internal vents running along the
top of the product.
The bottom, however, may feel hot to the touch after extended use.
Children watching product need constant adult supervision to prevent them
from touching the product.
This heat, however, is not a defect and does not affect the product’s
functionality.
The product smells like plastic.
This smell is normal and will dissipate over time.
The product is tilted to the side.
Remove the base stand from the product and reassemble it.
The stand is wobbly or crooked.
Refer to the Quick Setup Guide and make sure that the stand is assembled
correctly.
The settings are lost after 5 minutes or
every time the product is turned off.
If
Usage Mode
is set to
Retail Mode
, the product’s audio and video settings are
automatically reset every 5 minutes.
Change
Usage Mode
to
Home Mode
.
●
Settings
General
System Manager
Usage Mode
A POP (product’s internal banner ad)
appears on the screen.
Change
Usage Mode
to
Home Mode
.
●
Settings
General
System Manager
Usage Mode
The product is making a popping noise.
The expansion and contraction of the product’s outer casing may cause a
popping noise.
This does not indicate a product malfunction.
The product is safe to use.
