44 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
The oven
does not cook
properly.
The oven door is frequently
opened during cooking.
Do not frequently open the
door unless you are cooking
things that need to be turned.
If you open the door often,
the interior temperature will
be lowered and this may
affect the results of your
cooking.
The oven controls are not
correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Reset the oven controls or use
suitable cookware with flat
bottoms.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
•
The model and serial numbers, normally printed on the rear of the oven
•
Your warranty details
•
A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Problem
Cause
Action
Oven
The oven does
not heat.
The door is open.
Close the door and try again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from the
heating elements when you
first use the oven.
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
There is a
burning or plastic
smell when using
the oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
There is a bad
smell coming
from inside the
oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
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2017-12-21 9:42:30
