Samsung M207x Series, User Manual

Page 1: ...ing the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...know before using the machine Key benefits 2 Features by models 4 Useful to know 9 About this user s guide 10 Safety information 11 Machine overview 16 Control panel overview 20 Turning on the machine 24 Installing the driver locally 25 Reinstalling the driver 26 ...

Page 3: ...sing recycled paper for saving energy Fast high resolution printing You can print with a resolution of up to 1 200 x 1 200 dpi effective output Fast on demand printing M207x series For single side printing 20 ppm A4 or 21 ppm Letter M2074 series For single side printing 18 ppm A4 or 19 ppm Letter Convenience Easy Capture Manager allows you to easily edit and print whatever you captured using the P...

Page 4: ...age 212 Print posters The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster see Using advanced print features on page 212 You can print in various operating systems see System requirements on page 107 Your machine is equipped with a USB interface and or a network interface AirPrint AirPrint ...

Page 5: ...ystem Included Blank Not available Software Operating System M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series Windows Mac Linux Software M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series SPL printer driver PCL printer driver PS printer driver ...

Page 6: ...reator Samsung Printer Status AnyWeb Print SyncThru Web Service M207xW series only M207xFW series only SyncThru Admin Web Service M207xW series only M207xFW series only Easy Eco Driver Fax Samsung Network PC Fax a For XPS driver it is only supported for Windows through the Samsung website www samsung com Software M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series...

Page 7: ...AN M207xFW series M207xHW series only Network Interface 802 11b g n wireless LANa M207xW series only M207xFW series M207xHW series only NFC printing scanning M207xW series only M207xFW series M207xHW series only Eco printing Control panel Duplex 2 sided printing Manual b USB memory interface Memory module Mass Storage Device HDD Duplex Automatic Document Feeder DADF Automatic Document Feeder ADF ...

Page 8: ...eive forward fax Send Receive forward email Send Receive forward server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC Scan to WSD M207xW series only M207xFW series only Features M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series ...

Page 9: ...Margin shift Edge erase Gray enhance Duplex copy a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine b Windows only Features M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series ...

Page 10: ...n again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 93 A paper jam has occurred Open and close the scan unit see Front view on page 16 Check theinstructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 89 Printouts are blurry The toner level might be low or uneven ...

Page 11: ...n its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers ...

Page 12: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 13: ...ectric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It ca...

Page 14: ...n below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 lbs 40kg 88 18 lbs lift with 2 people If the machine...

Page 15: ...diminish performance and could result in electric shock or fire The machine should be connected tothe power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene pa...

Page 16: ...st can be dangerous if inhaled or ingested Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged For supplies that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the supplies follow the instructions for disposal Refer to the res...

Page 17: ...ine Some features and optional goods may not be available depending on model or country see Features by models on page 4 Power cord Quick installation guide Software CDa a The software CD contains the printer drivers and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 18: ... Output tray 2 Control panel 8 Scanner glass 3 Handle 9 Scan unita b a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers 4 Tray 10 Inner cover 5 Tray handle 11 Toner cartridge 6 Output support 9 10 11 7 6 2 5 4 3 1 8 12 ...

Page 19: ...Document feeder guide cover 10 Output tray 3 Document feeder output tray 11 Scanner lid 4 Document feeder output support 12 Scanner glass 5 Control panel 13 Scan unita b a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers 6 Handle 14 Inner cover 7 Tray 15 Toner cartridge 8 Tray handle ...

Page 20: ... various types of machine Some features and optional goods may not be available depending on model or country see Features by models on page 4 Type A Type B 1 USB port 2 Power receptacle 1 2 1 USB port 2 Network porta a M207xFW series only 3 Extension telephone socket EXT 4 Telephone line socket LINE 5 Power receptacle 1 3 2 5 4 ...

Page 21: ...0 12 13 14 11 9 8 4 Menu Opens Menu mode and scrolls through the available menus see Menu overview on page 29 5 Left Right Arrows Scrolls through the options available in the selected menu and increases or decreases values 6 Stop Clear Stops an operation at any time 7 Power Wakeup Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press t...

Page 22: ...epending on what is being printed You can only use this function if the machine s Samsung Easy Printer Manager program is installed If you are a Mac OS user you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature a M207xW M207xFW series only 1 Darkness Adjusts the brightness level to make a copy for easier reading when the original contains fa...

Page 23: ...ge 231 11 Stop Clear Stops an operations at any time 12 Power Wakeup Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 13 Start Starts a job 14 Power saver Goes into sleep mode 15 OnHook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a...

Page 24: ...ct Full Print Screen can only be used in the Windows and Mac operating systems You can only use this function with USB connected machine When printing the active window whole monitor screen using the print screen button the machine may use more toner depending on what is being printed You can only use this function if the machine s Samsung Easy Printer Manager program is installed If you are a Mac...

Page 25: ...switch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 16 2 Power is turned on automatically For M207x series press Power Wakeup button on the control panel If you want to turn the power off press and hold Power Wakeup button for about 3 seconds ...

Page 26: ...r Linux on page 129 The installation window in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches 14 Windows 1 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM d...

Page 27: ... reinstall the driver 15 Windows 1 From the Start menu select Programs or All Programs Samsung Printers Uninstall Samsung Printer Software 2 Follow the instructions in the installation window 3 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 25 ...

Page 28: ...ew and Basic Setup This chapter provides information about the overall menu structure and the basic setup options Menu overview 2 Media and tray 9 Basic printing 21 Basic copying 27 Basic scanning 32 Basic faxing 33 ...

Page 29: ...1 Accessing the menu 1 Select the Fax Copy or Scan button on the control panel depending on the feature to be used 2 Select Menu until the menu you want appears on the bottom line of the display and press OK 3 Press the arrows until the needed menu item appears and press OK 4 If the setting item has sub menus repeat step 3 5 Press OK to save the selection 6 Press Stop Clear to return to the ready ...

Page 30: ...M Mode Fax Confirm Image TCR Dial Modea Items Options Fax Setup Continue Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Modea Change Default Resolution Darkness Original Size Manual TX RX Manual TX RX On Off Copy Feature Original Size Reduce Enlarge Darkness Normal Dark 1 Dark 5 Light 5 Light 1 Items Options ...

Page 31: ...se Lev 1 Erase Lev 4 Copy Setup Change Default Original Size Copies Reduce Enlarge Darkness Original Type Collation Items Options System Setup Machine Setup Machine ID Fax Number Date Time Clock Mode Language Default Mode Power Save Auto Power Off Wakeup Event System Timeout Job Timeout Altitude Adj Auto Continueb Paper Substit b Toner Save Eco Settings Paper Setup Paper Size Paper Type Margin Ite...

Page 32: ... Confirm Junk Fax Address Book Maintenance CLR Empty Msg c Supplies Life Image Mgr TonerLow Alert Serial Number Items Options Network c M207xF series M207xFW series TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed Wi Fi Wi Fi ON OFF WPS Wi Fi Direct Wi Fi Signal WLAN Default Protocol Mgr HTTP WINS SNMPv1 v2t UPnP SSDP mDNS SetIP SLP Networ...

Page 33: ...etup Network Continue Clear Settings a This option may not be available depending on your country b This option only appears if Paper Mismatch is enabled c This option only appears when small amount of toner is left in the cartridge Items Options ...

Page 34: ...d in delay fax They are printed on reports If however they are not correct you need to change it for the correct time being Enter the correct time and date using arrows or numeric keypad see Keypad letters and numbers on page 206 Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 Minute 00 to 59 ClockMode Youcansetyourmachinetodisplaythecurrenttimeusing either a 12 hour or 24 hour...

Page 35: ...tton to return to ready mode Refer to below links to set other settings useful for using the machine See Entering various characters on page 206 See Keypad letters and numbers on page 206 See Setting the paper size and type on page 16 See Setting up the fax address book on page 207 ...

Page 36: ...g inflammable print media can cause a fire Use designated print media see Print media specifications on page 104 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 2 Tray overview To change the size you need to adjust the paper guides 1 Paper width guide 2 Tray Illustrations on this user s guide may differ fr...

Page 37: ...ne depending on its options or models Check your machine type see Front view on page 18 1 Open the tray Then adjust the tray size to the media size you are loading see Tray overview on page 9 2 Flex or fan the edge of the paper stack to separate the pages before loading papers 3 Place the paper with the side you want to print facing up 1 2 ...

Page 38: ...g edge curl it may cause a paper jam or the paper can be wrinkled If you do not adjust the paper width guide it may cause paper jams 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend 5 When you print a document set the paper type and size for the tray see Setting the paper size and type on page 16 ...

Page 39: ...e printing quality and to prevent paper jams only load the available paper see Print media specifications on page 104 Flatten any curl on postcards envelopes and labels before loading them into the in the tray When printing on special media you must follow the loading guidelines see Printing on special media on page 12 5 Printing on special media The table below shows the special media usable in t...

Page 40: ...e flat with less than 6 mm curl and should not contain air Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Do not use envelopes with clasps snaps windows coated lining self adhesive seals or other synthetic materials ...

Page 41: ...the area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be stable at your machine s fusing temperature about 170 C 338 F Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing ...

Page 42: ...aper When loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F ...

Page 43: ...etup Paper Size or Paper Type 3 Select the tray and the option you want 4 Press OK to save the selection 5 Press Stop Clear to return to ready mode If you want to use special sized paper such as billing paper select the Paper tab Size Edit and set Custom Paper Size Settings in the Printing Preferences see Opening printing preferences on page 23 7 Using the output support The surface of the output ...

Page 44: ...pt to load the following s of paper in order to prevent paper jam low print quality and machine damage Carbon paper or carbon backed paper Coated paper Onion skin or thin paper Wrinkled or creased paper Curled or rolled paper Torn paper Remove all staples and paper clips before loading Make sure any glue ink or correction fluid on the paper is completely dry before loading Do not load originals th...

Page 45: ... depending on its options or models Check your machine type see Front view on page 18 On the scanner glass Using the scanner glass you can copy or scan originals You can get the best scan quality especially for colored or gray scaled images Make sure that no originals are in the document feeder If an original is detected in the document feeder the machine gives it priority over the original on the...

Page 46: ... or magazine lift the scanner lid until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt Do not look the light from inside of the scanner while c...

Page 47: ...ut tray Make sure that the bottom of the original stack matches the paper size marked on the document input tray 3 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the machine on page 75 ...

Page 48: ... following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or PreferencesfromthePrintwind...

Page 49: ...nt job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Stop Clear on the control panel ...

Page 50: ...or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences You can check the machine s current status pressing t...

Page 51: ...Presets all current driver settings are saved Select more options and click Update settings will be added to the Presets you made To use a saved setting select it from the Presets drop down list The machine is now set to print according to the settings you have selected To delete saved settings select it from the Presets drop down list and click Delete You can also restore the printer driver s def...

Page 52: ...may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Machine Setup Eco Settings on the control panel 2 Select the option you want and press OK Default Mode Select this to turn on or off the eco mode Toner save 2 up Off Set the eco mode off On Set the eco mode on If you set the eco mode on with a password from the SyncThru Web Service Settings tab...

Page 53: ... electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing ...

Page 54: ... not be supported see Features by models on page 5 15 Basic copy 1 Select copy Menu Copy Feature on the control panel Or select Menu Copy Feature on the control panel 2 Place a single document see Loading originals on page 18 3 If you want to customize the copy settings including Reduce Enlarge Darkness Original and more by using the control panel buttons see Changing the settings for each copy on...

Page 55: ...e Accessing the menu on page 2 It may be necessary to press OK to navigate to lower level menus for some models Darkness If you have an original containing faint marking and dark images you can adjust the brightness to make a copy that is easier to read 1 Select copy Menu Copy Feature Darkness on the control panel Or select Darkness button on the control panel 2 Select the option you want and pres...

Page 56: ...ct Menu Copy Feature Reduce Enlarge on the control panel 2 Select the option you want and press OK 3 Press Stop Clear to return to ready mode To scale the copy by directly entering the scale rate 1 Select copy Menu Copy Feature Reduce Enlarge Custom on the control panel Or select Menu Copy Feature Reduce Enlarge on the control panel 2 Enter the copy size you want using the numeric keypad 3 Press O...

Page 57: ...Copy Feature Original Type Photo 1 Press ID Copy on the control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and Press Start appears on the display 4 Press Start Your machine begins scanning the front side and shows PlaceBackSide and Press Start 5 Turn the original over and place it on the ...

Page 58: ...asic copying 58 2 Menu Overview and Basic Setup If you do not press the Start button only the front side will be copied If the original is larger than the printable area some portions may not be printed ...

Page 59: ... page 18 2 Select scan Scan to PC on the control panel OR Press Scan to on the control panerl If you see Not Available message check the port connection or select Enable Scan from Device Panel in Samsung Easy Printer Manager Switch to advanced mode Scan to PC Settings 3 Select the scan destination you want and press OK Default setting is My Documents You can create and save the frequently used set...

Page 60: ...r for use on DSL Micro filter 1 Line port 2 Micro filter 3 DSL modem Telephone line see Rear view on page 20 19 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 20 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to an...

Page 61: ...ution and the darkness to suit your fax needs see Adjusting the document settings on page 35 4 Press On Hook Dial on the control panel 5 Enter a fax number using the number keypad on the control panel 6 Press Start on the control panel when you hear a high pitched fax signal from the remote fax machine Sending a fax to multiple destinations You can use the multiple send feature which allows you to...

Page 62: ...ss OK The machine begins sending the fax to the numbers you entered in the order in which you entered them Multi send report is printed after sending faxes 21 Receiving a fax Your machine is preset Fax mode at the factory When you receive a fax the machine answers the call on a specified number of rings and automatically receives the fax 22 Adjusting the document settings Before starting a fax cha...

Page 63: ...resolution and the fax machine with which you are communicating does not support Super Fine resolution the machine transmits using the highest resolution mode supported by the other fax machine Photo Fax Originals containing shades of gray or photographs Color Fax Original with colors Memory transmission is not available in this mode You can only send a color fax if the machine you are communicati...

Page 64: ...tenance parts available for your machine Ordering supplies and accessories 2 Available supplies 3 Storing the toner cartridge 4 Redistributing toner 6 Toner cartridge 8 Monitoring the supplies life 10 Setting the toner low alert 11 Cleaning the machine 12 Tips for moving storing your machine 18 ...

Page 65: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 66: ... to different configurations of toner cartridges and other supplies according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered u...

Page 67: ...bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long...

Page 68: ...ount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often ...

Page 69: ...e depending on the model and options installed Check your machine type see Front view on page 18 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or scissors ...

Page 70: ...Redistributing toner 70 3 Maintenance 2 1 ...

Page 71: ... not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth...

Page 72: ...Replacing the toner cartridge 72 3 Maintenance ...

Page 73: ...essary 1 Select Menu System Setup Report Supplies Info on the control panel 2 Select the option you want and press OK Total Displays the total number of pages printed ADF Scan Displays the number of pages printed by using the document feeder Platen Scan Displays the number of pages scanned by using scanner glass Supplies Info Prints the supply information page 3 Press Stop Clear to return to ready...

Page 74: ...l to model see Accessing the menu on page 29 It may be necessary to press OK to navigate to lower level menus for some models You can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings 1 Select Menu System Setup Maintenance TonerLowAlert on the co...

Page 75: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 5 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 76: ... avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to cool...

Page 77: ...Cleaning the machine 77 3 Maintenance 2 1 ...

Page 78: ...unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 ...

Page 79: ...ded Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and...

Page 80: ...Cleaning the machine 80 3 Maintenance 3 Wipe the surface of the scanner until it is clean and dry 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White Sheet 4 Close the scanner lid 1 2 4 3 ...

Page 81: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 82: ...y messages 15 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 255 If you cannot find a solution in the User s Guide o...

Page 83: ...guidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 36 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 104 ...

Page 84: ...en an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use the scanner glass for thick thin or mixed paper originals ...

Page 85: ...nt of scanner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 7 ...

Page 86: ...e of scanner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 7 ...

Page 87: ...Clearing original document jams 87 4 Troubleshooting ...

Page 88: ... differ from your machine depending on the model and options installed Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Front view on page 18 1 Remove any remaining pages from the document feeder 2 Gently remove the jammed paper from the document feeder ...

Page 89: ...pull the jammed paper out slowly and gently 4 In tray Click this link to open an animation about clearing a jam Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 18 ...

Page 90: ...link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 18 ...

Page 91: ...Clearing paper jams 91 4 Troubleshooting 2 1 ...

Page 92: ...Clearing paper jams 92 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 93: ... status Some LEDs may not be available depending on model or country see Control panel overview on page 21 To resolve the error look at the error message and its instructions from the troubleshooting part see Understanding display messages on page 15 If the problem persists call a service representative ...

Page 94: ...ommended to replace the toner cartridge see Toner cartridge on page 71 The cover is opened Close the cover There is no paper in the tray when receiving or printing data Load paper in the tray The machine has stopped due to a major error Check the display message see Understanding display messages on page 15 A paper jam has occurred see Clearing paper jams on page 8 Blue Blinking The machine is con...

Page 95: ...the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing b Some LEDs may not be...

Page 96: ...contents of display message Some messages may not appear depending on the model and options installed error number indicates the error number 6 Paper Jam related messages Message Meaning Suggested solutions Document jam Remove jam The loaded original document has jammed in the document feeder Clear the jam see Clearing original document jams on page 3 Jam or empty Door open close Paper has jammed ...

Page 97: ...artridge The toner cartridge you have installed is not for your machine Install a Samsung genuine toner cartridge designed for your machine Prepare new cartridge Small amount of toner is left in the indicated cartridge The estimated cartridge life of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistribu...

Page 98: ...you select Stop the printer stops printing and you cannot print any more without changing the cartridge If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Toner cartridge on page 71 Samsung does n...

Page 99: ...e 8 Load paper in tray see Loading paper in the tray on page 37 Message Meaning Suggested solutions Network Problem IP Conflict The network IP address you have set is being used by someone else Check the IP address and reset it if necessary see Printing a network configuration report on page 133 S6 3210 Wireless module is not installed Turn off then on Message Meaning Suggested solutions Door Open...

Page 100: ...ks into place Error error number Turn off then on The machine unit cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Error error number Call for service Scanner Locked The scanner is locked Reboot the power If the problem persists please call for service Message Meaning Suggested solutions ...

Page 101: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 2 Regulatory information 11 Copyright 24 ...

Page 102: ...6 x 9 96 inches M207xF series M207xFW series M207xFH series M207xHW series 406 x 359 6x 308 7mm 15 98 x 14 16 x 12 15 inches Weighta Machine with consumables M207x series M207xW series 7 4 Kg 16 31 lbs M207xF series M207xFW series M207xFH series M207xHW series 8 47 Kg 18 67lbs Noise Levelb Ready mode Less than 26 dB A Print mode Less than 50 dB A Copy mode Scanner glass Less than 50 dB A Document ...

Page 103: ...series Less than 2 5 W Wi Fi Direct off Less than 2 3 W Power off modee Less than 0 45 W Wirelessf Module T77H262 SPW B4319S a Dimensions and weight are measured without a handset and other accessories b Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing c See the rating label on the machine for the correct voltage V frequency hertz and of curre...

Page 104: ...16 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches B5 ISO 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches Envelope Monarch Envelope 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lbs bond 10 sheets 75 to 90 g m2 20 to 24 lbs bond 1 sheet No 1...

Page 105: ...50 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Colored Refer to the Plain section Refer to the Plain section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Preprinted Refer to the Plain section Refer to the Plain section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs b...

Page 106: ...d Refer to the Plain section Refer to the Plain section 10 sheets 1 sheet Archive Refer to the Plain section Refer to the Plain section 100 sheets 1 sheet Minimum size custom 76 x 127 mm 3 x 5 inches 60 to 163 g m2 16 to 43 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b 1 sheet for manual fe...

Page 107: ...DD space Windows XP Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Supp...

Page 108: ...B 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 9 Intel processors 2 GB 4 GB Items Requirements Operating system Redhat Enterprise Linux 5 6 Fedora 11 12 13 14 15 16 17 18 SuSE Linux 10 1 32 bit OpenSuSE 11 0 11 1 11 2 11 3 11 4 12 1 12 2 12 3 Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 SuSE Linux Enterprise Desktop 10 11 Debian 5 0 6 0 Mint 13 14 ...

Page 109: ...Specifications 109 5 Appendix CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB Items Requirements ...

Page 110: ...ifications Network interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Server 2003 Server 2008 XP Vista 7 Server 2008 R2 Various Linux OS Mac OS X 10 5 10 9 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless security Authen...

Page 111: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 112: ...ation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your ma...

Page 113: ...te at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwaste and recyclethemresponsiblytopromotethe sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and ho...

Page 114: ... digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inte...

Page 115: ...ication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a general...

Page 116: ...tement for Wireless LAN use While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W cm2 may be exceeded at distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device cannot be colocated with another transmitter and transmitting antenna 16 Russia only 17 Ger...

Page 117: ...akes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information 1 the date and time of transmission 2 identification of either business business entity or individual sendi...

Page 118: ...e format US AAAEQ TXXXX If requested this number must be provided to the telephone company FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user s authority to operate this equipment In the event that terminal equipment causes harm to the telephone network the telephone company should notify the customer that service ma...

Page 119: ...over Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shoc...

Page 120: ...ned to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an a...

Page 121: ... wireless EEA EFTA countries No limitations at this time 25 Israel only 26 Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limita...

Page 122: ...mmunication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or elim...

Page 123: ...Regulatory information 123 5 Appendix 27 China only ...

Page 124: ...ion Microsoft Internet Explorer Excel Word PowerPoint and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc re...

Page 125: ... about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 126: ...your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 136 Installation for Mac 2 Reinstallation for Mac 3 Installation for Linux 4 Reinstallation for Linux 5 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver loc...

Page 127: ...ead the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select USB Connected Printer on the Printer Connection Type and click Continue 11 Click Add Printer button to select ...

Page 128: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 129: ...achine is connected to your system and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If you are not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch Print...

Page 130: ...t work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute install sh command If you are not logged in as root execute the command with sudo as sudo install sh 4 Proceed with uninstallation ...

Page 131: ...ected machine and software Useful network programs 2 Wired network setup 3 Installing driver over the network 6 IPv6 configuration 11 Wireless network setup 14 Samsung Mobile Print 52 Using the NFC feature 53 Supported optional devices and features may differ according to your model see Features by models on page 5 ...

Page 132: ...e network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate Internet access Download this pro...

Page 133: ... For example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 5 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on page 20 TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHC...

Page 134: ...The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instructions may vary from your model 1 Connect your machine to the network with a network cable 2 Insert the supplied software CD into ...

Page 135: ... to open the TCP IP configuration window 13 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 3 and enter it without the colons For example 00 15 99 29 5...

Page 136: ...ext 4 Select Network connection on the Printer Connection Type screen Then click Next 5 Follow the instructions in the installation window Silent installation Mode Silent installation mode is an installation method that does not require any user intervention Once you start the installation the machine driver and software are automatically installed on you computer You can start the silent installa...

Page 137: ...ddress of the PC sharing the printer and then the share name of the printer When installing the driver silently in Korean type in Setup exe s L 0x0012 or Setup exe s Command line Definition Description a dest_path or A dest_path Specifies destination path for installation The destination path should be a fully qualified path Since machine drivers shouldbeinstalledontheOS specific location this com...

Page 138: ...stalled printer driver files without installing an additional driver Command line Definition Description up printer name or UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer instance from your system without effecting other printer drivers It will not remove printer driver files from your system d or D Uninstal...

Page 139: ...components to install 9 Enter the password and click OK 10 Select Network Connected Printer Wired or Wireless on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list 12 Click IP and select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input field 14 Enter the queue name in the Queue inpu...

Page 140: ... sudo install sh 7 Proceed with installation 8 When installation finished launch Printing utility Go to System Administration Printing or execute system config printer command in Terminal program 9 Click Add button 10 Select AppSocket HP JetDirect and enter your machine s IP address 11 Click Forward button and add it to your system Add a network printer 1 Double click the Unified Driver Configurat...

Page 141: ...Configuration Report that will check IPv6 addresses see Printing a network configuration report on page 3 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the instructions in the window If the machine does not work in the netw...

Page 142: ...er request Never Use Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 10 From the SyncThru Web Service For models that do not have the display screen on the control panel you need to access SyncThru Web Service first using the IPv4 address and follow the below procedure to use IPv6 1 Access a web browser such as Internet Explorer from Windows Enter th...

Page 143: ...y button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 3 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed ...

Page 144: ...k Password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation 12 Introducing wireless set up methods You can set wireless settings either from the machine or the computer...

Page 145: ...SB cable recommended on page 28 Mac user see Access point via USB cable on page 32 Mac user see Access point without a USB cable recommended on page 37 See Using a network cable on page 41 From the machine s control panel See Machines with a display screen on page 19 See Machines without a display screen on page 20 See Using the menu button on page 22 Without Access Point Wi Fi Direct setup See Se...

Page 146: ...he user s guide of the access point or wireless router you are using When using the WPS button to set the wireless network security settings may change To prevent this lock the WPS option for the current wireless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Pr...

Page 147: ... supplied CD into the CD ROM drive and proceed to install the software following the directions on the screen When the Connect Printer screen appears select the Network Ethernet Wireless connection Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes ...

Page 148: ... mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 3 In ready mode press and hold the Cancel or Stop Clear button on the control panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to t...

Page 149: ...ork To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WPS LED Then the wireless n...

Page 150: ... prompt for the corresponding security key Custom In this mode users can give or edit manually their own SSID or choose the security option in detail 15 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tools on page 296 A...

Page 151: ...llation agreements in the installation window Then click Next 5 Select Wireless network connection on the Printer Connection Type screen Then click Next 6 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 7 After sear...

Page 152: ...each of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings Enter t...

Page 153: ...d with your machine A machine installed with a wireless network interface While setting the wireless network the machine uses PC s wireless LAN You might not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All progra...

Page 154: ...k Next 5 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 6 Select Using a direct wireless connection on the Select the Wireless Setup Method screen Then click Next ...

Page 155: ...e WPS button from the control panel within 2 minutes 7 When the wireless network set up is completed click Next 8 Follow the instructions in the installation window 16 Setup using Mac Access point via USB cable Items to prepare Access point Network connected printer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable 1 Make sure that the ...

Page 156: ...er folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select Configuration of Wireless network on the Printer Connection ...

Page 157: ...rk WPAPersonalorWPA2Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Net...

Page 158: ...an access point router Software CD that was provided with your machine A machine installed with a wireless network interface 1 Make sure that the machine is connected to your computer andpowered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click t...

Page 159: ...nnected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a direct wireless connection and click Next If the screen does not appear go to step 13 ...

Page 160: ...ne is a network compatible machine To enable your machine to work with your network you will need to perform some configuration procedures After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 6 See your network administrator or the person that set up your wireless network for information ab...

Page 161: ... was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection status 1 Check whether or not the network cable is connected to the ma...

Page 162: ...d click Next 9 The confirmation window appears please check your wireless setup If the setup is right click Apply Disconnect the network cable standard or network Your machine should then start communicating wirelessly with the network 10 Insert the supplied CD into the CD ROM drive and proceed to install the software following the directions on the screen When the Connect Printer screen appears s...

Page 163: ...enable Wi Fi Direct feature by one of the following methods From the USB cable connected computer recommended After the driver installation is complete Samsung Easy Printer Manager can be set and changes in the Wi Fi Direct can be made Samsung Easy Printer Manager is Available for Windowsand Mac OS users only From the Start menu select Programs or All Programs Samsung Printers Samsung Easy Printer...

Page 164: ...i Direct and set other options For Linux OS users Print an IP network configuration report to check the output see Printing a network configuration report on page 3 Access SyncThru Web Service select Settings Network Settings Wireless Wi Fi Direct Enable or disable Wi Fi Direct Setting up the mobile device After setting up Wi Fi Direct from the printer refer to the user manual of the mobile device...

Page 165: ...ss point is not turned on Turn on your access point Connecting Failure Invalid Security Security is not configured correctly Check the configured security on your access point and machine Connecting Failure General Connection Error Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network Your machine is connec...

Page 166: ...machine again Check whether the machine s IP address is allocated correctly You can check the IP address by printing the network configuration report Check whether the access point or wireless router has a configured security password If it has a password refer to the access point or wireless router administrator Check the machine s IP address Reinstall the machine driver and change the settings t...

Page 167: ...ort columns containing metal or concrete The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal including a microwave oven and some Bluetooth devices Whenever the configuration of your access point or wireless router changes you must do the product s wireless network setup again If Wi Fi Direct is ON...

Page 168: ...imply install the Samsung Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsung multifunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Samsung Mobile Print To download Samsung Mobile Print go to the a...

Page 169: ...ed may differ 25 Requirements NFC and Wi Fi Direct enabled Mobile Print app installed cell phone with Android OS 4 0 or higher Only Android OS 4 1 or higher will automatically enable the Wi Fi Direct feature on your cell phone when you enable the NFC feature We recommend you to upgrade your cell phone to Android OS 4 1 or higher to use the NFC feature Wi Fi Direct feature enabled printer Wi Fi Dir...

Page 170: ...ung Mobile Print app download page Download the app and try again 3 Select the content you want to print If neccessary change the print option by pressing the 4 Tag the NFC antenna on your cell phone usually located on the back of the cell phone over the NFC tag on your printer Wait few seconds for the cell phone to connect to the printer For some cell phones NFC antenna might not be located at th...

Page 171: ...be located at the back of the cell phone Check the location of the NFC antenna on your cell phone before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number If you do not have Samsung Mobile Print app installed on your cell phone it automatically connects to Samsung Mobile Print app down...

Page 172: ... phones NFC antenna might not be located at the back of the cell phone Check the location of the NFC antenna on your cell phone before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number 6 The printer starts scanning the content The scanned data is saved on your cell phone If you want to...

Page 173: ...etting Menus This chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 2 Copy menu 3 Fax menu 5 System setup 8 ...

Page 174: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 175: ... 56 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 55 Original Type Improves the copy quality by selecting the document type for the current copy job see Original on page 55 Collation Set the machine to sortthecopy ...

Page 176: ...ilable only when you load originals into the document feeder Adjust Bkgd Prints an image without its background This copy feature removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog Off Does not use this feature Auto Optimizes the background Enhance Lev 1 2 The higher the number is the more vivid the backgroun...

Page 177: ...e 62 Original Size Sets the image size Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 61 You cannot send a color fax using this feature Delay Send Sets your machine to send a fax at a later time when you will not be present see Delaying a fax transmission on page 232 You cannot send a color fax using this feature Priority Send Scans the original ...

Page 178: ...s saved in memory see Canceling a reserved fax job on page 233 Item Description Item Description Redial Times Sets the number of redial attempts If you enter 0 the machine will not redial Redial Term Sets the time interval before automatic redialling Prefix Dial Sets a prefix of up to five digits This number dials before any automatic dial number is started It is useful for accessing a PABX exchan...

Page 179: ... Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine Discard Size Discards a specific length from the end of the received fax Junk Fa...

Page 180: ...ect Form Form overlay is images stored on the printer s mass storage device HDD as a special file format that can be printed in layers on any document HDD Spooling When On stores documents on the mass storage device HDD for network printing Language Sets the language of the text that appears on the control panel display Default Mode Sets the machine s default mode among fax mode copy mode or scan ...

Page 181: ...ording to the machine s altitude Item Description Auto CR Allows you to append the required carriage return to each line feed which is useful for DOS users Firmware Version Shows the product s firmware version AutoComplete Provides suggestions while you type an email address or fax number This enables you to find and select the data without typing it in completely Tray Chaining Auto Tray Switch De...

Page 182: ...nt media caused by a high humidity the print outs on the output tray may be curled and may not be stacked properly In this case you can set the machine to use this function to let print outs stacked firmly But using this function will make the print speed slow Item Description Import Setting Imports data stored on a USB memory stick to the machine Export Setting Exports data stored on a USB memory...

Page 183: ...panel Or press Setup Machine Setup Initial Setup Sound Volume Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Chooses the type of the paper for each tray Paper Source Selects from which tray the paper is used Margin Sets the margins for the document Tray Confirm Activates the tray confirmation message If you open and close...

Page 184: ...djust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevolumeyou want d Press On Hook Dial to save the change and return to ready mode Ringer Adjusts the ringer volume For the ringer volume you can select off low middle and high level Item Description Item Descriptio...

Page 185: ...xes you have recently sent Fax Received Prints information on the faxes you have recently received Schedule Jobs Prints the document list currently stored for delayed faxes along with the starting time and type of each operation JunkFax Prints the fax numbers specified as junk fax numbers Network Conf Prints information on your machine s network connection and configuration Item Description Item D...

Page 186: ...figure the network transmission speed 802 1x You can selects the user authentication for network communication For detailed information consult the network administrator Wi Fi Selects this option to use the wireless network Protocol Mgr You can activate or deactivate the following protocols Net Activate You can set whether to use Ethernet on or off Http Activate You can sets whether to use SyncThr...

Page 187: ...You can configure SLP Service Location Protocol settings This protocol allows host applications to find services in a local area network without prior configuration Turn the power off and on after you change this option Network Conf This list shows information on your machine s network connection and configuration Clear Setting Reverts the network settings to the default values Reboot required Opt...

Page 188: ... various characters 5 Setting up the fax address book 6 Registering authorized users 9 Printing features 10 Scan features 22 Fax features 30 Using shared folder features 39 Using memory hard drive features 40 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 189: ...High 3 3 High 2 4 High 1 5 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users see Device Settings on page 252 If your machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 246 You can also set the altitude in System Setup option on the machine s display s...

Page 190: ... using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 246 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Address Book Individual Add 5 Select the Speed No and enter e mail address and fax number If you need to set SMB or FTP sever information check ...

Page 191: ...Setup Next Address Book Email View List Individual or Group 2 Search through the entire memory in index numerical order and select the name and address you want Searching with a particular first letter 1 Select scan on the control panel 2 Press Address Book Search Send Select an address group ID on the control panel 3 Enter the first few letters of the name you want 4 Press the arrows until the na...

Page 192: ... o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 5 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 4 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending ...

Page 193: ... press OK 4 Enter the fax number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 6 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more ...

Page 194: ...p 4 Select the name and number you want and press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Cancel or Stop Clear to return to ready mode 9 Editing group dial numbers 1 Select fax Address Book New Edit Group Dial on the control panel Or select Setup Machine Setup...

Page 195: ... Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Cancel or Stop Clear to return to ready mode 11 Printing address book You can check your Address Book settings by pri...

Page 196: ...using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 246 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Security User Access Control Authentication 5 Select Local Authentication in the Authentication Method and click Apply 6 Click OK in the confirma...

Page 197: ...e 4 Select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences 13 Setting your machine as a default machine 1 Click the Windows Start menu 2 Select Control Panel Devices and Printers 3 Select your ...

Page 198: ...s select Advanced Installation Custom Installation You can select the XPS printer driver in the Select Software and Utilities to Install window For models that provide XPS driver from the Samsung website www samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Pri...

Page 199: ...w may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 51 Item Description Multiple Pages per Side Selects the number of pages to print on ...

Page 200: ...A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available If you select an unavailable paper size this option can be automatically canceled Select only available paper paper without or mark Double sided Printing Double sided Printing Manual a Print on both...

Page 201: ...conventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document Watermark The watermark optio...

Page 202: ...t Edit from the Watermark drop down list The Edit Watermarks window appears cSelect the watermark you want to delete from the Current Watermarks list and click Delete dClick OK or Print until you exit the Print window Overlaya This option is available only when you use the PCL SPL printer driver see Software on page 5 An overlay is text and or images stored in the computer hard disk drive HDD as a...

Page 203: ...ou want to use If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay List box dIf necessary check Confirm Page Overlay When Printing box If this box is checked a message window ...

Page 204: ...nting Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device HDD and then prints it from the mass storage device HDD queue decreasing the computer s work load Print Schedule Select this setting to print the docume...

Page 205: ...e password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print it Printing There are several ways you can print using the Direct Printing Utility 1 From the Start menu select Prog...

Page 206: ...hich pages to print 6 Click Print Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple...

Page 207: ... menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides of paper when you are printing more than 1 cop...

Page 208: ...al duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Printing files You can print many different types of files on your machine using the standard CUPS directly from the command line interface The CUPS lpr utility allows you to do that You can print these files by using below command format lp d pr...

Page 209: ...ning your documents Scan to PC Scan the originals from the control panel Then the scanned data will be stored in the connected computers My Documents folder see Basic Scanning on page 59 TWAIN TWAIN is the one of a preset imaging applications Scanning an image launches the selected application enabling you to control the scanning process This feature can be used via the local connection or the net...

Page 210: ...ins settings related to image altering 5 Press Save OK 20 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on page 20 Make sure the printer driver is installed on your computer using the software CD since the printer driver includes the scan program see Installing the driver locally on page 26 1 Pl...

Page 211: ...river by Control Panel Devices and Printers Add a printer Click Add a network printer from the wizard The machine that does not support the network interface it will not be able to use this feature see Features by models on page 5 The WSD feature works only with Windows Vista or later version that are the WSD compliant computer The following installation steps are based on Windows 7 computer Insta...

Page 212: ...optional goods see Features by models on page 5 Setting up an FTP SMB server 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 246 2 Select Address Book Individual Add 3 Check the box next to Add FTP or Add SMB 4 Enter the IP address in dotted decimal notation or as a host name 5 Enter the server port number from 1 to 65535 6 Check the box next to Anonymous then the server p...

Page 213: ...iant Follow the steps below to scan with TWAIN compliant software 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 45 3 Open an application such as Adobe Photoshop 4 Click File Import and select the scanner device 5 Set the scan opt...

Page 214: ...with the Samsung Easy Document Creator program provided in the supplied sofware CD Availabe for Windows OS users only WindowsXP or higherandInternetExplorer 6 0orhigheristheminimum requirement for Samsung Easy Document Creator Samsung Easy Document Creator is installed automatically when you install the machine software see Using Samsung Easy Document Creator on page 249 1 Place a single document ...

Page 215: ...nnected message appears disconnect the USB cable and reconnect it If the problem continues refer to the Image Capture s help 4 Select the option you want 5 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version Scanning from network connected machine Network or wireless model only see Features by models on page 5 1 Make sure that your mac...

Page 216: ...hop You can scan using Samsung Scan Assistant software Open the Applications folder Samsung folder Samsung Scan Assistant 27 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on 2 Launch a scan application such as xsane or simple scan If it is not installed please install it to use scan features 3 Select your device from the list and set the scan option...

Page 217: ...ding on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 29 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is placed on...

Page 218: ...ightly different depending on your application 3 Select Samsung Network PC Fax from the Print window 4 Click Print or OK 5 Enter the recipients numbers and select the option Select the Help menu or click the button from the window and click on any option you want to know about 6 Click Send 32 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be pr...

Page 219: ...u can check the list of delayed fax jobs Press Menu System Setup Report Schedule Jobs on the control panel Adding documents to a reserved fax 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Press fax Menu Fax Feature Add Page on the control panel 3 Select the fax job and press OK When you have finished select No when Another Page a...

Page 220: ... and press OK 4 Enter the job name and press OK 5 If an original is placed on the scanner glass select Yes to add another pages Load another original and press OK When you have finished select No when Another Page appears The machine starts to scan and send a fax to destinations 34 Forwarding a sent fax to another destination You can set the machine to forward the sent fax to other destination by ...

Page 221: ...but have to receive the fax this feature may be useful Though you sent or received a color fax the data is forwarded in grayscale 1 Press fax Menu Fax Feature Rcv Forward Forward to Fax or Forward to PC On on the control panel Forward options may not be available depending on model or optional goods see Variety feature on page 7 2 To set the machine to print out a fax when fax forwarding has been ...

Page 222: ...r TIFF Save Location Select location to save the converted faxes Prefix Select prefix Print received fax After receiving the fax set prints information for the received fax Notify me when complete Set to show the popup window to notify receiving a fax Open with default application After receiving the fax open it with default application None After receiving a fax the machine does not notify the us...

Page 223: ...op Clear to return to ready mode 38 Receiving manually in Tel mode You can receive a fax call by pressing On Hook Dial button and then pressing Start when you hear a fax tone 39 Receiving in Answering Machine Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a message the answering machine stores the message If your ma...

Page 224: ...who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone This setting may not be available depending on your country 1 Select fax Menu Fax Setup Receiving DRPD Mode Waiting Ring on the control panel Or select Setup Machine Setup Next Default Setting Fax Default Common Receive Mode DRPD 2 Call your fax number from another t...

Page 225: ...etup MachineSetup Next FaxSetup Secure Receive Print 2 Enter a four digit password and press OK 3 The machine prints all of the faxes stored in memory 43 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while you are making copies or printing If you receive a fax while you are copying or printing your machine stores incoming faxes in its memory Then as so...

Page 226: ... ID and password to restrict the user s access and also set the maximum number of simultaneous users 45 Creating a shared folder 1 Open the Windows Explore window from the computer 2 Enter the printer s ip address example 169 254 133 42 in the address field and press the Enter key or click Go 3 Create a new folder under nfsroot directory 46 Using the shared folder You can use the shared folder in ...

Page 227: ...button System Setup Job Management Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory a...

Page 228: ...nt tools provided to help you make full use of your machine Easy Capture Manager 2 Samsung AnyWeb Print 3 Easy Eco Driver 4 Using SyncThru Web Service 5 Using Samsung Easy Document Creator 8 Using Samsung Easy Printer Manager 9 Using Samsung Printer Status 12 ...

Page 229: ...ble depending on model or optional goods see Software on page 5 Available for Windows OS users only see Software on page 5 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited ...

Page 230: ...e for Windows and Mac OS users only see Software on page 5 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Click Start All programs Samsung Printers Samsung AnyWeb Print Download the latest version to link to the website where the tool is available for download ...

Page 231: ...ng To use this application Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply ...

Page 232: ...e Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru Web Service website 2 Type in the ID and Password then click Login ID admin Password sec00000 2 SyncThru Web Service overview Some tabs may no...

Page 233: ...er Access Control Classifies users into several groups according to each user s role Each user s authorization authentication and accounting will be controlled by the group s role definition Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails You can also connect to Samsung website or download drivers by selecting th...

Page 234: ...the recipient name and e mail address es with notification items you want to receive an alert for 6 Click Apply If the firewall is activated the e mail may not be sent successfully In that case contact the a network administrator 4 Setting the system administrator s information This setting is necessary for using the e mail notification option Some menus may not appear in the display depending on ...

Page 235: ...s features below Image Scanning Use for scanning single or mulitple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need to be saved in an editable text format Book Scanning Use for scanning books with the flatbed scanner SNS Upload Provides an easy and quick way to upload scanned image or existing images to a varie...

Page 236: ...machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy ...

Page 237: ...ctly open the necessary section in the user s guide 3 Application information Includes links for changing to the advanced settings preference help and about The button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 10 4 Quick links Displays Quick links to machine specific functions This section also includes links ...

Page 238: ...ring Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiving from Device Enables faxing on the device and allow more options to be set Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings r...

Page 239: ...ed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For e...

Page 240: ...upplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the troubleshooting section in the user s guide 5 Close Close the window ...

Page 241: ...ves helpful information for what to do if you encounter an error Paper feeding problems 2 Power 3 Printing problems 4 Printing quality problems 8 Copying problems 16 Scanning problems 17 Faxing problems 19 Operating system problems 21 ...

Page 242: ...ons from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on specia...

Page 243: ...problems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control press it Disconnect the machine s cable and reconnect it ...

Page 244: ...installed Install the toner cartridge see Toner cartridge on page 71 Make sure the protect cover and sheets are removed from the toner cartridge see Toner cartridge on page 71 If a system error occurs contact your service representative The connectioncablebetween thecomputer and the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 20 The connect...

Page 245: ...Printing Preferences may be incorrect For many software applications the paper source selection is found under thePaper tab within the Printing Preferences see Opening printing preferences on page 50 Select the correct paper source See the printer driver help screen see Using help on page 51 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjustin...

Page 246: ...fective or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge See Redistributing toner on page 69 See Toner cartridge on page 71 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correc...

Page 247: ...ling paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 50 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page ...

Page 248: ...ve mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 75 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine o...

Page 249: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 50 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Page 250: ... the problem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one see Toner cartridge on page 71 Thoroug...

Page 251: ...seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 50 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in PrintingPreferences see Opening printing preferences on page 50 Ensure the correct paper type is sele...

Page 252: ...properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A ...

Page 253: ...intouts are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 75 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Toner cartridge on page 71 The machine may require repairing Contact a service represe...

Page 254: ...ithin parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner ...

Page 255: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 50 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Page 256: ...in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Replace the paper in the tray with a fresh supply ...

Page 257: ...ith a known good cable If necessary replace the printer cable Check that the scanner is configured correctly Check scan setting in the SmarThru Office or the application you want to use to make certain that the scanner job is being sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data ha...

Page 258: ... a copying or printing job in progress Try your job again when that job is finished The selected port is currently being used Restart your computer and try again The machine printer cable may be improperly connected or the power may be off The scanner driver is not installed or the operating environment is not set up properly Ensure that the machine is properly connected and the power is on then r...

Page 259: ... the right size not too thick or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 236 Make sure that there is paper in the tray see Print media specifications on page 104 Check to see if t...

Page 260: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Page 261: ... software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the m...

Page 262: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 263: ...e problem occurs on Ubuntu 12 04 due to problem in standard CUPS filter pdftops actual output point it out exactly and it has been fixed already Updating cups filters package from version 1 0 17 to version 1 0 18 fixes the problem pdftops is a part of cups filters package Printing PDF files does not work The problem occurs on openSUSE 12 3 and it has some problem in standard CUPS filter pdftops th...

Page 264: ...ed to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize th...

Page 265: ...r the network 284 Installing the driver over the wireless network 286 Uninstalling the driver 288 Using Samsung Printer Experience 289 Accessing management tools 296 Installing accessories 297 Troubleshooting 298 The screen may appear somewhat different depending on the model or interface in use Since this guide has been prepared based on Windows 8 some of the instructions may differ depending on ...

Page 266: ...280 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS Start Screen Desktop Screen ...

Page 267: ...irements Operating system Requirement recommended CPU RAM Free HDD Space Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive ...

Page 268: ...msung com find your product Support or downloads 1 From the Start Screen 1 Make sure that your computer is connected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically installed from the Windows Update If you want to install Samsung s printer management tools you need to install them using th...

Page 269: ... in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 2 Review and accept the installation agreements in the installation window Then click Next 3 Select USB connection on the Printer Connection Type screen Then click Next 4 Follow the instructions in th...

Page 270: ...hat the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 133 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the machine s control pane...

Page 271: ...installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installation agreements in the installation window Then click Next 4 Select Network co...

Page 272: ...4 5 From the Start Screen 1 After completing the wireless network connection you need to install a machine driver to print from an application 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the machine s control panel t...

Page 273: ... Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installation agreements in the installation window Then click Next 4 Follow the instructions in the installation window For wireless set up or driver installation refe...

Page 274: ...tile unintstall from the desktop screen mode see From the Desktop Screen on page 288 If you want to uninstall Samsung s printer management tools from the Start screen right click the app Uninstall right click the program you want to delete Uninstall and follow the instruction in the window 8 From the Desktop Screen 1 From Charms select Search Apps 2 Search and click Control Panel 3 Click Programs ...

Page 275: ...oaded from the Windows Store if the machine is connected to a computer with an Internet connection 9 Understanding the Samsung Printer Experience To open the application From the Start screen select the Samsung Printer Experience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using ...

Page 276: ...n error occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings...

Page 277: ...mmon printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orientation 5 Click the Print button to start the print job Cancelling a print job If the printing job is waiting in the print queue or print spooler cancel the job as follows You ca...

Page 278: ...can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your printer from the list 4 Click More settings Basic tab Basic This option allows you to choose the basic printing settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media ...

Page 279: ...fications Layout settings This option allows you to set the various ways to layout your documents Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential Printing ...

Page 280: ...ion 4 Click the Print button to start the print job 12 Scanning from Windows 8 This section is for the users with multi functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face d...

Page 281: ...Using Samsung Printer Experience 295 Quick Guide for Windows 8 User When you place the originals in the ADF or DADF Prescan is not available You can skip step 5 if the Prescan option is selected ...

Page 282: ...tool refer to Useful Management Tools on page 242 1 From the Charms select Search Apps 2 Find Samsung Printers 3 Under Samsung Printers you can see installed management tools 4 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile ...

Page 283: ...s in Device Settings to use 1 From the Charms select Search Settings 2 Search for Devices and Printers 3 Right click on your printer icon and select Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 4 Select Device Settings The Printer properties window may differ depending on the driver or operating system you are usi...

Page 284: ...d the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel Devices and Printers Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD The error related toast message pops u...

Page 285: ...g com ae_ar Arabic BELARUS 810 800 500 55 500 www samsung com BELGIUM 02 201 24 18 www samsung com be Dutch www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com BOTSWANA 8007260000 www samsung com BRAZIL 0800 124 421 Demais cidades e regiões 4004 0000 Capitais e grandes centros www samsung com br BULGARIA 07001 33 11 share cost tariff www samsung com...

Page 286: ...samsung com latin_en English EGYPT 08000 726786 www samsung com EIRE 0818 717100 www samsung com Country Region Customer Care Center WebSite EL SALVADOR 800 6225 www samsung com latin Spanish www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com FRANCE 01 48 63 00 00 www samsung com fr GERMANY 0180 6 SAMSUNG bzw 0180 6 7267864 HHP 0180 6 M SAMSUN...

Page 287: ...AICA 1 800 234 7267 www samsung com Country Region Customer Care Center WebSite JAPAN 0120 327 527 www samsung com JORDAN 800 22273 065777444 www samsung com Levant English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www samsung com KENYA 0800 545 545 www samsung com KUWAIT 183 2255 183 CALL www samsung com ae English www samsung com ae_ar Arabic KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 800...

Page 288: ...ung com latin Spanish www samsung com latin_en English Country Region Customer Care Center WebSite PARAGUAY 009 800 542 0001 www samsung com py PERU 0 800 777 08 Desde celulares por favor llamar al número 336 8686 www samsung com pe PHILIPPINES 1 800 10 7267864 PLDT 1 800 8 7267864 Globe landline and Mobile 02 4222111 Other landline www samsung com ph POLAND 0 801 1SAMSUNG 172 678 lub 48 22 607 93...

Page 289: ... min www samsung com ch www samsung com ch_fr SYRIA 18252273 www samsung com Levant English Country Region Customer Care Center WebSite TADJIKISTAN 8 10 800 500 55 500 www samsung com TAIWAN 0800 329 999 www samsung com tw TANZANIA 0685 88 99 00 www samsung com THAILAND 1800 29 3232 02 689 3232 www samsung com th TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com TURKEY 444 77 11 www samsung c...

Page 290: ... SAMSUNG worldwide 304 Contact SAMSUNG worldwide VENEZUELA 0 800 100 5303 www samsung com ve VIETNAM 1 800 588 889 www samsung com ZAMBIA 0211 350370 www samsung com Country Region Customer Care Center WebSite ...

Page 291: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 292: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 293: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 294: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 295: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 296: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 297: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 298: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 299: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 300: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 301: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 302: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...